#5,730 #125 #870

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MAA Woodwind

14555 Philippine Street, Houston, TX 77040
(479 Reviews)
$1,183 - $3,318/mo

Move-In Specials

Lease Now for up to one month free! Certain exclusions may apply.

Reviews

4.2 rating

479 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1285999

Verified Resident ā€¢ 2023 - 2024

10/9/2024

Always doing projects and giving minimal notice. Always fixing the appearance of the buildings on the outside and keeping the office and grounds clean but the gate is broken any time it rains, my tail lights were stolen due to this. Very quick maintenance response time.

    Review Author Icon

    Resident 1285464

    Verified Resident ā€¢ 2013 - 2024

    10/7/2024

    Most of the time it has been a good experience. The staff is helpful and polite. Most residents are thoughtful of others. I like that the property has some trees and shade and the grounds are kept nice.

      Manager

      10/9/2024

      MAA Woodwind
      Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
      Review Author Icon

      Resident 1285461

      Verified Resident ā€¢ 2024

      10/7/2024

      The staff are great but the manager is a different story , I had an accident in the community and I asked the manager for their contractor insurance information because I have medical bills and she withheld the information which is illegal and now I'm suing them and maybe I'll sue her personally

        Review Author Icon

        Resident 1285460

        Verified Resident ā€¢ 2023 - 2024

        10/7/2024

        Place has a problem with people having tires stolen from their vehicles. Apartment complex refuses to install cameras to make the community safer. Gates are always broken, allowing anyone to enter the community.

          Review Author Icon

          Resident 1285453

          Verified Resident ā€¢ 2024

          10/7/2024

          I love the staff and maintenence crew. Very welcoming, professional and addresses all needs to make sure all residents matter. Very quiet and family friendly. Fur baby friendly as well. I moved here at the end of April, and I love the location, and cannot stress the quietness. Very peaceful community and my neighbors are really cool.

            Manager

            10/9/2024

            MAA Woodwind
            Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Resident 1282911

            Verified Resident ā€¢ 2023 - 2024

            9/27/2024

            Apartment itself is good value for your money. Good amenities and close access to highways. Property is always clean and well maintained with fast response times. Biggest issues are weed smoking in apartments, (smell enters your own apartment and won't leave), and thefts. Cars have been broken into and wheels are regularly getting stolen, mine included. Apartment needs to invest in security cameras outside of each building.

            Manager

            9/30/2024

            MAA Woodwind
            Thank you for your feedback.
            Review Author Icon

            Resident 1279310

            Verified Resident ā€¢ 2024

            9/12/2024

            Beautiful community. My daughter lived here before and she loved the experience so we decided to take a chance. Staff was super polite and attentive. My children love the people and the pool area. Everyone is so nice.

              Manager

              9/13/2024

              MAA Woodwind
              Hello, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Woodwind! If you have any further questions, please give us a call. We're always happy to help!
              Review Author Icon

              Federico_C

              Resident ā€¢ 2022 - 2024

              7/18/2024

              Neglectful management, unsafe environment, no action taken on harassment

              I am deeply disappointed with the management at MAA Woodwind, particularly with the manager, ---- -------. On July 17, 2024, my wife was sexually harassed by a contractor employed to work on the premises. This incident has caused us immense distress and concern for our safety. When I reported the incident to ---- -------, she shockingly stated that the management was not responsible for the safety of tenants. She suggested that I contact the police directly, which I did because it was clear she and her team did not prioritize our safety or take the matter seriously. Despite the severity of the situation, ---- ------- took no action to resolve the issue or ensure the perpetrator was held accountable. This complete disregard for the safety and well-being of residents is unacceptable and highly unprofessional. It is deeply concerning to know that the management at MAA Woodwind is not committed to maintaining a safe and secure environment for its tenants. I strongly advise potential residents to reconsider living here. If you value your safety and want to live in a community where management genuinely cares about its residents, look elsewhere. The response (or lack thereof) from ---- ------- and her teamā€¦Ā See More>
                Review Author Icon

                Resident 1254175

                Verified Resident ā€¢ 2022 - 2024

                6/1/2024

                It's been great living here! The apt community and the area is close to everything I want to go to. Friendly staff and maintenance is always on top of it. Whenever you put in a request it gets done fast.

