VOX

Current Resident 1236315

Verified Resident • 2022 - 2024

Since moving to Vox, there have been a variety of safety incidents with 0 communication from management. For example, over a one month period we had 3 break-ins to our bike room with 100+ bikes stolen, yet they never installed a camera or warned residents to move their bikes after the first. Second, we had a tenant who happened to be my neighbor threaten other individuals with a knife, yet the building never warned me of the risk.

Current Resident 1233303

Verified Resident • 2023 - 2024

This apartment is in a very good location in west LA and right on top of wholefoods. The security and the communication from management is not great and will need to be further improved. Need to set expectations correctly when moving in

Current Resident 1231582

Verified Resident • 2022 - 2024

Been living here for about a year and a half, and absolutely love it. The location (with Whole Foods in the building) is incredible. Love the amenities, and super friendly community. They keep it clean, are communicative and I’ve had a great experience.

Current Resident 10005

Resident • 2022 - 2024

Armed and Dangerous person lives here

Worst management ever. Kept residents in the dark about a dangerous person living on the property after known incidents such as breaking into a woman's apartment and assaulting her, threatening a resident with a knife in the elevator, destroying multiple neighbors' door with hammer, and chasing a management staff with hammer while claiming to "kill him", etc. until this day this person still lives at Vox and the management had made no announcement about it. If it hadn't been reported by residents in a group chat everyone would have been kept in the dark and risk their lives living here. And we still do even after knowing this information. It's shocking how the management continue to let him live here after claiming to us that they have disabled his access. So the management team is not only irresponsible but full of liars too. The safety of the residents here is the least they care about (they only send out an announcement about "dangerous person on site" after an employee got attacked, and they sent another one after the person was taken by the police. But he was released and back to the property the next day and the management sent nothing about this information) again, liars

Current Resident 1179794

Verified Resident • 2023 - 2024

Nice place but way too many animals for the amount of cleaning happening. Was better when they validated guest parking now guests get charged and there is no street parking. Pool is great but closes at 10pm. Gym is nice and 24/7. Decent neighborhood. Wish they got some restaurants and bars into the lower level to make the community more fun and vibrant and give people more places to walk to without going into the dangerous neighborhoods nearby. The fire alarms are frequent and super disruptive it would be better if they had them zone by zone so it didn’t wake everyone up or interrupt everyone’s zooms if some dust construction happens on the far other side of the building I have experienced like 20 alarms without one actual fire or emergency and there is no way to know so nobody vacates when the alarm goes off which is even more dangerous with all the false alarms if there is a real alarm many people won’t evacuate cuz there is no way to distinguish between false and real alarms.

Current Resident 1102413

Verified Resident • 2024

Robert D. the leasing agent is the only good thing about this building. he has amazing communication and actually cares for the residents. he replies if I text him at 7 am lol. give that man a raise ASAP

Current Resident 1103980

Verified Resident • 2021 - 2024

VOX maintenance team is top tier. They come prepared with booties and get the job done politely. Big ups to David—super polite dude! I also have great experiences with the office team. Dylan is really patient when I don’t know what I’m talking about :)

Current Resident 1176408

Verified Resident • 2023 - 2024

clean, convenient, excellent service, safe, good area, will recommend to friends , good gym services , the management should consider to give price discount to old tenants who renew the contract, thank you

Current Resident 1216758

Verified Resident • 2023 - 2024

Overall, Vox is a great bang for your buck as far as amenities & accessibility to downtown Culver City as well as proximity to the highway. However with such a large community (over 900 units in all of Cumulus), there are some noticeable gaps when it comes to timeliness of requests on the Resident Experience app. That being said, the staff is always so polite & accommodating when you stop by the office in person.

Current Resident 1209176

Verified Resident • 2023

Mis informed, amenities information changes seemingly on a whim, parking policy changes leaving no parking for guests. Ridiculous payment information changes that lead to fees due to malfunctioning systems.

