The Scout Scotts Addition
A
A
Award Winner
947 Myers Street , Richmond, VA 23230

4.3

(217 Reviews & Surveys)
$1,550 - $4,302/mo

Move-In Specials

UP TO 6 WEEKS FREE RENT ON SELECT UNITS!

Reviews

4.3 rating

115 total reviews

(

111 Verified

)

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Summarized by generative AI from text of customer reviews

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Current Resident 261006

Verified Resident 2020 - 2021

4.3

8/3/2021

After 9 months living here I can honestly say I have thoroughly enjoyed my time at The Scout. The location is super convenient to many of my favorite bars, restaurants and Aldi. I love the size and layout of my apartment - especially the huge balcony with a great view of the neighborhood. There were some issues with parking this past spring but the current management team seems to have worked hard to come up with the most viable long term solution. I had a specific parking issue where I had missed some communication about upcoming changes and the office staff was very understanding and worked with me to resolve the issue. The complex has all the amenities that you'd expect from a newer building - pool, gym, lounge - and package room with a fridge is super helpful for those of us who get meal delivery. Can be a little noisy at times but that's pretty typical for this neighborhood. Overall, I would definitely recommend if you're looking for an area of Richmond with a more urban feel!

    Property Manager Response

    8/3/2021

    Thank you so much for this glowing review! It's so nice to hear that you've had a great experience working with our management team and that you've enjoyed all the amenities that The Scout has to offer. We agree that the location is pretty fantastic and we're glad you've been able to enjoy the surrounding area. Thanks again for your kind words!
    Review Author Icon

    Current Resident 933910

    Verified Resident 2020 - 2021

    4.3

    8/1/2021

    It's great if you can get a guaranteed parking permit on day 1 of moving in. Just note that is an additional cost. Without a parking permit, you are straight out of luck, as there is no public parking near the apartment complex. I would definitely not recommend living here without the parking permit. I have also heard of significant rent increases for residents wanting to renew their lease (much higher than other apartments in the area).

      Property Manager Response

      8/2/2021

      We welcome feedback from our residents and appreciate the time you took to share your thoughts with us. If you have any questions about lease renewal or any other aspect of your experience, our office is more than happy to help and can be reached at info@thescoutrva.com. We are dedicated to ensuring our amazing group of residents are satisfied!
      Review Author Icon

      Current Resident 920871

      Verified Resident 2020 - 2021

      3.8

      6/24/2021

      The community is brand new, so everything works good. However, there are few issues that need to be taken care of. Firstly, the parking. It used to be free but starting July 6, 2021 they gonna charge for parking because there are not enough spots available for everyone. Secondly, package handling is not right. Few packages have gone missing for the last few months. Lastly, some dog owners are not cooperative in cleaning their dogs' mess after they poop or urinate. Most importantly, there are not enough cams to spot their neglects.

        Property Manager Response

        6/30/2021

        Hello and thank you for this review. I'd like to speak with you more. If you could email me at info@thescoutrva.com, that would be great. Thank you and I look forward to hearing from you.
        Review Author Icon

        Current Resident 467592

        Verified Resident 2020 - 2021

        3.3

        6/20/2021

        Great location. Nice amenities. Super close to restaurants and breweries. Also has some free parking available. However, there is Not enough parking for all the residents. My biggest complaint is that residents can be loud and rowdy especially on the weekends. You can hear everything that's goes on in the hallway/club room if you live on that hall. I definitely suggest a unit further from the club room and pool for that reason. Also not a great apartment if you have pets. You aren't allowed to bring your dog out on the deck.

          Property Manager Response

          6/23/2021

          Thank you for this review. I'd love the opportunity to speak with you more about any complaints, so if you could contact me at info@thescoutrva.com that would be great. Thank you and I look forward to hearing from you.
          Review Author Icon

          Current Resident 912916

          Verified Resident 2021

          4.7

          6/7/2021

          I love it! Great place to live and very nice management team. Spencer has been great and we would recommend this apartment complex to anyone looking for a safe, comfortable living situation. Thanks for everything.

