Pembroke Woods Apartments
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1100 Pembroke Woods Drive, Pembroke, MA 02359

4.0

(197 Reviews)

Reviews

4.0 rating

197 total reviews

(

153 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 853577

Verified Resident 2020

5.0

12/15/2020

Ive only been here a month but it was an easy transition and everyone has been friendly and welcoming. The staff is professional and friendly and always answer any questions I had and the maintenance staff were prompt in addressing my request.

    Property Manager Response

    12/21/2020

    Verified Resident 853577, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
    Review Author Icon

    Current Resident 845237

    Verified Resident 2019 - 2020

    4.5

    11/19/2020

    Parking in 900 building sometimes is an issue I counted 8 cars that didnt have a sticker many times on ongoing! Times Seems to be different cars??? Worst on weekends. But also during the week! Other residents have complained to me about this. Seems to be extra handy cap spaces never ever used. Not enough spaces as their are residents in the building?

      Property Manager Response

      11/22/2020

      Hello Verified Resident 845237, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

      Updated Review

      Review Author Icon

      Current Resident 357426

      Verified Resident 2010 - 2020

      2.3

      11/10/2020

      Parking is a big problem. People move in with and there guess use residents parking cars with no Pembroke stickers here daily and over night making us park far away. You should fix parking. I hope snow removal is improved this winter.

        Property Manager Response

        11/11/2020

        Verified Resident 357426, we're disappointed to hear of the negative experience you had at our location. We would like to work towards a resolution, so if you are willing, please reach out to us at (781) 826-6556 to discuss this further.
        Review Author Icon

        Current Resident 837426

        Verified Resident 2019 - 2020

        4.2

        10/29/2020

        There have been staff changes since I first moved here, but it appears all is for the better. Staff very professional and have dealt well with the challenges of the pandemic. The overall feeling is that of a comfortable, safe and responsive community.

          Property Manager Response

          11/3/2020

          Hello, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
          Review Author Icon

          Current Resident 807908

          Verified Resident 2019 - 2020

          4.2

          8/26/2020

          I have had better experiences at other apartment communities. Didnt feel like my concerns were valued. When first moved in took forever for maintenance to come. Sent several work orders in. Took a lot of complaining before I was taken seriously.

            Property Manager Response

            8/28/2020

            Hello Verified Resident 807908, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
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            Current Resident 802626

            Verified Resident 2019 - 2020

            2.8

            8/12/2020

            To be put bluntly, this is by far the loudest place I have ever lived in my entire life. I have moved around more than most people i would assume, and this place is so egregiously loud at all times, that I almost dont even believe it to be real.

              Property Manager Response

              8/17/2020

              Thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (781) 826-6556. We look forward to hearing from you.
              Review Author Icon

              Current Resident 800692

              Verified Resident 2020

              5.0

              8/6/2020

              My community has been wonderful so far, I have no negative things to say as everyone is very friendly and welcoming. Neighbors have offered to help me carry groceries in, always holding doors for one an other and just and over all positive community.

                Property Manager Response

                8/7/2020

                Hi Verified Resident 800692, we are very happy to have provided you with such a positive experience! We hope to see you soon!
                Review Author Icon

                Current Resident 887614

                Resident 2020

                5.0

                7/3/2020

                I am a new tenant here at Pembroke Woods, my Granddaughter and I moved in on June 1st. I love it here, nice apartment, the grounds also look so nice. Its a very quiet community. The location is fabulous! Close to everything. I also want to give a special shout out to the leasing office and the maintenance crew, I recently ordered an item online, (bed frame) when I called the office to inquire if I could have help bringing the item to my apartment, they had maintenance deliver to my door, that was greatly appreciated! Thanks! Cheryl

                  Property Manager Response

                  7/6/2020

                  Thank you for your kind review; we are happy to pass along your comments to the team here at Pembroke Woods! Please don't hesitate to reach out to us if there's anything more we can do! We appreciate you and we hope you have a wonderful day.
                  Review Author Icon

                  Current Resident 783359

                  Verified Resident 2007 - 2020

                  4.5

                  6/24/2020

                  I appreciate having a lovely affordable apartment. The grounds are well maintained and the area is safe. Office staff are quickly and professionally solve any issues and questions. I have been living here for about 14 years and plan on staying as long as it remains affordable.

