3.4
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3.4 rating
77 total reviews
(
62 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1305824
Verified Resident • 2024
5.0
12/27/2024
I've been here 5 months so far no issues. Management different from when I got here but the previous management was very caring, thank you Christy (previous leasing agent). I would suggest moving here
12/28/2024
Current Resident 1296953
Verified Resident • 1999 - 2024
5.0
11/24/2024
It has been a positive experience living in this community. It is safe, clean, quiet and one does not see people hanging or sitting on the stairs or hanging on the parking lots. Response time to fixing request orders is quick and very professional. If you are looking for a clean and safe enviroment to live in, this community is the place.
1/8/2025
Current Resident 1296465
Verified Resident • 2020 - 2024
5.0
11/22/2024
i've never had any issues with management maintenance comes the office. Staff is very respectable very nice and I'm enjoying my stay. I would recommend people to move here like I say the office staff is very Nice and respectable
12/20/2024
Current Resident 1290965
Verified Resident • 2022 - 2024
4.0
11/1/2024
It's been hell! Things break constantly since the beginning and it is clear that it was the "landlord special" getting this apartment fixed for move in. The new maintenance with the new management has been amazing and making up for all the bad from previous management. My AC was FINALLY fixed and it even lowered my electricity bill.
1/25/2025
Current Resident 1289528
Verified Resident • 2004 - 2024
3.5
10/25/2024
It started out good then when they started changing management things started good bad they let people move in that didn't care how they lived or about the rest of the tenants. Now this place hopefully will be like it use to be
1/25/2025
Shawanna_R588
Resident • 2024
4.8
10/23/2024
Management
She was very polite and helpful. She took her time and went over everything with me. Made sure I understood everything. I will be referring people to her. I really appreciate her taking the time to help me.
1/27/2025
Current Resident 1284433
Verified Resident • 2016 - 2024
2.3
10/4/2024
My experience hadn't been a good one. Especially when it's comes to getting things repaired in my apartment. One time I put in a work order it took them a month before they came and fixed it. When it was done still wasn't fixed right.
2/19/2025
porshascraftsandfurniture
Resident • 2019 - 2024
1.8
2/4/2024
Unhappy Resident Number 414
Check your carpets. Pull up the corners and check before you move in because you may have bedbugs. I sleep on the floor and have since i moved in. I get huge welts on my body that they claimed were mosquito bites. The staff sent out a guy 2 months after a moved in when i kept complaining. When showed him under the carpet and padding, he said oh that's just a few dead ones. They probably just fell off of you at some point. Turns out he wasn't a professional bed bug expert. Each time I complained about this it went on ignored and I was told eventually that Pest Control is in amenity much like the pool or the gym. That Pest Control is a luxury, not a requirement. So basically they know that the units contain bed bugs but have you sign a bedbug addendum claiming they have no idea about the presence of them all while getting you to treat for these things yourself. That's just the instance with pest control which is non-existent. Maintenance and property upkeep is a whole another story. Yes the leasing office looks great and yes the leasing office staff will dress professionally but maintenance will not. My walls are crumbling I have mold on them, my cabinets are falling apart, and I've been discriminated against while living here for being low income and on ---------. There have been two civil suits that I have filed since I've lived here, the latest one has resulted in a change of staff and a refusal to sign anything until I drop the suit, not only that but they are holding my deposit and other funds simply because I am filing a suit to get out of my lease and to get my deposit back because they failed to disclose that this unit had bed bugs before I moved in. Not only that but since I have notified the staff of these problems no person who has moved in from 2019 till 2024 has been notified that this building has had reports of bed bug activity or suspicions. No one has been notified. So now anyone moving in or out could be unsuspectedly transporting bed bugs to and from locations.
3/12/2025
Tracie_S
Resident • 2019 - 2023
2.0
7/7/2023
Unhappy long time, resident
Maintenance repairs take too long to complete whether they big or small issues, maintenance people don’t always respond nor come out when you called the emergency line for an emergency all the way are you still pay for maintenance in your rent! When complaining to the office about too loud of noise from upstairs neighbors nothing is really ever done, you can explain to them you work from home, you can explain that is keeping you up at night from going to sleep after you come friend from your other job, you can let them know did you try talking to your neighbor on your own, it all falls on deaf ears which is sad and wild one of the reasons I am seeking and looking to move even though I don’t like moving around a lot
natasha_pender@yahoo.com
Prospect • Visited 2022
4.3
12/23/2022
Satisfied
My name is Natasha and Omg Shaniqua is the best!!! I started my process last week and she told me it will take 2 to 3 weeks to get approved and got approved in a week! She was patience, sweet, and most of all respectfully. I am happy to say I satisfied with my decision I made. I cant leave the other ladies out... They were all respectful and sweet I love the whole vibe when you walk in the office which was nice and clean. I am looking forward to my stay at this property!
