Pembroke Woods Apartments
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1100 Pembroke Woods Drive, Pembroke, MA 02359

4.0

(197 Reviews)

Reviews

4.0 rating

197 total reviews

(

153 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1206708

Verified Resident 2021 - 2023

4.5

12/9/2023

As always Peter comes through with flying colors. What else can I say. The issue was resolved in a timely and professional manner. Peter always asks if there is anything else to be looked at, always has a pleasant attitude and truly is an asset to our community

    Property Manager Response

    12/12/2023

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Updated Review

    Review Author Icon

    Current Resident 350767

    Verified Resident 2016 - 2023

    4.2

    10/1/2023

    I’ve been living at Pembroke Woods for almost eight years, and I’m very happy here. I feel safe, my apartment is sunny and cozy, the grounds are well kept, and the staff have always been courteous and professional to me.

      Property Manager Response

      10/2/2023

      Hi Verified Resident 350767, we are very happy to have provided you with such a positive experience!
      Review Author Icon

      Current Resident 1175878

      Verified Resident 2020 - 2023

      2.8

      9/1/2023

      Very loud, understaffed, and management has been pretty rude especially for a management person. No security measures especially for the car break ins and safety issues like propping doors open and /or just broken in general.

        Property Manager Response

        9/5/2023

        Verified Resident 1175878, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
        Review Author Icon

        Current Resident 1173686

        Verified Resident 2022 - 2023

        2.5

        8/25/2023

        Horrible place to live, management is terrible and completely disrespects your privacy. I actually had one of the leasing managers hang up the phone on me. Maintenance entered my apartment when I made it clear this was not ok with me. When I brought this up with Michelle, the manager, she was extremely rude and actually hung up the phone on me. They clearly invaded my privacy and I am expecting action.

          Property Manager Response

          8/28/2023

          Hello, We re sorry that you feel this way. Please feel free to stop by the office if you d like to discuss this further.
          Review Author Icon

          Current Resident 1165740

          Verified Resident 2018 - 2023

          3.7

          8/2/2023

          I have enjoyed living here for the most part. A few issues with thefts of packages. I just really think they should be doing a lot more updates in all the units and the grounds if they are going to continue to charge as much as they do for rent. I really wish there was a better place for the kids to play. Give them a kids pool or a splash pad and give us an adult only pool. Summer is short I would like to enjoy it if I have to pay so much in rent that I can't afford to travel anywhere.

            Property Manager Response

            8/3/2023

            Verified Resident 1165740, your wonderful feedback and rating mean a lot to us.
            Review Author Icon

            Current Resident 1153217

            Verified Resident 2023

            4.5

            6/24/2023

            personell at front office are always very helpfull. grounds are immaculate residents in my bldg are very friendly there are dogs in my bldg bur are very quiet.i have lived in two other apt complexes and this complex is the best by far

              Property Manager Response

              6/29/2023

              Thank you again for taking the time to let us know how we did. We hope you have a great day!
              Review Author Icon

              Current Resident 1150259

              Verified Resident 2023

              5.0

              6/14/2023

              I have really enjoyed living here. Caroline is very attentive and always willing to help us. I don't speak English very well, but she has helped me to communicate and solve problems or issues. Congrats to the entire team.

                Property Manager Response

                6/15/2023

                Verified Resident 1150259, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pembroke Woods Apartments.
                Review Author Icon

                Current Resident 1147015

                Verified Resident 2023

                5.0

                6/5/2023

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                  Property Manager Response

                  6/6/2023

                  Verified Resident 1147015, we really appreciate your positive review!
                  Review Author Icon

                  Current Resident 1135816

                  Verified Resident 2022 - 2023

                  4.8

                  4/30/2023

                  Love life here. Looked at almost each South Shores residence and I knew the moment I saw the community and the apartment that it would be a good fit. Only complaint is trash near water treatment area and the retched smell of sewage every now and then. Truly is a health and environmental issue

                    Property Manager Response

                    5/2/2023

                    Verified Resident 1135816, your satisfaction is our top priority. Thanks again for the recommendation, and have an amazing day!
                    Review Author Icon

                    Current Resident 1135368

                    Verified Resident 2019 - 2023

                    4.8

                    4/28/2023

                    We like living here, only issues we have had have been with playground equipment otherwise it’s been fine. Feel very safe and management has been great. The maintenance staff has been extremely helpful and very responsive.

                      Property Manager Response

                      4/29/2023

                      Verified Resident 1135368, your wonderful feedback and rating mean a lot to us.

                      Updated Review

                      Review Author Icon

                      Current Resident 765467

                      Verified Resident 2007 - 2023

                      4.3

                      4/28/2023

                      Longterm resident. Great location, lots of grass and trees . Issues and service needs get addressed. Nice staff and maintenance crew. Overall quiet respectful neighbors ; who always say hello or have a little chat when outside. The dogs in my building are quiet and well taken care of. Nice blend of ages.

