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500 Ocean Ave, Revere, MA 02151

3.9

(114 Reviews)

Reviews

3.9 rating

114 total reviews

(

109 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 1041024

Verified Resident 2022

1.7

7/1/2022

Please carefully consider moving here. Make sure you speak with current tenants about the problems they've been having. The fire alarm goes off all the time and we recently had to evacuate the building due to high levels of carbon monoxide in the building - no one left until we had an email telling us it was real!!

    Property Manager Response

    7/2/2022

    Dear Resident, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (781) 951-8000 so we can work towards a resolution. Thank you, 500 Ocean Management Team 781-951-8000
    Review Author Icon

    Current Resident 1032754

    Verified Resident 2021 - 2022

    2.0

    6/6/2022

    Don’t live here. It’s a beautiful building, in a beautiful location, with terrible management. There are far better places to live and spend your money (this is an expensive place). Don’t make the mistake and choose this apartment building.

      Property Manager Response

      6/8/2022

      Hi Anonymous, It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (781) 951-8000 at your earliest convenience so that we may work to resolve this with you. Sincerely, Lorraine Wu Community Manager 781-951-8000

      Updated Review

      Review Author Icon

      Current Resident 786711

      Verified Resident 2020 - 2022

      1.7

      6/2/2022

      Absolutely do not live here, at all costs. Management is uncommunicative, and the building is already dirty / falling apart after just a few years. There are many other options in the area - choose one of those.

        Property Manager Response

        6/8/2022

        Hi Anonymous, We are disappointed to learn of your experience here at 500 Ocean Ave, and would like to understand your feedback and concerns further. Please reach out to us at (781) 951-8000 when you can so we can address this situation quickly and directly. Thank you and have a great day. Sincerely, Lorraine Wu Community Manager 781-951-8000
        Review Author Icon

        Current Resident 1012315

        Verified Resident 2022

        4.2

        4/4/2022

        Wonderful sense of community and very relaxed atmosphere. The building amenities truly help create a lavish lifestyle and happiness for all residents. Thrilled to begin enjoying 500 oce Ave as my new home!

          Property Manager Response

          4/6/2022

          Dear Resident, Thank you so much for your positive comments about 500 Ocean Ave. We greatly appreciate your feedback and are so excited to welcome you to your new home! If you every have any further questions, please don't hesitate to give us a call. Sincerely, Lorraine Wu Community Manager 781-951-8000
          Review Author Icon

          Current Resident 1002720

          Verified Resident 2020 - 2021

          5.0

          3/1/2022

          Right before pandemic, we made the best decision of choosing to move to 500 Ocean Ave. The building, amenities, staff, and surroundings are wonderful. We were pleased to renew our lease and would happily do it again if we weren’t moving away from Revere.

            Property Manager Response

            4/6/2022

            Dear Resident, We strive for 100% satisfaction, and it is great to see you had such a positive experience at 500 Ocean Ave! We are sad to see you go, however if you ever return to the Revere area, please keep us in mind! Thank you, and have a fantastic day! Sincerely, Lorraine Wu Community Manage r 781-951-8000
            Review Author Icon

            Current Resident 998079

            Verified Resident 2021

            1.5

            2/12/2022

            It’s amateur hour here. This is a terrible place to live, I do not recommend it. The staff is very difficult with residents and often place blame on residents for things that are within their control (such as fire alarms going off constantly in the middle of the day and at night, sometimes 3 AM). They are very unprofessional here and do not respect your privacy. Run away from this place.

              Property Manager Response

              4/20/2022

              Hi there, We're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you as well as to get additional insight and details on your experience. Please reach out to us at (781) 951-8000 at your earliest convenience to discuss how we can turn your experience into a positive one. Sincerely, Lorraine Wu Community Manager 781-951-8000
              Review Author Icon

              Current Resident 984605

              Verified Resident 2020 - 2021

              2.3

              12/28/2021

              This building is a nightmare to live in. Counting down the days I can leave. I live an apartment that requires air ventilation. However, the main window has been inoperable for six months, with little care from the staff.

                Property Manager Response

                1/6/2022

                We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (781) 951-8000 to discuss this further. Rachel Pidoux | Regional Manager
                Review Author Icon

                Current Resident 981310

                Verified Resident 2021

                2.5

                12/14/2021

                Need to wait months for a seevice request and even after that they get closed without being worked upon or checking with me! Community water filter in gym and work space need to be replaced for months but no action.

