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4.3 rating
517 total reviews
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Verified
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Resident 133767
Verified Resident ā¢ 2015
2/12/2015
It is fine and works for my needs. I am a single white guy that moved to the area for a job and is looking for a house. this location is within walking distance of my current employer. I am satisfied with the housing and the staff are friendly. I would live here if a house is not available for a while.
2/13/2015
Resident 133375
Verified Resident ā¢ 2014 - 2015
2/10/2015
I have enjoyed all aspects of my apartment. The staff is exretemely helpful and friendly. Everyone is friendly and the grounds are very clean and well kept. I think the service is as good as can be for an apartment complex. Overall I would and have recommended this apartment complex to friends.
2/11/2015
Resident 124203
Verified Resident ā¢ 2015
2/25/2015
Everything is Great. The pest situation was handled quickly The pest control guy was super nice and very helpful. He was able to explain the pest situation and hopefully we can get everything figured out and the pest we'll be gone very soon!!
1/22/2015
Resident 123965
Verified Resident ā¢ 2014 - 2015
1/20/2015
The office staff very nice and respectful. Willing to help you with any issue at that very moment. The community very quite and grounds of the apartment are always clean. Maintenance workers are kind,complete whatever problem you have in a timely manner and they are very sociable. The community is close to grocery store, banks, and diners.
1/21/2015
Resident 123804
Verified Resident ā¢ 2015 - 2017
4/18/2017
I am very pleased with the staff and how quick they are to being willing to help and solve a complaint. Everyone is very kind when it comes to repair requests. The staff is very accommodating and kind.
1/21/2015
Updated Review
Resident 123776
Verified Resident ā¢ 2013 - 2015
1/20/2015
I have lived in Kirby Station twice now (for three years the first time, and for two years currently). I've always felt like these are great apartments for a few reasons. The management staff is always very friendly & helpful. The maintenance staff responds really quickly, and does good work. They're very friendly, also. Kirby Station is landscaped well year-round.
1/21/2015
Resident 122912
Verified Resident ā¢ 2014 - 2016
9/19/2016
I have been very satisfied with my experience here. The grounds are consistently well maintained. The staff is very friendly and have been helpful in many different ways. Any service request that I have had has been handled well. I also love the ample parking and quick access to different stores and roads.
1/15/2015
Resident 118837
Verified Resident ā¢ 2010 - 2015
4/14/2015
very nice community, great pools, workout facilities. feel safe especially compared to other locations in the city. maintenace requests are answered promptly, and done well. quiet at night and neighbors are generally friendly and considerate
12/21/2014
Resident 118474
Verified Resident ā¢ 2014 - 2015
11/9/2015
There was never a time that nan beth or chris didnt preform the task that was needed. I appreciate the kindness of the staff i hope that sometime i will be able to come back and see those guy's again. I would just like that. Please give the staff a much needed raise. Thanks
12/19/2014
Resident 115517
Verified Resident ā¢ 2012 - 2014
12/2/2014
Kirby Station has a great, quiet community in a convenient location with friendly office staff. I have enjoyed living here for years. Would recommend this apartment complex to anyone! Come check it and see for yourself! Worth the monthly price!
12/3/2014
Resident 14793
Verified Resident ā¢ 2014
11/24/2014
NA There is nothing much to complaint and good service and society. I have been working here for almost 5-6 months and its been pleasent experiance. We will definetly recommend this apartment. One of the good thing is environment with good support staff.
Resident 113785
Verified Resident ā¢ 2014
11/21/2014
Everybody at Kirby Station is wonderful. They go above and beyond the call of duty.Always courteous and very friendly. Always eager and willing to help. I would highly recommend this apartment complex to all my friends and family that are looking for a friendly and safe and beautiful environment.
11/22/2014
Resident 112789
Verified Resident ā¢ 2014
11/17/2014
My experience at Kirby Station Apartments has been wonderful and the management staff has shown great customer service attitudes and have been extremely responsive and quick. I am glad that I have joined such an excellent community and plan to stay a long while.
11/18/2014
Resident 112301
Verified Resident ā¢ 2014
11/12/2014
Apartments are older, but they are kept in really good shape. Maintenance is pretty good. VERY pet friendly. Staff has been overwhelmingly helpful. I've loved this place, and I definitely recommend it. It isn't cheap, but they have lots of different prices for various price ranges. It's in between East Memphis and Germantown, so it's a pretty great part of town. I really enjoy it!
