4.7
Score 1 Month FREE Rent when you sign a lease between 3/16 4/6
4.7 rating
112 total reviews
(
110 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1329736
Verified Resident • 2024 - 2025
4.8
4/15/2025
It is great and relaxing. Every since living here, I haven't had really any issues. I love the feel of having a house but still having a community like an apartment. I would recommend the row to anyone.
4/15/2025
Updated Review
Current Resident 1139938
Verified Resident • 2023 - 2025
4.7
4/10/2025
The apartments are older so don't expect a new apartment without the charm of an older place. The maintenance staff is quick to respond to any issues when reported. I have no complaints about the community and am happy with the value for the rent I pay.
4/10/2025
Current Resident 1326036
Verified Resident • 2023 - 2025
5.0
3/31/2025
I've lived here since they purchased these apartments and they do a great job of remodeling and trying to get the right people living in here and keeping the place clean as possible I have no problems with the complex or the staff here
3/31/2025
Updated Review
Current Resident 1163417
Verified Resident • 2021 - 2025
5.0
3/22/2025
It's home for me! I feel safe outside at night alone. The neighborhood is filled with people that are respectful of their neighbors. I love my home! I never have to worry about mowing as the yardwork is done for us all!
3/24/2025
Current Resident 1319605
Verified Resident • 2024 - 2025
5.0
2/26/2025
My experience has been nothing but great. I have a great neighbor and everyone is so friendly and helps one another out. I couldn't have expected anywhere better to live. I feel it's been safe for my children.
2/26/2025
Current Resident 1318741
Verified Resident • 2020 - 2025
5.0
2/22/2025
I've enjoyed my time here at the Row apartments. The office people have been extremely helpful and kind to me.I've never had a problem dealing with them and I absolutely love The maintenance men I have dealt with Throughout the years that I have been here and I do hope to be here for at least a few more years.
2/24/2025
Updated Review
Current Resident 1318349
Verified Resident • 2024 - 2025
4.7
2/20/2025
I've had a positive experience with The Row apartments! I moved in during the spring of 2024. I haven't had a single issue. They're always quick to respond to any maintenance issues and don't use excuses. The office and maintenance team are honest and kind. I'd recommend The Row to anyone!
2/20/2025
Current Resident 1316518
Verified Resident • 2024 - 2025
5.0
2/11/2025
This place is the best and I'm staying it a great place to live i am glad moves her they are kind and so it April she is awesome I appreciate them and their Patience with helping me on anything I need help on
2/11/2025
Current Resident 1306045
Verified Resident • 2024
4.2
12/28/2024
We just moved into this community a couple of weeks ago. We had to move on a quick timeline and they were super helpful and worked with us to move by the date we needed. Overall very nice complex and so far we have enjoyed our time.
12/30/2024
Current Resident 1305050
Verified Resident • 2024
4.3
12/23/2024
We just moved in but already love the environment! The move in process was quick and easy. April was amazing in helping us find the best location for our animals to live apart from others without us asking.
12/23/2024
Updated Review
Current Resident 1250550
Verified Resident • 2023 - 2024
5.0
12/23/2024
Living in this community works great for my family. We have lived in the city for most of not all of our lives. And The Row puts us right in the middle of our extended family. Close to stores and downtown Franklin. A hop and a skip away to the highway which I use to commute to my job daily. It is kept clean and maintained. Maintenance is always professional and quick to fix things. I would recommend living here.
12/23/2024
Current Resident 1297250
Verified Resident • 2024
5.0
11/25/2024
The staff is very friendly and helpful. The area is very convenient and has lots of stores near by. The apartment was very clean and nothing was wrong in it. My neighbors are friendly. Pricing and size are great!
11/25/2024
Current Resident 1290454
Verified Resident • 2024
4.8
10/29/2024
We really love the community. The apartments have been updated and maintenance staff are quick to fix any issues. The office staff are very friendly and helpful. The neighborhood is very safe and we love to walk and play outside.
10/30/2024
Current Resident 1240578
Verified Resident • 2023 - 2024
4.8
10/4/2024
Living in my apartment complex is great! I love the sense of community and the convenience of having everything nearby. The neighbors are friendly, and it's a comfortable place to call home. All the staff are very friendly and helpful as well.