                        Property Manager Response

                        4/29/2023

                        We appreciate your positive review about your recent experience with us!
                        Review Author Icon

                        Current Resident 1133101

                        Verified Resident 2022 - 2023

                        4.3

                        4/20/2023

                        I moved in this past November and have had to submit multiple maintenance requests already. I've had electrical issues, had my kitchen sink drain fixed, had a new microwave and washing machine installed. Hopefully that's all i'll have to deal with. The neighbors are friendly and the area itself is nice. It's expensive here but it's a good location.

                          Property Manager Response

                          4/28/2023

                          Thank you again for taking the time to let us know how we did. We hope you have a great day!
                          Review Author Icon

                          Current Resident 1131392

                          Verified Resident 2023

                          5.0

                          4/14/2023

                          I love it here, my home is beautiful. Everyone in the community is so kind, and I feel so safe. Management is sweet and really care about their tenants. Would recommend 10/10. All maintenance request are taken care of in a timely manner and when I had any problem with my unit I was encouraged to report it immediately. All the ladies in the office are really nice and make me feel welcome. Thanks Pembroke Woods!

                            Property Manager Response

                            4/15/2023

                            Verified Resident 1131392, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pembroke Woods Apartments.
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                            Current Resident 1129674

                            Verified Resident 2023

                            4.3

                            4/9/2023

                            My experience has been pretty good so far. I haven’t lived in the community long but I am already enjoying it. Everyone is so kind and the atmosphere seems very good. My apartment is nice too and I’m glad to have found a apartment community that I see well fit.

                              Property Manager Response

                              4/12/2023

                              Verified Resident 1129674, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pembroke Woods Apartments.

                              Updated Review

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                              Current Resident 1036406

                              Verified Resident 2018 - 2023

                              5.0

                              4/9/2023

                              AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

                                Property Manager Response

                                4/12/2023

                                Hi Verified Resident 1036406, we are very happy to have provided you with such a positive experience!
                                Review Author Icon

                                Current Resident 1125889

                                Verified Resident 2015 - 2023

                                4.5

                                3/28/2023

                                I met many wonderful friends here. I love the amenities and they keep it up. Very nice place to walks and places to rest. The pool is nice and they have out door grills (big) ones. It's very handy to everything i mean everything!

                                  Property Manager Response

                                  3/29/2023

                                  Thank you again for taking the time to let us know how we did. We hope you have a great day!

                                  Updated Review

                                  Review Author Icon

                                  Current Resident 1085865

                                  Verified Resident 2014 - 2023

                                  4.0

                                  3/9/2023

                                  Too expensive here, Michelle the manager is awesome though the maintenance takes too long too come and do not do a correct job our dishwasher had to repaired and kept breaking , a light socket and out let’s don’t work the rent increased over 500$ / month from 1 year to the next !

                                    Property Manager Response

                                    3/10/2023

                                    Hello Verified Resident 1085865, we appreciate you taking the time to leave us this feedback. We would love the opportunity to chat a little more about your work order concerns. Please feel free to stop by the leasing office when you are available. Please let us know if there is anything else we can do for you; we are more than happy to help!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 780845

                                    Verified Resident 2019 - 2022

                                    5.0

                                    3/2/2023

                                    Very quiet , very nice apartment. Totally enjoyed my stay there and would recommend to anyone looking for an apartment in the Pembroke area . One downside is the $$ , the rent in year 3 made a large jump .

                                      Property Manager Response

                                      3/6/2023

                                      Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                      Review Author Icon

                                      Current Resident 1091087

                                      Verified Resident 2022

                                      3.3

                                      12/5/2022

                                      Stairwell carpet needs replacement, paint needs to be updated in stairwell. It is embarrassing bringing guests into my new home with a hallway/stairwell looking so bad. Work order never acknowledged or addressed.

                                        Property Manager Response

                                        12/6/2022

                                        Thank you again for taking the time to let us know how we did. We hope you have a great day! We are currently working on getting all common hallways freshened up. Please don't hesitate to reach out if there's anything additional we can do for you.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 836206

                                        Verified Resident 2020 - 2022

                                        3.7

                                        11/6/2022

                                        Community reachout has expanded greatly with current property management team. Feel much greater attention to rules and regulations as they pertain to cleanliness, tenant advocacy, etc. Lately, long-overdue major maintenance issues like replacing stairwell railings, trash collection areas are being addressed. Sewerage overhaul updates are appreciated. Safety remains a dominant issue among tenants. Also, many tenants utilize the dog park and there are many complaints about irresponsible folks who do not clean up after their pets and resultant putrid soil conditions. The park needs a monthly volunteer tenant group to oversee upkeep and then a a fresh coat of soil/seeding effort to keep it presentable and user-friendly. Perhaps property management could spearhead this effort for volunteers?

