Carlton Arms of St. Petersburg
A+
A+
Award Winner
6699 31st Way South, Saint Petersburg, FL 33712

4.8

(798 Reviews & Surveys)
$796 - $1,673/mo

Reviews

4.8 rating

199 total reviews

(

170 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1250029

Verified Resident 2021 - 2024

5.0

5/9/2024

Very friendly and accommodating staff. My neighbors are also very friendly and pleasant. The grounds and bldgs are taken care of with great care. Very well maintained. Views of the bay are amazing, as us the pool area.

    Property Manager Response

    5/13/2024

    Thank you so much for your sincere feedback! We're thrilled to hear that you continue to have such a positive experience during your time with us. We appreciate your residency and look forward to continuing to exceed your expectations.
    Review Author Icon

    Current Resident 1245795

    Verified Resident 2022 - 2024

    5.0

    4/20/2024

    There is a reason many residents have been here over 20 years. Mahaffey Management knows how to keep residents happy. Well maintained buildings, great property management staff, and caring about the residents. We love the combination.

    Property Manager Response

    4/25/2024

    Thank you so much for your kind words! We are thrilled to hear that you re enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure all our resident feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations!

    Updated Review

    Review Author Icon

    Current Resident 1230560

    Verified Resident 2023 - 2024

    5.0

    4/18/2024

    The entire staff is so friendly, personable, helpful and caring. They are responsive to the communities needs and from the first day I moved in they were all so welcoming and continue to make sure all the residents are enjoying living here.. It is wonderful living here at Carlton Arms St. Petersburg.

      Property Manager Response

      4/19/2024

      Thank you for taking the time to share your positive experience! We re delighted to hear that you re enjoying your time at our community. We work hard to provide exceptional service and amenities, and it s wonderful to know our efforts are appreciated. We re here to ensure your continued satisfaction, so please don t hesitate to reach out if you need anything. Thanks for calling Carlton Arms of St Petersburg home!
      Review Author Icon

      Current Resident 1244622

      Verified Resident 2021 - 2024

      4.7

      4/15/2024

      A very caring community. Excellent communication with the office staff. Service teams are very good at assessing maintenance situation. These properties have always had a reputation for community living excellence. We are very pleased to be a part of this community. We would recommend Carlton Arms properties to anyone looking to have an efficient and safe living space / home.

      Property Manager Response

      4/15/2024

      Thank you so much for your sincere feedback! We're thrilled to hear that you continue to have such a positive experience during your time with us. We appreciate your residency and look forward to continuing to exceed your expectations.

      Updated Review

      Review Author Icon

      Current Resident 1235010

      Verified Resident 2013 - 2024

      5.0

      4/11/2024

      Been here over ten years and couldn't have been treated any better. excellent staff that work very hard to make the stay here as nice as possible.. Grounds and maintenance staff work very hard to keep all looking good and fixed

        Property Manager Response

        4/11/2024

        Thank you so much for your sincere feedback! We're thrilled to hear that you continue to have such a positive experience during your time with us. We appreciate your residency and look forward to continuing to exceed your expectations.

        Updated Review

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        Current Resident 1237050

        Verified Resident 2010 - 2024

        5.0

        4/4/2024

        Wonderful living for seniors. No noise, teenagers. Love the grounds and they are well kept! Office staff is professional, helpful and always ready to fix any issues, if any. I wouldn't want to live anywhere else in St. Pete. Also accessible to stores, shops, hyway etc.

          Property Manager Response

          4/4/2024

          Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure that all of our residents feel valued and have everything they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
          Review Author Icon

          Current Resident 808121

          Verified Resident 2021 - 2024

          4.8

          3/28/2024

          I absolutely love living here! The location provides easy, convenient access to I-275. The grounds are well maintained, and there are beautiful waterfront views. I have found it to be a warm and welcoming community.

            Property Manager Response

            4/4/2024

            Thank you for your sincere feedback! Providing excellent service is a priority for us, and we re delighted that we ve met your expectations. If there is anything else that we can do to enhance your living experience, please do not hesitate to let us know. We appreciate your residency and look forward to continuing your expectations.
            Review Author Icon

            Current Resident 1236922

            Verified Resident 2022 - 2024

            5.0

            3/21/2024

            Carlton Arms is a very friendly community with well kept grounds and facilities. The staff is extremely helpful if you happen to have any questions or concerns. They do a great job of promoting social events for you to have that at home feel.

