The Reserve at Alafaya
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Award Winner
3715 Alafaya Heights Road, Orlando, FL 32828

4.1

(84 Reviews)
$1,545 - $2,587/mo

Move-In Specials

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Reviews

4.1 rating

84 total reviews

(

55 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 140286

Verified Resident 2014 - 2015

4.2

3/12/2015

Beautiful community to walk around and enjoy living in. Having lived here since they were built I have seen the progress, it is a lovely community. Our only issue is with noise from other units. When there are issues the management handles it very quickly.

    Property Manager Response

    4/9/2018

    To whom it may concern: Thank you for taking the time to share your comments. We appreciate the positive comments and are thrilled to hear you have had a good living experience. Sincerely, Joy Turner
    Review Author Icon

    Current Resident 139572

    Verified Resident 2014 - 2015

    3.8

    3/9/2015

    Overall, I am happy with this community. It's a little on the pricier side and I don't feel a strong sense of community with the other residents but I enjoy living here. We have a 1/1 apartment. The size is okay although the open layout helps the limited sq. footage. The location is great; close to 528, right off Alafaya, and around the corner from Avalon Park. When there are special events going on in Avalon, sometimes we just walk from our apartment instead of driving and then trying to find parking.

      Property Manager Response

      12/14/2020

      We appreciate your feed back. Kind Regards, The Reserves at Alafaya
      Review Author Icon

      Veritas876

      Resident 2014 - 2015

      4.2

      3/6/2015

      I have lived here since 2014 and have no complaints. This complex is one of the better ones on the east side of Orlando. The apartments are nice and come with newer appliances. The residents are relatively quite, although I can sometimes hear my neighbor's dog bark, but not often. The office staff is friendly and the maintenance crew has taken care of any apartment issues (only 1-2 incidents). The grounds are well kept and the complex is in a safe area which was my primary concern. I would defiantly recommend this complex without hesitation.

        Property Manager Response

        12/14/2020

        Thank you for taking the time to post a review. We appreciate your feed back. The Reserves at Alafaya
        Review Author Icon

        Current Resident 138274

        Verified Resident 2014 - 2015

        1.8

        3/3/2015

        Do not rent here. Staff is rude, anmmenities close at 5pm! Hot tub is filthy, noise from neighbors is high, management does not address issues when reported, maintenance staff has accessed my apartment repeatedly,left exploded food in microwave & took showers while I was working AND stole 4 bath towels! I had to get an alarm to stop it! This is NOT a luxury apartment complex! And they are not addressing any issues here!!

          Property Manager Response

          3/4/2015

          Thank you for your feedback, sorry to hear you have had unpleasant experience. Our goal is to provide a positive living experience at all times. We strive for resident satisfaction and are always looking to improve. We sincerely apologize if we have failed to meet your expectations. Our amenity hours for the pool have been and still remain from dawn to dusk. The fitness center also remains to be 24 hours with controlled access. I would be glad to discuss this with you further if you would like. The spa is cleaned every day by our certified onsite maintenance team. We would love to help address any noise issues you have had and hope to remedy these for you. Would you be able to drop by the office to discuss any issues you currently have? We would like to address these for you quickly. We look forward to speaking with you soon. Please feel free to reach out to Tiffany or Evelyn at 407-704-8924.
          Review Author Icon

          Current Resident 137969

          Verified Resident 2014 - 2015

          4.0

          3/3/2015

          I've already posted to apartmentratings.com, so I truly hope the community doesn't post this on my behalf. Getting a hold of the office can sometimes be a bother, sometimes I will leave a voicemail and get no call back. Sometimes the amount of passive-aggressive letters can get obnoxious, but other than that this place STILL beats out every other complex around here. My coworker is jealous that he didn't know of the place when he signed his lease. I will definitely give this place my lease for a second year

            Property Manager Response

            3/4/2015

            Thank you for sharing, our residents come first to us. We apologize for any inconvenience this may has caused you. We will look into resolving this as soon as possible. We are happy that you enjoy living here and as well as choosing to continue living at The Reserves at Alafaya another year. sincerly, Property Manager Tiffany Lopez 407-704-8924
            Review Author Icon

            Current Resident 137206

            Verified Resident 2014 - 2015

            4.2

            2/25/2015

            Refreshing. I've enjoyed my time thus far here at the Reserves at Alafaya. The complex is practically new so service requests have been few to none. All of the staff are professional and courteous. They will work with you to ensure your overall satisfaction.