                  Manager

                  6/5/2024

                  MAA Woodwind
                  Hi, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
                  Review Author Icon

                  Resident 1252462

                  Verified Resident ā€¢ 2023 - 2024

                  5/20/2024

                  Their maintenance service men are great, very fast and knowledgeable. The office personnel are awesome and friendly. The property grounds are kept clean. No pest control problem. The only problem we have is that we have some rowdy upstairs neighbors.

                    Manager

                    5/22/2024

                    MAA Woodwind
                    Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.

                    Updated Review

                    Review Author Icon

                    Resident 1092375

                    Verified Resident ā€¢ 2023 - 2024

                    5/20/2024

                    It is a decent community with moderate noise levels. The buildings and grounds are older and do require additional maintenance. The siding on the North side of building 10 at the peak is loose and was not addressed by the subcontractor. The concrete decking and stairs are disgusting. Stains and filth abound. It is embarrassing for my guests to see how poor the appearance is of the building and the concrete. The roofing is bad shape on many of the buildings. You cannot expect for people to pay top dollar rent when the condition of the complex is poor. If you don't show you care, neither will your tenants. You do not keep the gates in an operating condition. The trash bins are overflowing. Trash everywhere.

                      Manager

                      5/21/2024

                      MAA Woodwind
                      Hi, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2024

                      3/27/2024

                      Amazing staff

                      My tamily and I moved here trom out of state and Rubi and Kortney have been the greatest support for a smooth transition and they answered all our questions. The location is perfect, everything you may need is close by including great schools. The maintenance team are very responsive as well for any questions they made sure we have everything we need! I'm thrilled to be here to grow my family. I super recommend these apartments!

                        Manager

                        3/29/2024

                        MAA Woodwind
                        Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

                        Updated Review

                        Review Author Icon

                        Resident 939433

                        Verified Resident ā€¢ 2021 - 2024

                        2/14/2024

                        I moved to this community in July 2021. I like the small size of the community, the secluded location, and quiet neighborhood. Nearby are a variety of grocery stores and restaurants, post office, malls, pharmacies, banks and gas stations. The location is close to main highways to get through the city, and to get to and from neighboring cities such as Austin, San Antonio, Corpus Christi and Galveston. I am a happy resident at MAA.

                          Manager

                          2/16/2024

                          MAA Woodwind
                          Hi, thank you so much for your positive comments about MAA Woodwind! We are always more than happy to assist you if anything else comes up. Take care!
                          Review Author Icon

                          Resident 1222112

                          Verified Resident ā€¢ 2023 - 2024

                          2/1/2024

                          When everything started we had some issues being promised updated appliances and a layout that was just like the model. Once moved in nothing was like the model. I still have a door that looks old and beat up but the appliances were replaced. Our clothes were bleached by the washer twice, and then it was replaced. The master tub after a couple showers has peeled like it was just just painted over. The closet doors in both secondary rooms keep falling off, on one occasion it fell on one of my children. The walls seem very thin, when hearing a car on the street it feels like a window is open. In addition to this the requirement to get a certain Internet with cable wasn't a good feeling, especially with us never wanting or having cable, only Internet. I will say there has been attempts to fix the issues however these apartments in comparison with others at the same money point are not similar. These apartments do not measure up to what has to be paid per month.

                            Manager

                            2/2/2024

                            MAA Woodwind
                            Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                            Updated Review

                            Review Author Icon

                            Resident 115238

                            Verified Resident ā€¢ 2014 - 2024

                            1/30/2024

                            I have enjoyed living here very much. When there is a maintenance issue it's taken care of immediately. The upkeep of the grounds are immaculate. I'm proud to bring guests here. The management is very helpful and accommodating. I do have 3 recommendations for improvement. 1. Due to the times in which we live we need a security patrol at night. 2. Sometimes on weekends at the pool a lot of outside people come and swim because no one is monitoring. I wish someone could do this, even on Sundays. 3. I liked the old exercise equipment better than the new for the weight lifting purposes. The old resistance machines you had for weight lifting were wonderful. I miss them. Otherwise, it is wonderful living here, the reason I have stayed so long.