            Property Manager Response

            6/9/2021

            Thank you so much for taking the time to share this feedback with us. We appreciate the kind words about our team and are so pleased to hear you would recommend The Scout to others. We hope you have a lovely day!
            Review Author Icon

            Current Resident 907477

            Verified Resident 2020 - 2021

            3.8

            5/24/2021

            The Scout is a great place to live if you're new to the city or looking to have all amenities within a few steps. Gym, pool and rooftop are great. Also, the apartments are huge! Rent is a little high and utilities, water and internet are not included so compared to the rest of Richmond it is a pricier place to live. However you are walking distance to a lot of great breweries.

              Property Manager Response

              5/25/2021

              Thank you very much for this review! We are glad you've been enjoying our complex at The Scout. We are thrilled you like our convenient location, and if there is anything else we can do for you, please don't hesitate to let us know. Thank you and have a great day.
              Review Author Icon

              Current Resident 902894

              Verified Resident 2020 - 2021

              4.3

              5/11/2021

              I love the apartment itself; it's a lot of space and the balcony view is great! We have struggled with loud, inconsiderate neighbors and trouble using the community amenities. Other than that though, we love using the pool and the gym (which are always in great condition)!

                Property Manager Response

                5/12/2021

                Thank you for this review. We are delighted you have been enjoying the layout of our apartments. I would like to apologize for the noise you have been experiencing. Could you, by chance, give us a call at 804-207-5588? We'd love to help and hopefully make your experience even better.
                Review Author Icon

                Current Resident 898321

                Verified Resident 2020 - 2021

                1.0

                4/28/2021

                Do not move here! The leasing office staff is unprofessional and not helpful. You will get blamed for maintenance issues even though items in the apartment were not installed correctly. Additionally, there's no enough parking for everyone so you are constantly at fear of being towed.

                  Property Manager Response

                  4/30/2021

                  We are so sorry to hear about your frustrations and want to work with you directly to resolve your concerns. Please reach out to us at info@thescoutrva.com so we can speak further. We're eager to help and connect with you soon!
                  Review Author Icon

                  Current Resident 886289

                  Verified Resident 2021

                  2.5

                  3/21/2021

                  Parking is a huge issue with many residents and it is yet to be resolved. They are your typical cheaply built and way over priced apartments. Other than parking, there's nothing exceptionally great or terrible about this complex.

                    Property Manager Response

                    3/22/2021

                    I'm sorry to hear about your frustration with parking and I'd like to go over your concerns directly so we can speak further. Could you send us a note at info@thescoutrva.com so we can touch base? I look forward to hearing from you.
                    Review Author Icon

                    Current Resident 885099

                    Verified Resident 2021

                    3.8

                    3/17/2021

                    Easy move in, but the leasing staff has told us a couple things that did not turn out to be true, including parking situation (not great) and that we were the first to live in our unit (not true, we get mail from the previous tenent)

                      Property Manager Response

                      3/18/2021

                      We value your comments and want to say thank you for choosing to reside with us. It's important to us that your experience is everything you hoped it would be, and we invite you to reach out to our team directly at info@thescoutrva.com if we can answer any questions or assist with any concerns. We aim for complete transparency and want to ensure you're satisfied.
                      Review Author Icon

                      Current Resident 883704

                      Verified Resident 2020 - 2021

                      4.3

                      3/14/2021

                      Staff is super friendly and helpful! Huge apartments, good quality, great location! Parking is the absolute worst, rarely do I find a spot in the lot so I have to find street parking (and the waitlist for a reserved spot is like 30 people long). The package system is also pretty bad. They all just go into a room and you have no idea if/ when you got a package unless you are constantly checking every package in the room (and sometimes they aren't in the room). But with such a big building, that's a lot of packages to go through. Amenities are awesome and (covid permitting) community events are great too! It's a shame parking is such a headache or this would be hands down a great place to live.

                        Property Manager Response

                        3/16/2021

                        Thanks for taking the time to share your experience with us. We always want our residents to be 100% satisfied and we invite you to reach out to us at info@thescoutrva.com so we can go over any concerns you have directly. We're here to help.
                        Review Author Icon

                        Current Resident 878478

                        Verified Resident 2021

                        5.0

                        3/2/2021

                        I have only been here since sunday. It seems great so far and everyone i have interacted with has been very nice. No issues at this point and i am looking forward ti living here until next April. Thank you.

