Carlton Arms of St. Petersburg

. #1 . #8

Award Winner

Carlton Arms of St. Petersburg

6699 31st Way South, Saint Petersburg, FL 33712

4.8

(798 Reviews & Surveys)

$796 - $1,673/mo

Reviews

4.8 rating

199 total reviews

(

170 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Activities (18)

Location (16)

Maintenance (48)

Rent (9)

Rooms (3)

Safety (6)

Staff (72)

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Recently Lived In
Review Rating

Current Resident 1321176

Verified Resident • 2012 - 2025

5.0

3/6/2025

I have enjoyed living at Carlton Arms St. Petersburg. The staff is friendly and always willing to help. Vicki is a gem and very empathetic to the needs of the elderly. I think it is important to be able to have pets. The staff hosts social events and encourages us to get to know our neighbors. The grounds are well maintained and conducive for walking.

Property Manager Response

3/6/2025

Thank you so much for your kind words and the great review! We are thrilled to hear that you're enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure that all of our residents feel valued and have everything that they need. We appreciate your feedback and look forward to continuing to exceed your expectations.

Updated Review

Current Resident 1250085

Verified Resident • 1999 - 2025

5.0

2/27/2025

Everyone at this complex is extremely nice and efficient, people in the office, maintenance and yard helpers. The rent is reasonable . The grounds are well-maintained. It is a pleasant place to live!

Property Manager Response

2/27/2025

Thank you for the kind words and the great review! We take pride in our community, our staff, and our residents and its wonderful to know that our efforts are appreciated! Thanks for choosing Carlton Arms of St Petersburg as your home!

3 Previous

Last 12/26/2024

Current Resident 1315253

Verified Resident • 2021 - 2025

5.0

2/6/2025

Very quiet and well maintained. Office staff are very knowledgeable and approachable. They make you feel like you are a part of a large family, than a community. Any issues are resolved as quickly as possible.

Property Manager Response

2/9/2025

Thank you for your sincere feedback! We re thrilled to hear that you ve had such a positive experience during your time with us. Providing excellent service and amenities is a priority for us, and we re delighted that we ve met your expectations. If there s anything else we can do to enhance your living experience, please do not hesitate to let us know. We appreciate your residency and look forward to continuing to exceed your expectations

Current Resident 1314417

Verified Resident • 2022 - 2025

5.0

2/3/2025

For the most part it has been great!! I have very nice neighbors! Staff are always pleasant and helpful! I have felt very safe as far as security goes!! Nice to have neighbors that look out for one another as well.

Property Manager Response

2/3/2025

Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure that all of our residents feel valued and have everything that they need. We appreciate your feedback and look forward to continuing to exceed your expectations.

Updated Review

Current Resident 1308927

Verified Resident • 2024 - 2025

5.0

1/16/2025

This place is a little oasis in the area. I love it! I had the community on my radar for about 3 years before getting the call that there was finally availability. It was worth the wait! I couldn't be happier!

Property Manager Response

1/16/2025

1 Previous

1/9/2025

Current Resident 1308933

Verified Resident • 2014 - 2025

5.0

1/9/2025

Love it. Staff is great. Office ladies like family and maintenance guys really get the job done-right away. Thanks all grounds great party great (miss able to do personal gathering). Club house looks good too

Property Manager Response

1/9/2025

Current Resident 1304536

Verified Resident • 2017 - 2024

4.8

12/21/2024

I am so grateful to be here. Clean and quiet and nice people. If I need maintenance or have questions everyone is on it the minute I ask. Sheila , Joyce and Vicki are the staff members I have the most contact with, and they are treasures!

Property Manager Response

12/26/2024

We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We think our Leasing Staff is pretty top notch, too! Thanks for calling Carlton Arms of St Petersburg home!

Current Resident 1304057

Verified Resident • 2024

5.0

12/19/2024

Just moved back as Carlton Arms St.Pete was our first home upon moving to FL in 2016 until 2018. Always had good experiences previously with the entire property staff and management team. Vicki does a great job!

Property Manager Response

12/26/2024

We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. Thanks for calling Carlton Arms of St Petersburg home and coming back!!

Current Resident 1299909

Verified Resident • 2024

5.0

12/5/2024

Love this place I couldn't imagine living anywhere else. The physical complex is well maintained, staff is great, location is great. It is safe and very quiet. I don't see myself leaving here for a very long time.

