The Woodmark Apartements
A-
A-
2425 S. 96th St, Tacoma, WA 98444

2.9

(83 Reviews)

Reviews

2.9 rating

83 total reviews

(

43 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1413341

Verified Resident 2026

4.3

3/31/2026

My experience with the woodmark apartments has been a blessing. Management was amazingly friendly, professional, informational and gracious throughout the entire process from application to moving in and continue to care about you and your concerns. All employees are approachable and very helpful, I feel blessed and safe here.

    Review Author Icon

    Current Resident 1410669

    Verified Resident 2024 - 2025

    5.0

    3/17/2026

    I have been living at the Woodmark Apartments for less than a month. I love it! The community is clean. The leasing office staff and management are very helpful, professional and their office spaces are comfortable and welcoming. Their communication is top tier! Whatever concerns or questions I have had so far, they have waisted no time in getting back to me and helping me with whatever I need! I do feel safe at the apartments, with having a security guard 24/7. I also love how the entire community is gated. Every package that I have ordered and received so far, has come on time, and straight to my door. I love the layout and space of my unit, and how white and clean everything looks! Thanks to A’layzha and Le’Anne for their hard work, understanding, kindness and making my move-in experience the best I have ever had! Now I have a place I can call home for a good while. :)

      Property Manager Response

      3/25/2026

      Verified Resident 1410669, we really appreciate your feedback!
      Review Author Icon

      Current Resident 1406114

      Verified Resident 2005 - 2025

      4.2

      2/22/2026

      The Woodmark Staff have experienced staff who are friendly and try and help you with problems you may be having with your apt, etc. The laundry facility is my main concern due to the high cost to wash my clothes.I hope the Staff can address this issue in the future.

        Property Manager Response

        2/26/2026

        Verified Resident 1406114, we really appreciate your feedback!

        Updated Review

        Review Author Icon

        Current Resident 1333629

        Verified Resident 2025

        4.5

        12/2/2025

        Overall Ive had a good experience here. All of the staff have been very kind and helpfulthe leasing office, security and maintenance. Maintenance does a gteat job keeping the grounds clean. They work really hard. Thank you!

          Property Manager Response

          12/4/2025

          Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for leaving a review!
          Review Author Icon

          Current Resident 1388431

          Verified Resident 2025

          4.7

          11/30/2025

          I’ve had an outstanding experience at The Woodmark Apartments. From day one, the professionalism, guidance, and support I received made everything easy and stress-free. A special thank you to Hailey Wiediger, who went above and beyond throughout my application, screening, and move-in process. Her clarity, patience, and genuine care made all the difference. I truly feel welcomed here, and I look forward to continuing to live in this beautiful community. Highly recommend The Woodmark Apartments!

            Property Manager Response

            12/3/2025

            Verified Resident 1388431, we're so glad that we were able to go above and beyond your expectations!

            Updated Review

            Review Author Icon

            Current Resident 1350941

            Verified Resident 2019 - 2025

            4.7

            9/23/2025

            I've lived here 6 yrs and Leanne is the best mgr and Brandon is a great maintenance supervisor together they have a wonderful team the best since I've lived here, its so much safer and welcoming , I enjoy living here.

              Property Manager Response

              9/25/2025

              We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
              Review Author Icon

              Current Resident 1368517

              Verified Resident 2017 - 2025

              5.0

              9/13/2025

              Compared to things I’ve hear about other properties in the area. I’m pretty satisfied with this one. Management seems patient and fair. I don’t know what else to say because this survey makes me type 201 characters to submit.

                Property Manager Response

                9/17/2025

                Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                Review Author Icon

                Current Resident 1363772

                Verified Resident 2018 - 2025

                5.0

                8/30/2025

                I have had no problems the seven years I've lived here with the staff, maintenance workers, or the area. The Woodmark is on a bus line and there are multiple corner stores quick to walk to. I am always pleased with how fast maintenance comes to my rescue. Security is always nearby so I feel safe and the rent is cheap as well.

                  Property Manager Response

                  9/3/2025

                  We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

                  Updated Review

                  Review Author Icon

                  Current Resident 1023145

                  Verified Resident 2022 - 2025

                  4.7

                  8/26/2025

                  I've never had anything negative to say or think about the wood mark. It's nice when you and your neighbor can share the tasks of keeping our front porches clean. It also was nothing short of a miracle when staff worked with me from me being in the hospital. They are caring and compassionate I'm satisfied that I live here

                    Property Manager Response

                    9/3/2025

                    Hello Verified Resident 1023145, we appreciate you taking the time to leave us this feedback.
                    Review Author Icon

                    Current Resident 1353766

                    Verified Resident 2022 - 2025

                    4.8

                    7/29/2025

                    The Woodmark apartments is a good place to call home. There is public transportation near by and in front of the complex. There are school buses that stop right there at the complex for ours children to go to school. Parking is safe for cars and the complex has a gate. I like it here.

