4.4 rating
103 total reviews
(
81 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1413435
Verified Resident • 2026
3.3
3/31/2026
Millions of people use ApartmentRatings when searching for a new apartment. Your detailed feedback helps others make informed rental decisions. Please share your experience at this community in a few sentences so future renters can benefit from your review:
Current Resident 1408531
Verified Resident • 2024 - 2026
5.0
3/5/2026
We have been very happy living here. We are waiting to move into a larger 3- bedroom apartment. We have recommended these apartments to our friends and neighbors. One thing that is really convenient and important is the fact that i work just 5 minutes from the apartment.
Updated Review
Current Resident 1211865
Verified Resident • 2023 - 2025
5.0
12/16/2025
Best place I ever lived. I feel safe here and well taken care of. Close to work and shopping. Exceptional staff. When I have a problem the staff responds quickly. I looked fo a place to live for over a year. This was the best decision I ever made.
Current Resident 1385347
Verified Resident • 2025
5.0
11/13/2025
They are helpful and get you moved in fast. David the lease agent is solid and he'll work with you. The unit is as shown and good for the price. If you like the location I can recommend the place. Get the gas appointment set up in time before you move in coz it can take a few days.
Current Resident 1383838
Verified Resident • 2025
4.7
11/7/2025
I like these apartments because the people who work in the office are very nice and kind, and they make sure to send someone from maintenance to fix the problem as soon as possible. Everyone here is nice and well-organized.
Updated Review
Current Resident 1359417
Verified Resident • 2025
5.0
10/23/2025
I put the maintenance order in and they were here.The next day, they even followed my timelines.Since I worked later and from home. The gentleman who comes to fix the apartments is very sweet. And so is the office staff. I find this a great place to live.
Current Resident 1372390
Verified Resident • 2024 - 2025
4.8
9/25/2025
The office and maintenance staff are awesome. We love Maribel and Cintley. The community for the most part is quiet. And a big plus is it's pet friendly ?? We are super close to Albertsons and have restaurants a walking distance from our complex
Current Resident 1360393
Verified Resident • 2025
4.7
8/19/2025
So far everyone has been extremely nice and caring. The staff members made moving in an easy process. Everything was explained well for it being my first time moving. The apartment is very nice and comfortable, but there are definitely a lot of small cosmetic issues. Overall, I'm very much enjoying my new home though!
Updated Review
Current Resident 643357
Verified Resident • 2007 - 2025
4.5
5/6/2025
I have lived here so many years and have seen many different management. Currently this staff has been the best as far as kindness, professionalism, promptness with any situation or issue and overall caring.
5/12/2025
Updated Review
Current Resident 1294415
Verified Resident • 2024 - 2025
4.7
4/24/2025
It has been great living at Madison at black mountain this far . The community is safe and friendly . Office staff is amazing and holds super fun activities for the holidays geared towards children which is a blessing within itself .
5/12/2025
Current Resident 1294589
Verified Resident • 2024
4.8
11/15/2024
The leasing agent and property manager made everything breeze. I was nervous moving out of state but they made the experience and decision incredible. Maintenance team shows up within 24 hours! Recommend!!
11/19/2024
Current Resident 1244314
Verified Resident • 2022 - 2024
4.3
4/14/2024
Very good maintenance and pleasant office staff. Like all apartments in the Las Vegas area somewhat overpriced but a good location. There is an Albertson's across the street. It's also very quiet here.
4/16/2024
Current Resident 1195420
Verified Resident • 2023
4.2
11/2/2023
I wish all requirements were given up front and there was a move in special and the front door handle was on the right side instead of the left. These are minor issues. The neighbors are friendly. The parking isn't spacious either but I make do.
11/2/2023
Updated Review
Current Resident 977872
Verified Resident • 2021 - 2023
4.5
9/4/2023
I live at the bottom of a hill, and have to use Sand bags to keep the water out of my apartment. My Kitchen faucet on the sink filled up with black, loos like mold from water, I took it off and soaked it in chlorine bleach. I hope it works.
9/5/2023
Current Resident 1144266
Verified Resident • 2023
5.0
5/25/2023
So far I love it. It seems to be very quiet. It's very convenient. It's right near the Starbucks or grocery store. Food places. Perfect location for me. It has a pool edge of Cousy, a gym and the dog park.
