The Townhomes at Highcrest
B
B
3514 83rd Street, Woodridge, IL 60517

2.8

(111 Reviews)
$1,573 - $2,345/mo

Reviews

2.8 rating

111 total reviews

(

73 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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vixenex

Resident 2006 - 2007

4.3

1/11/2007

great place to live

this is a really great place to live. nice buildings. nice staff. maintenance complies with your needs immediately. there could be a few more parking spaces in the smaller lots, though!

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    Current Resident 188552

    Resident 2006

    4.7

    12/3/2006

    LOVE IT

    I lived in my townhouse for over 4 years and I love it and so do my kids they might be old but still a grate place to live

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      Current Resident 926003

      Resident 2003 - 2006

      1.8

      2/22/2006

      Avoid at all costs!

      To begin with, management tries to bully everyone into being friends with everyone else. It's like a little cult.<br><br>Second, it is not cheap, they raise your rent every year, and the buildings are very old.<br><br>Third, parking can get very bad. During the winter they rarely plow, and when they do they leave piles of salt everywhere. It's like driving on gravel.<br><br>Fourth, maintenance is slow and does a very patchwork job.<br><br>Fifth, the appliances are almost all at least 15-20 years old.<br><br>Sixth, one washing machine for several units, and they raised the prices of washing and drying every year I lived there.<br><br>I could go on. For the money it costs to live here, I'd just go somewhere else.

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        3460

        Resident 2003 - 2006

        1.5

        1/15/2006

        So many complaints...

        I don't know what I liked the least:<br><br>-The fact that our shower leaked through the ceiling onto our stove every day for a year.<br><br>-The fact that I called to have it repaired 3 times and the only thing they ever did was tear a large hole in my kitchen and leave pieces of drywall everywhere. They never repaired the hole.<br><br>-The murder that happened 5 spots from where I put my car every night (http://www.nbc5.com/news/5605107/detail.html).<br><br>-The fact that we were charged rent for 4 days after our lease ended and we had moved out, we were charged late fees for not paying that rent for the period after our lease was out, and obscene cleaning fees. For example, we were charged $100 to clean the top of our stove and over $500 in full.<br><br>I've already read other reviews criticizing the one washing machine for 6 homes, the parking, Mary being rude, loud kids, etc. It seemed like a good place at first, but the combination of water dripping onto the stove every day, people being shot in the head literally right where I park, and the obscene fees when we left were too much.<br><br>Stay away... they raise your rent every year and for that money you can get more.

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          Current Resident 171025

          Resident 2004 - 2005

          2.2

          11/3/2005

          Horrible Place to Live! Run! Rude Management!

          HighCrest was the worst rental experience of my life. I chose HighCrest because the places are large, it looked nice, and the rent was reasonable. WHAT A MISTAKE! "M" from Management is the most horrible person I have ever meant in the business world. Words cannot describe her character. Nothing she said about the place was true. Parking was a nightmare! They never towed cars without a pass and there were about 4 cars per apartment so you end up walking 1/2 mile from your car to your apartment and being a female, that area can get a bit scary. Management always sent nasty letters and newsletters to the units, blamed people for things that they didn't even do and so on and so on.<br><br>My best advice is to STAY AWAY! Appearances don't mean anything.

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            Current Resident 255963

            Resident 1999 - 2000

            2.2

            7/26/2005

            renter beware

            First of all the the parking is horrible!Don't come home after 10pm no parking is available!My husband had to take up to parking spots so i could park when i got home from work the tenants left nasty notes on our car and we were threatened eviction.Not knowing Woodridge's parking ban I had to park on the street and had my car towed and ticketed.We notified them we were looking to buy and going to sign a monthly lease and they rented out our unit without notice.We had no choice than to buy the first thing available or someone was going to be homeless.Maintance just drop of parts since my husband was handy!The only good thing here is the size you get for the $!

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              Current Resident 534312

              Resident 2005

              5.0

              7/1/2005

              LOVE IT

              I love Highcrest, There pet friendly and very much into the community and the family that live in the community, I love having my own home no one up above me and it nice and quite place <br>to live.<br><br>

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                Current Resident 834667

                Resident 2004

                2.2

                9/27/2004

                Not a place you want to live in.

                I lives at Highcrest for 2 years (2001-2003) and my overall grade would be below average. The only positive were the space. I think we payed 1000 for about 1100 sq ft. The laudry room (if you want to call it that) was a joke. One washer and dryer for 6 families! RIGHT! The parking...@$^&U^$#%$@ dont get me started on that. Everyone had to get stickers, which my brother and I did and we still had our cars towed. And if you come home late forget about it!