                      Property Manager Response

                      7/30/2025

                      Can't wait to see you again. Take care!
                      Review Author Icon

                      Keisha_E451

                      Resident 2025

                      4.3

                      7/9/2025

                      The Woodmark Apartments

                      The whole process with Hailey was great she made me feel welcomed and stayed prompt in communicating with me through the process. She made the moving experience pleasant at best. The neighbors so far has been great and friendly. Been her for almost a week and no complaints to be give. Just enjoying my new apartment.

                        Property Manager Response

                        7/10/2025

                        So good to hear from you! Thanks for letting us know. Have a great day!
                        Review Author Icon

                        Current Resident 1339590

                        Verified Resident 2018 - 2025

                        3.0

                        6/3/2025

                        The area has gotten worse but the gate helps a bit with crime and problems. However the gate is hard at times for guests to visit. It isn't very user friendly to find the residents number to call to get paged in. The traffic to get out is horrible! On the north side the exit and entrance are next to each other causing horrible traffic and lots of accidents!

                          Property Manager Response

                          6/6/2025

                          So good to hear from you! Thanks for letting us know. Have a great day!
                          Review Author Icon

                          Current Resident 493565

                          Resident 2023 - 2025

                          5.0

                          5/28/2025

                          Great service

                          Eduardo completed my service request the same day I placed it! I love living here, it's a great little community with everything I need. The view from my balcony is perfect to see the sunset or the stars shine

                            Property Manager Response

                            5/30/2025

                            You're the best! We really appreciate the positive review.
                            Review Author Icon

                            Former Resident 850561

                            Resident 2024

                            1.7

                            4/22/2025

                            Slumlords avoid if possible

                            I never had a roach problem or mouse problem in my life. I have a son with special needs and the apartment complex wont disclose the problem until long after you are moved it. The management are terrible and dont care about tenant laws. I caught over 18 mice in the 7 months I was there on top of the roach infestation that they have had for quite some time dating back 5 years plus based on older reviews. They wrongfully sent me to collections after I left early due to the uninhabitable living conditions. They are terrible and I wouldnt recommend this place to anyone. Greystar management is a disgrace and doesnt value tenants, their families, or their health. I understand why this company has lost millions in lawsuits. The noise you hear constant gunshots and the trash is constantly overflowing and the pool is rarely open. Avoid the headache and look elsewhere if possible.

                            Property Manager Response

                            4/28/2025

                            Anonymous - thanks so much for taking time to let us know about your experience. We're disappointed to hear you weren't satisfied, and may reach out for some more details so we can do better next time.
                            Review Author Icon

                            adrian@voidai.com

                            ProspectVisited 2024

                            5.0

                            1/27/2025

                            Welcoming experience!

                            This property is on the up and up. I remember being at this property. The manager LeAnne really cares about the community and does a great job at creating a warm environment here. The thrive program here is amazing and really puts the property first. Karla, Ashley and Hailey are also fantastic and bring sunshine to peoples days!

                              Property Manager Response

                              1/29/2025

                              Adrian@voidai.com - 100% satisfaction is our goal! Great to see The Woodmark gave you such a great experience.
                              Review Author Icon

                              Current Resident 1303280

                              Verified Resident 2024

                              1.8

                              12/18/2024

                              Exchanging emails with the staff you could literally read the attitudes in the emails. One staff member told me it takes two minutes to forward an email I was waiting on from my employer like it was my fault I wasn't able to get them to send me the information they wanted fast enough. Very unprofessional and very hostile staff. When I had an issue with my toilet upon move in and asked for the prorated days to be refunded because I was unable to use the restroom they denied my request for a refund of rent on the days I could not use my toilet and that was right when I moved in with my small children. It took them 6 days to replace my toilet. They wanted to see my receipts for when I had to go to my friend's house to hang out and use their toilet. If the unit isn't move in ready do not assign it to a new resident. Simple task like that were not being fulfilled by staff. Such a disappointment.

                                Property Manager Response

                                12/19/2024

                                Hi Verified Resident 1303280 - I'm sorry to hear that your most recent visit didn't the standards we strive for. I'll share your input with team so we can do better next time! We do appreciate you giving out maintenance team 5 stars!
                                Review Author Icon

                                Current Resident 1300497

                                Verified Resident 2024

                                2.8

                                12/7/2024

                                I highly recommend getting your kids involved in our kids club if you haven't already. It's a great way to get them socially engaged with other kids, give them something to do after school and we feed you a snack. We also give food donations.

