Madison at Black Mountain
B
B
Award Winner
640 East Horizon, Henderson, NV 89015

4.4

(159 Reviews & Surveys)
$1,528 - $2,910/mo

Reviews

4.4 rating

103 total reviews

(

81 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1413435

Verified Resident 2026

3.3

3/31/2026

Millions of people use ApartmentRatings when searching for a new apartment. Your detailed feedback helps others make informed rental decisions. Please share your experience at this community in a few sentences so future renters can benefit from your review:

    Review Author Icon

    Current Resident 1408531

    Verified Resident 2024 - 2026

    5.0

    3/5/2026

    We have been very happy living here. We are waiting to move into a larger 3- bedroom apartment. We have recommended these apartments to our friends and neighbors. One thing that is really convenient and important is the fact that i work just 5 minutes from the apartment.

      Updated Review

      Review Author Icon

      Current Resident 1211865

      Verified Resident 2023 - 2025

      5.0

      12/16/2025

      Best place I ever lived. I feel safe here and well taken care of. Close to work and shopping. Exceptional staff. When I have a problem the staff responds quickly. I looked fo a place to live for over a year. This was the best decision I ever made.

        Review Author Icon

        Current Resident 1385347

        Verified Resident 2025

        5.0

        11/13/2025

        They are helpful and get you moved in fast. David the lease agent is solid and he'll work with you. The unit is as shown and good for the price. If you like the location I can recommend the place. Get the gas appointment set up in time before you move in coz it can take a few days.

          Review Author Icon

          Current Resident 1383838

          Verified Resident 2025

          4.7

          11/7/2025

          I like these apartments because the people who work in the office are very nice and kind, and they make sure to send someone from maintenance to fix the problem as soon as possible. Everyone here is nice and well-organized.

            Updated Review

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            Current Resident 1359417

            Verified Resident 2025

            5.0

            10/23/2025

            I put the maintenance order in and they were here.The next day, they even followed my timelines.Since I worked later and from home. The gentleman who comes to fix the apartments is very sweet. And so is the office staff. I find this a great place to live.

              Review Author Icon

              Current Resident 1372390

              Verified Resident 2024 - 2025

              4.8

              9/25/2025

              The office and maintenance staff are awesome. We love Maribel and Cintley. The community for the most part is quiet. And a big plus is it's pet friendly ?? We are super close to Albertsons and have restaurants a walking distance from our complex

                Review Author Icon

                Current Resident 1360393

                Verified Resident 2025

                4.7

                8/19/2025

                So far everyone has been extremely nice and caring. The staff members made moving in an easy process. Everything was explained well for it being my first time moving. The apartment is very nice and comfortable, but there are definitely a lot of small cosmetic issues. Overall, I'm very much enjoying my new home though!

                  Updated Review

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                  Current Resident 643357

                  Verified Resident 2007 - 2025

                  4.5

                  5/6/2025

                  I have lived here so many years and have seen many different management. Currently this staff has been the best as far as kindness, professionalism, promptness with any situation or issue and overall caring.

                    Property Manager Response

                    5/12/2025

                    Thank you so much for your kind words! We're truly grateful to have long-term residents like you and are thrilled to hear that you ve had a positive experience with our current team. Your support means a lot to us, and we ll continue working hard to keep that standard of care. Sincerely, Your MBM Team

                    Updated Review

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                    Current Resident 1294415

                    Verified Resident 2024 - 2025

                    4.7

                    4/24/2025

                    It has been great living at Madison at black mountain this far . The community is safe and friendly . Office staff is amazing and holds super fun activities for the holidays geared towards children which is a blessing within itself .

                      Property Manager Response

                      5/12/2025

                      Thank you for the kind words! We're so glad to hear you're enjoying your time at Madison at Black Mountain. It means a lot to know you feel safe and welcome here! Sincerely, Your MBM Team
                      Review Author Icon

                      Current Resident 1294589

                      Verified Resident 2024

                      4.8

                      11/15/2024

                      The leasing agent and property manager made everything breeze. I was nervous moving out of state but they made the experience and decision incredible. Maintenance team shows up within 24 hours! Recommend!!