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                  60517

                  Resident 2003 - 2004

                  2.8

                  7/17/2004

                  Nice is you enjoy abnoxious neighbors and lots of kids

                  ----- was the one we signed with and in fact moved into the same unit as her. We were never allowed to see the inside only walk past the outside. She promised us new cabinets and we did not get them only another promise to "remodel" during our stay here. We were also told the walls were soundresistant and you can't hear your neighbors, another lie. We heard children pounding on the walls, dogs barking and televisions/radios constantly. There is not a close park nearby, so all children play in the parking lots. You are within 5 feet of your neighbors patios so where your windows face is a great place to let in all the noise, smoke, and Barbeque grills. You are surrounded by 3 neighbors, not including the ones outside. These clustered townhomes do not have enough space around them. Our bad experiences with neighbors include: finding a cat purposely put in the community clothes dryer two days ago the owner told us, he was unhurt, someone wrote the "F" word on my car in fingerpaint. ---- and ----- always state they "run a tight ship" but that will never make up for obnoxious neighbors. Our renewal letter stated a rent increase which we were told at signing that the rent had not increased in years. My best advice to you is really research where you rent and be sure to look inside the exact one you will be staying in. Rental companies only care about making their wallets fatter. They will say anything to make their property appealing. If there is something they promised GET IT IN WRITING, that's the only way to be guaranteed. Also READ the leases, if you want to purchase a house ask the policies and get a rental addendum that states early termination if you have purchased a home. They won't even let you out of the lease if you die stated in ours!! Good luck in your search.

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                    stellavargas

                    Resident 2004

                    3.0

                    7/14/2004

                    was so disappointed

                    I went into this apartment complex, talked to ------ about an apartment, and called back to tell her I was interested in the apartment and was told very rudely that ------ no longer works there. What a shock. ------ was wonderful. She is so informative, very helpful, and the only reason I would have rented is because of ------. So when the person on the phone was very rude about ------, I decided there is no way I will ever rent there. I was not impressed with the management to begin with. When they got rid of ------ they got rid of the best thing that ever happened to them.

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                      Current Resident 859798

                      Resident 2002

                      4.7

                      10/1/2002

                      I love my apartment!

                      I love my apartment...it is spacious and I adore townhome living. Both -------------- are great to deal with, as I look forward to stopping by the office to visit. Now mind you, I work a full time job, but it´s nice having the office open until 7pm so I can pick up my packages or just stop in to say Hi! <br> <br>I recommend living there if you want friendly management and a great apartment.

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                        Current Resident 110712

                        Resident 2001 - 2002

                        4.0

                        7/14/2002

                        Nice place to live

                        I have lived at Highcrest for the last 7 months. I have loved it! Not only are my neighbors fantastic, but ---- and her staff are excellent at getting things fixed when I put in a service request. The only downfall Highcrest has is it seems like it´s almost always full, and parking gets to be hectic. Overall, I love living there and wouldn´t move until I purchased a home!

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                          Current Resident 180307

                          Resident 2001 - 2002

                          1.7

                          6/18/2002

                          Trash

                          If I could go back in time-I´d change my mind in picking this place to live. Once the new management company (AIMCO) took over (----, in general), the leasing agents were a pain to deal with. They never met our needs and always had an attitude when we asked them to fix something...along with untimely service. The last two weeks of our lease, we were in the process of moving out and were not in the apt. much at all....yet, I come there to find our tools missing, along with other various items. When I called to complain to ---- about letting people into our apartment, she got defensive on me and yelled at me on the phone and basically called my fiance stupid for even thinking that someone would steal his tools. Funny, the maintenance man had keys to all apartments and also funny that one time we found one of our belongings outside his backdoor! Hmmmmm....!!! The laundry room was gross-dirty as can be and broken have the time--and that was supposed to serve 8 units at once?? The trash was always all over the parking lot, the landscaping was crap and the whole complex was just cheap and trashy looking. Think twice before renting from them..if you want to be ignored after paying an extremely high rent to get nothing in return, that´s your choice.

                            Floor Plans & Pricing

                            1 Bedroom

                            1x1.5

                            2 Available Units

                            1 Bed, 1 Bath | 900 sq. ft.

                            $1,585 - $1,795

                            See Floor Plan Details

                            2 Bedrooms

                            2x2.5

                            5 Available Units

                            2 Beds, 2.5 Baths | 1,200 sq. ft.

                            $1,891 - $2,345

                            See Floor Plan Details

                            3 Bedrooms

                            3x2.5

                            3 Beds, 3 Baths | 1,300 sq. ft.

                            $1,573 - $1,643

                            See Floor Plan Details

                            Disclaimer: Special, prices and availabilities subject to change.

                            epIQ Ratings

                            What is epIQ?

                            The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                            epIQ Report Card

                            In partnership with SatisFacts™

                            Community epIQ Grade

                            B
                            B

                            Renter Ratings

                            C+

                            Review Ratings (from 12 reviews)