              Property Manager Response

              3/21/2024

              Thank you for your sincere feedback! Providing excellent service is a priority for us, and we re delighted that we ve met your expectations. If there is anything else that we can do to enhance your living experience, please do not hesitate to let us know. We appreciate your residency and look forward to continuing your expectations.
              Review Author Icon

              Current Resident 1232657

              Verified Resident 2022 - 2024

              4.7

              3/7/2024

              Peaceful, quiet, and well-maintained. Maintenance is very responsive, always same day response. Grounds and common areas are always clean. The waterfront is a short walk from anywhere in community.

                Property Manager Response

                3/8/2024

                Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure that all of our residents feel valued and have everything that they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                Review Author Icon

                Current Resident 1232342

                Verified Resident 2022 - 2024

                5.0

                3/6/2024

                The Carlton Arms apartments are very well run. While here, I do feel at home because the staff is very friendly and warm. The apartments and grounds are very well maintained. Although the buildings are older, they are just fine if you're not looking for upscale living.

                  Property Manager Response

                  3/8/2024

                  Thank you so much for your kind words! We are thrilled to hear that you're enjoying your experience at Carlton Arms of St Petersburg. Our team works hard to ensure that all of our residents feel valued and have everything that they need. We appreciate your feedback and look forward to continuing to exceed your expectations.
                  Review Author Icon

                  Current Resident 1230559

                  Verified Resident 2023 - 2024

                  5.0

                  2/29/2024

                  Five star service! Their service exceeded my expectations. Everybody is very friendly and very helpful. I definitely let others know about this apartment complex . Very clean and updated. Come on down and meet the friendly faces.

                    Property Manager Response

                    2/29/2024

                    Thank you for the great review! We appreciate you choosing Carlton Arms of St Petersburg as your home!
                    Review Author Icon

                    Phil Fisher

                    Resident 2016 - 2019

                    2.2

                    11/11/2019

                    The apartments are match-stick construction with squeaky plywood floors, poor insulation, inefficient old-style AC compressors, deteriorating balconies, unpredictable smoke detectors and water heaters that leak regularly.

                      Review Author Icon

                      Prospective Resident 769366

                      ProspectVisited 2018

                      5.0

                      11/16/2018

                      My dad has been living here for 14 years very friendly and safe environment great staff overall a great experience highly recommend this place best place in St. Petersburg , Very friendly people lots of get-togethers you really feel like you're part of the family there,They have a security guard 24 seven ,lots of walkways righ on the water ,Parking is not a problem lots of carports,You can rent the clubhouse for a party, very close to Publix & CVS , The swimming pool is awesome very clean lots of chairs and tables

                        Review Author Icon

                        Current Resident 285033

                        Resident 1996 - 2016

                        2.5

                        6/11/2016

                        As a returning resident you can't beat the price for what you get. Perfect views of Tampa Bay. Most of the time very quiet peaceful. The Bradenton location is best. Please be aware if you have maintenance issues some of the maintenance staff can be rude and the office manager will not respect the resident she will stand behind her workers regardless of what the consequences were. When it comes time to fixing problems that's when they become unfriendly even spiteful .Problems with smoke coming into the hallways from cigarettes and cigars and into other apartments problems with maintenance staff speaking inappropriate and rudely to residents on a constant basis. Routine maintenance calls not being done or being done halfway and Resident being put in the middle of the conflict. They do offer activities for seniors this is a plus.

                          Review Author Icon

                          Wayne Leaver

                          Resident 2016

                          5.0

                          6/1/2016

                          Have been living here for less than a month but it was obvious from my first day that management takes pride in the property and has an honest concern for the residents. I was fortunate enough to be offered a unit with awesome views of Tampa Bay, the Skyway Bridge and the surrounding seashore/metropolitan areas. It's THE QUIETEST apartment I've lived in for many, many years. The grounds are incredible: There's a path around the perimeter of the property that I use for jogging and it's fantastic, especially along the waterfront. it's great to finally find a peaceful, well-managed place I'm proud to call home.

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                          carolallen0853

                          Resident 2003 - 2015

                          5.0

                          12/17/2015

                          I plan to live here at Carlton Arms of St. Petersburg all through out my retirement years. My living conditions could not get any better than they have while being at the apartment complex. I am completely happy and satisfied.

                            Review Author Icon

                            Current Resident 784559

                            Resident 2014 - 2015

                            2.7

                            7/9/2015

                            Terrible place to live. My husband had such a high level of mold in his blood and got real sick. The place in not updated at all. And the office staff is terrible. The old women are very rude to you. I had one of the managers say some real rude things to me. Not nice at all. We move and his blood levels are back to normal. Laundry facility is back from the 1970"s.

