Aurea Station

. #211 . #597

Aurea Station

8625 Winter Oaks Lane, Charlotte, NC 28210

2.9

(125 Reviews)

$1,046 - $2,553/mo

Move-In Specials

Limited Time Only 1 Month FREE! *Move in by 4/26 to qualify. Discount applied to 2nd full month's rent. Restrictions apply.

Reviews

2.9 rating

125 total reviews

(

41 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Bugs (7)

Location (7)

Maintenance (38)

Management (26)

Noise (9)

Parking (20)

Safety (5)

Staff (42)

Trash (17)

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Review Rating

Current Resident 1413438

Verified Resident • 2019 - 2026

5.0

3/31/2026

I have been Completely Satisfied with the management team and Maintenance team. I've had only minor things happen in my apartment. They were handled in a timely process and I have not had any issues. I've truly enjoyed living in this community.

Current Resident 1411201

Verified Resident • 2025 - 2026

2.0

3/19/2026

horrible ! roaches are terrible cannot get rid of them i done had my apartment sprayed twice still bugs they pick up my trash when they want My air and heat barely worked i hate it here don't move here

Property Manager Response

3/20/2026

Thank you for sharing your concerns. We re very sorry to hear about your experience and understand how frustrating these issues must be. Pest control, reliable maintenance, and consistent waste services are all priorities for our community, and we regret that we have not met expectations in your case. Concerns like ongoing pest activity and HVAC performance are taken seriously, and we want to ensure they are addressed thoroughly and promptly. We would appreciate the opportunity to work directly with you to resolve these matters. Please reach out to our management office so we can schedule additional pest control treatment, inspect your heating and cooling system, and address any service concerns you ve experienced. Your feedback is important to us, and we are committed to improving your experience in our community.

Current Resident 1410973

Verified Resident • 2025 - 2026

1.0

3/18/2026

Horrible apartments, when I moved in it was not cleaned , roach infestation, spiders and spider webs throughout the apartment. When i asked if the apartment was cleaned they lied and said it was. Would not recommend this apartment to anyone. For the amount of money they wanted for a deposit you would think the apartment would be move in ready on the date they set.

Property Manager Response

3/20/2026

Thank you for taking the time to share your feedback. We re truly sorry to hear about your experience and the condition of your apartment upon move-in. This is not the standard we strive to provide, and we understand how frustrating and disappointing this must have been. Cleanliness and a proper move-in experience are very important to us, and we regret that we fell short in your case. Your concerns regarding pests and the overall condition of the apartment are being taken seriously, and we are reviewing this situation with our maintenance and cleaning teams to ensure it is addressed and does not happen again. We would appreciate the opportunity to make this right. Please contact our management office directly at your earliest convenience so we can work with you to resolve these issues as quickly as possible.

Former Resident 25060

Resident • 2024 - 2025

2.2

2/20/2026

Zero stars.

This apartment has all the issues described elsewhere (maintenance and safety concerns, etc.). Beyond that, they have allowed over crowding, likely causing the lethal fire in my building, right next door. Accidents happen right? Surely they would take care of the impacted residents. Wrong! They left me effectively homeless for days, then the unit they gave me was just as bad as described here. Mold, water damage, broken appliances. To top it all off, they've sent me to collections for money I do not owe. Can't warn you enough about this place

Property Manager Response

2/24/2026

We are very concerned to read your review and take these allegations extremely seriously. The safety and well-being of our residents is our highest priority. We understand that displacement after an emergency is incredibly stressful. Our team worked to provide temporary housing as quickly as possible under difficult circumstances, and we regret if the experience did not meet expectations. Any concerns about the condition of a transferred unit, including mold, water damage, or appliances, are issues we address promptly when properly reported. We encourage any resident experiencing maintenance problems to contact management directly so we can document and resolve them. As for the collections matter, we would never knowingly pursue charges that are not valid. We invite you to contact our office directly so we can review your account in detail and work toward a resolution. We genuinely care about our residents and are committed to addressing concerns in a constructive and transparent way. Please reach out to us privately so we can better understand your situation and assist appropriately.

1.0(1 rating)

Current Resident 1398457

Verified Resident • 2025 - 2026

2.7

1/14/2026

The area is nice. The people in the nieghborhood are nice. Only complaint is that I moved in and had things on the movin list to be fixed and not 1 issue has been satified in over 5 months. Other than that its decent.

