4.3 rating
97 total reviews
(
84 Verified
)
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Current Resident 732079
Resident • 2018 - 2021
2.2
7/15/2021
This property has gone completely downhill & no one does anything to keep it up. Poop, urine, pet fur, trash and glass are everywhere. The amenities haven’t been kept up. Never a working coffee machine, trash is never removed from common areas. Hallways haven’t been vacuumed in 2 years. New management has not been any better. We still don’t have a resident portal. Locks are broken and people wander onto the property. Every time I pass the leasing office, they’re just chatting & having a good time. Can’t wait until my lease is up!
7/19/2021
Updated Review
Current Resident 656173
Verified Resident • 2018 - 2020
2.5
2/12/2021
I would like to speak to the upper Bell properties managers. I would like to speak to the upper Bell properties managers. I would like to speak to the upper Bell properties managers. I would like to speak to the upper Bell properties managers. I would like to speak to the upper Bell properties managers. I would like to speak to the upper Bell properties managers.
2/12/2021
Current Resident 871552
Verified Resident • 2017 - 2020
2.8
2/9/2021
This community once was wonderful but now is neglected. The noise from surrounding restaurants, cars, and parking lots is constant and impossible to sleep through. Non residents linger around the property. Dog feces, urine and trash cover most of the outdoor amenities. Indoor amenities are not maintained or fixed unless you call the office. Trash is regularly not collected for no apparent reason. The security locks requiring fobs often dont work. Pet owners here are disrespectful and noisy with no sort of consequences.
2/9/2021
Current Resident 864953
Verified Resident • 2020
4.3
1/19/2021
Excellent location, Excellent staff. The buildings are safe, clean and in a state of well repair. Parking could be better for visitors but they do allow for one visitor pass. I'm in a "Studio" but it is large and with a sectioned off bedroom from the rest of the flat. Overall I'm quite happy with these apartments
1/19/2021
Current Resident 838215
Verified Resident • 2020
5.0
11/1/2020
Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience. Good experience.
11/2/2020
Current Resident 843992
Resident • 2020
2.3
7/27/2020
The community is beautiful and the location is ideal, but the management team is sincerely the worst I have ever dealt with. They do not care about tenants issues at all and are incredibly unresponsive. The maintenance team has no sense of urgency, and combined with the leasing office staff are extremely unethical. It takes weeks at best to get anything resolved and they provide no solutions in the meantime. It's absurd to be paying rent to be treated in this manner and offered assistance with apartment concerns. This management team/leasing staff needs to be completely gutted and a new team brought in that actually cares about the tenants and the building.
7/28/2020
Current Resident 649436
Resident • 2020
1.8
6/26/2020
I've only lived in Park & Kingston since February but I'm already leaving in July. The apartments are nice, tenants are friendly, but management is unethical at best. The landlord, Bell Properties, has an F rating with the BBB. Give that BBB report a read before you apply here. Here's my experience in only a few months: 1. The parking garage was vandalized at the very beginning of Covid. Three cars, including mine, were vandalized. My window was shattered. Because the office didn't disclose the break-in nor do a thorough investigation of the damage, my car was left vulnerable for days before I discovered it. They continue to leave the garage gate open during the day despite complaints. This is completely irresponsible and demonstrates their lack of care. 2. The package room was vandalized shortly before the garage break-in. Again, little care was taken and no disclosure made. A package of mine was stolen and since I didn't know I wrongfully argued with the vendor of the package. 3. They contract a 3rd party for "valet" trash removal. You're forced to pay extra for this. This 3rd party is awful. When you have an issue, The staff at P&K shows as much care and concern as referenced in points 1 and 2. I have a few more items of concern but I'm tired of wasting energy on this apartment. DO NOT RENT HERE!!
7/7/2020
Current Resident 775910
Verified Resident • 2019 - 2020
3.3
6/5/2020
Minimal upkeep in common areas. Dog pee on carpets and in elevator. The same handprint on the wall in the elevator since I moved in over a year ago. Lobby smells of garbage often. No security. No accountability for residents. No use of amenities, but charged for full price rent.