                                  Property Manager Response

                                  12/11/2024

                                  So many thanks to you for taking the time to share!
                                  Review Author Icon

                                  Current Resident 202996

                                  Resident 2011 - 2024

                                  5.0

                                  9/12/2024

                                  The place is clean and exceeding with nice pll

                                  The neighborhood is very nice and clean also I like the free time the staff have also is cool now ummmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm I want my snacks or else I will knock at ur door and poop on ur window by Josiah??????

                                    Property Manager Response

                                    9/18/2024

                                    Hi Anonymous - thanks so much for the high star rating!
                                    Review Author Icon

                                    Current Resident 1270673

                                    Verified Resident 2024

                                    4.5

                                    8/8/2024

                                    I’ve been very happy with all aspects of living here, and I have already recommended the Woodmark to multiple coworkers. Hailey - the mgr in charge of new tenant applications - was so incredibly sweet and supportive throughout the process that I would recommend the property based on that alone. I wasted months on fruitless (and often humiliating) apartment hunting before I found this place. I am so glad I did! My apartment is roomy with a huge balcony and modern wood-look flooring…the complex is almost TOO quiet (lol - for me, anyway as a city girl)…and maintenance is fast and friendly. Also, they had no issues with accommodating my ESA cat. If you’re on the fence, definitely give them a chance. You won’t regret it:)

                                      Property Manager Response

                                      8/9/2024

                                      Hey Verified Resident 1270673 - our pleasure! Happy you had a great experience!
                                      Review Author Icon

                                      djbriggd@gmail.com

                                      Resident 2022 - 2024

                                      5.0

                                      6/28/2024

                                      Very awesome manager!

                                      The manager LeAnne really cares about the residents, only deal with her in the office. She has helped me get back on time with my rent fighting for me to get my balance back to zero! Taking care of my profile and other residents with similar issues to help keep their apartment!!

                                        Property Manager Response

                                        7/1/2024

                                        So good to hear from you! Thanks for letting us know. Have a great day!
                                        Review Author Icon

                                        Current Resident 1229930

                                        Verified Resident 2023 - 2024

                                        3.0

                                        2/27/2024

                                        Meh…. Says that there’s a pool. I moved in, in the summer and all summer the pool was closed. Also right when I moved in I had a really bad flea infestation and I did not have any pets. Got bit like crazy. Laundry room is filthy. Dryers barely even work. I spend way too much money trying to do my laundry.

                                          Review Author Icon

                                          Current Resident 1177431

                                          Verified Resident 2022 - 2023

                                          2.5

                                          9/6/2023

                                          Not good. I’m given 30 day pay or vacate incorrectly they say I owe $887 when I have paid my rent every month, no one responds to messages or back door has never locked, maintenance came to fix it told me she had to grab a bolt and never returned door is still broke. My dishwasher has never worked, garbage disposal never worked, there’s a 3 inch gap under my front door which just about anything can come wandering thru. First night my door fell off and I had to fix it. My key broke off in my door and maintenance said it wasn’t an emergency and I had to pay $200 for a locksmith to come let me in. Security is rude to me and my guests. The pool has been closed all summer never once was it open.

                                            Property Manager Response

                                            9/22/2023

                                            Verified Resident 1177431, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
                                            Review Author Icon

                                            Current Resident 1136812

                                            Verified Resident 2023

                                            3.2

                                            5/3/2023

                                            my apartment was not ready for move in at all. The paint job was badly done & rushed the base boards were still dirty. There was still fixtures in the wall from the other tenants. My thermostat is about to come out of the wall. I didn’t get my mail box key until today.

                                              Property Manager Response

                                              5/5/2023

                                              Thank you for your feedback. We are glad to hear you are satisfied with the safety and noise but we are sorry to hear your experience did not meet your expectations. However, we do strive for satisfaction and would appreciate the opportunity to turn this around. Our office staff will be reaching out today to get this resolved.

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 984171

                                              Verified Resident 2021 - 2023

                                              3.5

                                              5/2/2023

                                              As a person living at the Woodmark Apts by myself, it's a pretty good place to live at because, I pay a $1030.00 a month, for a 1 bedroom apt. All of the other adults keep to themselves & mind there own business, which is a good thing.