              Property Manager Response

              2/26/2015

              We are so happy you chose to live here at The Reserves at Alafaya! We are lucky to have such an awesome staff and honored to serve our residents. Your satisfaction is what we strive to succeed on a daily bases. Again thank you for your comments, as well as your continued residency. Thank you, Property Manager Tiffany Lopez
              Review Author Icon

              Current Resident 132316

              Verified Resident 2014 - 2015

              3.5

              2/3/2015

              Nice place and location with a very good staff cleaned area I recommend more activities like playing area for children to have fun and lighting around pets waking area also some cameras where the people set on the fire place and swimming pool

                Property Manager Response

                2/26/2015

                Thank you for your recommendations we are glad to hear you enjoy the property. As for the cameras we do have cameras at the pool and fire pit. We will take the other recommendations into consideration. Again thank you for the kind word and positive feedback. If you need anything else please feel free to come by the office or give us a call. I would love to meet you and introduce myself to you. Thank you, Property Manager Tiffany Lopez
                Review Author Icon

                Current Resident 131269

                Verified Resident 2014 - 2015

                5.0

                1/30/2015

                Excelent services. Me gusta mucho el mantenimento y el servicio que brindan. Como recomendacion deberian cerrar con portones las areas quebauedan abiertas para el acceso de los residentes por los lados abiertos puede entrar cualquier persona.

                  Property Manager Response

                  2/2/2015

                  Dear Resident, On behalf of our entire team, thank you so much for your kind and thoughtful words! We truly appreciate you taking the time to share your positive thoughts. We value your input regarding our beautiful community. Although at present time we have no plans to add fencing around the entire property, we appreciate your suggestions. Feel free to contact us at any time and come in and see us as well! Kind regards, The Reserves at Alafaya Team 407.704.8924
                  Review Author Icon

                  Current Resident 125239

                  Verified Resident 2015

                  2.8

                  1/27/2015

                  disappointed in lack of communication with staff members due to frequent turnover. Appears to be incompetency. A staff member tried to set me up a new Portal acct. with updated email address/password, it brought up another apartment #, two staff members said they would notify management. This was done 1/23/15 and today is 27th, still no reply. I would appreciate a response 407-760-0869

                    Property Manager Response

                    1/27/2015

                    Dear Resident, We are very sorry to hear that you have not been properly responded to as of this past Friday. As the community manager, and on behalf of the entire staff, the service you receive and your satisfaction is very important to us. I will be reaching out to you directly after this post and we will work to get your concerns addressed right away. Kind regards, Barbara Burns Community Manager The Reserves at Alafaya 407.704.8924
                    Review Author Icon

                    Current Resident 124143

                    Verified Resident 2014 - 2015

                    5.0

                    1/21/2015

                    Please consider assigned parking...parking system is a joke. there is never a parking space close to my building. That is my only issue so far...it becomes very difficult if you have things to carry to/from the car into the apartment building

                      Property Manager Response

                      1/22/2015

                      Hello Resident, We are so thrilled that overall you are happy with your home here at The Reserves at Alafaya. We make it our number one goal to bring you the best experience in quality and service and will continue to do so. We understand that with occupancy at an almost full capacity fewer spaces closer to the buildings will be available at times, and we are sorry for any unintended inconveniences this may cause. Although ample parking is availabile, many people work varying times of day/evening and this can play a role in parking availability being further from your home as well. We will take your suggestion under advisement, review options, and appreciate you taking the time to share. Please feel free to contact us in the office should you need additional assistance with anything. Kind regards, The Reserves at Alafaya Team 407.704.8924
                      Review Author Icon

                      Current Resident 122881

                      Verified Resident 2014 - 2015

                      4.7

                      1/14/2015

                      The maintenance staff is a hardworking team, they are constantly on the mov and are efficient and successful with every work order. I never have to worry about anything wrong with my apartment because I know that although there are many other residents and complex duties to tend to, it will be still be quickly handled.