6/5/2020
Current Resident 768874
Verified Resident • 2019 - 2020
4.8
5/14/2020
I have really enjoyed living here. The staff is great and keep the property in good shape. My apartment is nice and have not had many issues. Park and Kingston is in the heart of downtown. I just wish I was higher up in the building as I do not get much sunlight in my specific apartment.
Current Resident 759985
Verified Resident • 2019 - 2020
4.3
4/17/2020
John makes living here great! Of course the rent is a little pricey, but i am overall satisfied living at this community. The grounds (stairwell, parking garage, etc) could be cleaned a little bit more throughly, but i realize we have large grounds to maintain for such a limited staff. The trash company could be improved, but i realize they are separate from P&K.
4/20/2020
Current Resident 86290
Resident • 2020
3.7
3/16/2020
During the entire leasing process the front office was amazing in accommodating needs. I had yet to meet the Community Manager until recently and she definitely brings down the staff rating all on her own. I have never encountered a more rude and disrespectful Community/Property Manager in my 10+ years of renting properties - she certainly does not care about the safety and well-being of the residents of the community. It's no wonder they don't introduce residents to her upfront.
4/9/2020
Current Resident 719329
Verified Resident • 2019
4.5
11/19/2019
I have really liked living here except I find myself feeling unsafe when we have our parking garage left wide open all day to let anyone and everyone in without checking into the front desk. For someone living alone this is not safe!
11/20/2019
Current Resident 718312
Verified Resident • 2019
5.0
11/16/2019
My experience at Park and Kingston has been fantastic! I could not be happier with the friendly service and their proactive nature. I would defenitely reccomend Park and Kingston becsuse of their professionalism. Thank you!
11/18/2019
Current Resident 712302
Verified Resident • 2019
4.8
11/1/2019
Best place to be! Everything is very close to where I live, I even walk to work( uptown). Everybody is very friendly around here. Very safe also! They have a pool that looks awesome, a barbecue place that I cant wait to try in spring/ summer. I like to work out in the morning before going to work, and it is very helpful to have a gym just 2 min from my apt. Highly recommend it!!!
11/18/2019
Current Resident 693223
Verified Resident • 2019
5.0
9/11/2019
The apartment is great and location is awesome! The front office is convenient and the gym is great. I havent had any issues and would recommend for anyone to come tour and see the apartments. The facilities are great as well!
10/10/2019
Current Resident 633463
Verified Resident • 2018 - 2020
4.8
1/14/2020
Lovely community to stay in , staff is always friendly and helpful. It's a studio and one bedroom community so not a lot of kids stay here I love that. Even though I do love kids it's not as loud except for the dogs.
10/10/2019
Current Resident 609648
Verified Resident • 2018 - 2019
3.3
2/28/2019
My experience with P&K started off rocky. Upon walking into my apartment for the first time, I discovered that it was actually an ADA accessible apartment. When I went back to the leasing office to move to a different apartment or dissolve my lease, I was not treated with professionalism nor respect. P&K has a great location in South End and the amenities are average. I have never not felt safe in the area. The maintenance team is very responsive and thorough, but management can be improved upon.
3/7/2019
Current Resident 606583
Verified Resident • 2018 - 2019
3.8
2/21/2019
Great location beside the light rail with nice apartments. Pool is a plus and larger than most in the area. The apartment is a quiet environment, noise is never and issue. Bonus is the apartment has less units than many nearby.
2/22/2019
Current Resident 589386
Verified Resident • 2018
4.8
1/3/2019
So far the living experience has been fantastic! It is safe, quiet, and I love that I never have a hard time finding a convenient parking spot. I would recommend this apartment complex to anyone. The staff is friendly and helpful, procedures surrounding mail is super organized - I have nothing but good things to say about my experience thus far!