5/25/2023
Current Resident 1136693
Verified Resident • 2023
3.7
5/2/2023
The entire process from application to move in was so easy. The office staff are very friendly and welcoming. They respond very quickly to comments and/or concerns and are very easy to get in touch with.
5/23/2023
Updated Review
Current Resident 1002892
Verified Resident • 2022 - 2023
4.3
4/20/2023
I like how maintenance responds to a service order so quickly. Either they come same day or the following day. They are always very professional and take care of repairs or what's needed very fast. I really appreciate that.
4/20/2023
Current Resident 1117689
Verified Resident • 2021 - 2023
5.0
3/2/2023
I love my community and staff. Very friendly and professional. Thank you guys for all you do! I haven't had any issues with my apartment nor my neighbors. Anytime I call the office I'm greeted with a friendly response.
3/2/2023
Current Resident 1113849
Verified Resident • 2017 - 2023
5.0
2/16/2023
Its a great place to live everyday is an eventful one and everyone of NY neighbors are great easy going neighbors or if you like to keep to yourself it can be a quite place to call home with a pool all year round
2/21/2023
Current Resident 1102792
Verified Resident • 2022 - 2023
5.0
1/14/2023
It's clean, quite and safe. The people whom I share the community with are nice friendly and generous,. Example MOVE-IN date I've had multiple residents come to me offering to give me a hand with a couch they seen me struggling with just good signs right off the back
1/20/2023
Updated Review
Current Resident 1054021
Verified Resident • 2022
5.0
12/15/2022
Excellent customer service and nice property. Quiet and clean. Very safe and well maintained. Very helpful and friendly staff. So far an excellent overall living experience. Would recommend it to anyone moving to the area.
1/4/2023
Current Resident 1070202
Verified Resident • 2022
4.0
9/27/2022
So far my experience is terrible. I fear to go to sleep due to the fact there is an extreme roach infestation, not two or a few, an infestation. The little things like my washer and dryer that you guys were able to replace for me and the stove that I had to replace myself although it was nice to be able to get those things fixed it was still disappointing to have to deal with trying to fix it in the first place. There is a lot more I can add to why my experience is so far horrible but this is where I will leave it .
10/7/2022
Updated Review
Current Resident 783239
Verified Resident • 2009 - 2022
3.5
8/17/2022
It looks pretty on the outside. Beautiful paint and trees. The plumbing has never worked right, The A/C is a struggle. Management constantly changes. The only thing reliable is your rent goes up every time you renew your lease.
8/18/2022
Updated Review
Current Resident 916054
Verified Resident • 2021 - 2022
5.0
4/7/2022
I was well received by the manager on my first day of arrival. I felt at home and started to enjoy my stay though I had two occasions of car issues. I reported and was promised that security will be improved. It was done.
4/7/2022
Current Resident 987449
Verified Resident • 2022
3.0
1/9/2022
It seems like a lovely community but there have been major issues regarding appliances upon my move in. I moved in only to find that the water heater is broken, SURPRISE! NO HOT WATER FOR THREE DAYS! Then the dishwasher has been improperly installed so it's inoperable. Same with the sink. These are problems that were there before I moved in only for me to discover them. And maintenance can't fix them.
1/21/2022
Aruba
1 Bed, 1 Bath | 720 sq. ft.
$1,528 - $2,077
See Floor Plan Details
Barbados
2 Beds, 2 Baths | 976 sq. ft.
See Floor Plan Details
Barbados
2 Beds, 2 Baths | 976 sq. ft.
$1,596 - $2,131
See Floor Plan Details
Caracas
3 Beds, 2 Baths | 1,155 sq. ft.
$1,788 - $2,910
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 10 reviews)
Noise
4.5
Grounds
4.7
Safety
4.2
Office Staff
4.9
Maintenance
4.9
Neighborhood
5.0
Survey Scores (from 56 surveys)
Move-In Survey
4.4
Maintenance & Support Survey
4.9
Review Count
Number of reviews in the past 365 days
10
Manager’s Review Engagement
Percentage of reviews responded to
20.00%
Manager’s Review Reply Time
Average time to respond to reviews
100.7 days
Claim your community to update listing information, capture leads, and respond to reviews!
Madison at Black Mountain is a 720 - 1,155 sq. ft. apartment in Henderson in zip code 89015. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,528 - $2,910. Nearby cities include Las Vegas, Boulder City, North Las Vegas, Primm, Searchlight, and Overton.