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13516 Greencastle Ridge Terrace, Burtonsville, MD 20866

4.2

(238 Reviews & Surveys)
$1,380 - $2,310/mo

Reviews

4.2 rating

136 total reviews

(

105 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 391215

Verified Resident 2017 - 2019

5.0

2/17/2019

Since I moved in, I m always happy with the management They have a good scales, professional and always solve the problem Only thing I can say, they always improve how to be one of the top management Thanks

    Review Author Icon

    Current Resident 153572

    Verified Resident 2017

    4.2

    9/17/2017

    Great experience so far, I havent had any issues. The management is really responsive and everything is always done when needed. The place is very clean . I have had any issues with anything since I moved in.

      Property Manager Response

      8/17/2017

      Dear Resident, Thanks for your feedback, we greatly appreciate it. We are glad that you are enjoying your residence at Knights Bridge II so far. Please do not hesitate to contact us in the future for any needs in apartment. Sincerely, Knights Bridge II
      Review Author Icon

      Current Resident 368161

      Verified Resident 2017

      5.0

      9/5/2017

      Good. So far my experience is perfect. The community is nice , the crime . The tenant s are friendly enough parking for tenants.maintenance respond on time , and the management is window was fix on time and my front door was immediately fixed without me waiting.

        Property Manager Response

        7/11/2017

        Dear Resident, We appreciate your feed back. We hope that you keep enjoying your new home. Please let us know if anything is needed, We are here to assist you with your needs. Sincerely, Knights Bridge II Team.
        Review Author Icon

        Current Resident 357442

        Verified Resident 2017 - 2019

        2.2

        1/22/2019

        Overall management of the community has declined in recent years. The grounds are in disrepair and the buildings look old and dirty. The paint is chipping and even the front entrance signs are covered in dirt and grime.

          Review Author Icon

          Current Resident 347960

          Verified Resident 2017

          3.8

          5/23/2017

          The community is clean, and the people are friendly. Parking can at times be a hassle if you arrive home late, but that is expected being there is no permit parking. I've noticed neighbor with 2-3 cars.

            Updated Review

            Review Author Icon

            Current Resident 327671

            Verified Resident 2016 - 2017

            3.8

            4/3/2017

            The management is great and the price is good for the amenities it's just the noise, you can hear everything above you, especially if you're under hyperactive children or you neighbors are on a different schedule.

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              Current Resident 325850

              Verified Resident 2013 - 2017

              4.3

              3/28/2017

              I love the community. The majority of the people who I encounter are nice and well mannered. I like the children however, some of my neighbors are sloppy and their balconies are a mess. I would likemore accountability.

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                Current Resident 305690

                Verified Resident 2016 - 2017

                4.0

                1/29/2017

                The neighborhood is quiet, the neighbors are polite, and there is enough within a 10/15 minute driving distance that you don't feel to cast off. Maintenance is really the biggest problem in Knight's Bridge, and as long as you stay on top of them they eventually get it done.

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                  Current Resident 296578

                  Verified Resident 2016 - 2020

                  5.0

                  4/5/2020

                  I have lived here since 2016, I am very pleased with the complex. Staff is always available, and every issue I've ever had they have always been very prompt in fixing them. I always feel my children and I are very safe.

                    Property Manager Response

                    4/6/2020

                    Wow, your review made our day! It's fantastic to hear how comfortable you are at Knights Bridge II! We appreciate hearing from residents and thank you for taking the time to leave us this review.
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                    Current Resident 290866

                    Verified Resident 2014 - 2016

                    3.2

                    12/11/2016

                    Maintenance is the absolute worst. I've had my apartment left opened, I've experienced sloppy jobs and clean up after work that's been done. There seems to to be excuse after excuse for why things were done wrong.

                      Review Author Icon

                      Current Resident 233826

                      Verified Resident 2016

                      5.0

                      4/27/2016

                      Great,very happy with the complex. Very qiet and no noise environment to leave in. I have told some of my friends and co-workers about the apartment.So far I enjoy staying there and enjoy the peace of mind I get at night when I go to sleep and wake up in the morning.Nice and clean environment, nice land scaping also.I have just been there 1 month and I love the place.

                        Property Manager Response

                        4/27/2016

                        Dear Resident, Thank you very much for your review. We are happy to hear that your residence experience has been positive so far. We would like to maintain the same experience along your stay here at Knights Bridge II. Please do not hesitate to contact us with any needs you may have in the future. Sincerely, Knights Bridge II Team
                        Review Author Icon

                        Current Resident 225497

                        Verified Resident 2016

                        4.8

                        3/21/2016

                        Great community and surrounding environment. Convenient to parks and amenities. The apartment is older but makes up for it's age by being big and spacious. New communities don't offer this kind of space and for these rents. Best value for your buck.

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                          Current Resident 202037

                          Verified Resident 2015

                          4.0

                          12/2/2015

                          My experience thus far has been very disappointing. I am very happy with the community itself, my building is very quiet and neighbors are pleasant. However, my move in experience has been the absoulte worse I have ever had. Otherwise everything is ok.

                            Property Manager Response

                            12/23/2015

                            Dear Resident , We are aware you were recently dissatisfied with the level of service received at Knights Bridge II, a Grady Management community. We regret any inconvenience you have experienced during your move in, and want to assure you that we are anxious to retain you as a satisfied resident. Our Management Team would like to gather specific information regarding the incident/matter you referenced in your recent post to Apartmentratings.com. This will allow us the opportunity to conduct a full investigation in order to resolve this matter fairly. Please send your contact information and any other details regarding this matter via email to info@gradymgt.com or Knights-Br2@GradyMgt.com. A member of our Management Team will contact you to discuss the matter in detail. Thank you for giving us the opportunity to assist you. Sincerely, Grady Management
                            Review Author Icon

                            Current Resident 190474

                            Verified Resident 2014 - 2015

                            2.8

                            10/12/2015

                            Good community but poor maintenance and poor management. The apartment units leaks out air then you stuck with a fat electric bill. Maintenance is a sad case. you put in a maintenance request no body shows up,then days late you'll receive this survey asking you to rate the service that was not done

                              Review Author Icon

                              Current Resident 183643

                              Verified Resident 2015

                              3.2

                              9/14/2015

                              Nothing to say here. I like the area and the front desk staff but that is really about it. Close to 95 and close to safeway and target and petsmart and a few food places/restaurants. That's about it. Run out of things to say here. Ok. Bye bye now..

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                                Current Resident 183456

                                Verified Resident 2015

                                4.3

                                9/14/2015

                                i became a resident here at knight bridge in august of 2015.i had a few problems when i first moved in but everything was taking care of at a nice fashion. i only have a concern about people hanging out in front of the buildings. the community is very nice overall and welcoming! management does a great job at what they do!

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                                  Current Resident 183014

                                  Verified Resident 2013 - 2015

                                  4.3

                                  11/6/2015

                                  I find our complex to be very nice and safe. Has a neighborhood atmosphere, which is good. Parking can be an issue, I work varied hours and often I find it difficult to find a spot near my building. This is a problem, since it's usually at least 10 p.m.

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                                    Current Resident 182308

                                    Verified Resident 2015

                                    3.0

                                    9/9/2015

                                    The front staff was courteous. I still have 2 broken doors ants and an inoperable balcony lock upon move in. I gave a written letter as well as a visit to the rental office. I love the wooded view and tthe neighbor's were very welcoming. My daughter is interested in moving here when her lease is up.

                                      Review Author Icon

                                      Current Resident 175283

                                      Verified Resident 2015

                                      3.7

                                      8/16/2015

                                      THE COMMUNITY IS NICE AND QUIET.LOTS OF STORES CLOSE TO THE AREA, BRIGGS CHANEY AND LAUREL. ONLY PROBLEM IS THE PARKING, AFTER CERTAIN HOURS AT NIGHT IT IS REALLY HARD TO GET PARKING SINCE THE COMMUNITY DOES NOT TOW. I THINK IMPLEMENTING PARKING STICKERS WILL BE VERY HELPFUL TO THE RESIDENTS.

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                                        Current Resident 167038

                                        Verified Resident 2015 - 2016

                                        5.0

                                        4/27/2016

                                        Thank you for fixing my blinds! I appreciate it. :) My blinds fell out of place when I was opening it and the bracket or brace. Tomas put in a ticket for me and assigned France (Maintenance Technician) to fix it and it was re secured and rehung. It works perfectly fine now!

                                          Review Author Icon

                                          Current Resident 115863

                                          Verified Resident 2015

                                          3.7

                                          7/20/2015

                                          Relatively clean and quiet community with a nice office staff. The apartments are beginning to show age. Parking is at a premium on weekends and some nights. Walls and ceilings are thin and neighbors can be heard. Convenient access to I-95 and other major thoroughfares.

                                            Review Author Icon

                                            Current Resident 310368

                                            Resident 2011 - 2015

                                            2.8

                                            4/7/2015

                                            I have and roommate style apartment and I love the set up because the rooms aren't right next to each other. I love having a washer and dryer in unit and I love the space. However the people that live upstairs stomp jump and make all types of Noise, I comlpained to the rental office and they did nothing!!! Also the parking is terrible they have visitor passes for no reason because they don't even tow which the should! The management is is terrible there very and organize and they don't get to maintenance issue quickly! The maintenance man Johnny is very polite he will speak to you when he sees you and help you if you need it he's just a great person!! other than that I like the apartment but the management sucks

                                              Review Author Icon

                                              SpratleyC

                                              Resident 2013

                                              4.8

                                              6/21/2013

                                              I had a wonderful experience living at Knights Bridge II. The staff has always been friendly and respectful. All of my calls were returned immediately. All concerns were addressed quickly. The property is very clean and well manicured. My kids loved the pool. The location is great - near several parks and trails, and also convenient to the Beltway. There is ample parking. The only reason I left is because I was ready to purchase a home. It was a pleasure to live there.

