4.3
UP TO 6 WEEKS FREE RENT ON SELECT UNITS!
4.3 rating
115 total reviews
(
111 Verified
)
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Updated Review
Current Resident 1331312
Verified Resident • 2025 - 2026
3.8
3/31/2026
If you're looking for a place that has walkabilty, then this is the place. The grocery store, restaurants and outdoor parks are all close. Since moving here I drive a lot less than before. The Scout is one of the better places I have rented at.
Updated Review
Current Resident 1306782
Verified Resident • 2023 - 2025
4.7
10/10/2025
The Scout is a quiet community with relatively reasonable pricing. The leasing team (HUGE shoutout to Brandon, who's been the only consistent person to be working at Scout for the entirety of our residency) is fun and plans amazing events for us to enjoy. We met our best friends here!
10/13/2025
Current Resident 1362797
Verified Resident • 2024 - 2025
2.8
9/9/2025
I have no interest in responding to this request. While I understand the intent behind gathering feedback, I simply do not wish to provide any comments or participate in leaving a review at this time.
9/10/2025
Updated Review
Current Resident 1259165
Verified Resident • 2024 - 2025
3.8
9/2/2025
interior of apt is very nice; grounds, parking area and outside of bldg need more attention. Dog poop is a problem and will soon get worse when new apt bldgs open directly north of The Scout; pets are allowed there but there is no green space visible.
9/3/2025
Prospective Resident 1364374
Verified Prospect • Visited 2025
4.8
9/1/2025
Lauren was great super informative and showed me the community no problem and answered all and any questions I had clean building and great views they offer community events for the people there which is great
9/2/2025
Current Resident 1358511
Verified Resident • 2025
5.0
8/13/2025
I love it here! The space is so clean and inviting, the amenities are well kept, and the staff is easy to communicate with and lovely! It feels like such a vibrant community, even though it is a large apartment complex.
8/13/2025
Prospective Resident 1357509
Verified Prospect • Visited 2025
2.3
8/10/2025
The building wasn't kept up super well.. the hallways were dingy and amenities lacking considering the $1700+ price tag on the one bedroom unit. The leasing associate also took my ID from me at the beginning of the tour and left it on the table in the lobby with no explanation, even after raised concerns. The unit we toured was just moved out of, and the leasing associate told us to "ignore the issues" rather than explain prior to the tour that someone had just been living there. overall off putting experience
8/11/2025
Current Resident 1354801
Verified Resident • 2025
5.0
8/2/2025
This community is very inviting with lots of activities, great location in richmond's scott's addition, and spacious living. Maintenance is very responsive and helpful. The price is super reasonable as well.
8/3/2025
Current Resident 1354002
Verified Resident • 2023 - 2025
3.8
7/30/2025
Overall I think the apartment community is good. I'm glad I chose this place when moving to the area. The rent amount for my current lease seems fair for the area. I do wish the maintenance staff was provided with better materials to handle repairs.
8/1/2025
Updated Review
Current Resident 1274890
Verified Resident • 2024 - 2025
3.5
7/29/2025
I wish I had gotten more of a heads up all the events that would happen at River City Roll/Bon Secours training center. I don't know if I would've moved in here had I known how loud it would constantly be, especially in the summers.
7/29/2025
Current Resident 1346662
Verified Resident • 2024 - 2025
4.0
6/30/2025
It is a great place to live. The only downside is that there can be some poor sound insullation up and down the floors. Its not too bad side to side though. All else in the community is very good. Love it.
6/30/2025
Updated Review
Current Resident 846273
Verified Resident • 2020 - 2025
3.5
6/9/2025
Been here since 2020, everything has been fine for the most part but maintenance always does a half assed job. They've come twice to fix the same issue and it's still not fixed, they also left a mess the first time. People don't clean up after their dogs. Staff is always super nice, however they only ever threaten consequences when rules are broken, instead of enforcing them. They've mass emailed hundreds of times for owners to clean up after their dogs, yet if they actually enforced their threat, you'd think people would listen by now?
6/10/2025
Current Resident 1341384
Verified Resident • 2024 - 2025
1.3
6/9/2025
They need to fix the problems instead of marking them as completed. I don't want to keep on writting to complete the character count - this is pointless. I just need my work completed and done. Please let me submit my request.
6/9/2025
Updated Review
Current Resident 1337173
Verified Resident • 2025
4.8
6/3/2025
The experience was very smooth and fast. I arrived and was welcomed very warmly with a key and a wealth of information to set me up for success on my move in day. Made me know right away that I made a great choice to live at the Scout.
6/4/2025
Current Resident 1337986
Verified Resident • 2025
4.8
5/26/2025
Location is super convenient to shopping and entertainment. Office staff is helpful and friendly. Can't wait for the amenities to be completely renovated so I can use them. Community events are plentiful and seem fun.
5/27/2025
Updated Review
Current Resident 1323385
Verified Resident • 2022 - 2025
3.5
5/11/2025
Maintenance and the staff is great. The community has gone slightly downhill since moving in, while also going up in price. Rooftop is closed and noise is frequent, even on work nights. If you enjoy a lively place this is for you.