Property Manager Response

12/26/2024

We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated.Phillip is a great asset to our Maintenance team. Thanks for calling Carlton Arms of St Petersburg home and for never leaving!

Updated Review

Current Resident 1292372

Verified Resident • 2008 - 2024

5.0

11/27/2024

I chose Carlton Arms because I lived at Coquina key arms and enjoyed it immensely. This place was no disappointment, it is meticulously maintained and an absolutely beautiful piece of property. I enjoy living here very much.

Property Manager Response

12/2/2024

Thank you for the great review! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

1 Previous

11/7/2024

Updated Review

Current Resident 1277805

Verified Resident • 2024

4.3

11/14/2024

The leasing office staff is amazing. The are fun, friendly, while maintaining professionalism. The maintenance staff is very friendly as well, and always willing to help if they can. Anything needing to be resolved is done in a timely manner.

Property Manager Response

12/2/2024

Thank you for taking the time to share your positive experiencel! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

2 Previous

Last 11/12/2024

Current Resident 1294213

Verified Resident • 2015 - 2024

4.7

11/14/2024

The office staff are amazing, they are quick to respond and go the extra mile to make this community a great place to call home. The maintenance crew are the best. Our community is friendly and love it here at Carlton Arms!

Property Manager Response

12/2/2024

Current Resident 1280989

Verified Resident • 2024

5.0

9/19/2024

If you are looking for a community, look no further. All the staff from the front office to resident services go above and beyond to make it a safe, fun place to live. I don't see myself moving from this community. By far the best bang for your buck

Property Manager Response

10/2/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. Thank you for calling Carlton Arms of St Petersburg home!

Current Resident 1280918

Verified Resident • 2024

5.0

9/19/2024

The community is very well maintained - the landscaping is beautiful. This community (Like all Mahaffey communities) is very well staffed and maintained. It is a beautiful location with fantastic views of the bay.

Property Manager Response

9/19/2024

Thank you so much for your sincere feedback! We appreciate you taking the time to give such a great review!

Current Resident 1243454

Verified Resident • 2020 - 2024

5.0

9/19/2024

The residence here are friendly, and the staff is top-notch. Maintenance is always done above expectation. We have enjoyed being resident here. This was always the place to compare the others to when we were looking at apartments

Property Manager Response

9/19/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. Thanks for calling Carlton Arms of St Petersburg home!

Current Resident 1277867

Verified Resident • 2015 - 2024

2.7

9/6/2024

Maintenance has a few issues with actually repairing or fixing issues. It took 2 weeks to fix our air conditioner, and 5 days to fix our hot water issue and my bedroom ceiling hasn't really been fixed since a leak that happened in 2023.

Property Manager Response

9/13/2024

We're truly sorry to hear about your frustrations. Providing timely maintenance and addressing residents' concerns are important priorities for us, and we apologize if we've fallen short of your expectations. We take your feedback seriously and are actively working to improve our responsiveness and communication. Please reach out to our office directly with any outstanding maintenance requests or concerns so we can address them promptly. Your satisfaction is important to us, and we're committed to making things right. Thank you for choosing Carlton Arms of St Petersburg as your home!

Current Resident 1276311

Verified Resident • 2022 - 2024

5.0

8/31/2024

Good experience, everyone is very nice and helpful. Staff is welcoming and friendly. Close proximity to downtown and to the route 275. Grounds are kept well. The staff at the gate are wonderful always helpful.

Property Manager Response

9/6/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

Updated Review

Current Resident 1236940

Verified Resident • 2023 - 2024

4.7

8/8/2024

I am very fortunate to live here. All staff go above and beyond on a daily basis. The grounds are beautifully kept, any maintenance issues with my apartment are handled very quickly and completed right the first time. Office staff are great. After hours maintenance issues always addressed promptly.

Property Manager Response

8/9/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

1 Previous

3/21/2024

Current Resident 1270063

Verified Resident • 2022 - 2024

5.0

8/5/2024

Great community! Great office staff! Great maintenance crew! Always timely, always efficient! Always effective! Carlton Arms is a wonderful apartment complex for 55+ with great amenities and perks!!!!