Property Manager Response

1/14/2026

Thank you for taking the time to leave us a review. We appreciate your feedback, as we strive to provide the best service and ensure that everyone has a positive experience at our community. Our team works diligently to ensure that any issues or maintenance requests that arise are addressed promptly. Please reach out to us in the office so that we can further assist you - we look forward to speaking with you. Thank you!

Current Resident 1383918

Verified Resident • 2024 - 2025

2.7

11/8/2025

I am not satisfied with the quality of the apartment and with how slowly the office responds to maintenance requests. Everything is old and only partially working. I have been waiting for a section of the floor to be replaced for four months. I like the location, but overall I would rate it 2 out of 5

Property Manager Response

11/12/2025

Current Resident 1381590

Verified Resident • 2025

2.0

10/30/2025

There are so many flaws with this apartment complex and the only good thing is the price. There's not enough parking. The walls are paper thin and I can hear each and every one of my neighbors. There are always bugs, no matter how you yourself keep your apartment clean.The noise, oh my god the noise. People that live here are so incredibly loud, I cannot emphasize this enough.

Property Manager Response

11/4/2025

Thank you for taking the time to share your feedback. We re truly sorry to hear that your experience has been less than positive. Our goal is to provide a comfortable and enjoyable living environment for all residents, and we take concerns about parking, noise, and pest control very seriously. Our team would appreciate the opportunity to address these issues directly and find a solution that improves your experience. Please reach out to the leasing office or email us so we can discuss your concerns in more detail and work toward resolving them. The Aurea Station Management Team

Current Resident 1378173

Verified Resident • 2025

5.0

10/16/2025

Aurora Station Apartments I love the setting, it's quite everyone stay to themselves the ladies in the office are very helpful and friendly the maintenance men are friendly over all I'm very happy I found these apartments

Property Manager Response

10/17/2025

Thank you so much for your kind words! We re thrilled to hear that you re enjoying life at Aurea Station Apartments and that our team has helped make your experience a great one. It means a lot to know you appreciate the peaceful setting and friendly service from both our office and maintenance teams. We re so glad you chose to make Aurora Station your home! The Aurea Station Apartments Team

Current Resident 1366950

Verified Resident • 2017 - 2025

2.0

9/8/2025

When I first moved here, it was gated and it was extremely quiet and a wonderful place to live. Now it's loud all times a night especially on the weekends they party in the parking lot. They drive fast in the parking lot is really unruly.

Property Manager Response

10/7/2025

Thank you for taking the time to leave us a review! We would like for you to provide us more information about it so we can address the issue, our management team would like the opportunity to meet with you and address all of your concerns until you are 100% satisfied. Please call or visit us in the office to coordinate this. Thank you!

Current Resident 1357704

Verified Resident • 2025

2.3

8/11/2025

This complex isn't too bad at all, but they need to upgrade inside ,all is kind old ,give a better maintenance. The really bad things is the parking area isn't enough,they don't do nothing at respect.

Property Manager Response

8/11/2025

Thank you for taking the time to leave us a review. We genuinely take all of our residents' feedback to heart and make changes based on these thoughts and concerns. We'd like the opportunity to address your concerns and ensure you are 100% satisfied. Please contact us in the office. Thank you!

Current Resident 1351437

Verified Resident • 2019 - 2025

2.2

7/19/2025

This complex couldn't care less about their tenants. Everything is broken at the gym. Office doesn't care about postal workers leaving packages on the floor of the locker room for anyone to steal. We've had packages stolen multiple times. Yet, after the office says "we don't hold packages in here", we go in for something unrelated and "oh we've had this package for you for 3 months." We had complained about our neighbors smoking weed so bad, it seeped into our apartment to the point we felt sick. My infant son is breathing this crap in. The rules clearly say "no smoking" in the apartments. When we go about it, office says " don't bother us with this ever again." Okay.. when we say we want out of the lease because of the weed, it's a huge rigmarole until suddenly the neighbors are moving out. Okay so when we say we want to break a lease, then they wanna do something. Husbands been living here over 10 years and has never been delinquent on rent, but they wanna protect people who wouldn't even stay a year. Makes sense. Pool is on a top 10 worst pools in Charlotte. It's always in disarray and needing repairs. The building near us had recurring plumbing issues to where human feces ran into the street. Nothing was done for months. Same building looked so dilapidated that it looked as if it would topple over at any moment. Thing finally caught fire. If that's what it took for someone to notice the building? dozens of people losing everything? then that's a shame. I hope they did something for those families besides an apology email. The stairs in every building I've visited are so broken, you'll feel like you're going to fall through at any moment. We complained about our building to the point my husband was going to fix them himself. I watched as an Amazon worker carrying a heavy package fell down the steps because of how crappy they are. Those steps need to be replaced once in a while. Towing a tenants car out of a lined space overnight when there are no other parking spaces, and then laughing at my situation when I ask about it, is asinine. I call maintenance about anything. They won't show. You have to call them multiple times. Needless to say, my experience at Aurea Station has been nothing but unpleasant and I wouldn't recommend it to a monkey

Property Manager Response

7/24/2025

Hello, we are sadden to hear about your experience. We would love for you to visit the office to discuss additional information regarding your concerns. We hope to improve your stay here at Aurea Station.