                              Manager

                              2/1/2024

                              MAA Woodwind
                              Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.

                              Updated Review

                              Review Author Icon

                              Resident 1175624

                              Verified Resident ā€¢ 2024

                              1/11/2024

                              I love MAA they are always on top of everything,when you need them they are Johnny on the you call the office they make sure that they submit your request at all times.. Mrs. Tonya Really takes care of the apartment's?.

                                Manager

                                1/14/2024

                                MAA Woodwind
                                Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
                                Review Author Icon

                                Resident 1213360

                                Verified Resident ā€¢ 2021 - 2024

                                1/1/2024

                                Not bad at all quiet area. A lot of dog poop that doesn't get picked up.The robbery on tire parts etc. does not sit well with me at all. The rent prices are too high in my opinion. I understand inflation, but I've been loyal and my rent price continues to go up. Would like better security no cameras not even a security guy at night time. I'm paying 2000 in rent at least keep the gate working as much as possible. Night time maintenance is non-existent for emergencies, the guy always tells me he isn't qualified for the issues that I'm having.

                                  Manager

                                  1/11/2024

                                  MAA Woodwind
                                  Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.
                                  Review Author Icon

                                  Resident 1211057

                                  Verified Prospect ā€¢ Visited 2023

                                  12/22/2023

                                  The internet-cable included in the rent is something we didn't like. The 1st floor unavailability on the date we wanted was another issue. The community appearance looked very old. Rent was expensive compared to others of same type.

                                    Manager

                                    12/28/2023

                                    MAA Woodwind
                                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
                                    Review Author Icon

                                    Resident 1208529

                                    Verified Prospect ā€¢ Visited 2023

                                    12/14/2023

                                    Clean and neat, staff are very friendly and attentive. Staff is well versed about the community and quick to respond on inquiries. So far it is a great community to be in. They also have activities and staff is good at keeping the community informed.

                                      Manager

                                      12/15/2023

                                      MAA Woodwind
                                      Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 398321

                                      Verified Resident ā€¢ 2016 - 2023

                                      11/28/2023

                                      its been great. me and my family love it here the office staff is very professional and the maintance team always comes by pretty fast. excellent team all around i would recommend this community to anyone

                                        Manager

                                        12/1/2023

                                        MAA Woodwind
                                        Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Woodwind! Thanks again for the recommendation, and have an amazing day!
                                        Review Author Icon

                                        Resident 1189065

                                        Verified Resident ā€¢ 2023

                                        10/16/2023

                                        MAA Woodwind is a clean and quiet complex. Gates work, no pest issues, nice pool, management so far is great. Units are spacious. Electric stoves, washing and drying machines are installed already. Pet friendly.

                                          Manager

                                          10/18/2023

                                          MAA Woodwind
                                          Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
                                          Review Author Icon

                                          Resident 1184988

                                          Verified Resident ā€¢ 2023

                                          9/28/2023

                                          Our experience was great from beginning to end. Kortni was friendly, professional, knowledgeable, and made the move in process run smoothly. We are very happy to call Reserve at Woodwind Lakes our new home!

                                            Manager

                                            9/29/2023

                                            MAA Woodwind
                                            Hi, thank you so much for your positive comments about Reserve at Woodwind Lakes! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                            Review Author Icon

                                            Resident 1184288

                                            Verified Prospect ā€¢ Visited 2023

                                            9/26/2023

                                            Associate was friendly but made a huge error in somehow looking up my ex's contact information in some database you all use and sent them information notifying I was possibly moving here. How they got their email and contact info is unknown to me as I was the only one who toured the apartment and I did even provide my email address let alone my ex partner. This felt extremely invasive.

                                              Manager

                                              9/28/2023

                                              MAA Woodwind
                                              We welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation.
                                              Review Author Icon

                                              Resident 1174048

                                              Verified Resident ā€¢ 2022 - 2023

                                              8/26/2023

                                              Horrible and low budget repairs are being done but these are consider luxury and takes over a month to complete simple task and does not clean up after themselves and claim their doing their best. Reviews at this compex keep getting lower and they wonder why.