1/3/2019
Current Resident 580443
Verified Resident • 2018
3.7
12/7/2018
The parking garage is very loud on the 'negative view' there are constantly people screaming/singing in the parking garage through all hours of the night. Also, they had a power washer in the parking garage until 2am two nights in a row. It was very very loud. The area in front of Kingston is covered in dog poop, the passenger can't even get out of their car and step on the grass.
12/14/2018
Current Resident 569385
Verified Resident • 2018
5.0
11/10/2018
I'm glad I found this place. I am happy to stay here so far. It is very clean and quiet place even though on the weekend. Parking is always available. Trash service has been excellent. Overall is recommended place to stay, easy to access many places in neighborhood.
12/7/2018
Current Resident 558067
Verified Resident • 2014 - 2018
3.0
10/17/2018
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10/22/2018
Current Resident 548260
Verified Resident • 2018
5.0
9/27/2018
secure, clean, quiet. plenty of amenities. I have only been there 4 days and have no complaints, everything is as expected. looking forward to living there for the term of the lease and beyond if possible.
9/27/2018
Current Resident 492749
Verified Resident • 2018
5.0
5/30/2018
Park and Kingston team made me feel at home right away - both leasing office and maintenance. My apartment was absolutely spotless when I moved in. The gym is sufficient enough to not have to join another one. Courtyard, grills, pool area are all great. Pricing seems good for the location. Glad I moved here.
6/7/2018
Carly_P808
Resident • 2018
4.5
5/4/2018
Truly exhibits their Bell Partners', "Good Neighbor Pledge." The location is prime. The staff are friendly and even helped me put a spare tire on (Rick). Thank you again! If you're looking to live in South End for a reasonable price with amenities (gym, pool, free coffee, etc.) then this is the place.
5/25/2018
Tremont Studio
Studio, 1 Bath | 515 sq. ft.
See Floor Plan Details
Gallery Studio
Studio, 1 Bath | 575 sq. ft.
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Summit Studio
Studio, 1 Bath | 539 sq. ft.
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Atherton Studio
Studio, 1 Bath | 537 sq. ft.
$1,305 - $1,945
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Dilworth Studio
Studio, 1 Bath | 514 sq. ft.
$1,390 - $1,840
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Hawkins 1 Bedroom 1 Bath
1 Bed, 1 Bath | 759 sq. ft.
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Mint 1 Bedroom 1 Bath
1 Bed, 1 Bath | 689 sq. ft.
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Catherine 1 Bedroom 1 Bath
1 Bed, 1 Bath | 726 sq. ft.
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Uptown 1 Bedroom 1.5 Bath
1 Bed, 1.5 Baths | 1,091 sq. ft.
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Euclid 1 Bedroom 1 Bath - Den
1 Bed, 1 Bath | 882 sq. ft.
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Camden 1 Bedroom 1 Bath
1 Bed, 1 Bath | 664 sq. ft.
$1,590 - $1,925
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Worthington 1 Bedroom 1.5 Bath
1 Bed, 1.5 Baths | 1,121 sq. ft.
$2,345 - $2,930
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 10 reviews)
Noise
4.3
Grounds
4.5
Safety
4.6
Office Staff
4.6
Maintenance
4.6
Neighborhood
4.6
Survey Scores (from 70 surveys)
Post-Tour Survey
4.3
Move-In Survey
4.5
Maintenance & Support Survey
4.9
Lease Renewal Survey
4.2
Review Count
Number of reviews in the past 365 days
10
Manager’s Review Engagement
Percentage of reviews responded to
90.00%
Manager’s Review Reply Time
Average time to respond to reviews
1 days
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Park and Kingston Apartments is a 514 - 1,121 sq. ft. apartment in Charlotte in zip code 28203. This community has a 1 Bed, 1 - 1.5 Baths, and is for rent for $1,305 - $2,930. Nearby cities include Matthews, Pineville, Belmont, Mount Holly, Harrisburg, Huntersville, Cramerton, Indian Trail, Lake Wylie, Fort Mill, IndianLand, Indian Land, and Tega Cay.