                        Property Manager Response

                        11/19/2024

                        Thank you so much for sharing your experience! We're so glad to hear our team was able to help make this a seamless transition for you! We truly appreciate your recommendation and are thrilled to have you in our community. If you ever need anything, please don't hesitate to reach out! Sincerely, Your MBM Team
                        Review Author Icon

                        Current Resident 1244314

                        Verified Resident 2022 - 2024

                        4.3

                        4/14/2024

                        Very good maintenance and pleasant office staff. Like all apartments in the Las Vegas area somewhat overpriced but a good location. There is an Albertson's across the street. It's also very quiet here.

                          Property Manager Response

                          4/16/2024

                          WOW! Thank you so much for the kind words! We're thrilled to know your experience has been positive. Your support is greatly appreciated, and we look forward to seeing you around the community! Sincerely, Your MBM team
                          Review Author Icon

                          Current Resident 1195420

                          Verified Resident 2023

                          4.2

                          11/2/2023

                          I wish all requirements were given up front and there was a move in special and the front door handle was on the right side instead of the left. These are minor issues. The neighbors are friendly. The parking isn't spacious either but I make do.

                            Property Manager Response

                            11/2/2023

                            Good afternoon, I would love to connect with you and sort out any misunderstandings, please call me at (702)566-4098 or email me at Blackmountainmgr@cushwake.com Our rental applications indicate the leasing/rental requirements and criteria, as far as any move-in specials we have them periodically throughout the year and will post them on our website as a pop-up banner when you visit us online. Nevertheless, I hope to hear back from you soon. Thank you, Maribel S (Community Manager)

                            Updated Review

                            Review Author Icon

                            Current Resident 977872

                            Verified Resident 2021 - 2023

                            4.5

                            9/4/2023

                            I live at the bottom of a hill, and have to use Sand bags to keep the water out of my apartment. My Kitchen faucet on the sink filled up with black, loos like mold from water, I took it off and soaked it in chlorine bleach. I hope it works.

                              Property Manager Response

                              9/5/2023

                              Good afternoon, I want to discuss these issues you are having and help resolve them but I don't see a work order in the system. Can you please give me a call so we can get to you right away. (702)566-4098 Thank you, -Maribel S.
                              Review Author Icon

                              Current Resident 1144266

                              Verified Resident 2023

                              5.0

                              5/25/2023

                              So far I love it. It seems to be very quiet. It's very convenient. It's right near the Starbucks or grocery store. Food places. Perfect location for me. It has a pool edge of Cousy, a gym and the dog park.

                                Property Manager Response

                                5/25/2023

                                Thank you so much for your great review, we are thrilled to hear that you are enjoying your new home and the neighborhood. Sincerely, Maribel S. (Community Manager)
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                                Current Resident 1136693

                                Verified Resident 2023

                                3.7

                                5/2/2023

                                The entire process from application to move in was so easy. The office staff are very friendly and welcoming. They respond very quickly to comments and/or concerns and are very easy to get in touch with.

                                  Property Manager Response

                                  5/23/2023

                                  Thank you for taking the time to leave a review. We are thrilled to hear that our assistance made your move-in process smoother. Please feel free to reach out to us if you have any questions or concerns. We are always here to help. Best regards, Maribel S.

                                  Updated Review

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                                  Current Resident 1002892

                                  Verified Resident 2022 - 2023

                                  4.3

                                  4/20/2023

                                  I like how maintenance responds to a service order so quickly. Either they come same day or the following day. They are always very professional and take care of repairs or what's needed very fast. I really appreciate that.

                                    Property Manager Response

                                    4/20/2023

                                    On behalf of the Maintenance team here at Madison, Thank you for your review!
                                    Review Author Icon

                                    Current Resident 1117689

                                    Verified Resident 2021 - 2023

                                    5.0

                                    3/2/2023

                                    I love my community and staff. Very friendly and professional. Thank you guys for all you do! I haven't had any issues with my apartment nor my neighbors. Anytime I call the office I'm greeted with a friendly response.

