Royal Palm Key
C+
C+
Award Winner
13402 Coastal Key Road, Tampa, FL 33612

4.1

(318 Reviews & Surveys)
$1,254 - $1,596/mo

Reviews

4.1 rating

168 total reviews

(

146 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 603351

Verified Resident 2019

5.0

2/11/2019

This community is really great,it's secured well for the laundry,gym and gates.They have clean rooms and great people here we love this place nice people here,more space yo live in and wonderful schools for kids

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    Current Resident 597316

    Verified Resident 2018 - 2019

    3.8

    11/16/2019

    The work orders I put in are not complete. The place is nice and quiet with security on site at night but most the staff are not fair in certain situations. They don't know I have cameras in my apartment so I know when they come and when they dont but I would get emails stating that work orders are done.

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      Current Resident 537925

      Verified Resident 2017 - 2019

      5.0

      9/9/2019

      Great place to live. It's calm and quiet. Neighbors are nice and office staff are cool and respectful. Maintenance is quick and kind. Lawns and grounds guys are out here once a week a believe. Overall it's a nice place to live.

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        Current Resident 522209

        Verified Resident 2016 - 2018

        4.7

        8/2/2018

        The community is great to live in strick manager but it keeps the place safe the people are very nice and the staff is also great no problems but it do need mote lighting ih best part its near shopping restaurant doctors and hospital and public transportation

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          Current Resident 409709

          Resident 2013 - 2018

          2.8

          8/1/2018

          Of course when u move in they dont say hey we have roaches, but guess what they have roaches, and they have pest control but my problem is they make it seem like you are the reason that there are roaches, like we brought them with us when i first moved in i saw three dead roaches, if i had the opp to turn around and leave i would do just that, so im still here honestly because every wea else is waiting list, and i keep my house clean but the fact that i have to kill bugs throughout my day is the most annoying thing ever, they're in the walls, they need to be tore down and rebuild, u pay all this money, you don't have a clean pool, you cant leave ur grill outside becausr its a fire hazard? But putting a hot grill in ur house isnt?! You cant be outside past 8? Even when its summer time be on ur porch no common ground areas

            Review Author Icon

            Current Resident 495968

            Verified Resident 2018 - 2019

            2.2

            8/27/2019

            Apartment could be maintained better. Full of bugs when I moved in and have been trying to get rid of them ever since I moved in. Repair staff basically ignores requests for repairs. Not a great place!

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              Current Resident 482035

              Verified Resident 2017 - 2018

              1.5

              4/30/2018

              Very bad would not renew my l?ase. Office staff do not worry about the property, pool Always dirty, gym, close and equiment broken. Office staff do not care sbout the property. Can not get in the pool can not use the gym. ? have never lived in a place like this. Would not renew my lease.

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                Current Resident 476939

                Verified Resident 2018

                5.0

                4/16/2018

                Centered. Close to hospitals, theme parks, shopping centers and schools. Clean, beautiful apartments, parking and surroundings. Beautiful and clean pools. Excellent staff, amazing service. Great community.

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                  Current Resident 472336

                  Verified Resident 2017 - 2018

                  4.7

                  4/4/2018

                  A mi me encanta es un lugar muy agradable y una renta comoda no muy cara para las personas de bajos recursos si me gustar?a que uviera otras cosas como azadones de carne en ?reas verdes y un cuarto de fiesta.

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                    Current Resident 437079

                    Verified Resident 2017 - 2018

                    2.8

                    7/25/2018

                    This complex Needs more communications with their tenants when there is a maintenance problem. Just the same way they do when you don't pay your rent on time next day you see papers on doors "Now you owe late fee" your rent is late. Same process should be use for maintenance follow up I had to called them to find out what was going on with my A/C and to find out there was a part that had to be order which was going to take 2-3 day to arrived.