                        Property Manager Response

                        1/15/2015

                        Dear Resident, Thank you so much for your shout out for our maintenance team! You are so kind to take the time to share these positive words. They truly appreciate your feedback and strive daily to bring you and all our residents the highest standards in resident service. This has been shared with the team and you made their day!!! Please let us know if we can help with any concerns that may arise. It is outstanding residents like you that help make us the team and community we are. Kind regards, The Reserves at Alafaya Team 407.704.8924 reservesatalafaya@greystar.com
                        Review Author Icon

                        Current Resident 122053

                        Verified Resident 2015

                        4.7

                        1/12/2015

                        Beautiful, safe, pleasant, peaceful. Wish walls were a little more thicker though. Overall just amazing feeling to be hear. Great feeling to wake up to the beautiful breeze. Great feeling to feel safe. Just overall pleasant. Great staff.

                          Property Manager Response

                          1/13/2015

                          Dear Resident, From all of us here at The Reserves at Alafaya, we sincerely thank you for the wonderful review. Our most important goal is to bring you, all residents and prospects nothing less than the best experience. We will continue on the path to bring the utmost in service by sharing, caring and involving. We would not be the fantastic community we are without wonderful neighbors like you. Thank you for calling The Reserves at Alafaya home! Sincerely, Barbara Burns Community Manager 407.704.8924 The Reserves at Alafaya
                          Review Author Icon

                          Current Resident 120799

                          Verified Resident 2014 - 2015

                          4.7

                          1/5/2015

                          This beautiful apartment community offers all the amenities one could want. It's also obvious that keeping the place well-maintained and looking beautiful is an ongoing priority. The location is ideal---convenient, but not crowded. A good choice.

                            Property Manager Response

                            1/5/2015

                            Hello Resident, Thank you so much for this wonderful review. We truly appreciate you taking the time to share your thoughts and are so happy you decided to join our community. We are successful because of residents like you making this community a great one. If we can assist in any way, please stop by and see us in the office, call or email. Kind regards, The Reserves at Alafaya Team 407.704.8924 reservesatalafaya@greystar.com
                            Review Author Icon

                            Current Resident 119779

                            Verified Resident 2014

                            5.0

                            12/26/2014

                            The Reserves of Alafaya are top-notch and pristine apartments. They are deserving of "5 STAR" rating. People looking for a place to call home should be sure that the Reserves of Alafaya is worth coming to see for yourselves. We are very happy with our choice.

                              Property Manager Response

                              12/27/2014

                              Dear Resident, Wow! On behalf of our team, thank you so much for taking the time to share your kind words! Proudly managed by Greystar, it is our ultimate goal to continue to bring you the residential experience and service you deserve here at The Reserves at Alafaya. It is truly because of exceptional residents like you, working together, caring, sharing and growing that we are able to meet these goals as a community. We hope that you will come in and visit us soon in the leasing office. We would love to thank you personally! Kind regards, Barbara Burns Community Manager The Reserves at Alafaya 407.704.8924
                              Review Author Icon

                              Current Resident 116632

                              Verified Resident 2014

                              4.8

                              12/9/2014

                              Our first time living in apartments, but it has been a pleasant experience. A safe place where my kids can share with their friends. It's like living in a resort, clubhouse, pool, gym, areas for our dog, quiet place to live comfortably, beautiful gardens and always clean.

