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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 364690

Verified Resident 2017 - 2020

10/25/2020

Perfect location for me and my family everything is near by. Nice and clean community. Very friendly staff .Maintenance staff is also knowledgeable and helpful. Safe and friendly community. Most of the grocery stores near by.

    Manager

    10/26/2020

    Village Square
    Great! Thank you for taking the time to leave a review. We value our residents, and want each one of them to be completely satisfied with their space and our service. We're so pleased to hear that you're happy with the location, and that the staff has been accommodating. Please let us know if you need anything during your residency at Village Square.
    Review Author Icon

    Resident 835244

    Verified Resident 2020

    10/22/2020

    I love this community for many reasons. Its quiet, clean and staff are very courteous and kind. And especially love the neighbourhood and surroundings as it eases most of the household stuff. I would strongly recommend this place as it brings safety and peace.

      Manager

      10/26/2020

      Village Square
      Thank you! Recommendations from our current or past residents are invaluable. We're so glad to hear that you are enjoying your living experience at Village Square, and appreciate you taking the time to share these compliments. Please let us know if you need anything during your time with us.
      Review Author Icon

      anonymous

      Resident 2020

      10/21/2020

      The woman who showed us the apartments here was the main reason we decided to live here- it is moderately expensive for what you get in terms of the apartment, and the view (we face an unkempt brush) but if you consider the gym and outdoor pool it's really not that bad I suppose. After we moved in, upon contacting the woman in the leasing office for whatever reason she has a massive attitude. The complete opposite of who she was when showing the apartments! Maintenance is great and really on top of requests for the most part. We have neighbors with small dogs who don't walk them, they just let them outside and their urine destroys the bushes in front of our apartment. Additionally, there was an incident the other day where the ex boyfriend of a resident showed up banging on the glass of the door and had a gun, so the cops were called. I'll be honest I felt safer in my neighborhood in Philadelphia than I do here but I mind my business in the hopes that we can get out of here as soon as we can because who wants to rent forever? Especially here.… See More>
        Manager

        10/23/2020

        Village Square
        Hello. Thank you for taking the time to leave a review. While we're glad to hear that you are enjoying some aspects of our property, we see that our community has some room for improvement. We invite you to reach out to our office at (877) 217-7450 or [email protected] to discuss your concerns. We want you to love your home at Village Square, and would be happy to hear from you.
        Review Author Icon

        Resident 834539

        Verified Resident 2016 - 2020

        10/20/2020

        I've been at Village Square Apartments for about 3-4 years now and it's been a good place to live at. The location is great, you're in walking distance to so many stores and food spots. Resident concerns are listened to, they are on top of letting us know anything going on in the complex and community.

          Manager

          10/26/2020

          Village Square
          Great! We’re thrilled to hear that you love living at Village Square. We’re especially pleased that our central location is convenient for you, and that you're enjoying our peaceful community. We appreciate your feedback. Please let us know if you need anything during your residency.
          Review Author Icon

          Resident 832945

          Verified Resident 2020

          10/15/2020

          Our experience living at Village Square has been positive. The community is quiet, clean, and things are kept up-to-date. Staff are professional, efficient, and timely. We are happy that we chose to live here.

            Manager

            10/19/2020

            Village Square
            Hello, and thank you for your positive review of Village Square! We’re so glad to hear that you’re loving our quiet community, and that team has been helpful and courteous. We appreciate your feedback. Have a great day!
            Review Author Icon

            Resident 830419

            Verified Resident 2020

            10/8/2020

            Affordable, accessible and great service ! Everyone was so friendly and welcoming. Loving the sense of community. Appliances are great. The dog park and the plugroiyadd a nice touch as well! We are happy

              Manager

              10/12/2020

              Village Square
              If you're happy, we're happy! Thank you for taking the time to share your experience. We're especially pleased that the team has been courteous and helpful, and that you've felt right at home. You deserve an amazing living situation, and we're glad that you've found it at Village Square.
              Review Author Icon

              Resident 827805

              Verified Resident 2019 - 2020

              10/4/2020

              Well kept and nicely managed. Maintenance requests are done pretty quickly and I am satisfied. ( a Suggestion on this column error though... it is Looking for 200 characters, I am wondering why!, also this would prevent people from completing the survey)

                Manager

                10/6/2020

                Village Square
                Thank you so much! We’re committed to providing our residents with the best experience possible, so we’re happy to hear that you are enjoying our well-kept grounds and excellent service. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Village Square.
                Review Author Icon

                Resident 826908

                Verified Resident 2017 - 2020

                10/1/2020

                . Plus a top flight maintenance team. Who responded in a hurry. Can't beat it !!!!!. It dosent pay to own in this case.i wish they had apartments in South I went downthere I would seek a Berger apartment