10/7/2024
Updated Review
Current Resident 1193340
Verified Resident • 2023 - 2024
4.5
9/16/2024
It's been great, since the new management has started, cares about tenants concerns and is always able to work with you. Great area for single families! Many things are local so you don't need to travel very far!
9/16/2024
Updated Review
Current Resident 1227091
Verified Resident • 2024
5.0
9/5/2024
I've had no issues. Very nice place to live. The whole moving process was really fast. The staff is very helpful and friendly. Grounds does a great job . Neighbors for the most part are pretty friendly.
9/5/2024
Current Resident 1274165
Verified Resident • 2018 - 2024
4.7
8/22/2024
It's been pretty good for the most part. Minor problems here and there but other than that it's a great place to be. Close to my kids school and parks. Things are kept clean and the staff has been friendly
8/22/2024
Updated Review
Current Resident 1158682
Verified Resident • 2023 - 2024
5.0
5/9/2024
Service here was always prompt, professional, and they are very courteous. About a year has passed and the service provided, as well as their prompt responsiveness and professionalism, has been great.
5/9/2024
Updated Review
Current Resident 1211839
Verified Resident • 2023 - 2024
5.0
5/7/2024
My apartment was clean and newly renovated when I moved it. It smelled clean. I have now been in my apartment for a year and it feels like home now. I love the maintenance guy Joey and the front office lady! They have a company now and weed eat every Monday which is a relief to me. There is not a lot of crime at all in the area. Lots of kids for my kids to play with. It's close to my work and all the stores I use daily.
5/7/2024
Current Resident 1246513
Verified Resident • 2024
4.2
4/23/2024
Staff was extremely welcoming and helpful! The move in process overall was extremely easy and quick! We did have a small issue when moving in, but the leasing staff had that corrected within the day. Setting up utilities and signing the lease was also very easy.
4/23/2024
Current Resident 1242852
Verified Resident • 2023 - 2024
5.0
4/9/2024
My experience here has been great. Except for the fact that an apartment across from me, and a. couple buildings down continues to park on my side up on the curb tearing the grass it's apartment 1538.
4/10/2024
Current Resident 1241742
Verified Resident • 2024
5.0
4/6/2024
All of the employees have been very nice and helpful. Every problem has been addressed quickly and efficiently. I appreciate the staff for everything they have done to make this all a smooth process for my kids and me
4/8/2024
Current Resident 1235915
Verified Resident • 2024
4.8
3/17/2024
I like the location and people in the community. The Application process online and the Aprils responsiveness was great in the process making it easy and willingness to answer questions or find the answers to my questions or address my concerns.
3/25/2024
Current Resident 1235579
Verified Resident • 2023 - 2024
5.0
3/16/2024
Amazing office staff & maintenance. Very good place to live. The Main Street is just a couple streets over from where we live so we're super close to all the best foods &'stores that Franklin has to offer!
3/25/2024
Updated Review
Current Resident 1168382
Verified Resident • 2023 - 2024
5.0
3/12/2024
Clean community with decent neighbors. The office staff is always kind and the matienence team professional and both are all around great at their jobs. We got some new staff members this year and things have only gotten better.
3/12/2024
The Picket
12 Available Units
2 Beds, 1 Bath | 850 sq. ft.
$1,249
See Floor Plan Details
The Lattice
1 Available Unit
3 Beds, 1 Bath | 1,000 sq. ft.
$1,424
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 28 reviews)
Noise
4.2
Grounds
4.5
Safety
4.2
Office Staff
4.7
Maintenance
4.6
Neighborhood
4.6
Survey Scores (from 82 surveys)
Move-In Survey
4.8
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.1
Review Count
Number of reviews in the past 365 days
28
Manager’s Review Engagement
Percentage of reviews responded to
92.86%
Manager’s Review Reply Time
Average time to respond to reviews
10.71 days
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The Row is a 850 - 1,000 sq. ft. apartment in Franklin in zip code 46131. This community has a 2 - 3 Beds, 1 Bath, and is for rent for $1,249 - $1,424. Nearby cities include Whiteland, New Whiteland, Bargersville, Greenwood, Edinburgh, Beech Grove, Shelbyville, Camby, Mooresville, New Palestine, Fountaintown, Indianapolis, and Martinsville.