5/12/2025
Current Resident 1334517
Verified Resident • 2024 - 2025
3.5
5/6/2025
It is very nice and the staff are very nice. They make sure everything is fixed in a timely manner and make sure it is done properly so they do not have to come back twice, and the resident isn't worrying about the issue for any longer.
5/7/2025
Current Resident 1334511
Verified Resident • 2023 - 2025
5.0
5/6/2025
I love The Scout! Ever since I moved in, everyone from the community, leasing office, to staff workers, maintenance are all so kind and friendly. The views are so pretty, and the leasing office is always striving to make others feel welcomed.
5/7/2025
Current Resident 1334091
Verified Resident • 2020 - 2025
4.0
5/5/2025
The staff is great and helpful and community stays clean, the only gripe I really have is the amount of dogs that are off leash on property and owners not being held accountable. Even if people say something to them, they don't think rules apply to them.
5/5/2025
Prospective Resident 1330858
Verified Prospect • Visited 2025
5.0
4/20/2025
Imani was such an amazing and knowledgeable consultant. She is the Assistant Manager there but knew her tour path and knew how to help me identify my needs for an apartment. When I expressed any concerns or objections, she was able to explain what else she could provide to make us feel valued and wanted. Amazing job SteelHead for having such wonderful staff. The Property Manager was very welcoming as well. I will refer anyone I know to this community.
4/21/2025
Current Resident 1327898
Verified Resident • 2023 - 2025
4.7
4/8/2025
One of the best communities I've lived in since moving to Richmond a decade ago. I've never experienced a cleaner or more welcoming community, a better maintenance team or a more responsive leasing office. Would absolutely recommend.
4/8/2025
Current Resident 1327426
Verified Resident • 2023 - 2025
4.8
4/6/2025
It's a nice building and I like the amenities, the parking is a hassle for guests because they often have to park on the street and walk up and the elevators are broken frequently. However overall it is a good place and I have enjoyed living here
4/7/2025
Current Resident 1324680
Verified Resident • 2023 - 2025
2.8
3/23/2025
The building and community is not kept up with and not taken care of. The maintence staff does their best but the way the building is ran is not effective. The people who live here don't care to take care of the community. The elevator is broken. There has been a lot of bike left and door handle left. An apartment is supposed to be convenient and this one is the opposite.
3/24/2025
Current Resident 1321997
Verified Resident • 2025
5.0
3/9/2025
Great building, quiet residents, great staff. Very clean. Helpful staff. Parking is the only thing in question for this building. Local to some many bars and restaurants. Quick walk to the ball diamond.
3/10/2025
Current Resident 1317545
Verified Resident • 2024 - 2025
1.8
2/16/2025
The apartment amenities are constantly broken. Building doors don't lock. People constantly rip the door handles off the main doors. A homeless person was found in the lobby during this time. Elevators break monthly. There is no help button in the elevator (hasn't been there for 5+ months despite informing staff this is against code). Back yard is filled with dog poop. Staff says they understand frustrations but do nothing. Don't recommend living here. You could find something better.
2/17/2025
*The 1908 - Income Restricted*
1 Available Unit
Studio, 1 Bath | 555 sq. ft.
$1,550 - $1,971
See Floor Plan Details
The Juliette
4 Available Units
1 Bed, 1 Bath | 694 sq. ft.
$1,695 - $2,668
See Floor Plan Details
The Baker
1 Available Unit
1 Bed, 1 Bath | 595 sq. ft.
$1,550 - $2,033
See Floor Plan Details
*The 1899 - Income Restricted*
1 Available Unit
1 Bed, 1 Bath | 694 sq. ft.
$1,695 - $2,484
See Floor Plan Details
*The 1927 - Income Restricted*
1 Available Unit
1 Bed, 1 Bath | 694 sq. ft.
$1,695 - $2,484
See Floor Plan Details
The MacTavish
1 Available Unit
1 Bed, 1 Bath | 720 sq. ft.
$1,745 - $2,547
See Floor Plan Details
The Brito
1 Available Unit
1 Bed, 1 Bath | 720 sq. ft.
$1,745
See Floor Plan Details
The Taylor
2 Available Units
2 Beds, 2 Baths | 1,200 sq. ft.
$2,440 - $4,302
See Floor Plan Details
The Mulberry
1 Available Unit
2 Beds, 2 Baths | 1,200 sq. ft.
$2,440 - $4,059
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
3.6
Grounds
3.8
Safety
3.9
Office Staff
4.4
Maintenance
4.0
Neighborhood
4.5
Survey Scores (from 102 surveys)
Post-Tour Survey
4.7
Move-In Survey
5.0
Maintenance & Support Survey
4.5
Lease Renewal Survey
4.3
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
95.45%
Manager’s Review Reply Time
Average time to respond to reviews
0.82 days
Claim your community to update listing information, capture leads, and respond to reviews!
The Scout Scotts Addition is a 555 - 1,200 sq. ft. apartment in Richmond in zip code 23230. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,550 - $4,302. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.