                                Property Manager Response

                                12/9/2014

                                Dear Resident, What great news!! On behalf of our team here at The Reserves at Alafaya, we LOVE to hear that our residents are happy and enjoying their community! We do our best to bring you the resort experience you deserve and make it a goal to improve in any way possible. If there is anything that you may need our assitance with, please don't hesitate to call or come by the office. You can email us as well. We hope to see you soon! Kind regards, Barbara Burns Community Manager The Reserves at Alafaya 407.704.8924
                                Review Author Icon

                                Current Resident 115496

                                Verified Resident 2014

                                4.3

                                12/2/2014

                                The buildings are all brand new. The apartments have wonderful features, from dark stained wood cabinets to granite counter tops. The location is far from all the hustle and bustle of the University area & conveniently by Avalon Park. Amenities are state of the art and the front office looks like it came straight from an interior design magazine. Maintenance is friendly and always professional and the property manager really cares about the Reserves. I have had issues with front office responding to both emails and voicemails, though.

                                  Property Manager Response

                                  12/9/2014

                                  Hello Resident! On behalf of every team member here, we truly appreciate you taking the time to share your thoughts and want to thank you for your wonderful response. It is our goal to bring you the best customer service possible and we assure you, we will make it a goal to improve on our responses to email and voicemail. It is wonderful residents like you and others that take the time to share experiences and suggestions helping us grow. Please feel free to call us and let us know how else we can help. With kind regards, Barbara Burns Community Manager The Reserves at Alafaya 407.704.8924
                                  Review Author Icon

                                  Current Resident 114242

                                  Verified Resident 2014

                                  4.2

                                  11/24/2014

                                  The interior of the apartments are very nice! Love the "Wood" floors, granite, and appliances. Pet friendly too which is nice. Need to put in more trash areas for pet waste! Pain to dispose of pets poo. Overall lovely complex! Would recommend to friends without pets! If they put more trash cans in for dog waste I would recommend to everyone! The only noise was from a puppy that cried a lot, but the complex took care of it after complaints were made. The complex also does a lot of event for the residents!

                                    Property Manager Response

                                    11/24/2014

                                    Hello Resident! On behalf of the entire team at The Reserves at Alafaya, thank you so much for your positive comments! We appreciate you taking your valued time to offer positive input and recommendations. Your happiness is important to us and communication with and from our residents is key. We are actually installing one additional pet waste station around the pet trail. Please let us know if we can help with any other concerns you may have and thank you for choosing to call The Reserves at Alafaya your home. We hope we share many more memories with you. Kind regards, Barb Burns Property Manager 407.704.8924
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                                    Current Resident 111969

                                    Verified Resident 2014

                                    4.5

                                    11/11/2014

                                    So far so good. Nice to have new apartment with everything new inside it. Nice office staff and maintenance crew....hopefully it lasts. Community is clean and presentable. Amenities are nice and most are available all day and night. The staff tries to provide community events for all its residents :)

                                      Property Manager Response

                                      11/18/2014

                                      Dear Resident, On behalf of our entire team here at The Reserves at Alafaya, thank you so much for your positive words and recommendations. Your involvement as a resident is vital to our success and we will take heed to your suggestions for improvements. We appreciate you taking the time out of your busy schedule to communicate with others. It is because of engaged residents such as yourself, that we are the community you enjoy and it is our goal to continually meet these goals! Please don't hesitate to let us know if there is anything else we can do to help or improve your experience here at The Reserves at Alafaya. Kind regards, Barb Burns Property Manager 407.704.8924
                                      Review Author Icon

                                      UCFStudentLiving

                                      Resident 2014

                                      4.5

                                      10/29/2014

                                      I'm a student at UCF, and I've lived in a fair share of apartment complexes around the UCF area (Science Drive, Alafaya Club, & Sterling). My girlfriend and I were looking for our first apartment together, and The Reserves was the right choice. Barb & her team of staff are always pleasant to work with, and you can tell they really care about the complex. I've been here for just over four months & they'll definitely keep me here longer than a year. They just need more garages so I can give my car a home, too!