                              Property Manager Response

                              2/28/2024

                              We are so sorry for the issues that you have experienced and would have liked to have the opportunity to correct any concerns that you had. Wishing you well in your new home.
                              Review Author Icon

                              Jacob383

                              Resident 2000 - 2013

                              5.0

                              7/24/2013

                              The staff from the manager right on down are always friendly, polite, and very helpful. I have no complaints which is unusual for living here so long.

                                Review Author Icon

                                charlemagne1066

                                Resident 2013

                                2.8

                                4/17/2013

                                One year was enough. Only view was of faux brick wall. Parking: very few covered spots, those were full of old and rust things. Most tenants must park their vehicles under the blistering sun..Security gate? forget it, anyone is rarely there. Pool is lovely, would be better if management enforced rules and law by not letting babies in DIAPERS in it. Being an apartment complex for 55 tenants, many with health issues, this is unacceptable. Took 2 months to get my leg infection cleared up from the swimming pool. Enjoy an evening stroll after dinner? Forget it, grounds are dark, large trees make it even darking in evening. Also, as a 55 community, management has illegal aliens with 3 generations living in apartments. Maintenance crew is great, prompt, responsive and friendly.

                                  Review Author Icon

                                  Prospective Resident 127170

                                  ProspectVisited 1999 - 2012

                                  5.0

                                  12/3/2012

                                  With living here this long you would think that I have something to complain about...truth is: I don't! We are extremely happy living here and with the friends that I have. I am so thankful to have found such a great place to call home.

                                    Property Manager Response

                                    2/28/2024

                                    Thank you for the great review! We are happy that you have found a home that you enjoy so much! We are glad that you are a part of our Carlton Arms of St Petersburg family!
                                    Review Author Icon

                                    Harrietjooks

                                    ProspectVisited 2005 - 2012

                                    5.0

                                    11/21/2012

                                    I have been over for 7 years in June. I am EXTREMELY satisfied. The staff really go above and beyond to make sure that I am happy and feeling comfortable. Security is great--makes me feel safe.

                                      Property Manager Response

                                      2/28/2024

                                      Thank you for the great review! We are happy to have you here!
                                      Review Author Icon

                                      JoeyCamino

                                      Resident 1999 - 2012

                                      5.0

                                      8/6/2012

                                      My wife has been living here since 1975 and I've been with her for 25. I am incredibly happy with how clean and well-kept the entire property is always kept. I have no plans of leaving. This is an amazing place to live.

                                        Review Author Icon

                                        mandycat8

                                        Resident 2009 - 2012

                                        5.0

                                        4/20/2012

                                        Carlton Arms St. Petersburg

                                        We just recently moved to Georgia after living in The Carlton Arms of St. Petersburg. We just wanted to let everyone know that this is a wonderful place to live. The management, office staff and maintenence are top-notch! They have great security and we always felt safe. There are not enough positive adjectives to describe this place. They are very people and pet friendly. We'll always have good memories of living there. Chris and Susan

                                          Review Author Icon

                                          misspug

                                          Resident 2011 - 2012

                                          3.0

                                          2/6/2012

                                          Meh. Keep looking.

                                          CONS: I hate that the vents aren't per-unit, so if your neighbor is a smoker, it fills up your apartment! Also, there is construction on the West side of the complex, so it's noisy (sometimes they even work at 1 AM!) There is no central lighting, so you need lamps. The paint is so thick from countless paintings that it looks sloppy/drippy. PROS: The grounds are immaculate and the front office is filled with delightful, if patronizing, administrators (for example, a reasonable complaint might be met with 'oh that's too bad!' but no action). The bay views are awesome, and you can sometimes see dolphins at twilight. There has always been available/close parking.

                                            Review Author Icon

                                            Current Resident 450912

                                            Resident 2010 - 2011

                                            2.3

                                            3/29/2011

                                            Stately, old and falling apart

                                            We moved here a year ago and have had ongoing problems with noise, sliding doors, and lack of air conditioning. The place looks so serene with the water all around, huge oak trees and beautiful landscaping, but it needs alot of work. Maintenance can't fix our sliders and slider screen anymore so it'll open easily, and we were told our air conditioner leaks freon and we just have to keep calling every few weeks to have some added. My neighbors have the same problem. The air runs all the time and it's seldom cool. They do the repairs to make it look good and keep people renting but that's it. The laundry facilities have constant problems as well and washers and dryers are old. The walls and ceilings are thin. You can hear every noise. If your neighbor goes to the bathroom during the night you can hear it all, not just the flush! If you talk on the phone without your TV on or if your neighbor does, you can hear the entire conversation. People without pets live in buildings with people with pets so barking is always an issue. And if the noise doesn't bother you, your noise will botrh someone else!