                    Property Manager Response

                    6/25/2020

                    We are so glad to have you as a resident! Thank you so much for your kind review and we hope to see you soon!
                    Review Author Icon

                    Current Resident 775019

                    Verified Resident 2018 - 2020

                    4.8

                    6/3/2020

                    I've lived here for almost 2 years and have been very satisfied with my living experience. This is a great place to live while being in a transitional stage of life. I do plan to purchase a home, but would recommend Pembroke Woods to anyone looking for apartment life. The surroundings are pleasant and the amenities (pool, fitness room) are a real bonus. Apartments are beautiful and modern and close to highway and shopping.

                      Property Manager Response

                      6/5/2020

                      Verified Resident 775019, we're happy to hear you had such a positive experience at Pembroke Woods! Thank you for taking the time to leave us this review. We greatly appreciate it! Hava a wonderful day!
                      Review Author Icon

                      Current Resident 753176

                      Verified Resident 2018 - 2020

                      3.0

                      5/13/2020

                      Very happy here !!! Love the location. Everyone has made living here a wonderful experience from the time I moved in to any issues I have had here have been taken car ed right away !! The grounds are kept clean and buildings are maintained beautifully.

                        Property Manager Response

                        3/18/2020

                        Thank you for your kind words and this wonderful review!
                        Review Author Icon

                        Current Resident 160232

                        Resident 2016 - 2019

                        2.0

                        10/8/2019

                        The walls are paper thin. There's no padding under the rugs so living on the top floor, the people below you get upset when you walk. The appliances are old. Seams in the carpets have split. The apartment is too pricey. The trash and dumpster situation is rediculous and the parking is horrendous. For $2,500 a month i shouldn't have to walk two building over at night to park when overnight guests do not park in the visitor section. The halls and entry ways wreak like Pot and noone gives a dams. There's drug dealing in the parking lot and blatently out in the open. Pembroke police are at the complex at least twice a month.

                          Property Manager Response

                          10/9/2019

                          We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (781) 826-6556 to discuss this further.
                          Review Author Icon

                          Current Resident 924485

                          Resident 2018

                          4.5

                          5/31/2018

                          I love pembroke woods because it is a great place to live. Easily accessible to major highways and close to plenty of great restaurants and shopping centers . Beaches and parks are close by. Grounds are kept up immaculately, all around great community!

                            Property Manager Response

                            11/14/2018

                            Dear Anonymous, We greatly appreciate your positive review of Pembroke Woods! We strive to provide our residents a positive experience at our community and we are happy to see we have met your expectations. As always please feel free to contact us directly in the office if we can assist you with anything in the future. Best regards, Bryan Nicholas Regional Property Manager
                            Review Author Icon

                            Ninoto148

                            Resident 2016 - 2018

                            5.0

                            3/30/2018

                            My wife and I like living here because of the private wooded location that yet is close to shopping areas and to MA Route 3, the main highway into Boston. This is great if you are a daily commuter. The maintenance staff does a very good job handling problems. Management is always friendly and ready to help with questions or issues. The people that work here, the spaciousness of our 2 bedroom apartment and the location are just right for us. We enjoy it very much.

                              Property Manager Response

                              4/4/2018

                              We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
                              Review Author Icon

                              Solange_F

                              Resident 2018

                              5.0

                              1/31/2018

                              I love it here because the staff are great, kind and respecful. It's quiet here and tge neighbors are very nice. My children loves the playground and the pool. I also love going to the gym with my daughter.

                                Property Manager Response

                                2/5/2018

                                Thank you for the five stars, Solange! We are happy to hear that you've had a great experience. As always, please let us know if you need anything.
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                                Current Resident 275471

                                Resident 2016 - 2017

                                4.5

                                12/4/2017

                                Feels like home when pulling in! Well maintained grounds and nice structure. Nice amenities including a pool, exercise room, playground and grills to use. Having a private patio is wonderful as well. I have a 2 bedroom 2 bath apartment that has plenty of room. When guests stay over, they have their own separate space with a bathroom. The lightening and hardwood floors make great additional touches.

                                  Property Manager Response

                                  2/5/2018

                                  Thank you for the five stars! We are happy to hear that you've had a great experience. Please let us know if there is anything we can do for you.
                                  Review Author Icon

                                  Current Resident 393800

                                  Verified Resident 2017

                                  3.8

                                  9/9/2017

                                  I just moved to the Southshore the complex is a bit pricey but it's well kept and has many amenities that we enjoy! As we venture out and explore we are finding great restaurants as we don't always enjoy chains and local attractions.