                  Manager

                  10/5/2020

                  Village Square
                  Thank you for your excellent review! We’re thrilled to hear that the team has provided such great service, and was able to address your maintenance requests so quickly. We strive to go above and beyond our resident’s expectations with each interaction. Please let us know if you need anything during your stay at Village Square.
                  Review Author Icon

                  Resident 826799

                  Verified Resident 2019 - 2020

                  10/1/2020

                  The community is great! We moved into a quite court and our neighbors are friendly. This is our first apartment and we like it so far. The staff here is great and knowledgeable about the area and explain everything to us to help move in. During the summer, the pool is great

                    Manager

                    10/5/2020

                    Village Square
                    We're so happy to see that you are having a five-star experience at Village Square. Thanks for taking the time to share your thoughts, and for your kind words about our peaceful community. We want you to love your home with us, so please reach out if you need any assistance. Have a great day!
                    Review Author Icon

                    Resident 824071

                    Verified Resident 2020

                    9/27/2020

                    It is a nice living community and great service to the residents, very helpful and fast , also a quiet place to live and to get around other places such as stores it is much easier and the parking are also great

                      Manager

                      10/5/2020

                      Village Square
                      Thanks for the great review! We’re thrilled to hear that you’re loving your stay at Village Square. We’re especially pleased that the team has been helpful and courteous, and that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
                      Review Author Icon

                      Resident 821056

                      Verified Resident 2020

                      9/20/2020

                      So far we have met our neighbours and everyone has been welcoming and kind like a family community. A very serene area with beautiful breezes coming through each court. My baby is very sensitive to soind and she sleeps through the night like a baby!

                        Manager

                        9/21/2020

                        Village Square
                        Thanks for the great review! We’re thrilled to hear that you’re loving your stay at Village Square. We’re especially pleased that your family is enjoying the peaceful community. When the baby sleeps, everyone is happier! We appreciate your feedback. Please let us know if you need anything during your residency.
                        Review Author Icon

                        Resident 819661

                        Verified Resident 2020

                        9/17/2020

                        So far everything is going great. The leasing agent who help us was Briana King. She was so knowledgeable and very helpful. Briana made the moving process very easy. Everyone is friendly, nice and kind.

                          Manager

                          9/19/2020

                          Village Square
                          Hello and thank you for your positive review of Village Square! We’re so glad to hear that you’ve been receiving great customer care from the Briana and the team. We appreciate your feedback. Have a great day!
                          Review Author Icon

                          Resident 818842

                          Verified Resident 2019 - 2020

                          9/15/2020

                          Really enjoyed living here for over a year until we had new neighbours upstairs. They were heavy drug users and had two young children use the upstairs like a wrestling ring, never having a moment of peace and quiet. This problem was exacerbated by the fact that we are under quarantine and had to live and work from home 24 hours a day. The leasing office could not do anything about this and after many attempts of negotiating and talking to the neighbours things only proceeded to get worse. We decided to transfer, upon transferring it wasn't communicated to us properly that our security deposit wasn't going to cover our previous apartment, we are still waiting on the charges they decide to make us pay for, which is going to be a nasty surprise. Good place to live, but doesn't do a good job of screening people who live here to make it a desirable community to live in. I have talked to many decent people who experienced the same thing. I might reccomend starting investigating cases and taking complaints seriously. Instead of being toothless about these things, giving warnings and then fines based on innapropriate behavior would go a… See More>
                            Manager

                            9/16/2020

                            Village Square
                            Our apologies. We regret to hear that you had this experience with us, and would like an opportunity to address your concerns. Please contact us at (877) 217-7450 or [email protected] if you would like to discuss your suggestions offline. Thank you.
                            Review Author Icon

                            Resident 817093

                            Verified Resident 1999 - 2020

                            9/13/2020

                            wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww

                              Manager

                              9/15/2020

                              Village Square
                              We hope that all those "w"s stand for welcoming, wonderful, or wow! In any case, we appreciate your five star rating of Village Square. Thanks!
                              Review Author Icon

                              Resident 817056

                              Verified Resident 2020

                              9/13/2020

                              Beautiful apartments in a great location! Shops and plenty of restaurants close by. Briana was very attentive and friendly during the entire process of us moving in! She made moving easy and stress free. Would definitely recommend Village Square Apartments to my friends and family!

                                Manager

                                9/15/2020

                                Village Square
                                Thank you for your five-star rating and for sharing your experience at Village Square. It's so nice to hear that you have been treated to exceptional customer service by Briana, and that you'd recommend our property. We appreciate your feedback, and hope that you have a wonderful residency.
                                Review Author Icon

                                Resident 817033

                                Verified Resident 2020

                                9/13/2020

                                It's only been a few days since move in day. But I'm really enjoying the environment of the community & look forward to meeting new people. I also love the cleanliness of the community. Looks very well taken care of.