                  Property Manager Response

                  1/6/2022

                  We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (781) 951-8000 at your earliest convenience and we will do our best to resolve this with you. Rachel Pidoux | Regional Manager
                  Review Author Icon

                  Current Resident 971366

                  Verified Resident 2021

                  4.7

                  11/15/2021

                  Location and proximity to beach and transit is awesome. Apartment lay out and finish is high quality. Amenities are as good as any. Maintenance staff very helpful. Bar and Restaurant connected to building are great.

                    Property Manager Response

                    1/11/2022

                    Thank you for your kind review; we are happy to pass along your comments to the team here at 500 Ocean Ave! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best, Rachel Pidoux | Regional Manager
                    Review Author Icon

                    Current Resident 964604

                    Verified Resident 2021

                    5.0

                    10/26/2021

                    500 Ocean Ave. is amazing, the facilities are great, the management is very responsive and the community is friendly. I don't regret being a part of this amazing community! I will always recommend living here to friends and colleagues.

                      Property Manager Response

                      10/28/2021

                      Hi Verified Resident 964604, thank you so much for your positive comments about 500 Ocean Ave! We love hearing when our residents are enjoying the community and the service provided! Let us know if you need anything in the future! Sincerely, Liane Sikes Community Manager 781-951-8000 |500oceanavemgr@greystar.com
                      Review Author Icon

                      Current Resident 963169

                      Verified Resident 2021

                      4.7

                      10/21/2021

                      The leasing process was extremely efficient (I applied in person)! I had an emergency situation that meant that I had to move in as quickly as possible. I was able to be approved in one sitting and I moved in that same day. Thank you so much Liane for helping me get out of an extremely dangerous situation, although you all didnt know it. You are an angel!

                        Property Manager Response

                        10/28/2021

                        Hello Verified Resident, Thank you from the bottom of my heart for your review. I am beyond happy to hear I was able to help you and get you settled into 500 Ocean Ave! If you need anything in the future please let me know. Sincerely, Liane Sikes Community Manager 781-951-8000 |500oceanavemgr@greystar.c om
                        Review Author Icon

                        Current Resident 959040

                        Verified Resident 2021

                        3.3

                        10/8/2021

                        Except quiet, nothing can make me relax or happy. First, I have already moved in almost one month, but I still do not have my mailbox keys. Second, the leasing office never replies to my email. Third, there are six grills in the public areas. However, only 2-3 grills can work. Forth, when someone scheduled the 3rd elevator, the leasing office never told other residents by any methods (text, email, or any notice). Other residents only find it unavailable when they try to use the 3rd elevator. 500 Ocean Ave is a good apartment. But the service is really unsatisfactory

                          Property Manager Response

                          10/20/2021

                          Hello Verified Resident, Thank you for your feedback. I am truly sorry to hear we are not meeting your expectation. We hope to turn this around in the future. Please reach out to me directly as you should have your mail key now. The grill parts were ordered so all should be operational this week. I know residents who use the third elevator daily can be inconvenienced when someone is moving in or out, we will get better at sending out emails to the community when this occurs. If I can further assist with any other matters please do not hesitate to reach out to me as well. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                          Review Author Icon

                          Current Resident 958856

                          Verified Resident 2021

                          4.8

                          10/8/2021

                          Well-appointed building w/modern smart-tech security/access system and green-build design touches throughout. Located across Revere Beach with views as wide as the sunrise on the Atlantics horizon. And the in-house amenities, restaurants and bars - Wow! Plus so many places to try new eats within 5-10 mins. If you dont know where to go or what to try next, just ask the concierge or the friendly management team - their Customer Service focus is so refreshing! I couldnt have found a better place to live after relocating from the Pacific NW.

                            Property Manager Response

                            10/20/2021

                            Hello Verified Resident, Thank you for your thoughtful and positive review! We are happy to hear when 500 Ocean wow's our residents with all it has to offer from amenities to the service of our staff. If you ever need anything in the future please don't hesitate to let me know! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                            Review Author Icon

                            Current Resident 956499

                            Verified Resident 2021

                            4.7

                            10/8/2021

                            Its been great so far! However since we moved in weve been experiencing problems with our toilet/bathtub clogging every few days because of the major issue in the pipe which is kind of inconvenient and we hope itll be fixed some time soon! But overall we love the place very much

                              Property Manager Response

                              10/20/2021

                              Hello Verified Resident, We are happy to hear you are enjoying living at 500 Ocean Ave! I am glad we were able to resolve your plumbing issue. Please do not ever hesitate to reach out to me directly if I can further assist too! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                              Review Author Icon

                              Current Resident 955075

                              Verified Resident 2021

                              3.0

                              10/8/2021

                              The residents have been welcoming and the community is accessible to transportation. The facilities have been relatively clean and functioning. While there have not been enough events thus far since my move-in, the ones I have been able to attend were enjoyable. I am looking forward to the positive future ahead with 500 Ocean Ave.