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                      Current Resident 272917

                      Verified Resident 2016

                      3.8

                      9/21/2016

                      The lady in the front disc she is tuff ..but the other staff is excellent and every thing is berfect I like this apartment it's really nice and all peoples berfect and from inside perfect and clean but some time noisy from the kids in the bark but I like it

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                        Current Resident 270162

                        Verified Resident 2014 - 2018

                        3.8

                        5/23/2018

                        So so.........................................kfkkddjjdjdjdjdj

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                          Current Resident 263508

                          Verified Resident 2016 - 2017

                          3.0

                          4/4/2017

                          Cool place sometimes a little noisybdbdbaksbfhfnrhdnfjebdmfirnejwkwkdufurjrjwojddjfjeioaj djdjs. Jdjenskdifbdbsjdbd f d ds

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                            Current Resident 261032

                            Verified Resident 2012 - 2018

                            2.7

                            6/22/2018

                            2Ok for the most part some of the maintenance and office pers are OK. Iam on a fixed income and the the 4 >day late penalty hits us pretty hard when it falls wrong day and then we have to pay the late few, split second are crooks

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                              Current Resident 226737

                              Verified Resident 2015 - 2016

                              1.7

                              3/28/2016

                              Owner of apartment are cheap and just cares of making income instead of quality of housing. They try to mask what the complex really is, but is just because they are about to be inspected. Once its over everything will be back to the filthy neighborhood it is.

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                                Current Resident 191781

                                Verified Resident 2015

                                2.0

                                10/19/2015

                                The staff is rude not approachable, didn't get back to you on time with the right information I they never have to write answers and when trying to call the phone keeps ringing and ringing no one answers on time. First impression is always the best and I feel like the lack of keeping anybody interested on leaving there never mind referring someone

                                  Property Manager Response

                                  10/21/2015

                                  Dear Resident: I apologize for your experience, we work hard on our customer service within our office and alawys continue to strive to enhance the experience. Best, Deborah
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                                  Current Resident 187441

                                  Verified Resident 2014 - 2015

                                  5.0

                                  9/30/2015

                                  A great community very respectful people with a nice warm welcoming. They are always available when the residents are in need and always provide great services when needed. The front office is very beautiful and well put together. Awesome.

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                                    Current Resident 187127

                                    Verified Resident 2015

                                    5.0

                                    9/28/2015

                                    So far so good. No problems. I havent had any issues with no one. Neighbors are nice. The staff is great. The staff very concern over getting things fast and ready for my move in. The maintatenance guy is great too. I would recommed this place to a friend. I cant complain about my place or my apartment complex.

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                                      Current Resident 993385

                                      Resident 2013

                                      1.0

                                      3/6/2013

                                      This apartment complex is the worst EVER!!! I moved in the apartments in September of 2012, In October maintenance came into my apartment without permission and managed to steal my ASUS laptop and (2) galaxy phones. When I reported to the office the next day they did nothing about it and said let the police do their investigation, as soon as I got back to the apartment the maintenance man (-------) confronted my boyfriend and tried to start a fight. I requested the insurance information so I could file a claim and then 3 weeks after paying my December rent my check allegedly bounced. I requested on numerous occasions for the front office to provide me with a copy of the check which they failed to do so. I provided them with a certified letter from my bank showing it cleared...THEN the idiots filed eviction on me. I took the proof to the judge who allowed time for the apartments to prove I gave them a NSF check. I sought legal counsel and moved out. I am currently working with other neighbors to file suit against these idiots. The manager (-------) is as idiotic as they come, he thinks he is above everyone and will smile and be nice as pie until you move in. I went 3 weeks without hot water in my second bathroom and 7 days with a mold filled washer machine. It was not until I took a picture of the washer to court and to the office that they decided to fix it. DO NOT MOVE HERE!!!! Your kids cannot go outside and play because parents egg on fights between them, there is a young boy who continues to assault children by choking and hitting them and the apartments nor police do anything about it.

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                                      Current Resident 959438

                                      Resident 2012 - 2013

                                      1.7

                                      1/17/2013

                                      We moved in here june 2012 and I will tell you that I hate it. These office people lost our freaking deposit and are teying To make us pay a new one 4 months After we moved in. Wtf?? It's noisy and the pool is dirty There are always police around breaking up fights, and its super ------ here With all these section 8 people.People just throw trash and condoms right on the ground!! And I mean how the hell are the neighbors downstairs louder than upstairs neighbors. But you know what? Ill let you find out for yourself

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                                        Current Resident 964055

                                        Resident 2012

                                        4.2

                                        11/15/2012

                                        I just moved in November 1. When i read the reviews prior to moving in I was a little weary of appling but they were affordable and I liked that. Since i moved in i actually love it. It is quite clean and close to everything. The parking i thought would be a problem for me because i like to have people over for dinners and stuff but I havent had a problem with towing cause i jsut get a pass for them and there good for the night.

