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MAA Woodwind

14555 Philippine Street, Houston, TX 77040
(479 Reviews)
$1,183 - $3,318/mo

Move-In Specials

Lease Now for up to one month free! Certain exclusions may apply.

Reviews

4.2 rating

479 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 137048

Verified Resident ā€¢ 2014 - 2015

2/25/2015

Good and quiet community. Service requests get completed in a timely manner. The staff take care of requests in a respectable manner as well. The pools is nice and spacious and there is even a tanning room. Close to the beltway, a pharmacy, grocery store and food restaurants.

    Manager

    2/26/2015

    MAA Woodwind
    Thank you for the wonderful review! We are so happy that you decided to make Reserve at Woodwind Lakes your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
    Review Author Icon

    Resident 134954

    Verified Resident ā€¢ 2015

    8/26/2015

    I've been happy here, for the most part. The office staff is helpful and my maintenance needs have been addressed quickly and skillfully. The grounds are lovely -- it's a pretty place. Most of the neighbors are considerate, but there are a number who are not and that's always unpleasant. There seems little one can do about bad neighbors. So far, I feel safe living here, although there have been 2 robberies in the six months I've lived here and somebody's car exploded in flames in the parking lot. I think pets are a problem, because in spite of the managements efforts, people don't pick up after their dogs, or let them run loose, or even bring them into the pool. I'm going to give up on completing this survey if it's not satisfied with enough of a comment.

      Manager

      2/18/2015

      MAA Woodwind
      Thank you for the wonderful review! We are so happy that you decided to make Reserve at Woodwind Lakes your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
      Review Author Icon

      Resident 124173

      Verified Resident ā€¢ 2015

      5/20/2015

      I don't have any major complaints. My apartment has served me well and for the most part there is little noises coming from my upstairs neighbors. The complex is mostly kept clean and there is rarely any trash and such strewn about the grounds.

        Manager

        1/22/2015

        MAA Woodwind
        Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Reserve at Woodwind Lakes your home.
        Review Author Icon

        Resident 123918

        Verified Resident ā€¢ 2015

        1/20/2015

        the apt was dirty and the items discussed at the initial walk through were not completed such as broken items in the apt, cleaning needed, and transferring of the washer and dryer. I had never had an issue with this complex and had enjoyed living here previously to this situation in my one bedroom. Hoping things will get better.

          Manager

          1/21/2015

          MAA Woodwind
          We greatly appreciate your feedback on Reserve at Woodwind Lakes. We are so sorry to hear that you found the apartment in less than satisfactory condition. We strive to maintain a clean environment, as well as hire staff who listen to and accommodate our residents' requests. Please call the office during business hours to discuss your concerns. We maintain an open-door policy, and look forward to making your living experience a positive one.
          Review Author Icon

          Resident 123203

          Verified Resident ā€¢ 2013 - 2015

          1/16/2015

          Good, not great experience. Staff was temporary when I moved in and met a whole new staff months into my stay there with no warning. New staff is very polite and courteous. Residents don't follow all rules, especially pet rules, many dogs off leash.

            Manager

            1/17/2015

            MAA Woodwind
            We truly appreciate the feedback. We will address the cleanliness issue and will re-enforce the pet guidelines with all residents here at Reserve at Woodwind Lakes. We want you to know that we truly enjoy sharing the same passion for quality living with our residents and want you to come home feeling just that. Please stop by the leasing office or contact us to further discuss this matter. Thank you for being a loyal resident!
            Review Author Icon

            Resident 122470

            Verified Resident ā€¢ 2014 - 2017

            5/15/2017

            The community has a very high turnover. The quality of tenants over the past couple of years has taken a turn for the worst. The noise has increased in our building with every new tenant it seems. This year along we have filled near ten noise complaints because of loud music. The quality of the grounds is still very good, and they are repainting the buildings as I type this. The maintenance team is fantastic and always takes care of us ASAP. We have had some odd problems, a bee infestation for one, and they took care of me as best as they could. The front gate is an issue and needs to be replaced. It constantly breaks, is inoperable for days at a time, and could be a reason for the uptick in theft crime occurring here. The gate definitely needs to be replaced. We won't be renewing our lease here because of the noise, quality of tenants, and the leasing office has some issues with notifying tenants of crime, upcoming events, and handling tenant complaints. I don't regret moving here but our time here is coming to a conclusion.