                                    Property Manager Response

                                    9/14/2017

                                    Thank you for the kind words! We love receiving feedback, the good and the bad, so please don't hesitate to let us know if there is anything we can improve in the future.

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 388152

                                    Verified Resident 2013 - 2017

                                    4.2

                                    8/25/2017

                                    We are satisfied with our apartment complex but it is getting very expensive to live here. We plan on checking out other places at the end of our lease. Office and maintenance staff are outstanding. Building and grounds are well kept and problems taken care of right away. Parking at some buildings is at a premium, even using parking permits for tenants does not always work. Rents have increased 30-35% in 4 years, no telling where they will be next year?

                                      Property Manager Response

                                      8/25/2017

                                      Thank you for the kind words! We love receiving feedback, the good and the bad, so please don't hesitate to let us know if there is anything we can improve in the future. We know renewal increases can sometimes feel arbitrary. However, we can assure you that we thoroughly evaluate the competing market before we increase rates. I'd be happy to discuss further with you!
                                      Review Author Icon

                                      Current Resident 368065

                                      Verified Resident 2016 - 2017

                                      4.0

                                      7/11/2017

                                      Pembroke Woods is a nice place to live. It is convenient to shopping, restaurants and great access to the highway. The property is very well maintained with beautiful plantings! The apartments are spacious with an open layout.

                                        Property Manager Response

                                        7/11/2017

                                        Thank you for taking the time to provide feedback! We are delighted to hear that you are enjoying our community. If you need anything at all, please don't hesitate to reach out! Thank you, The Pembroke Woods Team
                                        Review Author Icon

                                        Current Resident 363771

                                        Verified Resident 2017

                                        4.7

                                        6/30/2017

                                        Pembroke woods is great! Compared to my last apartment complex this place is heaven! It's very dog friendly and the grounds are very well kept! The pool and the dog park are a huge plus! I would highly recommend!

                                          Property Manager Response

                                          6/30/2017

                                          Thank you for your kind words! We are delighted to hear that you are enjoying your stay with us and would recommend our community to your friends and family. If you need anything at all, please don't hesitate to reach out! Thank you, The Pembroke Woods Team
                                          Review Author Icon

                                          Current Resident 354568

                                          Verified Resident 2010 - 2017

                                          3.5

                                          6/8/2017

                                          I believe that if I put here how I really feel it would not get posted, so all I will say is I wish I had the money for a down payment on a house. Some people that live in this building feel that children should be seen and not heard. When you live in a apartment complex you do not own the land surrounding your apartment so don't complain about children outside playing.

                                            Property Manager Response

                                            6/12/2017

                                            Thank you for taking the time to leave us a review! If you need anything at all, please give us a call or stop by the office. Thank you, The Pembroke Woods Team
                                            Review Author Icon

                                            Current Resident 349189

                                            Verified Resident 2016 - 2017

                                            4.2

                                            5/26/2017

                                            KINGLSEL COULDN'T HAVE REFURBISHED THE POOL A MONTH AGO INSTEAD OF LAST WEEK? THE POOL NOT OPENING ON MEMORIAL DAY WEEKEND IS AN EMBARRASSMENT AND UNACCEPTABLE. NOTE THAT THE POOL LIGHTS DON'T WORK AND NEED REPAIR, ALONG WITH THE CLOCK THAT HASN'T WORKED SINCE LAST SPRING.

                                              Property Manager Response

                                              6/12/2017

                                              Thank you for taking the time to provide your feedback. First and foremost, we would like to apologize for any inconvenience you have experienced. If you would like to discuss your concerns in further detail, please stop by the office or give us a call. Thank you, The Pembroke Woods Team
                                              Review Author Icon

                                              Current Resident 347277

                                              Verified Resident 2017

                                              3.8

                                              5/22/2017

                                              Apartment is nice and quiet. Parking doesn't seem to be an issue. Work orders are usually done next day. Staff is very nice. Grounds are well kept. So far we have been very satisfied with the quality of this complex and would definitely recommend to a friend who was looking.

