4.7 rating
97 total reviews
(
95 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1362554
Verified Resident • 2025
5.0
8/26/2025
Bainbridge Midlothian is an amazing community! The amenities are top notch and their apartment homes are gorgeous. I love the secure building access and that all entries to the apartments are inside (no breezeways, outdoor hallways, etc)! Maintenance is very fast to responding with any issue, but I haven't really had any except for one and it was a small and easy fix. The staff in the office were so kind and helpful finding me the best possible apartment and getting me all set for a smooth move-in. I'm loving living here so far!
8/27/2025
Current Resident 1361847
Verified Resident • 2025
4.3
8/24/2025
It's all right. It's okay. It's all good. It's an experience. It's a place to live. It's annoying to have a 200 character minimum on an optional survey with a section that is completely unrelated to the work order in question.
8/24/2025
Current Resident 1360356
Verified Resident • 2024 - 2025
4.0
8/19/2025
I don't have any comments, work was ok, and I don't have need more services required, so, thank you so much for your help and support at this problem, thanks and have a good day, hopefully that sound doesn't come back.
8/20/2025
Current Resident 1359513
Verified Resident • 2025
4.8
8/17/2025
I moved in about two weeks and so far I couldn't be happier. The property is beautiful snd well kept. I've needed to submit several minor work orders as I've settled in. All of them have been completed in a timely and satisfactory manner.
8/17/2025
Current Resident 1349601
Verified Resident • 2025
4.3
8/10/2025
So far so remove the character remove the character remove the character remove the character remove the character remove the character limit.
8/15/2025
Current Resident 1356676
Verified Resident • 2025
4.2
8/8/2025
Brittany is above and beyond as a staff member. She is the reason I decided to rent here. I am unhappy that the plumbing failed after 3 days. I am very unhappy with workmanship of plumbers however Seth with maintenance has been great.
8/9/2025
Current Resident 1351570
Verified Resident • 2025
3.7
7/20/2025
My move-in experience at Bainbridge Midlothian was a mix of positives and challenges. The apartment itself is well-designed and the location is convenient, but there were several issues. The unit wasn't fully cleaned?paint dust was left in the closet, the bedroom carpet was dirty, and I found packaging debris in the kitchen sink. I was initially told I'd receive a free month of rent for signing the lease, but that was later changed to half off, which felt misleading. On move-in day, after a long drive from New York, I was told the keys would be in the unit. Instead, I was required to come to the office for orientation, and the tone felt more corporate than welcoming during an already stressful day. Also worth noting: parking is limited, so unless you don't mind walking half a block, it can be tough to find a spot near your building. Overall, there's potential here, but better communication, follow-through, and a more supportive approach would make a big difference.
7/20/2025
Prospective Resident 1225782
Verified Prospect • Visited 2025
4.3
7/15/2025
I had a very positive experience visiting this community. The staff was extremely welcoming, knowledgeable, and professional. The amenities are well-maintained, and the apartment layout we toured (B1) was spacious and thoughtfully designed. We especially liked the amount of storage, the double shower, and the modern kitchen. The gym is a great bonus. The atmosphere felt safe and quiet, which is important to us. We would only suggest adding more barbecue grills in the common areas to enhance outdoor gatherings. Overall, an excellent impression!
7/16/2025
Current Resident 1350530
Verified Resident • 2024 - 2025
5.0
7/15/2025
I've truly enjoyed living in this apartment and would happily recommend it to anyone looking for a comfortable, well-maintained home. The space is thoughtfully designed, with a modern layout that feels both functional and cozy. Natural light fills the rooms during the day, making the atmosphere feel warm and welcoming. The finishes are sleek and contemporary, and everything has been kept in excellent condition.
7/15/2025
Current Resident 1349765
Verified Resident • 2025
4.8
7/12/2025
Maintenance orders were taken care of quickly and efficiently. Office ladies are there 7 days a week so I'd you have questions you can ask them daily. They had Food Truck Fridays and they did really well, very tasty burgers at Cafe 804. We just moved in on June 30, 2025 so will continue to evaluate the community and update if needed.
7/14/2025
Current Resident 276647
Verified Resident • 2025
5.0
7/4/2025
Property is beautifully landscaped. All appliances are top of the line. Maintenance team is friendly and knowledgeable. Amenities are wonderful. The office staff is friendly and helpful. The pool area is great.
7/8/2025
Updated Review
Current Resident 1333675
Verified Resident • 2025
5.0
6/27/2025
We have had a great experience here! We love our apartment as well as the common areas and shared amenities. Leasing and maintenance staff are ALL very friendly and responsive when we need anything. We're very satisfied here!
7/8/2025
Current Resident 1344838
Verified Resident • 2025
4.7
6/22/2025
I love this community moved in the end of May. My apartment is very modern. They have great amenities, pool, weight room, coffee station and a Pickleball court. The clubhouse has everything you need for relaxation, conveniently located near restaurants and shopping.
6/23/2025
Current Resident 1344392
Verified Resident • 2025
5.0
6/20/2025
So far the community is quiet and feels safe. Its clean and the neighbors are friendly. There is a sense of security with only residents being able to access to buildings. You do hear the usual noise with living in close quarters such as doors closing but it's expected. My experience has been good.