Resident 110340
Verified Resident ā¢ 2014
11/4/2014
My experience with K.S. so far has been awesome!!! Great living area, and very quiet. The neighbors are very nice and friendly!!! The fitness center is open 24 hours which is extremely convenient for anyone that has a demanding schedule!!!
11/5/2014
Resident 105189
Verified Resident ā¢ 2012 - 2014
10/14/2014
I have lived at Kirby Station for 2 years now and am very pleased with my decision to move here. The office staff is very courteous and efficient. Once my AC broke on a Saturday mooring and the maintenance man arrived in 5 minutes. I feel very safe at Kirby Station. Highly recommend!
10/15/2014
Resident 103490
Verified Resident ā¢ 2014 - 2015
3/23/2015
Kirby Station is a great place to live. Close to everything you need and then some. The complex is about one mile from the "greenway" and surrounded by nice residential neighborhoods. You can walk to bars restaurants and shopping right across Kirby road.
10/7/2014
Resident 102886
Verified Resident ā¢ 2014
10/3/2014
I was unable to view my actual apartment until the move in date; however, the apartment was similar to another. My patio is considered the area just outside my front door. Not much of a patio or what I was expecting based on the other apartments. The apartment was clean and looking new when I moved in. Staff was super nice and friendly, easy to work and communicate with.
10/4/2014
Resident 102644
Verified Resident ā¢ 2014
10/1/2014
Overall 100% Satisfaction on how well this apartment complex helped me move in so quick! New to the area and the staff helped me with locations of restaurants, schools, street names, and shopping areas! Would recommend highly to friends!!
10/2/2014
Resident 97047
Verified Resident ā¢ 2014
9/11/2014
Needed a place to live fast and Nan and Beth were awesome and very efficient and providing me the information and facts needed to make a decision. The mandatory cable service at $45/month was the only sticking point. It is a terrible value for the money and nobody would purchase this offering on the open market. They should be embarrassed for forcing this on their residents. What a waist of money.
9/15/2014
Resident 96415
Verified Resident ā¢ 2014
9/9/2014
Still new to the community but I am pleased with it so far. I just recently moved out here for work and it is only a temporary move, but for not looking at the apartment before I signed the lease, things worked out well. I am overall satisfied with the quality.
Resident 96257
Verified Resident ā¢ 2012 - 2014
9/8/2014
It has been a mixed bag. As for the apartment complex, it's nice with great office staff and the maintence staff is quick with repairs unless you're one of the unfortunate people with one of the washer dryer units that are a single unit. If it breaks, it's going to be broken for weeks.
9/10/2014
Resident 95196
Verified Resident ā¢ 2014 - 2015
5/4/2015
I enjoy living in the Kirby Station Apartment homes. The staff along with the ammities are just what I was looking for, plus my office is around the corner so I only have about a five minute drive, that is if traffic is heavy. Cant wait to spend the summer in the pools.
3/17/2015
Resident 94982
Verified Resident ā¢ 2013 - 2014
9/3/2014
I have enjoyed my time at Kirby Station. I can't really comment much on the staff, since I haven't really had issues that have required their help. The biggest con for me was the required $45 per month for cable (non-HD). I wasn't planning to get cable, but I have to pay for it anyway.
Resident 93429
Verified Resident ā¢ 1999 - 2019
2/10/2019
The attention to customer service is outstanding. The maintenance staff is consistently prompt and completes works efficiently. They are consistently outstanding. The apartment community always has an attractive landscape.
2/3/2015
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.9
Grounds
4.9
Safety
4.5
Office Staff
4.5
Maintenance
4.7
Neighborhood
4.7
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
21
Managerās Review Engagement
Percentage of reviews responded to
100.00%
Managerās Review Reply Time
Average time to respond to reviews
1.62 days
MAA Kirby Station is a 520 - 1,138 sq. ft. apartment in Memphis in zip code 38120. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,053 - $2,128. Nearby cities include Germantown, Bartlett, Cordova, Olive Branch, Southaven, Collierville, Colliersville, Horn Lake, Arlington, Millington, Walls, Marion, and McCalla.