Current Resident 1350973

Verified Resident • 2013 - 2025

2.3

7/17/2025

Nothing works, nothing ever fixed, dismissive managers about serious issues. No climate control in exercise room, so if you want to workout it's in the 90s indoors, no working water fountain outside workout room, equipment in workout room broken and just sitting there. Cars parked everywhere and it's fine, but my wife parked wrong one day and was towed in the middle of the night- almost like some buildings it's fine for people to park however they want, and some it's not. Not sure if it's related, but it seems like some areas are one race and some are another...

Property Manager Response

7/18/2025

Current Resident 1337643

Verified Resident • 2023 - 2025

2.3

5/24/2025

I wouldn't recommend anyone moving into this place it's not worth the money, there is barely any parking also maintenance comes after 2days . I didn't get the apartment that I requested there is a chipped ceiling in the bathroom and wall in the wash room I'm a clean person bugs come out of nowhere the leasing office is nicer than the apartments themselves I can't wait to move and get my deposit back. The only good thing about this place is that's close to stores that's it. This place needs a whole new makeover and they need to takecare of the certain tenants and not new ones with us moving into a renovation apartments at a decent rent price or be able to negotiate.

Property Manager Response

5/27/2025

Current Resident 1336093

Verified Resident • 2023 - 2025

4.7

5/14/2025

My experience has been amazing , with attentive maintenance , caring staff , and secure community , id recommend this home to anyone ! The place is kept so clean and upkept , and the rates are so reasonable

Property Manager Response

5/15/2025

Thank you so much for your feedback! It truly means a lot. Please don't hesitate to contact us and let us know if you ever need anything at all

Current Resident 1331019

Verified Resident • 2023 - 2025

4.2

4/21/2025

Community is good but people need to respect property more for as trash throwing things in breezeway and grass...keep your place clean and uncluttered to avoid roaches cause there is a bug problem ...

Property Manager Response

4/22/2025

Thank you for your feedback, as we push all our residents and team to follow community guidelines and procedures. We strive to keep the community clean by doing grounds and offering our valet trash service. Feel free to contact the office during business hours to discuss your concerns. We look forward to speaking with you.

Current Resident 1323283

Verified Resident • 2020 - 2025

1.0

3/16/2025

It is the most filthy and disgusting place where I have lived and it is very expensive. I pay 2000 dollars and it has black mold all over the ceiling. I do not recommend it to anyone. Do not look at this place as if they did not care about you. Come see the mold boy and call the city to see if a visit from them can do something

Property Manager Response

3/20/2025

Hello, thank you for your feedback. We are saddened to hear about your experience. As a community we strive to keep the upmost cleanliness and take precaution of safety measures. Please feel free to contact the office at 704-900-2802, or you are available to visit during office hours which are located on our website at www.aureastation.com. We would love to discuss additional information with you.

Current Resident 1321685

Verified Resident • 2024 - 2025

4.0

3/8/2025

Since my arrival, our residential community has experienced significant improvements with numerous positive changes taking place. I encourage everyone to continue these efforts, as our ongoing progress not only enhances our living environment but also makes this residence an even better place to call home.

Property Manager Response

3/14/2025

Thank you so much for your feedback, It truly means a lot. Please don't hesitate to contact us and let us know if you ever need anything at all.