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                                          Current Resident 449255

                                          Resident 2011

                                          1.3

                                          12/21/2011

                                          Roaches are ur BFF

                                          please do not move here. this place is so nasty....all they care.about is there rent.. they dont fix anything, they fixer people just ride around in there carts ans get.paid..i guess... when you need them to.. they come to you weeks later as if you did something wrong... the trash is always over filled.. like you.living in the dump...butall they want is they rent..you cant set in your car.nor stand on sidewalk.. you have to be in your own little area.. the one thing i hate here is the people in the office.. i feel as you.dont want to live like this so why do your tenents have to..oh cause all they care aboyt is there rent.. i think the governer or.some health department need to come out here and see what goes on at night.. it terible.. and last your BFF. a.k.a ROACHES..they dont die they multiply..all day ......six months and the whole time aint been notging but roaches......roaches...roaches...roaches..am going crazy and you.will too.. DONT DO IT...cause a piece lf mind is PRICELESS...if u dont listen to anymore listen to this.. am trying to save a life... am out...

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                                            Current Resident 797509

                                            Resident 2011

                                            2.2

                                            11/28/2011

                                            Don't F in move here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                                            Looks are not everything. you know people see this place and go goo goo over this. this is not a kid friendly community, it's a prision yard here! you can't do anything the office is very very unorganized, everything you do here is a violation there through the Flash light wanna be police officers here. what ever they say the office believes them 100% and have no common sense to know if it is personal with them or not. People stay out all night drinking, having parties and loud very loud talking til no matter what time it is in the morning. YOu are always having to go to the office because of a bill charged to you for something that was taken care of in the past. That means they can't count ( math Tutor)! it's a very stressful place to live. you get a letter like every week about what's going to change or needs to be checked up on. WTH!!!! If people needed that they would just go and turn their selves in at the local hillsborough county sherrif office so they can be watched 24/7. There are roaches here as well, it's part of landscaping and decoration from inside out.....you have to get thier cable or you just won't have any. When, there are companies for basic out here charging $29.99 a month W/ tax. $31.53 I mean come on. there needs to be something done with rentals like this,no Balconeys so if you need to get some air you'll always have to be bothered by sitting around outside in no privacy, this is a upscale project building complex. But as it's said, if you got to live then you got to live somewhere right?......but make it not here if you want to really live and have a peace of mind. It's on you. There's more to it but tired of typing. Piece of crap.

                                              Review Author Icon

                                              thatbitch2007

                                              Resident 2010 - 2011

                                              2.0

                                              4/7/2011

                                              ladies hide ur men,boyfriends,and husbands!

                                              -------------- is a very nasty unprofessional office asst manager!cool at first but next thing u know shes in bed with ur man mmmm shame shame dont move here if u want ur relationship broken by the same people that move u in!

                                                Review Author Icon

                                                Current Resident 821642

                                                Resident 2009 - 2010

                                                2.0

                                                4/7/2011

                                                Do not move here if professionalism is important to you..

                                                When you put in a work order request for something to be fixed in your apartment, be prepared to notify the office at least three times before they actually do something. Gad to wait months to get issues fixed. I've kept up with this place because the price is decent but it is not worth it anymore. Rather pay a little more for a higher quality place. Definitely will not renew when the times comes, but want to review my options for what I can do now.

                                                  Floor Plans & Pricing

                                                  2 Bedrooms

                                                  2 Bed, 2 Bath

                                                  2 Beds, 2 Baths | 914 - 931 sq. ft.

                                                  $1,254

                                                  See Floor Plan Details

                                                  3 Bedrooms

                                                  3 Bed, 2 Bath

                                                  3 Beds, 2 Baths | 1,166 sq. ft.

                                                  $1,442

                                                  See Floor Plan Details

                                                  4 Bedrooms

                                                  4 Bed, 2 Bath

                                                  4 Beds, 2 Baths | 1,305 sq. ft.

                                                  $1,596

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  C+
                                                  C+

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings (from 14 reviews)