                                                Property Manager Response

                                                6/21/2013

                                                Dear SpratleyC, We would like to take this opportunity to thank you for taking the time to share your kind remarks about Knights Bridge II. We truly valued your residency at our community. As with any business, our greatest advertising is word of mouth from satisfied residents such as yourself. Best wishes in your new home! Grady Management
                                                Review Author Icon

                                                Current Resident 375833

                                                Resident 2013

                                                1.0

                                                4/29/2013

                                                ------ ------- apartments. Look for better apartments elsewhere.

                                                  Property Manager Response

                                                  5/2/2013

                                                  Dear Anonymous, We have every desire to address any specific concerns you may have regarding your residency at Knights Bridge II. Please provide us your direct contact information via email at info@gradymgt.com. We would like to contact you personally in the coming days to make our best effort in regaining your confidence in our company. We also encourage you to contact the on site management team to report any issues. We appreciate your feedback and hope you give us the opportunity to address your concerns. As with any business, our greatest advertising is word of mouth from a satisfied customer. It ??s our goal to provide you exceptional customer service. Thank you, Grady Management
                                                  Review Author Icon

                                                  Current Resident 474322

                                                  Resident 2009 - 2013

                                                  3.7

                                                  3/15/2013

                                                  I have lived here for four years. Office staff has been very helpful. I feel they go out of their way to really help. When I have needed something repaired the response has been great, within 24 hours. During emergencies the response was within the hour. My only gripe is the grounds. I wish they would get someone who is better.

                                                    Property Manager Response

                                                    3/18/2013

                                                    Dear Resident, We would like to take this opportunity to thank you for taking the time to share your kind remarks about Knights Bridge II. We regret any inconvenience you have experienced with the upkeep of the community grounds. We want to assure you that we are anxious to retain you as a satisfied resident. As with any business, our greatest advertising is word of mouth from a satisfied resident. It's our hope that you will remain a satisfied resident for many years to come. If you would like to be contacted directly by a member of our Management Team, please send your contact information and any other details regarding this matter via email to info@gradymgt.com. A member of our Management Team will contact you to discuss the matter in detail. Sincerely, Grady Management

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom

                                                    1 Bed, 1 Bath | 748 sq. ft.

                                                    $1,380

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 948 sq. ft.

                                                    $1,803

                                                    See Floor Plan Details

                                                    2 Bedroom Mingle

                                                    2 Beds, 2 Baths | 1,062 sq. ft.

                                                    $1,975

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Bedroom

                                                    3 Beds, 2 Baths | 1,138 sq. ft.

                                                    $2,310

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 9 reviews)

                                                    Noise

                                                    3.8

                                                    Grounds

                                                    3.8

                                                    Safety

                                                    3.2

                                                    Office Staff

                                                    3.7

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.1

                                                    Survey Scores (from 102 surveys)

                                                    Post-Tour Survey

                                                    1.5

                                                    Move-In Survey

                                                    4.5

                                                    Maintenance & Support Survey

                                                    4.1

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.78 days

                                                    Features & Amenities

                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $25. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $25. Pet Limit: 2. Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Cat Friendly
                                                    • Dishwasher
                                                    • Large Dog Friendly
                                                    Show Less
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                                                    Leasing

                                                    Knights Bridge II Apartments is a luxurious community offering a private, park-like setting, and homes designed to fit every lifestyle. Located next to Fairland Regional Park with over 150 acres of parkland developed for recreational use, Knights Bridge II Apartments is minutes away from a football/soccer field, tennis courts, lighted ball fields, batting cages, an aquatic center and more!
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                                                    Leasing Options

                                                      • None

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Grady Management

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Knights Bridge II Rated?
                                                    Based on 238 number of votes by renters, Knights Bridge II is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Knights Bridge II?
                                                    Knights Bridge II is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Knights Bridge II is rated 4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Knights Bridge II?
                                                    Knights Bridge II is rated 3.8 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Knights Bridge II?
                                                    Knights Bridge II is rated 3.2 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Knights Bridge II is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Knights Bridge II?
                                                    Knights Bridge II is rated 3.7 out of 5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0.78 days to their community reviews in the past year.
                                                    Who manages Knights Bridge II?
                                                    Grady Management
                                                    What is the pet policy at Knights Bridge II?
                                                    Dogs Allowed
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                    Cats Allowed
                                                    Rent: $25
                                                    Pet Limit: 2
                                                    Comments: We welcome 2 pets per apartment home. There is a $300 pet deposit (refundable) per pet. Pet rent is $25 per month. There is a weight limit of 25 pounds per pet, and aggressive breeds are prohibited.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Under New Management

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                                                    Knights Bridge II is a 748 - 1,138 sq. ft. apartment in Burtonsville in zip code 20866. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,380. Nearby cities include Beltsville, Laurel, White Oak, Sandy Springs, Adelphi, Adelphia, Silver Spring, Savage, Greenbelt, College Park, Wheaton, Langley Park, and Jessup.