Current Resident 1206954

Verified Resident • 2023

Repetitive elevator outages, frequent fire alarms multiple times per month and sometimes even multiple times per night, security issues, hit water goes out too frequently, billing issues remain unresolved

Current Resident 1081498

Verified Resident • 2021 - 2023

I feel like we're paying a lot and not getting the best experience. I'm actually disgusted that we have ppl hanging around as security and they don't do anything. Literally, there's a pile up of cars and the security doesn't do anything. There is also the fact that my car was opened and someone stole my tire repair kit and feel unsafe. Really disappointed living here.

Current Resident 1192106

Verified Resident • 2023

Super responsive to any maintenance requests that I’ve put in. The maintenance staff is also very courteous and have always responded in a timely manner. They always are very communicative and generally over-deliver whenever I’ve had any issues.

Current Resident 1192080

Verified Resident • 2022 - 2023

We don’t like it here. Taking online payments away for being late 1day was the last straw. Read my review on yelp (Jesse H). Inform residents when you switch payment apps. Don’t take online payments away after being late a day. Reducing someone to an archaic payment method and only a singular payment method feels illegal. What if we were out of town for a month and missed this by a day. We’d be automatically screwed.

Current Resident 1180244

Verified Resident • 2023

management is bad, miscommunicated my move in date which cost me a fortune. made us purchase the Guarantors for 3000 dollar, made us go through a lot of hassle, I'm very disappointed. They said the apartment was ready, when we moved in, the floor was really dirty, AC was not working, and had a couple broken furniture

Current Resident 1170759

Verified Resident • 2022 - 2023

I don’t think you want me spreading the word about my experience. You have enough tenants constantly saving paper trails of how messed up it is here and telling others as well. You won’t get a good review out of me on living here ever as it’d be a blatant lie.

Current Resident 1170751

Verified Resident • 2023

It’s totally complicated to get to the apartment, for visitors and for myself. Maintenance haven’t repaired AC and broken toilet since months. The dogs are peeing everywhere, so that the floors and elevators are smelling like it. Concierge is barely answering the phone. Maintenance not even answering or communicating at all.

Current Resident 1166067

Verified Resident • 2022 - 2023

This is a beautiful location and everything within few minutes drive or even walking distance! Only for the family with kids it’s a challenge to find a great public school though you have private schools but those are super expensive

Current Resident 1156402

Verified Resident • 2023

Very excellent experience with Good and coordinated neighborhood. Community is clean and serene,I love it here and I’ll always recommend or refer to anyone that needs a good and sweet community I’m enjoying my stay

Current Resident 1154483

Verified Resident • 2023

The best community ever, staffs are friendly and professional, the maintenance team responds quick, faculties are great. And the building is so new , location is so convenient, the events are fun as well.

Current Resident 1148438

Verified Resident • 2022 - 2023

Poor experience, management is not transparent or communicative. Amenities aren’t clean or have some type of issue. Fire alarms issue, they go off consistently and management doesn’t do much, just sends sorry emails

Current Resident 1092777

Verified Resident • 2023

If everything listed continues we will be moving out! There is lack in management responsiveness and accountability . Lifestyle and amenities promised at move in are still not implemented. Would not recommend this place to anyone Inkne. Very dissatisfied with this decision.

Current Resident 1146725

Verified Resident • 2023

It's a great place for family and friends. I would recommend getting a space that has a balcony and facing away from traffic. There is a Whole Foods downstairs, so that makes life easier. It is a set friendly environment also.

Current Resident 1137083

Verified Resident • 2023

So far maintence has been great. The quality of the counter tops in the kitchen is not good at all. Disappointed with that considering the price. I also think the apartment price for the units without natural light were too high. The lay outs could also be better.

Current Resident 1121915

Verified Resident • 2022 - 2023

Community is good, however lots of noise upstairs and community nearby ahas lots of homeless. Need to keep the garage safe as people go into cars. Staff is good and very friendly. Needs to be couple more signs for delivery people as they get lost