                                      Property Manager Response

                                      3/2/2023

                                      Hello, thank you for your wonderful 5 Star review, we appreciate your kind and honest words. We are thrilled to know we are doing our best to provide you with great customer service. Sincerely, Maribel S. (Community Manager)
                                      Review Author Icon

                                      Current Resident 1113849

                                      Verified Resident 2017 - 2023

                                      5.0

                                      2/16/2023

                                      Its a great place to live everyday is an eventful one and everyone of NY neighbors are great easy going neighbors or if you like to keep to yourself it can be a quite place to call home with a pool all year round

                                        Property Manager Response

                                        2/21/2023

                                        Hello, Thanks so much for leaving us a 5-star rating it's much appreciated and we are happy to hear you are enjoying the community. Sincerely, Maribel S. (Community Manager)
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                                        Current Resident 1102792

                                        Verified Resident 2022 - 2023

                                        5.0

                                        1/14/2023

                                        It's clean, quite and safe. The people whom I share the community with are nice friendly and generous,. Example MOVE-IN date I've had multiple residents come to me offering to give me a hand with a couch they seen me struggling with just good signs right off the back

                                          Property Manager Response

                                          1/20/2023

                                          Wow! Thank you so much for the positive rating! We strive for 5 every day and are pleased to hear that you're enjoying your new home. If you have additional feedback or suggestions to improve living at Madison at Black Mountain, please contact us at 702-566-4098. We would love to hear from you! Sincerely, Maribel S. (Community Manager)

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 1054021

                                          Verified Resident 2022

                                          5.0

                                          12/15/2022

                                          Excellent customer service and nice property. Quiet and clean. Very safe and well maintained. Very helpful and friendly staff. So far an excellent overall living experience. Would recommend it to anyone moving to the area.

                                            Property Manager Response

                                            1/4/2023

                                            Thank you so much for your great review, we are thrilled to hear you are enjoying your stay here. Sincerely, Maribel S. (Community Manager)
                                            Review Author Icon

                                            Current Resident 1070202

                                            Verified Resident 2022

                                            4.0

                                            9/27/2022

                                            So far my experience is terrible. I fear to go to sleep due to the fact there is an extreme roach infestation, not two or a few, an infestation. The little things like my washer and dryer that you guys were able to replace for me and the stove that I had to replace myself although it was nice to be able to get those things fixed it was still disappointing to have to deal with trying to fix it in the first place. There is a lot more I can add to why my experience is so far horrible but this is where I will leave it .

                                              Property Manager Response

                                              10/7/2022

                                              Hello, thank you for taking my call to go over the issues you are experiencing and allowing us to make it right. I appreciate the updated review. Sincerely, Maribel S. (Community manager)

                                              Updated Review

                                              Review Author Icon

                                              Current Resident 783239

                                              Verified Resident 2009 - 2022

                                              3.5

                                              8/17/2022

                                              It looks pretty on the outside. Beautiful paint and trees. The plumbing has never worked right, The A/C is a struggle. Management constantly changes. The only thing reliable is your rent goes up every time you renew your lease.

                                                Property Manager Response

                                                8/18/2022

                                                Hello, thank you for taking the time to write this review. I'm sorry to hear you have plumbing issues and trouble with your AC please reach out to me directly so I may assist you with these maintenance requests. BlackMountainMGR@cushwake.com -Maribel S (Community Manager)

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 916054

                                                Verified Resident 2021 - 2022

                                                5.0

                                                4/7/2022

                                                I was well received by the manager on my first day of arrival. I felt at home and started to enjoy my stay though I had two occasions of car issues. I reported and was promised that security will be improved. It was done.

                                                  Property Manager Response

                                                  4/7/2022

                                                  Hello, Thank you for your 5 star review and I'm glad to hear your concerns were addressed on a timely manner. Welcome home, Welcome to Madison at Black Mountain ! Sincerely, Maribel, Community Manager
                                                  Review Author Icon

                                                  Current Resident 987449

                                                  Verified Resident 2022

                                                  3.0

                                                  1/9/2022

                                                  It seems like a lovely community but there have been major issues regarding appliances upon my move in. I moved in only to find that the water heater is broken, SURPRISE! NO HOT WATER FOR THREE DAYS! Then the dishwasher has been improperly installed so it's inoperable. Same with the sink. These are problems that were there before I moved in only for me to discover them. And maintenance can't fix them.