Property Manager Response

8/9/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

Updated Review

Current Resident 1251530

Verified Resident • 2020 - 2024

4.7

7/25/2024

This is a really nice complex. In particular, the office and maintenance staff are helpful and friendly. The grounds are lovely as is the pool. The laundry room is kept clean. I am fortunate to have found this complex.

Property Manager Response

8/9/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

2 Previous

Last 6/27/2024

Updated Review

Current Resident 1233396

Verified Resident • 2023 - 2024

4.8

7/1/2024

Attentive staff, friendly neighbors, well kept property, great location, affordable rent. Really grateful to have found this community. I love my large, private patio, having windows on the front and back of my unit. Being a single senior woman, I feel safe living here.

Property Manager Response

7/10/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

1 Previous

3/9/2024

Current Resident 1257629

Verified Resident • 2020 - 2024

4.5

6/20/2024

This is a lovely, well-maintained 55+ community. My apartment is spacious with plenty of closet space and a beautiful view. The grounds have lots of big shady spots. Monthly clubhouse events are a great way to get together with friends and meet new neighbors.I wouldn't want to live anywhere else.

Property Manager Response

6/20/2024

Current Resident 239304

Verified Resident • 2024

5.0

6/10/2024

Amazing Management and Maintenance Staff. Wonderful Move in experience. ...........................................................

Property Manager Response

6/11/2024

Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!

Prospective Resident 1252848

Verified Prospect • Visited 2024

5.0

5/23/2024

Very friendly and informative staff the property is very welcoming and well kept. There are many floor plans to choose from which is amazing! However there is a wait list, I feel it is worth the wait! I can't wait to live here!

Property Manager Response

5/23/2024

Thank you so much for your sincere feedback! We're thrilled to hear that you have had such a positive experience during your visit with us. We appreciate you taking the time to give such a great review! We look forward to having you as a part of the Carlton Arms family.

Current Resident 1250534

Verified Resident • 2024

5.0

5/11/2024

Great place to live for a great price managed by great staff !!! Well kept and maintained. I highly recommend living here. The neighbors are nice and they allow pets. I feel safe and do not worry about my property living here.

Property Manager Response

5/13/2024

Thank you so much for your sincere feedback! We're thrilled to hear that you continue to have such a positive experience during your time with us. We appreciate your residency and look forward to continuing to exceed your expectations.

Floor Plans & Pricing

All (4)
Studio (1)
1 Bed (1)
2 Beds (2)

Studio

Studio, 1 Bath

$1,138

See Floor Plan Details

1 Bedroom

1 Bed, 1 Bath

$1,431

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

$796

See Floor Plan Details

2 Beds, 1.5 Baths

$1,673

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A+

Review Ratings (from 48 reviews)

Noise

4.9

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.9

Survey Scores (from 599 surveys)

Post-Tour Survey

4.9

Move-In Survey

4.9

Maintenance & Support Survey

4.9

Lease Renewal Survey

4.8

Review Count

A+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A+

Average time to respond to reviews

0.79 days

Features & Amenities

Laundry

In-Unit Washer/Dryer
Laundry Facilities
Laundry On-Site
Washer/Dryer Connections

Parking

Parking

Pets

Cats Allowed
Dogs Allowed

Other

Air Conditioning
Balcony/Deck
Cat Friendly
Community Center
Dishwasher
Fitness Center
Large Dog Friendly
On-site Personnel
Pool/Hot Tub

Show Less

This community is managed by

The Mahaffey Company

Communities

View All Communities

Questions & Answers (1)

Anonymous

Asked on: 03/19/2018

Q: What is security like?

Frequently Asked

How is Carlton Arms of St. Petersburg Rated?

Based on 798 number of votes by renters, Carlton Arms of St. Petersburg is currently rated 4.8 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Carlton Arms of St. Petersburg?

Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Carlton Arms of St. Petersburg?

Carlton Arms of St. Petersburg is rated 4.9 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Carlton Arms of St. Petersburg?

Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Carlton Arms of St. Petersburg is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Carlton Arms of St. Petersburg?

Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 0.79 days to their community reviews in the past year.

Who manages Carlton Arms of St. Petersburg?

The Mahaffey Company

What is the pet policy at Carlton Arms of St. Petersburg?

Cats Allowed

Dogs Allowed

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath