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Award Winner
13516 Greencastle Ridge Terrace, Burtonsville, MD 20866

4.2

(238 Reviews & Surveys)
$1,380 - $2,310/mo

Reviews

4.2 rating

136 total reviews

(

105 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 977036

Verified Resident 2021

5.0

12/8/2021

Quiet safe and homely. Neighbors are friendly and polite. Staff are understanding and friendly quick to offer advise and or suggestions. Community is always clean and quiet. Cupboards can be upgraded but ok for now.

    Property Manager Response

    12/9/2021

    Thank you so much for taking the time to share your experience with us! We're delighted to hear you're enjoying your residency and have found the community to be a wonderful place to call home. Your 5-star rating is amazing!
    Review Author Icon

    Current Resident 973151

    Verified Resident 2021

    5.0

    11/17/2021

    It feels surreal that this is home! Quiet neighborhood, around everything I need, staff is BEYOND amazing and more! If you need anything Veronica is an angel from above. Her and Michelle will make it happen :)

      Property Manager Response

      11/19/2021

      Thank you very much for this review! We are so glad our team has brought you such an amazing experience. We appreciate all your feedback and if there is anything else we can do for you, please do not hesitate to let us know. Thank you so much and have a great day!
      Review Author Icon

      Current Resident 952027

      Verified Resident 2013 - 2021

      2.8

      9/25/2021

      Maintenance don't do anything and management is not good they don't come and repair very upset about the manager and everything needs to be changed and nothing is done I pay my rent on time for the past eight years I need my apartment to remodel

        Property Manager Response

        9/28/2021

        Thanks for sharing these thoughts with us. We regret to hear that our team hasn't offered you the help you've needed during your time here. We appreciate you raising this here so we can look further into these issues.

        Updated Review

        Review Author Icon

        Current Resident 679616

        Verified Resident 2020 - 2021

        4.5

        9/23/2021

        I love the lay out of the room mate apartment. When there is a problem management take excellent care of it. Its kept very clean outside. The grounds are well kept. I moved in May of 2020. Over all Grady Management has done a great Job at Knightsbridge 11

          Property Manager Response

          9/23/2021

          This is excellent to hear! It's great to know your experience has been fantastic thus far and you've found our service to be satisfactory as well. We appreciate the thumbs up!
          Review Author Icon

          Current Resident 951514

          Verified Resident 2011 - 2021

          4.7

          9/22/2021

          I love this community because it's located in a very nice place and very quiet it's also close to schools and shopping centers. It's a very safe neighborhood to leave in. I would recommend this community to friends and family.

            Property Manager Response

            9/23/2021

            Thanks for this great feedback! We're so happy that you love living here at Knights Bridge II and that you've been enjoying the location. We appreciate your review and your residency!
            Review Author Icon

            Current Resident 949324

            Verified Resident 2019 - 2021

            2.3

            9/13/2021

            Located in a great area. Great community. Close to parks and recreation. Close to major highways. Proximity to DC and Baltimore. I've experienced Flood issue when it rains Now mold and leaks. Should do better to maintain cleanliness near dumpsters.

              Property Manager Response

              9/14/2021

              Thanks for taking the time to provide this valuable feedback. We regret to hear that you're not completely satisfied with your residency at Knights Bridge II and we'd like to look into your concerns right away. Please send us a message at info@gradymgt.com so we can connect. We're grateful for your residency!
              Review Author Icon

              Current Resident 938855

              Verified Resident 2019 - 2021

              4.8

              8/12/2021

              Quiet and tranquil. Grounds are kept exceptionally clean..even the grounds in winter time with snow, the maintenance team is on point. The residents are wonderful people.. Neighbors look out for each other. It's safe for a community and little children

                Property Manager Response

                8/13/2021

                Thanks for sharing your experience with us! It's great to know you're finding your experience at Knights Bridge II to be satisfactory and you're happy and comfortable in the community.
                Review Author Icon

                Current Resident 934473

                Verified Resident 2021

                4.8

                8/2/2021

                The community is really quite and nice management was very nice and helpful and the community seem quite and I haven't had any issues or problems, everything works fine and looks in order, the parking seems good.

                  Property Manager Response

                  8/3/2021

                  This is so great to hear! Thank you for the feedback, we're so glad you're enjoying your experience at Knights Bridge II. It's great having you as a part of our community!

                  Updated Review

                  Review Author Icon

                  Current Resident 906740

                  Verified Resident 2002 - 2021

                  3.8

                  7/27/2021

                  This was a great property wen I moved here in 2002. Comparing the property to the time I first moved here and now, it has really gone down. I have witnessed residence family or friends littering throwing food and garbage on the lawns and every where but the trash. The parents let their children run wild no supervision very loud and noisy all day long and during quiet hours. Since new the nee property manager took over she is slowly but surely cleaning this property up. I commend her on her prompt action getting this property back to normal. This is a beautiful neighborhood with tennis courts soccer fields and parks in walking distance. U can tell wen a person with experience that also cares about his or her job make the much needed changes to make this property a beautiful place to live and be proud of again.

                    Property Manager Response

                    7/28/2021

                    We thank you for taking the time to share your thoughts with us. Our team is dedicated to providing you with a satisfactory experience and if you would like to discuss your residency further, we're on hand at info@gradymgt.com. We take resident opinions seriously and look forward to providing you with fantastic service.
                    Review Author Icon

                    Current Resident 926723

                    Verified Resident 2019 - 2021

                    3.8

                    7/12/2021

                    Good community close school safe to live very clean close transportation very quite good for kids I have never complained about parking good neighbors the only bad part is that the people in the office don't answer the phone almost never

                      Property Manager Response

                      7/14/2021

                      Thanks for taking the time to let us know how we're doing! We're glad you find Knights Bridge II to be a great place to call home, with close proximity to transportation and wonderful residents. Our team is always happy to help and if we're on the other line, please do not hesitate to reach out to us via email at info@gradymgt.com.

                      Updated Review

                      Review Author Icon

                      Current Resident 799173

                      Verified Resident 2014 - 2021

                      5.0

                      7/5/2021

                      Overall, I find living in Knight Bridge Apt. II to be peaceful. It is a nice, quiet and safe community. The neighbors are friendly and respectful as well as the office staff. I find the apartment to be very handicap accessible..

                        Property Manager Response

                        7/6/2021

                        Thank you for your feedback. We are glad you have been enjoying Knights Bridge II. We appreciate all your kind words about our staff and if there is anything else we can do for you, please feel free to let us know.

                        Updated Review

                        Review Author Icon

                        Current Resident 249595

                        Verified Resident 2016 - 2021

                        5.0

                        2/9/2021

                        Great experience. Just the building is old, therefore we had so many work orders. Hope that some appliances could be replaced completely, for exemple the two toilets need to be replaced instead of being fixed all the time we have a problem

                          Property Manager Response

                          2/10/2021

                          We appreciate your feedback and are glad to hear your experience has been great overall. Our team would be more than happy to go over any concerns you have regarding your appliances, though, and can be reached at info@gradymgt.com. We look forward to hearing from you and hope you have a great day.

                          Updated Review

                          Review Author Icon

                          Current Resident 644796

                          Verified Resident 1999 - 2021

                          2.8

                          1/17/2021

                          It's a quiet community but mgt changes all the time, which makes it difficult to form a professional relationship with them. I also need to chase for my maintenance requests to be taken care of....and some requests have been outstanding for over 1 yr.

                            Property Manager Response

                            1/17/2021

                            Thank you for taking the time to share your experience with us. We're sorry to hear that you have some requests that are still pending. So we can go over them in greater detail, could you reach out to us at info@gradymgt.com? Our team is eager to help resolve any outstanding concerns.
                            Review Author Icon

                            Current Resident 841134

                            Verified Resident 2018 - 2020

                            4.7

                            11/8/2020

                            This is a great place to live very quiet management is great maintenance is very good close to everything theres a park across the street with soccer fields tennis courts very nice close to DC and baltimore

                              Property Manager Response

                              11/8/2020

                              Thanks for pointing out our excellent location! We're glad to hear you're enjoying your experience at Knights Bridge II and find our service to be satisfactory. We appreciate you taking the time to leave us a great review.
                              Review Author Icon

                              Current Resident 834157

                              Verified Resident 2019 - 2020

                              3.5

                              10/19/2020

                              Primer lugar los vecinos asen mucha buya en la madrugada el mantenimiento no son puntuales no dejan el trabajo bien echo nunca contestan en la oficina cuando viene personal de mantenimiento y hay 2 cosas malas solo arregla la que viene a arreglar y. La otra no la arreglan solo por que no ven?an por ella.!!

                                Property Manager Response

                                10/20/2020

                                We're sorry to hear your experience hasn't been everything you hoped it would be, and we invite you to reach out to us at info@gradymgt.com so we can discuss any concerns in greater detail. Please include the best method of contact in your message. We look forward to hearing from you.
                                Review Author Icon

                                Current Resident 525258

                                Verified Resident 2018 - 2020

                                5.0

                                10/15/2020

                                I am ka i moved in Knight bridge-2 2018, this community is clean and friendly the management and staff are vary friendly with good manner and easy to get around with and vary hard working staff willing to speak with you anytime you are in need of them.

                                  Property Manager Response

                                  10/18/2020

                                  Thank you very much for this review. We are so glad that at Knights Bridge II, you are having such an amazing experience. We really appreciate this feedback about our wonderful management team and well-maintained community. If there is anything more we can do for you, don't ever hesitate to shoot us an email. Thank you and have a great day!
                                  Review Author Icon

                                  Current Resident 832301

                                  Verified Resident 2009 - 2020

                                  4.7

                                  10/13/2020

                                  I'ved lived here for ten years now I love it. If you like peace and quite this is the place. I hope it does'nt change. I'ved told others and had one person to move in. I highly reconmand others.GREAT!

                                    Property Manager Response

                                    10/14/2020

                                    We appreciate your glowing review and awesome recommendation! Thank you so much for sharing how much you're enjoying our wonderful community.
                                    Review Author Icon

                                    Current Resident 802525

                                    Verified Resident 2017 - 2020

                                    1.7

                                    8/11/2020

                                    It's loud. People smoke in their apartments. It's hard to get in contact with the front office when there are issues. You're always lead back to the website instead of talking to a person. You pay for parking but sometimes there's no where to park and it's dangerous outside at night.

                                      Property Manager Response

                                      8/12/2020

                                      We're saddened we haven't met your expectations and would like to learn more about your experience in order to better assist. Please reach out to us at info@gradymgt.com and include the best way to contact you, so we can connect. We look forward to hearing from you.
                                      Review Author Icon

                                      Current Resident 801880

                                      Verified Resident 2016 - 2020

                                      4.7

                                      8/9/2020

                                      Good community to raise children, proximity to malls, schools and stores. Clean neighborhood, low crime. Prompt response to resident's query by the maintenance team and the leasing office are willing to help.

                                        Property Manager Response

                                        8/10/2020

                                        We appreciate this valuable feedback letting us know we're doing a good job. Thanks for taking the time to share details about your positive experience and our convenient location. We hope you have a great day!
                                        Review Author Icon

                                        Current Resident 796473

                                        Verified Resident 2020

                                        5.0

                                        7/26/2020

                                        with all this pamedic virus the staff make sure that the building gets clean and trash get pick up on a daily basis and just making sure our neighborwood stay safe and clean and jus over all a good neighborwood to live in

                                          Property Manager Response

                                          7/27/2020

                                          Wow, thank you so much for sharing our dedication to providing residents with a clean community. We're so pleased you're comfortable at Knights Bridge II, and we appreciate the excellent 5-star rating.
                                          Review Author Icon

                                          Current Resident 782609

                                          Verified Resident 2019 - 2020

                                          3.8

                                          6/22/2020

                                          It's a good place to live. So far, the management has been very responsive and it's quiet in the evenings usually. It's convenient to the highway and parks. There's enough parking spaces. The appliances could use upgrading.

                                            Property Manager Response

                                            6/22/2020

                                            Thank you very much for taking the time to leave us this wonderful review. We are very happy that you have been having a great leasing period at Knights Bridge II. Our management takes pride in being able to provide our residents with the highest level of customer service, and we thank you once more for leaving us this excellent feedback.
                                            Review Author Icon

                                            Current Resident 773822

                                            Verified Resident 2020

                                            2.8

                                            5/30/2020

                                            It's been a different experience given COVID 19. It wouldn't be fair to rate the community at this time. For the most part everything is OK. People need to clean up after their dogs and properly dispose of garbage and recyclables. Trees could be trimmed back so as not to "weep" on cars

                                              Property Manager Response

                                              5/31/2020

                                              We appreciate your feedback -- and your patience as we navigate through the pandemic. Your suggestions are most certainly appreciated and we'd be happy to discuss them further if you'd like. Please feel free to reach out to info@gradymgt.com at your convenience with the best method of contact.
                                              Review Author Icon

                                              Current Resident 756594

                                              Verified Resident 2018 - 2020

                                              4.7

                                              3/31/2020

                                              From Monica the property manager to maintenance, service is top notch. Only issue I have is you hear the upstairs neighbor walking. Other than that I enjoy living here. The location adds to the value with the with walking trails across the street.

                                                Property Manager Response

                                                3/31/2020

                                                Thank you for the excellent feedback! We're delighted to hear you find our service to be top-notch and the location to be nice and convenient. Should you ever wish to discuss noise or any other aspects of your experience, please feel free to reach out to us at info@gradymgt.com. We're always here for you!
                                                Review Author Icon

                                                Current Resident 756267

                                                Verified Resident 2016 - 2020

                                                5.0

                                                3/30/2020

                                                My experience in this community is a good one. It's clean, my neighbors are clean also. No roaches. Though a niece of mine has a friend who has a friend living in the community whose Apt is infested with roaches because of that, my niece's friend who is looking for an apartment doesn't want to seek for a place in the community. But my niece explained to her that my Aunty lives there and have never seen any roaches in her apartment. So I don't know whether theis person doesn't comply when the exterminator comes to spray.

                                                  Property Manager Response

                                                  3/30/2020

                                                  Thank you for taking the time to share your 5-star experience with us. We are incredibly pleased to hear how much you enjoy the neighborhood. And if your niece's friend has any questions about the community or would like a tour, please do not hesitate to have her reach out to us and we'll be happy to assist. We would love to show her how clean and peaceful Knights Bridge II is!
                                                  Review Author Icon

                                                  Current Resident 740487

                                                  Verified Resident 2019 - 2020

                                                  4.7

                                                  1/30/2020

                                                  It has been a pleasure living here in knights bridge the community is quiet .. so far so good. love the park across the street and close shopping and gas stations and banks near by would recommend... .

                                                    Property Manager Response

                                                    1/31/2020

                                                    Dear valued resident, thank you for your fantastic review. Our team at Knights Bridge take pride in our location that adds easy access to amenities. If there is anything we can do to receive that last star, we would be more than happy to hear from you. Take care!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom

                                                    1 Bed, 1 Bath | 748 sq. ft.

                                                    $1,380

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 948 sq. ft.

                                                    $1,803

                                                    See Floor Plan Details

                                                    2 Bedroom Mingle

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,975

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Bedroom

                                                    3 Beds, 2 Baths | 1,138 sq. ft.

                                                    $2,310

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 9 reviews)

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    3.8

                                                    Safety

                                                    3.2

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.1

                                                    Survey Scores (from 102 surveys)

                                                    Post-Tour Survey

                                                    1.5

                                                    Move-In Survey

                                                    4.5

                                                    Maintenance & Support Survey

                                                    4.1

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.78 days

                                                    Features & Amenities

                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
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                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cat Friendly
                                                    • Dishwasher
                                                    • Large Dog Friendly
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                                                    Leasing

                                                    Knights Bridge II Apartments is a luxurious community offering a private, park-like setting, and homes designed to fit every lifestyle. Located next to Fairland Regional Park with over 150 acres of parkland developed for recreational use, Knights Bridge II Apartments is minutes away from a football/soccer field, tennis courts, lighted ball fields, batting cages, an aquatic center and more!
                                                    Show Less

                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Grady Management

                                                    A
                                                    A
                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Knights Bridge II Rated?
                                                    Based on 238 number of votes by renters, Knights Bridge II is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Knights Bridge II?
                                                    Knights Bridge II is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Knights Bridge II is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Knights Bridge II?
                                                    Knights Bridge II is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Knights Bridge II?
                                                    Knights Bridge II is rated 3.2 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Knights Bridge II is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Knights Bridge II?
                                                    Knights Bridge II is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0.78 days to their community reviews in the past year.
                                                    Who manages Knights Bridge II?
                                                    Grady Management
                                                    What is the pet policy at Knights Bridge II?
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                    Cats Allowed
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Knights Bridge II is a 748 - 1,138 sq. ft. apartment in Burtonsville in zip code 20866. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,380. Nearby cities include Beltsville, Laurel, White Oak, Sandy Springs, Adelphi, Adelphia, Silver Spring, Savage, Greenbelt, College Park, Wheaton, Langley Park, and Jessup.