                          Property Manager Response

                          3/4/2021

                          Welcome to The Scout! We're so happy to have you as a member of the community, and we're delighted to hear your residency has been satisfactory thus far. We have a great group of residents and it's wonderful to see your experience reflects that.
                          Review Author Icon

                          Current Resident 802836

                          Resident 2020 - 2021

                          4.0

                          2/28/2021

                          Overall, this has been a very enjoyable place to live so far. The complex is new and kept very clean. The leasing staff is super nice and helpful and I've had no maintenance issues to speak of. The amenities - gym, pool, club room, etc. - are pretty nice compared to most places in RVA and the view from the higher floor apartments with (very large) balconies is something that can be hard to find in this area. The one major issue is parking. There are not enough parking spaces for all residents and this was not made abundantly clear during the leasing process. This can be incredibly frustrating if you're someone who always arrives home after 6pm and not something I was expecting in RVA (this isn't exactly Manhattan). Other than that, this is a nice place to call home for a while!

                            Property Manager Response

                            3/2/2021

                            Thank you for taking the time to share your experience with us. It helps our team know how we're doing and we're pleased to hear there are numerous aspects of your residency that are 100% satisfactory. We are always open to suggestions, though, and would be happy to go over any questions should you have any. Just give us a call or send us a note at info@thescoutrva.com and we'll be happy to assist.
                            Review Author Icon

                            Current Resident 871000

                            Verified Resident 2021

                            4.5

                            2/7/2021

                            Great, communicative staff that is quick to respond and answer any questions you have for them! The Apartment itself is modern, up-to-date, spacious and clean, with luxurious amenities. It's a busy, young professional area with plenty of local restaurants and bars to hangout at on the weekend!

                              Property Manager Response

                              2/8/2021

                              This is excellent feedback! We're so glad our team has been providing fantastic service and you're loving the up-to-date design of your apartment. We thank you for choosing to reside with us.
                              Review Author Icon

                              Current Resident 869733

                              Verified Resident 2021

                              4.8

                              2/2/2021

                              Amazing experience overall the place is wonderful but could have residents be more mindful of noise they make. Everything about this place is what I've been looking for and couldn't be more grateful to live here

                                Property Manager Response

                                2/3/2021

                                Thanks for taking the time to share your review with us. We're glad your experience has been amazing overall and we are always here for you should you ever have any questions or concerns. Hope you have a great day!
                                Review Author Icon

                                Current Resident 852748

                                Verified Resident 2020

                                5.0

                                12/13/2020

                                So far I have enjoyed living here, especially with a dog! I am so close to the shops and restaurants of scott's addition but have the luxury of having plenty of grass behind the building for my dog. Great balance of both.

                                  Property Manager Response

                                  12/14/2020

                                  Thanks for sharing this excellent feedback with us! We're so pleased to hear our convenient location is working out well and your dog is enjoying the community as well! We appreciate the awesome 5-star rating!
                                  Review Author Icon

                                  Current Resident 838478

                                  Verified Resident 2020

                                  4.7

                                  11/16/2020

                                  Leasing and move-in process was smooth and the ladies in the leasing office were very easy to work with! Leasing office was very accommodating to my quick turnover I needed to move in. Overall the community is great so far. Amenities and location are the top reasons I decided to move into The Scout.

                                    Property Manager Response

                                    11/17/2020

                                    We're thrilled you decided to reside with us and we thank you so much for this excellent feedback. It's great to hear we were able to accommodate your move-in date and everything is satisfactory thus far. We hope you have a great day!
                                    Review Author Icon

                                    Current Resident 828002

                                    Verified Resident 2020

                                    4.8

                                    10/4/2020

                                    Recently move in, love the amenities and the proximity to Scott's addition. Real estate investor relocating to Richmond and looking for single and multi family homes in the surrounding area. Call me anytime at !

                                    Property Manager Response

                                    10/4/2020

                                    Thanks for pointing out our excellent amenities here at The Scout! We're so pleased to welcome you to the community and hope you have a great day!
                                    Review Author Icon

                                    Current Resident 822132

                                    Verified Resident 2020

                                    4.5

                                    9/21/2020

                                    The staff is extremely friendly and helpful. They have kept close contact with me via email throughout the entire process. The apartment is beautiful, several different layouts but very spacious. There is a dog park, gym, pool, lounge area (with incredible views). Great place to live if you like being outdoors and exploring the endless breweries surrounding the area. My only complaint is the limited on site visitor parking, however street parking is usually available.