              Manager

              5/16/2017

              MAA Woodwind
              We really appreciate you taking the time to provide feedback. We take your concerns seriously. We would love for you to contact us in the office to discuss any outstanding issues. Please let us know what we can do to make your home here at Reserve at Woodwind Lakes better.
              Review Author Icon

              Resident 121273

              Verified Resident ā€¢ 2013 - 2015

              1/6/2015

              The service requests are answered very promptly, the staff is friendly, professional and helpful. the inside if the apartment is the best we've rented, in particular the painted walls! Also love the crown molding and wood floss. Very satisfied.

                Manager

                1/7/2015

                MAA Woodwind
                Thank you for the kind words about Reserve at Woodwind Lakes! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                Review Author Icon

                Resident 120767

                Verified Resident ā€¢ 2014 - 2015

                1/5/2015

                Not happy about being forced to pay for cable. Outside noise in the home is loud. Rent is over priced for location and size of apt. Parking is terrible. Overall apt Scale of 1-10 I give a 3, staff score 9, experience score 3, needs complete overhaul

                  Manager

                  1/6/2015

                  MAA Woodwind
                  Thank you so much for the review! We appreciate your feedback and we are thrilled that you chose to make Reserve at Woodwind Lakes your home.
                  Review Author Icon

                  Resident 119435

                  Verified Resident ā€¢ 2014

                  12/24/2014

                  I have been here only 3 weeks, so far so good...i won't be able to give more information until we've lived here longer...not sure how quiet it will be during the summer months when kids are home from school. But so far the office staff has been very good...no bad experiences yet.

                    Manager

                    12/25/2014

                    MAA Woodwind
                    Thank you for the wonderful review! We are so happy that you decided to make Reserve at Woodwind Lakes your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                    Review Author Icon

                    Resident 119326

                    Verified Resident ā€¢ 2014 - 2015

                    1/21/2015

                    My Experience at this community has been great.. The Service is awesome from the friendly people in the front office to the person who does the actual work.. I have never lived in an apartment before.. MY children enjoy been here and I feel Safe most important of all.

                      Manager

                      12/24/2014

                      MAA Woodwind
                      Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Reserve at Woodwind Lakes your home.

                      Updated Review

                      Review Author Icon

                      Resident 116624

                      Verified Resident ā€¢ 2012 - 2014

                      12/9/2014

                      The community is nice and quiet. But the rent has been increasing $50-$60 every year (without fail) and I've been here since 2012. They need to start updating the unit interiors and not only focus on the leasing office, pool area and landscaping.

                        Manager

                        12/10/2014

                        MAA Woodwind
                        We would like to begin by letting you know that we truly value your feedback. We would love to speak with you in more detail regarding the raise in rent, and invite you to visit us in the leasing office at your earliest convenience. Thank you for being a loyal resident!
                        Review Author Icon

                        Resident 116470

                        Verified Resident ā€¢ 2014

                        12/8/2014

                        Great evrethig great personel at the office super super friendly very very helpful it's a great team if I have any cuestion they always ready to help nice attitude and I will recommend to another friends about this place very nice apartments.

                          Manager

                          12/9/2014

                          MAA Woodwind
                          Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Reserve at Woodwind Lakes your home!
                          Review Author Icon

                          Resident 115955

                          Verified Resident ā€¢ 2013 - 2014

                          12/4/2014

                          The office and maintenance staff are a wonderful group that have helped us feel very welcome and have been great at assisting us when we have questions or have concerns. I would definitely recommend this community to a friend or family member. Feeling safe is always important and i can honestly say that i feel safe and satisfied in this community.

                            Manager

                            12/4/2014

                            MAA Woodwind
                            Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Reserve at Woodwind Lakes your home!
                            Review Author Icon

                            Resident 113016

                            Verified Resident ā€¢ 2010 - 2014

                            11/17/2014

                            A quaint and quiet place to live . The leasing staff is very friendly and responsive. The grounds are kept reasonably clean and maintenance requests are attended to in a timely fashion. Central location with easy access to the Beltway and 290.

                              Manager

                              11/18/2014

                              MAA Woodwind
                              Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Reserve at Woodwind Lakes your home.
                              Review Author Icon

                              Resident 109488

                              Verified Resident ā€¢ 2013 - 2014

                              10/30/2014

                              We enjoyed our short stay in this community. The office staff was amazingly helpful and friendly. The apartment was well maintained overall. It would have been nice to have a more up dated refrigerator and dishwasher. The staff help with any issues that came up in a timely and professional manner.