                                  Manager

                                  9/15/2020

                                  Village Square
                                  We are looking forward to hosting you! Thank you for choosing Village Square. We appreciate your feedback, and are glad that you're enjoying our clean community. Please let us know if we can be of assistance as you get settled in. Welcome home!
                                  Review Author Icon

                                  Resident 815987

                                  Verified Resident 2020

                                  9/10/2020

                                  Good people good staff good clean community. Very quiet only been here a short time but I really really love it. Good people good staff good clean community. Very quiet only been here a short time but I really really love it

                                    Manager

                                    9/11/2020

                                    Village Square
                                    Thanks for the great review! We’re thrilled to hear that you’re loving your stay at Village Square. We’re especially pleased that the team has been helpful and courteous. We appreciate your feedback. Please let us know if you need anything during your residency.
                                    Review Author Icon

                                    Resident 811517

                                    Verified Resident 2020

                                    9/3/2020

                                    ...........................................................

                                      Manager

                                      9/8/2020

                                      Village Square
                                      Thank you for your high rating of Village Square! Please reach out if we can be of any assistance during your residency.
                                      Review Author Icon

                                      Resident 805113

                                      Verified Resident 2020

                                      8/18/2020

                                      My experience has been awesome!! The staff has made my move in experience very easy. They have been kind and courteous. Even thought it is not policy to hold packages at the office the staff held my comcast package for me until my move in date.

                                        Manager

                                        8/20/2020

                                        Village Square
                                        Hello! Thank you for taking the time to share your experience at Village Square. We’re so glad that you've been treated to exceptional customer service by our team. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!
                                        Review Author Icon

                                        Resident 804297

                                        Verified Resident 2020

                                        8/16/2020

                                        Community has been great. Everyone is nice and polite. The grounds are kept up and parking is convenient. Location is perfect and the people in the community are very nice and respectful. I like that there are all ages here and alot of activities.

                                          Manager

                                          8/18/2020

                                          Village Square
                                          Hi there, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at Village Square, and that the community has been welcoming. We appreciate your feedback! Please let us know if you need anything during your stay.
                                          Review Author Icon

                                          Resident 804293

                                          Verified Resident 2020

                                          8/16/2020

                                          My move in experience was pretty good everything went smooth, ask for Briana King she made the transition and moving process almost seam effortlessly all of my paperwork, keys and all my documents we're there for me to complete

                                            Manager

                                            8/18/2020

                                            Village Square
                                            Thank you! We’re committed to providing our residents with the best experience possible, so we're delighted to hear that Briana has been such an asset during your transition. We appreciate your rating and review, and sincerely hope you enjoy your home at Village Square.
                                            Review Author Icon

                                            Resident 799396

                                            Verified Resident 2017 - 2020

                                            8/3/2020

                                            Good neighborhood, quiet and private. Conveniently located right off I-95 in suburbs out of the city, but not too rural. Plenty of businesses around to shop and sites to visit. There is a pool and the community is large enough to take a nice walk.

                                              Manager

                                              8/5/2020

                                              Village Square
                                              Thanks! We’re so pleased to hear that you’re enjoying our convenient location and quiet community. Village Square sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
                                              Review Author Icon

                                              Resident 798070

                                              Verified Resident 2020

                                              7/30/2020

                                              Its been a smooth transition even thru this pandemic. Staff has been prompt and effective to all my needs. They have kept us up to date with any and all changes going on due to pandemic or just over all work orders.

                                                Manager

                                                7/31/2020

                                                Village Square
                                                We're so glad to hear it. It's been a hard couple of months, so we want to ensure that all of our residents and guests at Village Square are doing well. Thank you for taking the time to leave a review. Please let us know if you need anything.
                                                Review Author Icon

                                                Resident 796348

                                                Verified Resident 2018 - 2020

                                                7/26/2020

                                                Everything is ok except the dog poop and firework s. The ground are very well matain.The staff is knowledgeable and polite. 200 characters are too many. ***************((*(*********((((((((((((((((((((

                                                  Manager

                                                  7/28/2020

                                                  Village Square
                                                  Hi there. We're glad to hear that you're enjoying your stay at Village Square. While we're happy that you are being taken care of by our team, we'd like to learn more about any concerns you have. Please reach out to (877) 217-7450 or [email protected]. We'd be happy to hear from you.
                                                  Review Author Icon

                                                  Resident 793238

                                                  Verified Resident 2020

                                                  7/19/2020

                                                  Moved in just a few days ago - the apartment is spotless, the community is safe, and our experience has been amazing so far. We really think this is the perfect place for us to set some roots down. Would recommend highly to anyone looking for a safe, clean, and comfortable new home.

                                                    Manager

                                                    7/20/2020

                                                    Village Square
                                                    Thank you for taking the time to leave a review. Your feedback is crucial to providing the best living experience to all of our residents at Village Square. We're so pleased that you found your space to be clean, and that you already feel comfortable. Welcome to your new home, and don’t hesitate to let us know if we can be of assistance as you get settled in.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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