                                      Property Manager Response

                                      9/22/2020

                                      We're delighted to hear you're enjoying The Scout! From our first-class amenities to several different layouts to choose from to suit your needs, it sounds like the community is a perfect fit. Thanks for sharing this great review, and we hope you have a wonderful day!
                                      Review Author Icon

                                      Current Resident 819829

                                      Verified Resident 2020

                                      4.7

                                      9/17/2020

                                      My apartment is really spacious and nice. I've had positive experiences with the staff so far. The location is great, though perhaps a little noisy if that's a concern. The amenities (pool, gym, rooftop grill area) are nice.

                                        Property Manager Response

                                        9/18/2020

                                        It's great to hear you're enjoying your spacious apartment! Thanks for the big thumbs up regarding our friendly service as well. From the numerous amenities you pointed out to our excellent location, there's a lot to love at The Scout and we're so happy you've decided to reside with us!

                                        Floor Plans & Pricing

                                        Studio

                                        *The 1908 - Income Restricted*

                                        1 Available Unit

                                        Studio, 1 Bath | 555 sq. ft.

                                        $1,550 - $1,971

                                        See Floor Plan Details

                                        1 Bedroom

                                        The Juliette

                                        4 Available Units

                                        1 Bed, 1 Bath | 694 sq. ft.

                                        $1,695 - $2,668

                                        See Floor Plan Details

                                        The Baker

                                        1 Available Unit

                                        1 Bed, 1 Bath | 595 sq. ft.

                                        $1,550 - $2,033

                                        See Floor Plan Details

                                        *The 1899 - Income Restricted*

                                        1 Available Unit

                                        1 Bed, 1 Bath | 694 sq. ft.

                                        $1,695 - $2,484

                                        See Floor Plan Details

                                        *The 1927 - Income Restricted*

                                        1 Available Unit

                                        1 Bed, 1 Bath | 694 sq. ft.

                                        $1,695 - $2,484

                                        See Floor Plan Details

                                        The Brito

                                        1 Available Unit

                                        1 Bed, 1 Bath | 720 sq. ft.

                                        $1,745

                                        See Floor Plan Details

                                        The MacTavish

                                        1 Available Unit

                                        1 Bed, 1 Bath | 720 sq. ft.

                                        $1,745 - $2,547

                                        See Floor Plan Details

                                        2 Bedrooms

                                        The Taylor

                                        2 Available Units

                                        2 Beds, 2 Baths | 1,200 sq. ft.

                                        $2,440 - $4,302

                                        See Floor Plan Details

                                        The Mulberry

                                        1 Available Unit

                                        2 Beds, 2 Baths | 1,200 sq. ft.

                                        $2,440 - $4,059

                                        See Floor Plan Details

                                        Disclaimer: Special, prices and availabilities subject to change.

                                        epIQ Ratings

                                        What is epIQ?

                                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                        epIQ Report Card

                                        In partnership with SatisFacts™

                                        Community epIQ Grade

                                        A
                                        A

                                        Renter Ratings

                                        A

                                        Review Ratings (from 22 reviews)

                                        Noise

                                        3.6

                                        Grounds

                                        3.8

                                        Safety

                                        3.9

                                        Office Staff

                                        4.4

                                        Maintenance

                                        4.0

                                        Neighborhood

                                        4.5

                                        Survey Scores (from 102 surveys)