                                Manager

                                10/31/2014

                                MAA Woodwind
                                Thank you for the wonderful review! We are so happy that you decided to make Reserve at Woodwind Lakes your home! Thank you again for the positive feedback!
                                Review Author Icon

                                keke33

                                Resident ā€¢ 2014

                                10/29/2014

                                The walls are thin. I can hear when the tenants upstairs flush the toilet, cough, or do anything really. The leasing staff doesn't handle complaints well and are bias when it comes to tenants that they know. Even if you have valid complaints or even evidence to back up your claim it wouldn't matter. They allowed a friend of theirs to have a pitbull, which is a banned breed on the property. Her kids would run and jump all through the house and play with dog all day and night and they did nothing to try to get her to be respectful. Even after the cops gave her a citation because she was rude to them and stated that her kids can do whatever they want. The apartments have a smaller than average size microwave and we had to go buy one because we couldn't warm up hardly anything. There is all kinds of bugs that you will find. Even upon move in we had to buy stuff to get rid of spiders and bugs I didn't even recognize. What you get is not worth what you pay. It looks decent, but the quality of the "upgrades" are very cheap andā€¦Ā See More>
                                  Manager

                                  10/31/2014

                                  MAA Woodwind
                                  Thank you for taking the time to help us improve the quality of living at The Reserve at Woodwind Lakes. The satisfaction of our residents is a top priority for our team, so we apologize for any discomfort or inconvenience we have caused you. Please stop by the leasing office or call us if you desire to discuss these issues in further detail.
                                  Review Author Icon

                                  Resident 107867

                                  Verified Resident ā€¢ 2013 - 2018

                                  5/19/2018

                                  This has been one of the top complexes that I have lived in. It is well maintained and the pool area is like an oasis in the desert.The complex when I moved in was mainly adult and now has went to a mix of adult and family. The only thing I wish was that separated the family from the adult better

                                    Manager

                                    10/25/2014

                                    MAA Woodwind
                                    Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Reserve at Woodwind Lakes your home.
                                    Review Author Icon

                                    Resident 107852

                                    Verified Resident ā€¢ 2014

                                    10/24/2014

                                    Everyone that works here is AWESOME! Willing to help every way they can. They want you to be comfortable and go out of their way to see that it happens. No tricks or surprises. Live living in this beautiful establishment! More like living in a park than living in a complex.

                                      Manager

                                      10/25/2014

                                      MAA Woodwind
                                      Thank you for the wonderful review! We are so happy that you decided to make Reserve at Woodwind Lakes your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                                      Review Author Icon

                                      Resident 106741

                                      Verified Resident ā€¢ 2013 - 2015

                                      2/4/2015

                                      Great place to live. My only complaint about the place is the noise from neighbors. The staff is extremely helpful. The exterior of the complex is well maintained. Parking has not been a problem. Laundry facilities are nice and open 24/7. Overall I would recommend.

                                        Manager

                                        10/21/2014

                                        MAA Woodwind
                                        Thank you for the kind words about Reserve at Woodwind Lakes! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                        Review Author Icon

                                        Resident 104325

                                        Verified Resident ā€¢ 2014 - 2016

                                        9/16/2016

                                        The apartment complex for me as been quiet and safe for me and my family. Any issues that I have had is always promptly corrected. The office has always been polite, courteous and quick to help any way I needed. The only complaint that I would have is the traffic noise my apartment is close to th street,

                                          Manager

                                          10/10/2014

                                          MAA Woodwind
                                          Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Reserve at Woodwind Lakes your home!
                                          Review Author Icon

                                          Resident 103649

                                          Verified Resident ā€¢ 2014

                                          10/7/2014

                                          The staff is awesome. They are very helpful and friendly. The grounds are clean. dmfkdfdfkklgjkfljdjfgkldjfkjdfkjgdkfjgkdfjgkfjgjfkgjdkfgjkdfgjkdfgdgfdkfjgkdgfdkfjgkfjgkdjfgdjgkjgkjdfgjgdfgjdkfggjdjgkjfgkjfgjgkghgf

                                            Manager

                                            10/8/2014

                                            MAA Woodwind
                                            Thank you for the kind words about Reserve at Woodwind Lakes! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                            Review Author Icon

                                            Resident 95124

                                            Verified Resident ā€¢ 2014

                                            9/23/2014

                                            Nice apartments and amazing staff. Prompt maintenance and swift online service. Friendly staff and clean property. Maintenance service is very good and ticket submitted online are responded within 24 hours. Staff also follows up to make sure the service was delivered

