Avana Cityview

jon.waldeck@gmail.com

Resident • 2021 - 2026

Amazing

Aaron helped me out with my ongoing AC unit, huge assist with the problem! Very professional definitely was very detailed and personable. You made me feel like my problems matter. I don't think I’ll have these issues going forward.

Current Resident 918678

Resident • 2019 - 2026

Wonderful and great service

I submitted a service request for a plumbing issue, and Aaron responded very quickly. He arrived on time and explained the problem clearly, and fixed it the same day. Very professional and courteous�would definitely recommend his service again.

Sharon_G471

Resident • 2025 - 2026

Great

Aaron is very courteous and seems to be very knowledgeable and he corrected all my issues. Very professional and got the job done thanks to maintenance for fixing my work orders in fashionable time. Thanks, Aaron

jp_tru_3

Resident • 2025 - 2026

Amazing

Aaron great service made sure everything in the apartment was replaced and easy to talk to Good service and helped make sure everything was set up properly and was eager for us to let him know if anything else was needed

Brendin_H

Resident • 2025 - 2026

Amazing!

Aaron was awesome! I had a problem with the water pressure and he swiftly diagnosed and fixed the problem! 5 stars! He’s very professional! If you have any problems in the future, Aaron is your guy!!!!

sierra_g931

Resident • 2026

Great

Aaron came very professional and was able to get my heating together and provided a new filter which he saw I didn’t have. He was proactive with making sure all of my work orders were taken care of so no one had to come back. I would definitely ask by name for him to come back and do any other work that I may need. Customer service was 10/10!

Current Resident 1397566

Verified Resident • 2024 - 2025

No I do not wish to comment any further about my experience here because I do not like living here I wish I could move today but your prices are not what they should for these motel 6 apartments. I know people who pay the same price as I do with the same close proximity to things and their apartment is 10 times better than this. I hate this place and I wish I never moved here but the people who were here before yall were so much nicer and better to communicate with

Chavonne_H

Resident • 2025 - 2026

Great service

This review is for Aaron. He did a great job during his visit. I’ve had a clogged sink and tub and he took care of it during his inspection. He was professional and did great work. Probably the best thing that’s happen to this property.

Kétene_F

Resident • 2025 - 2026

Amazing

Aaron is awesome, a good profissional! So careful and Meticulous! So grateful! Thanks for everything. He came quickly and rended my ac problem. I highly recommend him. Super kind and fast in his work, he answered my request and came to solve it.

Current Resident 688968

Resident • 2026

THE REVIEWS HERE ARE FAKE AND POSTED BY OFFICE STAFF

The apartment office staff posted a review on this website, with my email address, WITHOUT MY CONSENT. Don't even get me started on the staff. They wait weeks to fix things from maintenance requests, mold, A/C can't keep up in the summer, monthly inspections, neighbors garbage sitting outside, the list goes on.

Current Resident 630471

Resident • 2022 - 2026

Amazing

Aaron with the maintenance team is the best! Took care of my maintenance requests really quickly & super pleasant & knowledgeable. 5 stars! Also he was very professional & great with communication and I would recommend him to fix anything you have.

Current Resident 625294

Resident • 2026

Amazing

Aaron has extremely helpful fixing all of my move-in maintenance needs. Extremely good communicator and puts on a lot of effort to make sure the people he helps get what they need. He has put in a lot of effort for us.

Current Resident 624984

Resident • 2018 - 2026

amazing

Aaron was great in helping us fix the ceiling fan and light fixture. He came out fast to help us after submitting the request. I recommend him! Great worker and great with communication about everything.

Current Resident 617823

Resident • 2026

Great

Hey Aaron came to my unit and took care of my ceiling fan. He was very professional and great at communicating everything with me. Thanks to the maintenance staff for bringing excellent workers like him.

Current Resident 609081

Resident • 2018 - 2026

Wonderful

Aaron was amazing very nice professional looking forward to his services in the future. He has been great. He is a great addition to the property team. Kudos to the hiring manager for this one. Thanks for great service from maintenance.

Current Resident 606136

Resident • 2026

Amazing

Aaron was great, he executed the work order in a timely manner. He also had an positive attitude. Got everything taken care of and worked on issues that’s been taking place since we moved in and he explained everything for our understanding.

Current Resident 606043

Resident • 2026

Amazing

Aaron is great. He came and took care of all of our maintenance request. He’s also very professional got here in great timing. Got all the work orders taken care of and explain the situation. Thanks to the maintenance team.