Current Resident 1320227

Verified Resident • 2019 - 2025

3.2

3/2/2025

Me gusta mucho vivir aqu? lo que no me gusta es que nunca vienen areiglar las cosas que se da?an y que no pase la basura uno paga x un servicio que al final uno termina asiendo xqe en lo personal amo le toca ir a botarla

Property Manager Response

3/7/2025

Thank you for taking the time to leave us a review. Our team works diligently to ensure that any issues or maintenance requests that arise are addressed promptly as well as keeping the property clean. We strive to provide the best service and ensure that everyone has a positive experience at our community. Please reach out to us in the office so that we can further assist you -We appreciate your feedback, and we look forward to speaking with you. Thank you! Muchas gracias por tomarse el tiempo de dejarnos una resena. Nuestro equipo trabajo de manera diligente para asegurar que cualquier problema sea corregido imediatamente y de mantener la propiedad limpia. tratamos de proveer un el mejor servicio y asegurar que todos tengan una experiencia positiva en nuestra comunidad. Por favor aserquese a la oficina para asistirla un poco mas. apreciamos su Comentario y estas ansiosos de hablar con usted. Gracias

Current Resident 1318206

Verified Resident • 2024 - 2025

2.8

2/19/2025

Move in was bumpy, with numerous maintenance requests required following move in to get the apartment and appliances operational. There are still some unresolved open items. Trash needs to be managed better it gets piled up (supposed to be valet trash) and near the compactor is an absolute mess. Mail delivery is problematic as well.

Property Manager Response

2/21/2025

We greatly appreciate your feedback. As a team we are determined to make sure you have the best experience possible. Stop by the leasing office or contact us by phone to discuss additional information in regard to your maintenance request. We look forward to speaking with you.

Current Resident 1294356

Verified Resident • 2020 - 2024

1.8

11/14/2024

La verdad creo que les falta mucho por mejorar mucha basura en los alrededores gente haciendo des?rdenes en la noche m?sica a alto volumen basura por los pasillos cuando se da?a alguna cosa dentro del apartamento cuesta que lleguen a reparar etc

Property Manager Response

1/10/2025

Gracias por su revisi n, apreciamos sus comentarios mientras nos esforzamos por realizar cambios basados en esta informaci n. Nuestro equipo trabaja diligentemente para garantizar que cualquier problema o solicitud de mantenimiento que surja se aborde con prontitud y para mantener limpia la comunidad. Nos gustar a conocer m s sobre su experiencia; comun quese con nosotros en la oficina.

Current Resident 1287646

Verified Resident • 2023 - 2024

1.7

10/17/2024

Not a good place to live. Trash every where and bugs. Neighbors shoot their BB gun outside in the patch of grass and sit outside and drink and throw their can on the ground. Many Modelo bottles and bottle tops on walkway. We have a roach problem. Have request to be sprayed and still no difference. We have put stuff around but still killing many bugs DAILY

Property Manager Response

1/10/2025

Thank you for your review, we appreciate the feedback as we strive to make changes based on this information. Our team works diligently to keep the community clean. We would like to learn more about your experience - please contact us in the office.

Current Resident 1282260

Verified Resident • 2023 - 2024

4.3

9/25/2024

Me gusta porque es tranquilo no hay vesinos ruidosos las escuelas est?n serca hay transporte p?blico tiendas importante muysercanas el lugar muy acogedor cuando he tenido un problema el mantenimiento es rapido

Property Manager Response

1/10/2025

Muchas Gracias por tus comentatios positivos. Estamos a la orden en caso de que nos necesite.

Current Resident 246126

Resident • 2022 - 2023

1.7

1/30/2023

DO NOT MOVE HERE

Living here is my nightmare come to life. The google reviews are all you need to know and please take the 2.4 star rating seriously. Honestly it should be like negative the stars. Absolutely horrendous.

Current Resident 522977

Resident • 2021 - 2022

1.8

2/6/2022

I regret moving to this dump. There’s literally trash EVERYWHERE! Infestation of cockroaches. The amenities that they advertise don’t work. You put in maintenance request and they lie and say complete until you check and realized hasn’t even been touched. Then I also noticed that some of my request stated CANCELED which I’m going to go to the office personally to find out why. The model apartment they showed is no where near the bs you get. I can’t wait until my lease is up. If I’m paying for a microwave. Fix it! It’s a site for sore eyes. It’s just sitting over my stove useless. I am too embarrassed to have any of my friends or family members visit me in this trash dump!! Like where is the landscape crew around here?