6/20/2025
Current Resident 1344389
Verified Resident • 2025
4.8
6/20/2025
I found the staff very helpful and responsive, the apartment and complex was very new and clean, great amenities like a huge clubhouse, pool and gym. It's conveniently located near stores and the town.
6/20/2025
Current Resident 1342738
Verified Resident • 2024 - 2025
3.3
6/13/2025
The location is great. The space in my apartment home is generous (2bed/2bath). There is abundant storage and I love the floor plan! Corner unit with tons of windows and light, with a small balcony. The walk in closets are generous!
6/14/2025
Current Resident 1342624
Verified Resident • 2025
5.0
6/13/2025
Very helpful I understood everything very knowledgeable and help with. Can I ask them a lot of questions that they will have the answers for you very knowledgeable enjoy our conversations and help with my application and starting my new home all of my questions
6/13/2025
Current Resident 1338794
Verified Resident • 2025
4.8
5/30/2025
I have enjoyed living in this beautiful community. I did a lot of apartment searching before deciding where to move and I truly believe that I may have picked the best place in Richmond and the surrounding area.
5/31/2025
Updated Review
Current Resident 1315385
Verified Resident • 2024 - 2025
4.3
5/24/2025
We really enjoy this communty. There have been no problems and a couple of times when noise was excessive, it was handled right away. There is at least one Resident Manager who is easily accessible.
5/24/2025
Updated Review
Current Resident 1321424
Verified Resident • 2025
5.0
5/23/2025
Everything has been great so far. It is clean and quiet and everyone is so polite. The amenities are wonderful. The pool is luxurious and the apartment is very up to date and so much lighting. I have been really impressed!
5/23/2025
Current Resident 1218250
Verified Resident • 2025
4.7
5/16/2025
Staff are very welcoming. The apartment has a lot of amenities and is close to the interstate and shopping necessities. The apartment has amenities that make it worth the price. I am happy I selected this apartment community.
5/16/2025
Current Resident 1336308
Verified Resident • 2025
5.0
5/16/2025
Oh we love our new community. We love our new home. Staff are friendly and welcoming. The neighbors are courteous and warm people. The apartments are built with quality and better care compares to other apartments. As a renter you will get for what you pay. The place is family friendly and in middle of Midlothian where every thing is accessible within 5-8 minutes, grocery store are in walkable distance.
5/16/2025
Current Resident 1335409
Verified Resident • 2025
4.7
5/11/2025
Love the community so far. Very quiet and there is ease of access to everything we could ever need. Our cats are living their best life and we feel really ar home for the first time in YEARS. Management has been super helpful through the moving process and we couldn't thank them enough.
5/12/2025
Prospective Resident 1333896
Verified Prospect • Visited 2025
5.0
5/4/2025
The property is brand new filled with the latest and greatest amenities. The Floorplan do a wonderful job of optimizing the generous space for the dollar and I appreciate the added layer of security with the FOB entrance for residents entering their building as well as their residence. My tour guide, Bri was warm and personable. While the property speaks for itself, Bri was the mic ??
5/5/2025
Updated Review
Current Resident 1330711
Verified Resident • 2025
4.3
4/25/2025
I have no comment just moved in. The apartment is beautiful and grounds are amazing. My garage wasn't cleaned out when I arrived staff took care of it. The water smells like sulfur. I have to run my water for 15 minutes daily to get rid of the smell and pay for it when it is due to construction. You should pay for our water till the problem is solved.
4/25/2025
S1
Studio, 1 Bath | 697 sq. ft.
See Floor Plan Details
A4
1 Bed, 1 Bath | 786 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 768 - 777 sq. ft.
$1,829 - $3,029
See Floor Plan Details
A3
1 Bed, 1 Bath | 721 sq. ft.
$1,851 - $3,012
See Floor Plan Details
A2
1 Bed, 1 Bath | 834 sq. ft.
$1,880 - $3,170
See Floor Plan Details
B5
2 Beds, 2 Baths | 1,157 sq. ft.
See Floor Plan Details
B1
2 Beds, 2 Baths | 1,110 sq. ft.
$2,044 - $3,983
See Floor Plan Details
B3
2 Beds, 2 Baths | 1,242 - 1,266 sq. ft.
$2,164 - $4,214
See Floor Plan Details
B2
2 Beds, 2 Baths | 1,193 sq. ft.
$2,189 - $4,242
See Floor Plan Details
B4
2 Beds, 2 Baths | 1,318 sq. ft.
$2,279 - $3,904
See Floor Plan Details
C2
3 Beds, 2 Baths | 1,546 sq. ft.
See Floor Plan Details
C1
3 Beds, 2 Baths | 1,484 sq. ft.
$2,845 - $6,651
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 56 reviews)
Noise
4.4
Grounds
4.7
Safety
4.6
Office Staff
4.8
Maintenance
4.7
Neighborhood
4.8
Survey Scores (from 267 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.6
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
56
Manager’s Review Engagement
Percentage of reviews responded to
98.21%
Manager’s Review Reply Time
Average time to respond to reviews
0.95 days
Claim your community to update listing information, capture leads, and respond to reviews!
Bainbridge Midlothian is a 697 - 1,546 sq. ft. apartment in Midlothian in zip code 23113. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,829 - $6,651. Nearby cities include Bon Air, Moseley, Chesterfield, North Chesterfield, Henrico, Richmond, Chester, Glen Allen, Highland Springs, Mechanicsville, Colonial Heights, Sandston, and Petersburg.