                                          Property Manager Response

                                          11/9/2022

                                          Verified Resident 836206, it's experiences like yours that really keep us motivated!
                                          Review Author Icon

                                          Current Resident 1078291

                                          Verified Resident 2022

                                          4.8

                                          10/25/2022

                                          I like the community areas and people around me. Some minor issues but overall a great experience thus far. A little noisy at night but being on the second floor that is expected. Not much to complain about

                                            Property Manager Response

                                            10/27/2022

                                            Thank you again for taking the time to let us know how we did. We hope you have a great day!
                                            Review Author Icon

                                            Former Resident 648036

                                            Resident 2021 - 2022

                                            1.0

                                            10/23/2022

                                            Overpriced projects

                                            Don’t move here. There’s dog feces everywhere, the office staff is rude and cold and only care about the all mighty dollars (to the point of being in-humane), maintenance doesn’t properly address issues they just Mickey Mouse everything. Don’t move here- YOU WILL QUICKLY REGRET IT

                                              Property Manager Response

                                              10/26/2022

                                              Hi Anonymous, we appreciate your honest feedback, as we are always looking for ways to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (781) 826-6556. We look forward to hearing from you.
                                              Review Author Icon

                                              Current Resident 1075669

                                              Verified Resident 2022

                                              4.8

                                              10/15/2022

                                              I just moved into Pembroke Woods at the beginning of October and so far I love it. Management was great from the 1st time I went to look at apartments right up to my move-in date. The online leasing process was extremely easy and Matt (my leasing agent) kept in contact with me to make sure things were going smoothly. Maintenance made sure the apartment was in great condition before I moved in. And all this was done in a matter of 3 days from my 1st visit until my move in date 3 days later. As for the community, I find it very quiet and friendly. Just how I like it!!!

                                                Property Manager Response

                                                10/17/2022

                                                Verified Resident 1075669, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pembroke Woods Apartments. Thank you so much again for your feedback! We hope you have a great day!
                                                Review Author Icon

                                                Current Resident 1070932

                                                Verified Resident 2019 - 2022

                                                1.7

                                                9/30/2022

                                                Pembroke Woods has gone downhill since I moved here in 2019. It is unsanitary, the apartment walls are so thin you can hear everything your neighbor says, maintenance is terrible and doesn’t respond to requests, and the interior and exterior of the buildings are gross and falling apart. These concerns are generally not taken seriously by management.

                                                  Property Manager Response

                                                  10/7/2022

                                                  Verified Resident 1070932, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would love to resolve the concerns you are having. Please stop by the leasing office and ask for me directly. Michelle Vieira | Community Manager

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 998090

                                                  Verified Resident 2022

                                                  3.8

                                                  9/24/2022

                                                  The club house is really nice. If you get a freshly turned over unit, they are beautiful. The pool, gym, and dog park are a nice addition as well. If you’re looking for a convenient stop to the highway it provides easy access to route 3. Tons of shops 1 minute down the street. Right between Boston and the sagamore bridge.

                                                    Property Manager Response

                                                    9/27/2022

                                                    Verified Resident 998090, your wonderful feedback and rating mean a lot to us.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom One Bath (736 SF)

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom One Bath w/Loft (898 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 898 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom One Bath (804 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 804 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Two Bath (1080 SF)

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,080 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (1122 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,122 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.42 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Athletic Center with Sound System and TVs
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Built-in Desks
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Controlled Access
                                                    • Courtyards Views
                                                    • Covered Patios and Balconies with Sliding Doors
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gas Fireplaces Available
                                                    • Granite Countertops
                                                    • Grilling Area with Premium BBQs
                                                    • Hardwood Floors
                                                    • Kitchen Islands
                                                    • Large Dog Friendly
                                                    • Large Windows for Abundant Natural Light
                                                    • Lush Landscaping Throughout Landscaping
                                                    • On-site Personnel
                                                    • Package Acceptance System
                                                    • Pet-Friendly Community with On-site Dog Park
                                                    • Plank Flooring in Living Areas
                                                    • Playground
                                                    • Plush Neutral Tone Carpeting in Living Spaces
                                                    • Premium Appliances
                                                    • Premium Light Fixtures
                                                    • Resident Media Center and Kitchen in Clubhouse
                                                    • Resort Style Swimming Pool
                                                    • Separate Shower Stalls with Glass Enclosures Available
                                                    • Short Term Lease Available
                                                    • Spacious Closet
                                                    • Wheelchair Accessible
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                                                    Leasing

                                                    At Pembroke Woods, enjoy cozy indoor and outdoor spaces where everyone feels at home. Our charming community offers quiet and convenience from our open-concept apartment homes complete with apartment patios and large windows, to our gorgeous resort-style swimming pool, beautiful courtyard, and community pet park. Located less than an hour from Boston and Cape Cod, Pembroke Woods offers access to everything the Northeast is known for: arts, culture, and a unique coastal vibe. At Pembroke Woods the options are endless, but you never have to choose one or the other.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

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                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Pembroke Woods Apartments Rated?
                                                    Based on 197 number of votes by renters, Pembroke Woods Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pembroke Woods Apartments is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Pembroke Woods Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.42 days to their community reviews in the past year.
                                                    Who manages Pembroke Woods Apartments?
                                                    Greystar
                                                    What is the pet policy at Pembroke Woods Apartments?
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Pembroke Woods Apartments is a 736 - 1,122 sq. ft. apartment in Pembroke in zip code 02359. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Marshfield, Hanover, Duxbury, Hanson, Kingston, Rockland, Whitman, East Bridgewater, Abington, Cohasset, South Weymouth, East Weymouth, and Weymouth.