                                                Property Manager Response

                                                6/12/2017

                                                We are delighted to hear you are enjoying your experience at Pembroke Woods and with our team. Your experience is our first priority. On behalf of our entire team, thank you for the feedback. - The Pembroke Woods Team
                                                Review Author Icon

                                                Current Resident 340904

                                                Verified Resident 2017

                                                4.5

                                                5/7/2017

                                                this is the first time i have lived in an apartment in over 30 years, i have always lived in my own home or rented a home. i wish there was an elevator but the stairs are good a good little work out.

                                                  Property Manager Response

                                                  6/12/2017

                                                  Thank you for taking the time to leave us a review! We love receiving feedback, the good and the bad, so please don't hesitate to let us know if there is anything we can improve in the future. Thank you, The Pembroke Woods Team

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 337184

                                                  Verified Resident 2011 - 2017

                                                  3.7

                                                  4/28/2017

                                                  I have seen a noticeable increase on improving the complex !!! the Office Mangement and the staff are always smiling and always are there to answer any questions I may have!! Not that I drive them nuts!! (Ha Ha!)

                                                    Property Manager Response

                                                    4/28/2017

                                                    Thank you for the feedback! We're delighted to hear that you've seen noticeable changes at our community. If you need anything at all, please don't hesitate to reach out. We're always here to help. Thank you, The Pembroke Woods Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    One Bedroom One Bath (736 SF)

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom One Bath w/Loft (898 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 898 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    One Bedroom One Bath (804 SF)

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 804 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Two Bedroom Two Bath (1080 SF)

                                                    4 Available Units

                                                    2 Beds, 2 Baths | 1,080 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Two Bedroom Two Bath (1122 SF)

                                                    1 Available Unit

                                                    2 Beds, 2 Baths | 1,122 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 12 reviews)

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.1

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    12

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    91.67%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.42 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Athletic Center with Sound System and TVs
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Built-in Desks
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Controlled Access
                                                    • Courtyards Views
                                                    • Covered Patios and Balconies with Sliding Doors
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Gas Fireplaces Available
                                                    • Granite Countertops
                                                    • Grilling Area with Premium BBQs
                                                    • Hardwood Floors
                                                    • Kitchen Islands
                                                    • Large Dog Friendly
                                                    • Large Windows for Abundant Natural Light
                                                    • Lush Landscaping Throughout Landscaping
                                                    • On-site Personnel
                                                    • Package Acceptance System
                                                    • Pet-Friendly Community with On-site Dog Park
                                                    • Plank Flooring in Living Areas
                                                    • Playground
                                                    • Plush Neutral Tone Carpeting in Living Spaces
                                                    • Premium Appliances
                                                    • Premium Light Fixtures
                                                    • Resident Media Center and Kitchen in Clubhouse
                                                    • Resort Style Swimming Pool
                                                    • Separate Shower Stalls with Glass Enclosures Available
                                                    • Short Term Lease Available
                                                    • Spacious Closet
                                                    • Wheelchair Accessible
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                                                    Leasing

                                                    At Pembroke Woods, enjoy cozy indoor and outdoor spaces where everyone feels at home. Our charming community offers quiet and convenience from our open-concept apartment homes complete with apartment patios and large windows, to our gorgeous resort-style swimming pool, beautiful courtyard, and community pet park. Located less than an hour from Boston and Cape Cod, Pembroke Woods offers access to everything the Northeast is known for: arts, culture, and a unique coastal vibe. At Pembroke Woods the options are endless, but you never have to choose one or the other.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: Closed
                                                    • Tuesday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Pembroke Woods Apartments Rated?
                                                    Based on 197 number of votes by renters, Pembroke Woods Apartments is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.3 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Pembroke Woods Apartments is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Pembroke Woods Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Pembroke Woods Apartments?
                                                    Pembroke Woods Apartments is rated 4.1 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 91.67% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 3.42 days to their community reviews in the past year.
                                                    Who manages Pembroke Woods Apartments?
                                                    Greystar
                                                    What is the pet policy at Pembroke Woods Apartments?
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

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                                                    Under New Management

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                                                    Pembroke Woods Apartments is a 736 - 1,122 sq. ft. apartment in Pembroke in zip code 02359. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Marshfield, Hanover, Duxbury, Hanson, Kingston, Rockland, Whitman, East Bridgewater, Abington, Cohasset, South Weymouth, East Weymouth, and Weymouth.