Current Resident 399006

Resident • 2019 - 2021

1.2

12/2/2021

This complex is beyond terrible. They don’t offer all the amenities they advertise. The office has poor communication. They have multiple phone numbers and emails and they don’t answer or respond to any of them. The office has bad customer service, a lack of urgency to help residence, and no organization whatsoever. Trash valet which we pay a monthly fee for is very spotty. There’s a major bug infestation. The complex is aware of it and at one point sent a letter to all residents stating that they were going to come inspect all units to see if people were being clean. There’s also a lot of stray cats here that are sickly and have broken limbs, it’s really sad. There’s two parking lots that have water constantly coming from a pipe sticking out of the ground. The grass area in front of multiple buildings is always muddy and there’s always a puddle to jump over getting to your car no matter that the weather is. Every month there’s small random charges that gets included in your rent. Because of my work schedule I had to take time off to come into the office to resolve the inaccurate charges because none of my emails or phone calls were answered. There’s one office employee that for a few months now has always used the excuse that she could not help with resolving issues because she is new. Typically I’m told that the leasing manager will be there for the last hour of the day and that’s all. When you pay rent with money orders the staff ask you to not pay this way because it makes too much work for them to do. I would not recommend this complex to anyone.

Floor Plans & Pricing

All (7)
1 Bed (2)
2 Beds (3)
3 Beds (2)

1 Bedroom

A2 - 1 Bedroom, 1 Bathroom

11 Available Units

1 Bed, 1 Bath | 835 sq. ft.

$1,055 - $1,850

See Floor Plan Details

A1 - 1 Bedroom, 1 Bathroom

1 Bed, 1 Bath | 715 sq. ft.

$1,046 - $1,346

See Floor Plan Details

2 Bedrooms

B3 - 2 Bedroom, 2 Bathroom

12 Available Units

2 Beds, 2 Baths | 1,096 sq. ft.

$1,349 - $2,216

See Floor Plan Details

B1 - 2 Bedroom, 1 Bathroom

5 Available Units

2 Beds, 1 Bath | 1,089 sq. ft.

$1,349 - $2,183

See Floor Plan Details

B2 - 2 Bedroom, 2 Bathroom

2 Available Units

2 Beds, 2 Baths | 1,090 sq. ft.

$1,443 - $2,123

See Floor Plan Details

3 Bedrooms

C1 - 3 Bedroom, 2 Bathroom

3 Available Units

3 Beds, 2 Baths | 1,198 sq. ft.

$1,619 - $2,553

See Floor Plan Details

C2 - 3 Bedroom, 2 Bathroom

1 Available Unit

3 Beds, 2 Baths | 1,240 sq. ft.

$1,717 - $2,117

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

C+

Review Ratings (from 15 reviews)

Noise

2.5

Grounds

2.8

Safety

2.5

Office Staff

2.7

Maintenance

2.5

Neighborhood

4.1

Survey Scores N/A

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

93.33%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.8 days

Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Surface Lot
Parking

Pets

Cats Allowed
Fee: $350 ~ 350. Rent: $35. Pet Limit: 2
Less Info
More Info
Dogs Allowed
Fee: $350 ~ 350. Rent: $35. Pet Limit: 2
Less Info
More Info

Other

BBQ and Picnic Area
Balcony/Deck
Cat Friendly
Community Center
Dishwasher
Dog Park
Easy Access to I-77
Fitness Center
Large Dog Friendly
On-site Personnel
Outdoor Patio
Outdoor Patio with Fire Pit
Pet-Friendly Community
Pool
TV Lounge

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Leasing

If you re looking for spacious living a desirable area and a convenient location Aurea Station is where it s at Enjoy easy access to the Light Rail station topnotch amenities open floorplans ample storage options and premium finishes If you ve been searching for the perfect place to call home consider it found Welcome home

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Office Hours

Sunday: Closed
Monday - Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

This community is managed by

West Shore

Communities

View All Communities

Questions & Answers (0)

Frequently Asked

How is Aurea Station Rated?

Based on 125 number of votes by renters, Aurea Station is currently rated 2.9 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Aurea Station ?

Grounds: Aurea Station is rated 2.8 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.

How effective was the maintenance team when resolving your problem?

Maintenance: Aurea Station is rated 2.5 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.

What are noise levels like at Aurea Station ?

Noise: Aurea Station is rated 2.5 out of 5 stars for noise by renters, which is considered poor. This means that some residents have expressed frustration with noise levels in or around the community that may negatively impact their living experience.

How safe is Aurea Station ?

Safety: Aurea Station is rated 2.5 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.

How satisfied are residents with the neighborhood?

Aurea Station is rated 4.1 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at Aurea Station ?

Staff: Aurea Station is rated 2.7 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.

How often does management engage with reviews?

Managers have responded to 93.33% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3.8 days to their community reviews in the past year.

Who manages Aurea Station ?

West Shore

What is the pet policy at Aurea Station ?

Cats Allowed

Fee: $350 ~ 350

Rent: $35

Pet Limit: 2

Dogs Allowed