                                                Property Manager Response

                                                5/5/2023

                                                Hi Verified Resident 984171, thank you so much for your positive comments about The Woodmark!
                                                Review Author Icon

                                                Current Resident 1132515

                                                Verified Resident 2023

                                                2.7

                                                4/18/2023

                                                Need new appliances, cabinet in kitchen can’t close all the cabinet doors Because it’s been layers of paint on it The grass are not nice it look bad Need to provide more parking lot It’s hard to get in and out the gate because it’s small Need all three side gate to open It should be one for enter and one to get out

                                                  Property Manager Response

                                                  6/30/2023

                                                  Thank you for leaving feedback. Please reach out to us at (425) 903-8194 so we may identify ways to improve your experience.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  1 Bedroom / 1 Bathroom (C)

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 750 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  1 Bedroom / 1 Bathroom (A)

                                                  1 Available Unit

                                                  1 Bed, 1 Bath | 750 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  1 Bedroom / 1 Bathroom (B)

                                                  1 Bed, 1 Bath | 750 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  2 Bedrooms

                                                  2 Bedroom / 1 Bathroom (C)

                                                  3 Available Units

                                                  2 Beds, 1 Bath | 950 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  2 Bedroom / 1 Bathroom (B)

                                                  1 Available Unit

                                                  2 Beds, 1 Bath | 950 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  2 Bedroom / 1 Bathroom (A)

                                                  1 Available Unit

                                                  2 Beds, 1 Bath | 950 sq. ft.

                                                  Contact property for pricing

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A

                                                  Review Ratings (from 14 reviews)

                                                  Noise

                                                  4.1

                                                  Grounds

                                                  4.2

                                                  Safety

                                                  4.5

                                                  Office Staff

                                                  4.6

                                                  Maintenance

                                                  4.5

                                                  Neighborhood

                                                  4.2

                                                  Survey Scores N/A

                                                  Review Count

                                                  B+

                                                  Number of reviews in the past 365 days

                                                  14

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  92.86%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3.43 days

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Facilities
                                                  • Laundry On-Site
                                                  • Private Parking Area
                                                  Pets
                                                  • Cats Allowed
                                                    Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $40 per pet per month. Breed restrictions apply.. Pet Limit: 2
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                                                    More Info
                                                  • Dogs Allowed
                                                    Rent: $40. Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $40 per pet per month. Breed restrictions apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Clubhouse
                                                  • Community Center
                                                  • Controlled Access
                                                  • Dishwasher
                                                  • Kid's Club with Activities
                                                  • Large Dog Friendly
                                                  • On-Site Management
                                                  • Paperless Community
                                                  • Park-like Setting
                                                  • Pet-Friendly Community
                                                  • Playground
                                                  • Public Transportation
                                                  • Two Swimming Pools
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                                                  Leasing

                                                  We are now accepting in-person tours via scheduled appointments only. Please schedule yours today. Our spacious, newly remodeled apartment homes offer all the comfort and convenience you expect, and more. We are located near easy access to I-5 and Highway 512. With large floor plans and abundant amenities, The Woodmark is a value that is hard to beat. Our community is the perfect place to relax and play!
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                                                  Leasing Options

                                                    • Available months 6,7,8,9,10,11,12

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 10:00 AM - 05:00 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Greystar

                                                  A-
                                                  A-
                                                  Communities
                                                  3816

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Woodmark Apartements Rated?
                                                  Based on 83 number of votes by renters, The Woodmark Apartements is currently rated 2.9 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Woodmark Apartements?
                                                  The Woodmark Apartements is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Woodmark Apartements is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  What are noise levels like at The Woodmark Apartements?
                                                  The Woodmark Apartements is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  How safe is The Woodmark Apartements?
                                                  The Woodmark Apartements is rated 4.5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                  How satisfied are residents with the neighborhood?
                                                  The Woodmark Apartements is rated 4.2 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  How satisfied are residents with the staff at The Woodmark Apartements?
                                                  The Woodmark Apartements is rated 4.6 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 92.86% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 3.43 days to their community reviews in the past year.
                                                  Who manages The Woodmark Apartements?
                                                  Greystar
                                                  What is the pet policy at The Woodmark Apartements?
                                                  Cats Allowed
                                                  Rent: $40
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $40 per pet per month. Breed restrictions apply.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Rent: $40
                                                  Restrictions: We welcome 2 pets per apartment home. There is a $300 non-refundable pet deposit, per pet. Pet rent is $40 per pet per month. Breed restrictions apply.
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath

                                                  March 2026

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                                                  Baths

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                                                  Under New Management

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                                                  The Woodmark Apartements is a 750 - 950 sq. ft. apartment in Tacoma in zip code 98444. This community has a 1 - 2 Beds, 1 Bath Nearby cities include Fircrest, University Place, Lakewood, Steilacoom, Fife, Milton, Edgewood, Spanaway, Gig Harbor, Puyallup, Frederickson, Federal Way, and Dupont.