Current Resident 291928
Resident • 2022
1.0
6/13/2022
So ready to get out of this apartment there has been continuous problem after problem and this apartment was supposedly NEWLY REMODELED now it’s been four months and the entire apartment is unraveling in its truth. TRASHY APARTMENTS WITH SORRY MANINTENANCE! Rude office manager who wants to be mad about me continuously complaining so this is what I didn’t want to do. If your looking to be in the projects move here. If your looking for nice and quiet don’t come here please also good quality for what you pay don’t come here bc the quality sucks --- the apartments aren’t as the pictures look
Current Resident 291773
Resident • 2022
1.0
6/13/2022
I sorriest apartments ever!!! Bathroom been leaking almost two weeks from the ceiling and all I’ve gotten is a piece of wall cut out for more water to leak and no one to fix due to no contractors working for them then they get mad because I’m constantly complaining but they want their rent on time! Make it make sense and this is a Current Tenant. Beware they are all about money these apartments are like the projects and the office managers are right along with the project energy at this point everyone’s rude and HAVE NO UNDERSTANDING! I will not stop until it is fixed if I have to leave bad reviews daily I WILL because works orders they just close them out with no fixtures. Been here four months and every month there’s been some sort of problem literally
Current Resident 820511
Resident • 2022
1.7
5/12/2022
Property Management and Maintenance Non-Adherence to Lease Agreements
The management and maintenance staff are not very professional nor courteous when you have an issue plus they are not punctual either with emergency issues that need to be resolved quickly. Make sure you always submit requests in writing to, it seems verbally asking does not accomplish much at all. I’ve been dealing with an extreme flea infestation in my apartment for weeks. My legs are all bit up/swollen and I’ve had to discard upholstered furniture, bedding etc. in my apartment. This has been an absolute nightmare and I’ve only lived her for about a month or so. 5/12/2022
RonJason6
Prospect • Visited 2022
3.2
5/10/2022
Just want to thank Ms.Montgomery for all she did to make this happen for me too get my apartment because I’m always working she did all the ground work to make it happen. Thanks for all the people who else were involved to help me. Great team work !!!
JackieLuckey
Resident • 2022
5.0
2/7/2022
I am so thankful to have found these apartments. The staff has been super great to me and my Mom especially Ms. Levetta Tuggar, she has show nothing but kindness to us. She’s a very helpful person. Always professional. Thank you Ms Levette for all that you do. Keep up the work, You are truly appreciate.
topexecutive420
Prospect • Visited 2021
5.0
5/3/2021
I'm looking for a new place and excited about moving to a property that finally fit my needs in that community for a great rate! The manager is awesome, I thought she was the leasing agent. Most manager stay in the back of the office but she came up and start giving all the information I need and I was sold.
grisette.guzman@gmail.com
Prospect • Visited 2021
5.0
3/20/2021
Everyone whom I spoke with was very sweet and very helpful!!! I hope to be a new resident coming soon this year. I felt nothing but good vibes soon as I walked in the lobby. Everything was neat and clean!
Prospective Resident 168717
Prospect • Visited 2021
5.0
3/18/2021
I enjoyed my visit at Pacifica with Tanja. She was able to show me everything I need for my new place. She help me with my application process, and I was able to take an advantage of the Special they have. I can't wait to move in.
Current Resident 603062
Resident • 2019 - 2020
3.5
12/14/2020
I just want to give a huge shout out for Miss Tanga (hopefully i spelled that correctly) and Miss Carmen for great customer service they are awesome! Thank you for listening to my needs and always getting the job done ladies. Keep up the great customer service! Merry Christmas??
Current Resident 783279
Verified Resident • 2020
2.8
6/24/2020
The apartments are nice in general but can use a lot of work mostly the fact that the apartments are so old they can use a renovation to better the quality. The rent is decent but I would like to see what I pay for in the apartment building itself.
6/25/2020
Current Resident 779748
Verified Resident • 2020
3.8
7/9/2020
I'm really enjoying my apartment only things that's bugging me is the homeless people and some residents that hangs out on my stairs and the breezeway. This is all day and night they are sleep smoking weed and doing others drugs. What can be done I work evenings and they are there when I get home around 10:30 or 11:00 pm that's not safe at all.