                                Property Manager Response

                                10/19/2021

                                Hello Verified Resident, Thank you for taking the time to provide us with your feedback. We always want to provide the best service and living experience for our residents. Please do not hesitate to reach out to me directly if we can improve in specific areas or if you would like to see specific resident events. Always happy to adjust to meet the needs of our residents! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                                Review Author Icon

                                Current Resident 937189

                                Verified Resident 2020 - 2021

                                3.8

                                8/10/2021

                                500 Ocean Avenue has excellent apartments and amenities. There are still some issues with the building and management, but you can't beat the location to the beach and the T. The restaurants in the building are wonderful as well.

                                  Property Manager Response

                                  9/1/2021

                                  Hi there, thank you so much for your positive comments about 500 Ocean Ave! Please feel free to reach out to me directly if I can address any issues with the building and how the community is being managed. All feedback good or bad is much appreciated as we strive to be the best. Sincerely, Liane Sikes Community Manager 781-951-8000 |500oceanavemgr@greystar.com
                                  Review Author Icon

                                  Current Resident 934656

                                  Verified Resident 2021

                                  4.8

                                  8/3/2021

                                  Beautiful location and super cost effective! The hotel life in an apartment! Great restaurants in the building, private pool and gym! Great fun and help for residents. Packages are always safe and secure plus I get notifications when they are there. Floor plans are great and have washer/dryer in unit! You cant find a better deal that is so close to the T line.

                                    Property Manager Response

                                    8/10/2021

                                    Hi, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to write about your experience as a 500 Ocean resident! If there is anything more we can be doing please let us know. Sincerely, Liane Sikes Community Manager 781-951-8000 |500oceanavemgr@greystar.com
                                    Review Author Icon

                                    Current Resident 917703

                                    Verified Resident 2021

                                    5.0

                                    6/16/2021

                                    Great experience great staff very approachable and helpful impressed with the customer service great amenities very happy to be living here move in was very easy everyone was very helpful the process of applying and signing my lease was also very easy

                                      Property Manager Response

                                      7/8/2021

                                      Verified Resident 917703, we're happy you found our staff to be so supportive during your experience here at 500 Ocean Ave. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                                      Review Author Icon

                                      Current Resident 912788

                                      Verified Resident 2020 - 2021

                                      3.8

                                      6/7/2021

                                      Id give it a 4 out of 5 Dont like the residents very much. Not too friendly and/or too busy with work to spend some quality time with me. Not enough planned events. Havent really been able to bond with any of my neighbors. Size of gym does not fit the size of the apartment complex. Hard to find a time when weights are available.

                                        Property Manager Response

                                        6/14/2021

                                        Hello Verified Resident, I am sorry you are not finding friends at the community. Hopefully with time and more events that are coming you will meet some. We are always happy to introduce others at events too! Please let us know if you would like any specific ones. We always want to do events that residents like and want to participate in! The fitness center does have a weight station that everyone loves but feel free to ask anyone to share and use them in the Wellbeats studio or even on the Yoga deck! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
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                                        Current Resident 906045

                                        Verified Resident 2021

                                        4.5

                                        5/19/2021

                                        I very much enjoy the community. Covid restrictions need to be lifted soon so we can socialize with our friends and community in common spaces. Also, the Latch system needs to be upgraded to allow us to buzz in guests.

                                          Property Manager Response

                                          6/9/2021

                                          Verified Resident 906045, your wonderful feedback and rating mean a lot to us. I hope you are enjoying the amenities now that most of the COVID restrictions have been removed. You can give guests temporary codes to get in with your app. Please feel free to reach out to the leasing office so we can help you! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
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                                          Current Resident 891647

                                          Verified Resident 2020 - 2021

                                          3.2

                                          4/10/2021

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                                            Property Manager Response

                                            4/13/2021

                                            Hello Verified Resident, Please feel free to reach out to me directly if you would like to discuss any maintenance, neighborhood or office staff matter. I would love the opportunity to assist. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
                                            Review Author Icon

                                            Current Resident 890880

                                            Verified Resident 2021

                                            5.0

                                            4/8/2021

                                            500 Ocean avenue is a wonderful place to live. First and foremost, if you like incredible views, this place has lovely views of both the ocean AND the Boston skyline. The location is excellent, with Wonderland station effectively attached to the building, and Revere Beach directly in front of the building, directly accessible by a bridge from the building. The building and amenities are new, clean, aesthetically pleasing, and of excellent quality. Finally, the staff is super friendly, helpful, and accommodating. All this for quite competitive pricing in this kind of community. I highly, highly recommend 500 Ocean Ave. for a unique residential experience!