                                              Floor Plans & Pricing

                                              Studio

                                              Studio, 1 Bath

                                              $1,138

                                              See Floor Plan Details

                                              1 Bedroom

                                              1 Bed, 1 Bath

                                              $1,431

                                              See Floor Plan Details

                                              2 Bedrooms

                                              2 Beds, 1 Bath

                                              $796

                                              See Floor Plan Details

                                              2 Beds, 1.5 Baths

                                              $1,673

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A+
                                              A+

                                              Renter Ratings

                                              A+

                                              Review Ratings (from 48 reviews)

                                              Noise

                                              4.9

                                              Grounds

                                              5.0

                                              Safety

                                              5.0

                                              Office Staff

                                              5.0

                                              Maintenance

                                              5.0

                                              Neighborhood

                                              4.9

                                              Survey Scores (from 599 surveys)

                                              Post-Tour Survey

                                              4.9

                                              Move-In Survey

                                              4.9

                                              Maintenance & Support Survey

                                              4.9

                                              Lease Renewal Survey

                                              4.8

                                              Review Count

                                              A+

                                              Number of reviews in the past 365 days

                                              48

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              100.00%

                                              Manager’s Review Reply Time

                                              A+

                                              Average time to respond to reviews

                                              0.79 days

                                              Features & Amenities

                                              Laundry
                                              • In-Unit Washer/Dryer
                                              • Laundry Facilities
                                              • Laundry On-Site
                                              • Washer/Dryer Connections
                                              Parking
                                              • Parking
                                              Pets
                                              • Cats Allowed
                                              • Dogs Allowed
                                              Other
                                              • Air Conditioning
                                              • Balcony/Deck
                                              • Cat Friendly
                                              • Community Center
                                              • Dishwasher
                                              • Fitness Center
                                              • Large Dog Friendly
                                              • On-site Personnel
                                              • Pool/Hot Tub
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                                              This community is managed by

                                              The Mahaffey Company

                                              A+
                                              A+
                                              Communities
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                                              Questions & Answers (1)

                                              Anonymous
                                              Asked on: 03/19/2018
                                              Q: What is security like?

                                              Frequently Asked

                                              How is Carlton Arms of St. Petersburg Rated?
                                              Based on 798 number of votes by renters, Carlton Arms of St. Petersburg is currently rated 4.8 out of 5 stars.
                                              How satisfied are residents with the upkeep and overall appearance of the grounds at Carlton Arms of St. Petersburg?
                                              Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                              How effective was the maintenance team when resolving your problem?
                                              Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                              What are noise levels like at Carlton Arms of St. Petersburg?
                                              Carlton Arms of St. Petersburg is rated 4.9 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                              How safe is Carlton Arms of St. Petersburg?
                                              Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                              How satisfied are residents with the neighborhood?
                                              Carlton Arms of St. Petersburg is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                              How satisfied are residents with the staff at Carlton Arms of St. Petersburg?
                                              Carlton Arms of St. Petersburg is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                              How often does management engage with reviews?
                                              Managers have responded to 100% of their community reviews in the past year.
                                              How quickly does management engage with reviews?
                                              Managers have replied within 0.79 days to their community reviews in the past year.
                                              Who manages Carlton Arms of St. Petersburg?
                                              The Mahaffey Company
                                              What is the pet policy at Carlton Arms of St. Petersburg?
                                              Cats Allowed
                                              Dogs Allowed
                                              What types of floor plans are available?
                                              1 Bed, 1 Bath
                                              2 Beds, 1 Bath
                                              2 Beds, 1.5 Baths
                                              Studio, 1 Bath

                                              Check Availability

                                              Carlton Arms of St. Petersburg

                                              April 2026

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                                              Baths

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                                              Carlton Arms of St. Petersburg is an apartment in Saint Petersburg in zip code 33712. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $796 - $1,673. Nearby cities include Kenneth City, Gulfport, Pinellas Park, South Pasadena, Saint Pete Beach, Treasure Island, Tierra Verde, Madeira Beach, Seminole, Rosemary Beach, Redington Beach, North Redington Beach, and Redington Shores.

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