                                        Property Manager Response

                                        10/29/2014

                                        Hello Resident! Wow, what a pleasure it is to hear such kind words! We are always happy to attend to any concerns and truly appreciate when wonderful folks such as you and your girlfriend take the time to share the positive! We hope you know you and all our residents are always welcome to come and see us for anything you may need for your home or community. We will do our best to keep your home and community in line with the 5 star level of customer service you deserve! Stop in when you can! Kind regards, Barb Burns and The Reserves at Alafaya Team 407.704.8924
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                                        Current Resident 106797

                                        Verified Resident 2014

                                        3.7

                                        10/20/2014

                                        At the beginning I like the offer. Also it is so clean and so quite. The niberhood are so kind. I like the fitness center which includes all machines. I recommend this apartment to all people which is too comfortable and safe. Childern Also can have fun there

                                          Property Manager Response

                                          10/22/2014

                                          Dear Resident, Thank you so much for your kind words it is great to hear from you! It is truly appreciated when our residents take the time to share a positive experience. We are so happy that you are enjoying the community and amenities and it is our goal to continue to bring that sense of community and the exceptional customer service that you deserve. Please stop by anytime and say hello or let us know if we can help in any way. Kind regards, Barb Burns Property Manager The Reserves at Alafaya 407.704.8924
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                                          Current Resident 794063

                                          Resident 2014

                                          4.3

                                          10/9/2014

                                          The Reserves at Alafaya is absolutely beautiful. My apartment is elegant and modern. The appliances are all new. The staff here is very helpful and courteous in all matters they attend to. The pool and other amenities are well kept and the maintenance team is always available. While it is a 3 story apt complex, I have had no trouble with noise from my neighbors. Lots of dogs around and they have managed to keep the yards clean. My only dissatisfaction would be that the gate isn't consistently closed. I am sure they are working on this as we speak. Overall a great apartment facility and I will be here for the long haul. -Jacob

                                            Property Manager Response

                                            10/10/2014

                                            Hello Jacob, Thank you so much for your review! We appreciate any feedback we receive from our residents here at The Reserves at Alafaya. We will continue to give the best experience possible to all of our resident and prospects. I can advise you since we are a brand new community we currently still have some contractors dropping by throughout the day and working on some of these units. The gates at the moment close at 7:00 p.m and shortly will be closed throughout the day. Again we thank you for your feedback! Sincerely, The Reserves at Alafaya Team
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                                            Current Resident 738697

                                            Resident 2014

                                            1.0

                                            10/5/2014

                                            I am a current resident of The Reserves at Alafaya. I recently found out that ------ who is the reason why my family and I decided to make The Reserves our home, has been unjustly terminated!!! Before signing my lease I had an encounter with a female staff member who was neither welcoming or professional and ------ changed my perception of The Reserves with his kindness and professionalism. My family strongly feels that it would be rewarding as well as an asset to The Reserves to bring ------ back on staff due to his remarkable work ethics.

                                              Property Manager Response

                                              10/6/2014

                                              Dear Resident: We appreciate you taking the time to share your concerns with us and provide the positive feedback regarding and experience that you had with the team member that assisted you. Sincerely, Barbara Burns Property Manager The Reserves at Alafaya 407.704.8924
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                                              Current Resident 97548

                                              Verified Resident 2014

                                              3.3

                                              9/13/2014

                                              These apartments being brand new was a big sell for me. They are really very nice inside, I'm very happy with that. The outside looks good too and the amenities seem nice though I haven't done more then walk by them yet. Gated community yet not actually gated. You can get in the actual complex without going through a gate and the gates to the buildings are always open. Staff is unhelpful or rude or both. We get lots of notices complaining about people goofing off in the common areas and have seem it firsthand. A lot of problems seem to be uniform in all apartment complexes but that doesn't make them acceptable.