                                                Manager

                                                8/29/2023

                                                MAA Woodwind
                                                We welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, Reserve at Woodwind Lakes
                                                Review Author Icon

                                                Resident 1157005

                                                Verified Prospect ā€¢ Visited 2023

                                                7/6/2023

                                                Great customer service and knowledgeable about the apartment community. It was a peasant experience and if the apartment wasn't fully carpeted I would have rented at this community. I didn't care about the parking situation either.

                                                  Manager

                                                  7/8/2023

                                                  MAA Woodwind
                                                  Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  The Aspen

                                                  1 Bed, 1 Bath | 677 sq. ft.

                                                  $1,183 - $1,833

                                                  6 Available Units

                                                  See Floor Plan Details

                                                  The Magnolia

                                                  1 Bed, 1 Bath | 728 sq. ft.

                                                  $1,223 - $1,898

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  The Maple

                                                  2 Beds, 1 Bath | 986 sq. ft.

                                                  $1,333 - $2,558

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  The Pine

                                                  2 Beds, 2 Baths | 1,334 sq. ft.

                                                  $1,583 - $2,818

                                                  5 Available Units

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  The Spruce

                                                  3 Beds, 2 Baths | 1,370 sq. ft.

                                                  $2,053 - $3,318

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFactsā„¢

                                                  Community epIQ Grade

                                                  B+
                                                  B+

                                                  Renter Ratings

                                                  B+

                                                  Review Ratings

                                                  Noise

                                                  4.2

                                                  Grounds

                                                  4.1

                                                  Safety

                                                  2.8

                                                  Office Staff

                                                  4.0

                                                  Maintenance

                                                  4.2

                                                  Neighborhood

                                                  4.0

                                                  Survey Ratings

                                                  SatisFactsā„¢ Tour Survey

                                                  SatisFactsā„¢ Move-In Survey

                                                  SatisFactsā„¢ Maintenance Survey

                                                  SatisFactsā„¢ Renewal Survey

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  21

                                                  Managerā€™s Review Engagement

                                                  A-

                                                  Percentage of reviews responded to

                                                  80.95%

                                                  Managerā€™s Review Reply Time

                                                  B+

                                                  Average time to respond to reviews

                                                  6.38 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    More Info
                                                  • Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Less Info
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                                                  Other
                                                  • BBQ and Picnic Area
                                                  • BBQ and Picnic Areas
                                                  • Community Room with Wi-Fi
                                                  • Courtyard
                                                  • Dog Park
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Gated Community
                                                  • Media Center or Movie Theater
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • On-site Manager
                                                  • Pet Friendly Community with No Breed Restrictions
                                                  • Pet Park
                                                  • Pet Wash Stations
                                                  • Pool
                                                  • Resident Lounge
                                                  • Storage Space
                                                  • WiFi in Common Areas
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                                                  Leasing

                                                  TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Woodwind in Houston, TX. Nestled among Northwest Houston's loblolly pines, this community features one-, two-, and three-bedroom apartment homes with designer interiors, resort-style amenities, garages, and covered parking. Residents enjoy our bark park where all breeds are welcome, shimmering pool, fitness center, clubhouse, and community grill and picnic areas. MAA Woodwind is located just one block from Beltway 8 and close to the area's best schools, shopping, food, and entertainment.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  MAA

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is MAA Woodwind Rated?
                                                  Based on 479 number of votes by renters, MAA Woodwind is currently rated 4.2 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Woodwind?
                                                  MAA Woodwind is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  MAA Woodwind is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  What are noise levels like at MAA Woodwind?
                                                  MAA Woodwind is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is MAA Woodwind?
                                                  MAA Woodwind is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  MAA Woodwind is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at MAA Woodwind?
                                                  MAA Woodwind is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 80.9524% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 6.38 days to their community reviews in the past year.
                                                  Who manages MAA Woodwind?
                                                  MAA
                                                  What is the pet policy at MAA Woodwind?
                                                  Cats Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  Dogs Allowed
                                                  Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                  Pet Limit: 2
                                                  Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  What is the move-in special?
                                                  Lease Now for up to one month free! Certain exclusions may apply.

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  MAA Woodwind is a 677 - 1,370 sq. ft. apartment in Houston in zip code 77040. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,183 - $3,318. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Arcola, Cypress, and Humble.

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