                                        Post-Tour Survey

                                        4.7

                                        Move-In Survey

                                        5.0

                                        Maintenance & Support Survey

                                        4.5

                                        Lease Renewal Survey

                                        4.3

                                        Review Count

                                        A

                                        Number of reviews in the past 365 days

                                        22

                                        Manager’s Review Engagement

                                        A+

                                        Percentage of reviews responded to

                                        95.45%

                                        Manager’s Review Reply Time

                                        A+

                                        Average time to respond to reviews

                                        0.82 days

                                        Features & Amenities

                                        Laundry
                                        • Washer/Dryer
                                        Parking
                                        • Covered Lot
                                        • Other
                                        • Surface Lot
                                        • Car Charging Stations
                                        • Covered Parking
                                        • First Come First Serve Parking
                                        • Reserved Un-covered Parking
                                        Pets
                                        • Cats Allowed
                                          Fee: $300 ~ 400. Rent: $50. Comments: Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $300 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 50 LBS are welcome on the first floor only.
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                                          More Info
                                        • Dogs Allowed
                                          Fee: $300 ~ 400. Rent: $50. Comments: Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $300 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 50 LBS are welcome on the first floor only.
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                                        Other
                                        • 24-Hour Emergency Maintenance
                                        • Additional Storage
                                        • Air Conditioning
                                        • Bark Park
                                        • Billiards
                                        • Business Center
                                        • Cat Friendly
                                        • Community Website
                                        • Controlled Access
                                        • Convenient Highway Access
                                        • Convenient to Breweries and Distilleries
                                        • Convenient to Downtown Richmon
                                        • Convenient to Public Transportation
                                        • Dishwasher
                                        • Elevator
                                        • Fitness Center
                                        • Gas Grills
                                        • Hardwood Floors
                                        • Java Station
                                        • Keyless Entry
                                        • Large Dog Friendly
                                        • Monthly Resident Events
                                        • On-Site Management + 24-Hr Emergency Maintenance
                                        • Open Floor Plans with Abundant Natural Light
                                        • Outdoor Patio with Fire Pit
                                        • Pet Spa
                                        • Resort Style Swimming Pool
                                        • Roof-top Terrace
                                        • Rooftop Deck with Grilling Area
                                        • Short Term Lease Available
                                        • Sundeck
                                        • Walking Distance to FAU
                                        • Walking Trails
                                        • Wi-Fi in Amenity Areas
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                                        Leasing

                                        We've taken every step to ensure that life at The Scout Scott's Addition is everything you hoped it would be and just a little more. Located in one of Richmond's fastest-growing and most exciting neighborhoods, The Scout Scott's Addition has access to the best of Scott's Addition. Walk to breweries, wineries, arcades, bowling, parks, and museums. Discover for yourself why this is Richmond's hottest, new community.
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                                        Leasing Options

                                          • Available months 9,10,11,12,13,14,15,16

                                        Office Hours

                                        • Sunday: Closed
                                        • Monday - Friday: 09:00 AM - 06:00 PM
                                        • Saturday: 10:00 AM - 05:00 PM
                                        This community is managed by

                                        SteelHead Management

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                                        Questions & Answers (0)

                                        Frequently Asked

                                        How is The Scout Scotts Addition Rated?
                                        Based on 217 number of votes by renters, The Scout Scotts Addition is currently rated 4.3 out of 5 stars.
                                        How satisfied are residents with the upkeep and overall appearance of the grounds at The Scout Scotts Addition?
                                        The Scout Scotts Addition is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                        How effective was the maintenance team when resolving your problem?
                                        The Scout Scotts Addition is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                        What are noise levels like at The Scout Scotts Addition?
                                        The Scout Scotts Addition is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                        How safe is The Scout Scotts Addition?
                                        The Scout Scotts Addition is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                        How satisfied are residents with the neighborhood?
                                        The Scout Scotts Addition is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                        How satisfied are residents with the staff at The Scout Scotts Addition?
                                        The Scout Scotts Addition is rated 4.4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                        How often does management engage with reviews?
                                        Managers have responded to 95.45% of their community reviews in the past year.
                                        How quickly does management engage with reviews?
                                        Managers have replied within 0.82 days to their community reviews in the past year.
                                        Who manages The Scout Scotts Addition?
                                        SteelHead Management
                                        What is the pet policy at The Scout Scotts Addition?
                                        Cats Allowed
                                        Fee: $300 ~ 400
                                        Rent: $50
                                        Comments: Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $300 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 50 LBS are welcome on the first floor only.
                                        Dogs Allowed
                                        Fee: $300 ~ 400
                                        Rent: $50
                                        Comments: Please contact the Management Office for complete Pet Policy information. We welcome one or two pets per apartment. A $300 Non-Refundable Pet Fee Applies for the 1st Pet, and a $100 Non-Refundable Pet Fee for the 2nd Pet. Pet Rent is $25 per month per pet. Pets over 50 LBS are welcome on the first floor only.
                                        What types of floor plans are available?
                                        1 Bed, 1 Bath
                                        2 Beds, 2 Baths
                                        Studio, 1 Bath
                                        What is the move-in special?
                                        UP TO 6 WEEKS FREE RENT ON SELECT UNITS!

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                                        Baths

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                                        Under New Management

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                                        The Scout Scotts Addition is a 555 - 1,200 sq. ft. apartment in Richmond in zip code 23230. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,550 - $4,302. Nearby cities include North Chesterfield, Highland Springs, Henrico, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.