                                                Property Manager Response

                                                9/15/2014

                                                Dear Resident, On behalf of The Reserves at Alafaya and Riverstone Residential Group, we truly appreciate your review and value your comments. Thank you for the positive ratings regarding your community! We have had some repairs on the gate panels due to lightning damage but this should be complete very soon. Regarding your experience with our office staff, please accept our sincere apologies regarding your less than positive experience. I am the property manager, Barbara Burns, and assure you that customer service is our utmost priority. To hear that we have not met that goal is a disappointment but seriously acknowledged. Please come in and see me at your convenience, or call 407.704.8924 and ask for me. I would like to discuss your experience personally. I look forward to hearing from you soon. Kind regards, Barb Burns Property Manager The Reserves at Alafaya 407.704.8924
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                                                Current Resident 96830

                                                Verified Resident 2014

                                                5.0

                                                9/10/2014

                                                It has been a great community so far. Move in process was easy and customer service is great. Safe area/community. They barely close the gates though. I love how open the community is. The value is great for what it supplies. I wish there was a kid designated area.

                                                  Property Manager Response

                                                  9/11/2014

                                                  Dear Resident, Thank you so much for your kind words! On behalf of our team here at The Reserves at Alafaya, we appreciate you taking the time to deliver a positive response and to offer recommendations on how we can better serve our community. Our number one goal is world class customer service and your connection and involvement is the unmistakable reason for any achievements we may attain. Our gates suffered a lightning strike and required repair but this has been resolved. Additionally, we are considering other amenities such as the children's play area you recommended. Please do not hesitate to offer any feedback in the future and come in and see us anytime! Kind regards, Barb Burns Property Manager The Reserves at Alafaya 407.704.8924
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                                                  Current Resident 248401

                                                  Resident 2014

                                                  3.0

                                                  9/1/2014

                                                  Living here has been absolutely awful and my boyfriend and I are only 2 months into our 12 month lease. We chose to live here because we thought that it would be a quiet experience. It has been anything but that. We live directly below one of the employees of this complex and he is loudest person I have ever lived near (and I lived in student housing). He constantly stomping his way through his apartment, screaming at people on the stairs late at night, and his music literally shakes my apartment almost every single day. I am currently trying to relax on my day off and his music is so loud that I hear it above my own. Also, this isn't an occasional thing. The very first night we were here was when this all began. It doesn't matter whether it is a weekday or weekend, we are always having to deal with his racket. We attempted to talk to officials from the complex and to him directly. Nothing has been done or changed. I am paying way too much to have to deal with this crap. If you want this experience just pay half as much and live in one of the party apartments near UCF. I would not recommend this apartment complex to anyone I know.

                                                    Property Manager Response

                                                    9/3/2014

                                                    Dear Valued Resident, My name is Barbara Burns, I am the property manager, and on behalf of our team here at The Reserves at Alafaya, we truly value you as our resident and are regretful to hear that your experience has thus far met with some unpleasant circumstances. Although we continually strive to bring the utmost in customer service to our residents, unfortunately, there are times when we don't reach our goal. We will continue to pay direct attention to maintaining the highest possible standards of upright action. Noise that is reported to the office is followed up by a notice to the stated resident. According to our policies, associates who live on a Riverstone managed apartment community are expected to abide by the rules and regulations of the community and must remember they are considered to be a company representative even after office hours. While no harm may have been intended, we assure you that this concern is not taken lightly and I am sorry to hear any members of our staff may have been non-compliant to these important guidelines; this matter will be attended with unswerving attention. I have spoken directly to our staff member about hours of peaceful enjoyment as well as community policies regarding loud music. Again, your concerns are very important and I would truly appreciate the opportunity to speak with you directly. Please feel free to call me at 407-704-8924 and ask for Barbara Burns, the Property Manager. Sincerely, Barbara Burns Property Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Eight06