Current Resident 597518

Resident • 2025 - 2026

Amazing

Aaron, Came to the unit took care of everything and great timing I want to give him a thumbs up, and this guy deserves a raise. Thanks for having an awesome and great maintenance stuff for getting things done around here. The property is looking a lot better than before. Thanks to the new staff Member Aaron

Current Resident 530682

Resident • 2024 - 2026

Amazing

Aaron is great! He knows what he is doing! He made sure everything in my unit was completed as far as my work order and he was very professional. Thanks for bringing a great maintenance staff on board.

Current Resident 1404983

Verified Resident • 2025

I have had a great experience thus far. Everyone has been welcoming and hospitable. No complaints. My neighbors are quiet and my kids love the community. Property management and maintenance are absolutely wonderful!

Current Resident 1402564

Verified Resident • 2025

My experience at the complex hasn’t been the best. Management has continuously changed from property manger to property manager in less than a year’s time. I’ve seen maintenance people come and go. Maintenance request take forever and a date they’re not a priority unless your apartment is on fire or something I guess. The trash service sucks and you pay $30 a month. I rather just take out my own trash it should be optional not required. They tell you apartments come with washer/dryer then later you’ll see you’re also being charged for it $50 a month. By the time you pay all of the added fees it’s not worth it. Just go buy or rent a house you’ll be better off with more space and freedom. My only regret is not renting a home instead. There’s no place for children to safely play and in the summer the pool is always dirty but people swim in it anyways.

Current Resident 1393947

Verified Resident • 2022 - 2025

it was ok, need a little updating. pool area was closed a significant amount of time, but overall it was good when open. maintenance was slow to respond, staff changed constantly, but was ok on each shift.

Current Resident 1360194

Verified Resident • 2025

Avana cityview is a very quiet and peaceful neighborhood. The apartment complex is nice, and the tenants are very kind as well. It has a very unique feel as it is in almost a forest where you feel like you’re enclosed by nature instead of in the city, which is very nice the leasing agents are amazing and helped me with every step of the way. They are very professional and very patient. They were quick and clear and on a daily basis, go above and beyond to provide for the tenants They did a very good job helping me move in quickly, and I cannot tell you how much I appreciate it. I would recommend this apartment complex to anybody looking for something affordable in the area. Also, this apartment complex is very safe and feels like it is in an enclosed environment, almost like it is in a nature reserve. Always nice to see deer walking past the dog park. It gives you the feel that you are in nature, but you also are in an apartment. It doesn’t get much better than that. Thank you so much. I cannot tell you how happy with my choice in this apartment.

Current Resident 1324529

Verified Resident • 2025

I think it’s unlawful that residents pay to live somewhere that will leave them without AC for weeks at a time. Dealing with this maintenance team has been such a headache. I don’t like to complain but when all of your neighbors are having the same issues and the leasing office and maintenance team are just blowing off your concerns it starts to frustrate you.

Current Resident 855568

Resident • 2018 - 2025

My husband and I have lived in our apartment (which we love!) for 8 years. During that time management has changed hands several times with mixed results. We thought that the latest owner (Greystar) might be a change for the better, but boy were we wrong. Maintenance has always been a weak spot, but they've outdone themselves in 2025: 1. The management company before the current one installed a new dishwasher in our apartment...which promptly broke. The current management refused for months to replace it because (to them) we had just gotten a new dishwasher. Finally, at the beginning of June, they gave us a functioning dishwasher - BUT! Maintenance installed it without a drip pan so the first time we ran it, it leaked all over the kitchen floor. Management has been made aware of the problem, but - based on previous experience - I'm not holding my breath for it to be fixed anytime soon. 2. Our air conditioner has been broken for two months. TWO MONTHS. We've filed multiple maintenance requests, and once every few weeks a guy comes in and tinkers with the unit but then declares that maintenance is waiting on parts/freon/? (take your pick) in order to fully fix the AC. Our electric bill last month was nearly $300 due to us having to keep fans constantly running in every room just so we can keep our apartment at a "cool" 80 degrees. We've been assured we're "first on the list" for repairs, but I call --------. It's nearly July, our apartment is unbearable, and management just doesn't care. Bottom line? Unless you're a big fan of handwashing all your dishes while sweating your brains out, DON'T MOVE HERE.