                                                    Property Manager Response

                                                    1/21/2022

                                                    Hello, I'm sorry for these inconveniences allow me to make it right if it hasn't been fixed. Please contact me directly at blackmountainmgr@cushwake.com Unfortunately, we've had numerous delays in parts and supplies from our vendors throwing us off schedule, I will personally make sure any pending issues you may still have now or in the future get handled in a timely manner. Thank you, -Maribel S. (Community Manager)

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Aruba

                                                    1 Bed, 1 Bath | 720 sq. ft.

                                                    $1,528 - $2,077

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Barbados

                                                    2 Beds, 2 Baths | 976 sq. ft.

                                                    See Floor Plan Details

                                                    Barbados

                                                    2 Beds, 2 Baths | 976 sq. ft.

                                                    $1,596 - $2,131

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Caracas

                                                    3 Beds, 2 Baths | 1,155 sq. ft.

                                                    $1,788 - $2,910

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings (from 10 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.2

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores (from 56 surveys)

                                                    Move-In Survey

                                                    4.4

                                                    Maintenance & Support Survey

                                                    4.9

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    10

                                                    Manager’s Review Engagement

                                                    D-

                                                    Percentage of reviews responded to

                                                    20.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    100.7 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Lot
                                                    • Other
                                                    • Surface Lot
                                                    • Covered Parking
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Business Center
                                                    • Carpet
                                                    • Cat Friendly
                                                    • Ceiling Fan
                                                    • Chef Style Kitchen
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Dog Park
                                                    • Faux Wood Flooring
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Formal Dining Area
                                                    • Free Weights
                                                    • Gardens
                                                    • Gas Range
                                                    • Granite Countertops
                                                    • Handrails
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • Large Vanities with Single and Double Sinks
                                                    • Linen Closets
                                                    • Living Room
                                                    • Microwave
                                                    • Modern Interiors and Renovated Options Available
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Lounge and Grill Areas
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Public Transportation
                                                    • Recreation Room
                                                    • Refrigerator
                                                    • Se Habla Espanol
                                                    • Short Term Lease Available
                                                    • Shower and Tub
                                                    • Spa
                                                    • Stainless Steel Appliances
                                                    • Valet Trash Service
                                                    • Wheelchair Access Available
                                                    • Window Coverings
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                                                    Leasing

                                                    Our newly renovated community features one, two and three-bedroom apartment homes in Henderson, NV. We take pride in offering our residents the ultimate experience in comfort and convenience. Our apartment homes offer warm, inviting interiors with exquisite finishes, and amenities. The property is equally stylish with lush, landscaped gardens and a serene resort-style pool, perfect for relaxing with family and friends. The close proximity to Las Vegas' most sought-after neighborhoods provides access to the best in art, shopping, and entertainment venues in the southwest. It's everything you need to live the good life. Schedule a tour today.*Pricing shown does not include required fees and may change. For the most up-to-date information, please contact the property directly.
                                                    Show Less

                                                    Leasing Options

                                                      • 9 months, 10 months, 11 months, 12 months, 13 months, 14 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Oak Residential Partners

                                                    B
                                                    B
                                                    Communities
                                                    17

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    How is Madison at Black Mountain Rated?
                                                    Based on 159 number of votes by renters, Madison at Black Mountain is currently rated 4.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Madison at Black Mountain?
                                                    Madison at Black Mountain is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Madison at Black Mountain is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Madison at Black Mountain?
                                                    Madison at Black Mountain is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Madison at Black Mountain?
                                                    Madison at Black Mountain is rated 4.2 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Madison at Black Mountain is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Madison at Black Mountain?
                                                    Madison at Black Mountain is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 20% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 100.7 days to their community reviews in the past year.
                                                    Who manages Madison at Black Mountain?
                                                    Oak Residential Partners
                                                    What is the pet policy at Madison at Black Mountain?
                                                    Dogs Allowed
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Under New Management

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                                                    Madison at Black Mountain is a 720 - 1,155 sq. ft. apartment in Henderson in zip code 89015. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,528 - $2,910. Nearby cities include Las Vegas, Boulder City, North Las Vegas, Primm, Searchlight, and Overton.