6/25/2020
Current Resident 779731
Verified Resident • 2017 - 2020
2.0
6/14/2020
Very good except getting some issues taken care of the officer takes forever to get maintenance out to fix things and some not fixed correctly the first time other then that I have lived here three years
6/25/2020
Current Resident 773301
Verified Resident • 2018 - 2020
4.2
5/28/2020
Friendly nice residents just need to help to keep our property nice and clean by putting trash in dumpsters instead on the ground sometimes dumpsters are not even full. Other than that pretty quiet at night.
6/1/2020
Current Resident 771092
Verified Resident • 2020
2.5
5/21/2020
I don't have anything to say........................................................
5/22/2020
Current Resident 769111
Verified Resident • 2020
5.0
5/14/2020
Nice apartment and very spacious. Fast application process, fast move in process, great communication. Would recommend to friends to move in, affordable price for the right space. Great job ! Five stars
5/18/2020
E1H
6 Available Units
Studio, 1 Bath | 509 sq. ft.
$853
See Floor Plan Details
E1
3 Available Units
Studio, 1 Bath | 509 sq. ft.
$853 - $859
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E1U
Studio, 1 Bath | 509 sq. ft.
$1,200
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A1
14 Available Units
1 Bed, 1 Bath | 595 sq. ft.
$890
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A1H
8 Available Units
1 Bed, 1 Bath | 595 sq. ft.
$890 - $902
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A2
8 Available Units
1 Bed, 1 Bath | 640 sq. ft.
$948
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A2H
5 Available Units
1 Bed, 1 Bath | 640 sq. ft.
$948
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A4
5 Available Units
1 Bed, 1 Bath | 720 sq. ft.
$990
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A3H
4 Available Units
1 Bed, 1 Bath | 706 sq. ft.
$970
See Floor Plan Details
A4H
4 Available Units
1 Bed, 1 Bath | 720 sq. ft.
$990
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A3
2 Available Units
1 Bed, 1 Bath | 706 sq. ft.
$970
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A1U
1 Bed, 1 Bath | 595 sq. ft.
$1,244
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A4U
1 Bed, 1 Bath | 740 sq. ft.
$1,255
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A2U
1 Bed, 1 Bath | 640 sq. ft.
$1,275
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A3U
1 Bed, 1 Bath | 706 sq. ft.
$1,275
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B3
9 Available Units
2 Beds, 2 Baths | 905 sq. ft.
$1,265
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B3H
8 Available Units
2 Beds, 2 Baths | 905 sq. ft.
$1,265
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B2
6 Available Units
2 Beds, 1 Bath | 879 sq. ft.
$1,257
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B2H
6 Available Units
2 Beds, 2 Baths | 879 sq. ft.
$1,257
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B5
6 Available Units
2 Beds, 2 Baths | 1,020 sq. ft.
$1,392
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B5U
6 Available Units
2 Beds, 2 Baths | 1,020 sq. ft.
$1,392
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B4
3 Available Units
2 Beds, 2 Baths | 966 sq. ft.
$1,367
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B5H
3 Available Units
2 Beds, 2 Baths | 1,020 sq. ft.
$1,392
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B2U
2 Available Units
2 Beds, 2 Baths | 879 sq. ft.
$1,257
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B4H
2 Available Units
2 Beds, 2 Baths | 966 sq. ft.
$1,367
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B1
1 Available Unit
2 Beds, 1 Bath | 780 sq. ft.
$1,265
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B1H
1 Available Unit
2 Beds, 1 Bath | 780 sq. ft.
$1,265
See Floor Plan Details
B4U
1 Available Unit
2 Beds, 2 Baths | 966 sq. ft.
$1,442
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B3U
2 Beds, 2 Baths | 905 sq. ft.
$1,340
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B1U
2 Beds, 1 Bath | 780 sq. ft.
$1,382
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 19 reviews)
Noise
2.5
Grounds
2.4
Safety
2.2
Office Staff
2.7
Maintenance
2.3
Neighborhood
3.6
Survey Scores (from 185 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.2
Maintenance & Support Survey
2.9
Lease Renewal Survey
3.2
Review Count
Number of reviews in the past 365 days
19
Manager’s Review Engagement
Percentage of reviews responded to
94.74%
Manager’s Review Reply Time
Average time to respond to reviews
46.74 days
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Pacifica is a 509 - 1,020 sq. ft. apartment in Dallas in zip code 75237. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $853 - $1,442. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, Richardson, Irving, Garland, Carrollton, Sunnyvale, Balch Springs, Hutchins, Coppell, and Duncanville.