                                              Manager

                                              9/9/2014

                                              MAA Woodwind
                                              Thank you for the feedback. Our resident satisfaction is our top priority and we would love for you to contact us in the office or on our resident concern line at 866-620-1130 to discuss any concerns. We will be sure to do what we can to make your home here at The Reserve at Woodwind Lakes better!
                                              Review Author Icon

                                              Resident 92995

                                              Verified Resident ā€¢ 2013 - 2014

                                              8/27/2014

                                              The office staff is absolutely willing and ready to help with any requests residents may have. Maintenance is courteous and work orders get done quickly. The grounds are VERY nice as well! I have lived here three years and I truly love it here! It's a great place to call home!

                                                Review Author Icon

                                                Resident 89660

                                                Verified Resident ā€¢ 2014

                                                8/15/2014

                                                The apartment is very nice. I am satisfied with it. The website did not do it justice, as I almost did not continue with it. However I was referred by a friend. The place is amazing. The staff is fun and real! Isra, really helped explain everything to me. The entire staff was helpful. The only thing I do not particularly like is that there are a lot of bees everywhere and lizards in the hallways.

                                                  Review Author Icon

                                                  Resident 82661

                                                  Verified Resident ā€¢ 2008 - 2014

                                                  7/18/2014

                                                  I have lived here for almost 6 years. Great location, quiet and has nice landscaping. It is a comfortable place to live and pet friendly. The office staff has change quite a bit, but are helpful when all is said and done. I would recommend you try this community.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Aspen

                                                    1 Bed, 1 Bath | 677 sq. ft.

                                                    $1,183 - $1,833

                                                    6 Available Units

                                                    See Floor Plan Details

                                                    The Magnolia

                                                    1 Bed, 1 Bath | 728 sq. ft.

                                                    $1,223 - $1,898

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Pine

                                                    2 Beds, 2 Baths | 1,334 sq. ft.

                                                    $1,583 - $2,818

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    The Maple

                                                    2 Beds, 1 Bath | 986 sq. ft.

                                                    $1,333 - $2,558

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    The Spruce

                                                    3 Beds, 2 Baths | 1,370 sq. ft.

                                                    $2,053 - $3,318

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFactsā„¢

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    B+

                                                    Review Ratings

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.1

                                                    Safety

                                                    2.8

                                                    Office Staff

                                                    4.0

                                                    Maintenance

                                                    4.2

                                                    Neighborhood

                                                    4.0

                                                    Survey Ratings

                                                    SatisFactsā„¢ Tour Survey

                                                    SatisFactsā„¢ Move-In Survey

                                                    SatisFactsā„¢ Maintenance Survey

                                                    SatisFactsā„¢ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Managerā€™s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    80.95%

                                                    Managerā€™s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    6.38 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • BBQ and Picnic Area
                                                    • BBQ and Picnic Areas
                                                    • Community Room with Wi-Fi
                                                    • Courtyard
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Media Center or Movie Theater
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Manager
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Resident Lounge
                                                    • Storage Space
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Find your next home at MAA Woodwind in Houston, TX. Nestled among Northwest Houston's loblolly pines, this community features one-, two-, and three-bedroom apartment homes with designer interiors, resort-style amenities, garages, and covered parking. Residents enjoy our bark park where all breeds are welcome, shimmering pool, fitness center, clubhouse, and community grill and picnic areas. MAA Woodwind is located just one block from Beltway 8 and close to the area's best schools, shopping, food, and entertainment.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is MAA Woodwind Rated?
                                                    Based on 479 number of votes by renters, MAA Woodwind is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at MAA Woodwind?
                                                    MAA Woodwind is rated 4.1/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    MAA Woodwind is rated 4.2/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at MAA Woodwind?
                                                    MAA Woodwind is rated 4.2/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is MAA Woodwind?
                                                    MAA Woodwind is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    MAA Woodwind is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at MAA Woodwind?
                                                    MAA Woodwind is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 80.9524% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 6.38 days to their community reviews in the past year.
                                                    Who manages MAA Woodwind?
                                                    MAA
                                                    What is the pet policy at MAA Woodwind?
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Lease Now for up to one month free! Certain exclusions may apply.

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    MAA Woodwind is a 677 - 1,370 sq. ft. apartment in Houston in zip code 77040. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,183 - $3,318. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Arcola, Cypress, and Humble.

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