                                                    1 Bed, 1 Bath | 806 sq. ft.

                                                    $1,545 - $2,047

                                                    See Floor Plan Details

                                                    Seven50

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    $1,579 - $1,857

                                                    See Floor Plan Details

                                                    Nine55

                                                    1 Bed, 1 Bath | 955 sq. ft.

                                                    $1,584 - $1,965

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Eleven84

                                                    2 Beds, 2 Baths | 1,184 sq. ft.

                                                    $1,842 - $2,437

                                                    See Floor Plan Details

                                                    Eleven19

                                                    2 Beds, 2 Baths | 1,119 sq. ft.

                                                    $1,857 - $2,587

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Thirteen66

                                                    3 Beds, 2 Baths | 1,366 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    3.8

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    A

                                                    Average time to respond to reviews

                                                    2.92 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Cat-Friendly Community
                                                    • Clubhouse
                                                    • Community Center
                                                    • Conference Room
                                                    • DishWasher
                                                    • Dog Park
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • Game Room with Arcade Games and HDTV
                                                    • Garden Tubs
                                                    • Gated Access
                                                    • Gourmet Kitchen with Granite Countertops
                                                    • High End Appliances
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Outdoor Summer Kitchen and Gas Grills
                                                    • Pets Allowed
                                                    • Pool
                                                    • Premium Cabinetry
                                                    • Resident Community Kitchen and Clubroom
                                                    • Spacious 1 or 2 Bedroom Floor Plans
                                                    • USB Ports in Kitchen
                                                    • Veranda Seating with Fire Pit
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                                                    Leasing

                                                    Home sweet home When you live at Reserves at Alafaya Apartments you ll say that every day and you ll mean it Nestled in Avalon Park in east Orlando FL our luxury community brings smalltown charm to upscale city living Offering a thoughtful selection of generouslysized one two and three bedroom apartments in East Orlando FL and a myriad of fantastic amenities to match your lifestyle we re the relaxing getaway you were looking for Each one of our 264 highclass units is ideally designed with wellappointed features and the attention to detail that you deserve Enjoy a world of comfort and convenience with spacious living and dining areas gourmet kitchens with energy efficient appliances and USB ports solariums or screened patios Discover a resortinspired environment filled with excitement A sparkling swimming pool outdoor summer kitchen with gas grills a stateoftheart fitness studio and an expansive game room are just a few of our enticing community amenities We love our furry friends for which we have a bark park where they can play around A selection of delicious eateries awaits minutes away with plenty more options in downtown Orlando or Alafaya The University of Central Florida Valencia College East Campus and Florida Hospital are all within easy reach If you have kids you ll appreciate our proximity to excellent education options as well as the attractions in the area including Walt Disney World and SeaWorld Orlando Embrace the lavish lifestyle your heart desires by choosing Reserves at Alafaya as your new home Schedule a tour of our luxury apartments in East Orlando FL today
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Berkshire Communities LLC.

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is The Reserve at Alafaya Rated?
                                                    Based on 84 number of votes by renters, The Reserve at Alafaya is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Alafaya?
                                                    The Reserve at Alafaya is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Reserve at Alafaya is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at The Reserve at Alafaya?
                                                    The Reserve at Alafaya is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is The Reserve at Alafaya?
                                                    The Reserve at Alafaya is rated 3.8 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    The Reserve at Alafaya is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Reserve at Alafaya?
                                                    The Reserve at Alafaya is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 2.92 days to their community reviews in the past year.
                                                    Who manages The Reserve at Alafaya?
                                                    Berkshire Communities LLC.
                                                    What is the pet policy at The Reserve at Alafaya?
                                                    Dogs Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Our office is currently only open for self-guided, guided tours and virtual tours at this time. Please schedule yours today!

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    The Reserve at Alafaya is a 750 - 1,366 sq. ft. apartment in Orlando in zip code 32828. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,545 - $2,587. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.