                                              Property Manager Response

                                              4/13/2021

                                              Hello Verified Resident, Thank you for taking the time to write such a thoughtful review. We are very happy to hear you are enjoying all the amenities and the lifestyle 500 Ocean has to offer! If anything is needed in the future please always feel free to reach out to me directly. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
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                                              Current Resident 890807

                                              Verified Resident 2020 - 2021

                                              2.3

                                              4/8/2021

                                              Honestly, the apartment itself is nice and amenities is nice and staff seems friendly but the efficient of work sucks. Period. Theres no other words can describe them better. The maintenance cant fix any issue. I have experience leaking from the roof, toilet not working, shower issue, washer issue. And guess what, if you stay here and you experience the same thing. Good luck. You are looking for at least one week or two- three weeks for them to solve the issue. If the task is seems little harder, then guess what, they even gonna charge you.

                                                Property Manager Response

                                                4/13/2021

                                                Hello Verified Resident, I am glad we were able to connect this week and discuss these issues and resolve them. Please let me know if I can be of further assistance. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
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                                                Current Resident 875702

                                                Verified Resident 2020

                                                4.7

                                                2/24/2021

                                                Yeah, I am a-ok living here for a long time (and would buy it if I could). There are honestly too many things to list here that I absolutely love about the apartment. First of all, it's two full floors. Which is insane, given it's also beach front. Then, it's a loft-style so the beams are exposed, matte black finishes, mixed materials (wood, stone, carpet), black granite counter tops and extremely modern - the space inspired me and is excellent for working from home. The patio is huge and I plan on building a small outdoor garden plot this spring and investing in some patio furniture so that I can sun myself outside whenever. All of the appliances "sing" to you when you are done. I also love having giant doors including a glass storm door on the first floor - so much light and a great view and it's cool having two main doors. So for the rest of the building, gym is right down the hall and huge with modern equipment (floating weight racks, rowing machines, Peleton bikes, punching bag). I use my apple watch to open doors and no longer need keys. There's onsite beauty support, a PT for the building, the entire staff are great and above and beyond (leasing, concierge, and maintenance). They make sure our packages are ok, accept deliveries for us and we can borrow carts any time to move heavy bulky items. They also print things for us on request.

                                                  Property Manager Response

                                                  3/2/2021

                                                  Hello Verified Resident, Thank you so much for the thoughtful review! We absolutely love to hear how much you love the community, your home, the amenities and our staff! We sincerely appreciate your residency and hope we continue to give you the best living experience possible. If you ever need anything please do not hesitate to let me know. Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com
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                                                  Current Resident 875420

                                                  Verified Resident 2020

                                                  4.3

                                                  2/23/2021

                                                  everything has been very good, especially considering we moved in just before covid 19 struck. the staff worked dilligently to get the amenities up and running in a healthy fashion, and everything has been smooth ever since

                                                    Property Manager Response

                                                    3/2/2021

                                                    Hello Verified Resident, we are very happy to have provided you with such a positive experience! Sincerely, Liane Sikes Community Manager 781-951-8000 | 500oceanavemgr@greystar.com-

                                                    epIQ Ratings

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                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 10 reviews)

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.8

                                                    Safety

                                                    4.8

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    4.6

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    10

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    80.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    8.2 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    • Parking
                                                    Other
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Hardwood Floors
                                                    • Large Dog Friendly
                                                    • On-site Personnel
                                                    • Pool/Hot Tub
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                                                    This community is managed by

                                                    Greystar

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is 500 Ocean Ave Rated?
                                                    Based on 114 number of votes by renters, 500 Ocean Ave is currently rated 3.9 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at 500 Ocean Ave?
                                                    500 Ocean Ave is rated 4.8 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    500 Ocean Ave is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at 500 Ocean Ave?
                                                    500 Ocean Ave is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is 500 Ocean Ave?
                                                    500 Ocean Ave is rated 4.8 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    500 Ocean Ave is rated 4.6 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at 500 Ocean Ave?
                                                    500 Ocean Ave is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 80% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 8.2 days to their community reviews in the past year.
                                                    Who manages 500 Ocean Ave?
                                                    Greystar
                                                    What is the pet policy at 500 Ocean Ave?
                                                    No pet policy available

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                                                    500 Ocean Ave

                                                    April 2026

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                                                    Baths

                                                    0

                                                    Under New Management

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                                                    500 Ocean Ave is an apartment in Revere in zip code 02151. This community has a 0 Bed, 0 Bath Nearby cities include Chelsea, Winthrop, Everett, Nahant, Malden, East Boston, Saugus, Hyattsville, Lynn, Charlestown, Melrose, Medford, and Somerville.