                                                  Noise

                                                  3.8

                                                  Grounds

                                                  3.7

                                                  Safety

                                                  3.2

                                                  Office Staff

                                                  3.4

                                                  Maintenance

                                                  3.6

                                                  Neighborhood

                                                  4.5

                                                  Survey Scores (from 150 surveys)

                                                  Post-Tour Survey

                                                  2.3

                                                  Move-In Survey

                                                  4.7

                                                  Maintenance & Support Survey

                                                  4.1

                                                  Lease Renewal Survey

                                                  4.0

                                                  Review Count

                                                  A-

                                                  Number of reviews in the past 365 days

                                                  14

                                                  Manager’s Review Engagement

                                                  F

                                                  Percentage of reviews responded to

                                                  0.00%

                                                  Manager’s Review Reply Time

                                                  F

                                                  Average time to respond to reviews

                                                  N/A

                                                  Features & Amenities

                                                  Laundry
                                                  • Washers And Dryers In-Unit Or Connections
                                                  Parking
                                                  • None
                                                  • Parking
                                                  Other
                                                  • 24-Hour Emergency Maintenance
                                                  • Air Conditioning
                                                  • BBQ Grills
                                                  • Balcony/Deck
                                                  • Cat Friendly
                                                  • Ceiling Fans
                                                  • Clubhouse
                                                  • Community Center
                                                  • Dedicated Business Center
                                                  • Dishwasher
                                                  • Double Sink In Kitchens
                                                  • Elevated 10' Ceilings
                                                  • Fitness Center
                                                  • Fully Equipped Kitchens
                                                  • Large Dog Friendly
                                                  • Moonbeam Laundry Center
                                                  • Moonbeam Services
                                                  • On-site Personnel
                                                  • Package Acceptance
                                                  • Premium Countertops
                                                  • Resident Activity Center
                                                  • Resident Car Care Center
                                                  • Resort Style Pool
                                                  • Volleyball Court
                                                  • Walk In Closets
                                                  • Window Coverings And Blinds
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                                                  Leasing

                                                  Discover a community that inspires a lifestyle of convenience while elevating the standard of apartment living. Brilliantly located in North Tampa, Royal Palm Key is just minutes from top-rated restaurants, premium shopping, and exciting entertainment! Find your home among thoughtfully designed amenities, preferred features, and spacious two, three, and four-bedroom residences. An attention-to-detail aesthetic matched by a passion-driven management team is how we deliver a remarkable living experience to our residents.
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                                                  Leasing Options

                                                    • None

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Tuesday: 08:30 AM - 05:30 PM
                                                  • Wednesday: 10:00 AM - 05:30 PM
                                                  • Thursday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: Closed
                                                  This community is managed by

                                                  Richman Property Services

                                                  B+
                                                  B+
                                                  Communities
                                                  131

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is Royal Palm Key Rated?
                                                  Based on 318 number of votes by renters, Royal Palm Key is currently rated 4.1 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Royal Palm Key?
                                                  Royal Palm Key is rated 3.7 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  How effective was the maintenance team when resolving your problem?
                                                  Royal Palm Key is rated 3.6 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  What are noise levels like at Royal Palm Key?
                                                  Royal Palm Key is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  How safe is Royal Palm Key?
                                                  Royal Palm Key is rated 3.2 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  How satisfied are residents with the neighborhood?
                                                  Royal Palm Key is rated 4.5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  How satisfied are residents with the staff at Royal Palm Key?
                                                  Royal Palm Key is rated 3.4 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                  Who manages Royal Palm Key?
                                                  Richman Property Services
                                                  What is the pet policy at Royal Palm Key?
                                                  No pet policy available
                                                  What types of floor plans are available?
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  4 Beds, 2 Baths

                                                  Contact Property

                                                  April 2026

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                                                  Baths

                                                  0

                                                  Under New Management

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                                                  Royal Palm Key is a 914 - 1,305 sq. ft. apartment in Tampa in zip code 33612. This community has a 2 - 4 Beds, 2 Baths, and is for rent for $1,254 - $1,596. Nearby cities include Land O'Lakes, Temple Terrace, Lutz, Thonotosassa, Seffner, Brandon, Riverview, Dover, Oldsmar, Safety Harbor, Gibsonton, Valrico, and Land O Lakes.