                            Noise

                            2.7

                            Grounds

                            2.7

                            Safety

                            2.3

                            Office Staff

                            3.1

                            Maintenance

                            2.9

                            Neighborhood

                            3.5

                            Survey Scores N/A

                            Review Count

                            A

                            Number of reviews in the past 365 days

                            12

                            Manager’s Review Engagement

                            A+

                            Percentage of reviews responded to

                            100.00%

                            Manager’s Review Reply Time

                            B+

                            Average time to respond to reviews

                            7.5 days

                            Features & Amenities

                            Laundry
                            • Laundry Facilities
                            • Laundry On-Site
                            Parking
                            • Parking
                            Pets
                            • Dogs Allowed
                              Restrictions: Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.. Pet Limit: 2. Comments: We love our furry friends! Dogs are permitted. The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
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                              More Info
                            • Cats Allowed
                              Pet Limit: 2. Comments: Cats are welcome! The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
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                            Other
                            • 24-Hour On-site Emergency Maintenance
                            • Additional Storage
                            • Air Conditioning
                            • Balcony/Deck
                            • Business Center
                            • Cat Friendly
                            • Central Heat and Air
                            • Clubhouse
                            • DishWasher
                            • Eat-in Kitchen
                            • Fitness Center
                            • Flexible Rent Payment Options Through Flex
                            • Granite Countertops
                            • Large Dog Friendly
                            • On-Site Management
                            • On-site Bus Stop
                            • Pool
                            • Pre-qualified Renter's Insurance Available
                            • Private Entrances
                            • Private Patio
                            • Rentable Climate Controlled Storage
                            • Security Deposit Alternative Available
                            • Short Term Lease Available
                            • Spacious Floor Plans
                            • Two Story Townhomes
                            • Upgraded Bathrooms in Select Homes
                            • Upgraded Kitchens with New Appliances in Select Homes
                            • Valet Trash Service
                            • Window Coverings
                            • Wood Floors in Select Homes
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                            Leasing

                            Our wonderful apartment community offers a unique living experience by providing residents with spacious apartments, convenient and modern amenities, and a location central to all the city has to offer. Depending on your needs, our community offers one-, two-, and three-bedroom floor plan options each outfitted with apartment amenities to make your life easier and more comfortable. Enjoy our sparkling community pool, fitness center, business center and more!
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                            Office Hours

                            • Sunday: Closed
                            • Monday - Tuesday: 09:00 AM - 06:00 PM
                            • Wednesday: 12:00 PM - 06:00 PM
                            • Thursday - Friday: 09:00 AM - 06:00 PM
                            • Saturday: 10:00 AM - 05:00 PM
                            This community is managed by

                            Monument Real Estate Services

                            A-
                            A-
                            Communities
                            18

                            Questions & Answers (2)

                            Anonymous
                            Asked on: 06/28/2018
                            Q: Do they accept section 8
                            Anonymous
                            Asked on: 03/19/2018
                            Q: What is the estimated utility bill for one person?
                            Terri_Lynn
                            Answered on: 04/26/2018
                            A: The resident is responsible for paying: Gas, Electric, water, sewage/waste & garbage removal. So you’re looking at an average of $140-$200

                            Frequently Asked

                            How is The Townhomes at Highcrest Rated?
                            Based on 111 number of votes by renters, The Townhomes at Highcrest is currently rated 2.8 out of 5 stars.
                            How satisfied are residents with the upkeep and overall appearance of the grounds at The Townhomes at Highcrest?
                            Grounds: The Townhomes at Highcrest is rated 2.7 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
                            How effective was the maintenance team when resolving your problem?
                            Maintenance: The Townhomes at Highcrest is rated 2.9 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
                            What are noise levels like at The Townhomes at Highcrest?
                            Noise: The Townhomes at Highcrest is rated 2.7 out of 5 stars for noise by renters, which is considered poor. This means that some residents have expressed frustration with noise levels in or around the community that may negatively impact their living experience.
                            How safe is The Townhomes at Highcrest?
                            Safety: The Townhomes at Highcrest is rated 2.3 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
                            How satisfied are residents with the neighborhood?
                            The Townhomes at Highcrest is rated 3.5 out of 5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                            How satisfied are residents with the staff at The Townhomes at Highcrest?
                            The Townhomes at Highcrest is rated 3.1 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                            How often does management engage with reviews?
                            Managers have responded to 100% of their community reviews in the past year.
                            How quickly does management engage with reviews?
                            Managers have replied within 7.5 days to their community reviews in the past year.
                            Who manages The Townhomes at Highcrest?
                            Monument Real Estate Services
                            What is the pet policy at The Townhomes at Highcrest?
                            Dogs Allowed
                            Restrictions: Dog Breed Restriction List: Pit Bulls, Staffordshire Terriers, Rottweilers, Presa Canarios, Chows, Doberman Pinschers, and Akitas.
                            Pet Limit: 2
                            Comments: We love our furry friends! Dogs are permitted. The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                            Cats Allowed
                            Pet Limit: 2
                            Comments: Cats are welcome! The community uses petscreening.com for all animal screening prior to move in and renewal. A non-refundable pet fee of $300 is required per pet. Pet rent is $25 monthly per pet.
                            What types of floor plans are available?
                            1 Bed, 1 Bath
                            2 Beds, 2.5 Baths
                            3 Beds, 3 Baths

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                            Baths

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                            Under New Management

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                            The Townhomes at Highcrest is a 900 - 1,300 sq. ft. apartment in Woodridge in zip code 60517. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,573 - $2,345. Nearby cities include Bolingbrook, Darien, Lisle, Downers Grove, Westmont, Willowbrook, Clarendon Hills, Lemont, Naperville, Burr Ridge, Hinsdale, Lombard, and Oakbrook Terrace.