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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 792208

Verified Resident 2019 - 2020

7/16/2020

I love it here! Office staff is amazing and so are the residents. Everything is always well kept and clean. I love that they always have events to get involved with and meet other residence around. They are always keeping us alert on things happening in our community and that's just awesome!

    Manager

    7/17/2020

    Village Square
    We appreciate it! Village Square wants all of our residents to have an excellent experience, so we’re delighted that you are enjoying our well-kept grounds and great service from our team. Thank you for taking the time to share your feedback. Please let us know if you need anything during your stay.
    Review Author Icon

    Resident 790047

    Verified Resident 2019 - 2020

    7/12/2020

    All the staff are very professional. The maintenance staff are alway prompt and efficient. They always clean up after themselves The property is well kept during all seasons. Winter time all the pavements are shoveled.

      Manager

      7/13/2020

      Village Square
      A five star review! We appreciate it! Village Square wants all of our residents to have an excellent experience, so we’re delighted that you've always found the property to be well-kept. Plus, hearing that our staff has been courteous is our favorite kind of compliment. Thank you!
      Review Author Icon

      Resident 790040

      Verified Resident 2020

      7/12/2020

      This area is very appealing for many reasons. Great location- surrounded by restaurants and shopping and highway access right next to 95. Very pet friendly with a dog park. Great amenities with a pool and gym

        Manager

        7/13/2020

        Village Square
        Hello and thank you for your positive review of Village Square! We’re so glad to hear that you’re loving the convenient location, pet-friendly areas, and onsite amenities. We aim to please, and truly appreciate your feedback. Please let us know if you need anything during your stay.
        Review Author Icon

        Resident 788178

        Verified Resident 2020

        7/7/2020

        Clean and quiet community. Very affordable and the office & maintenance staff are very friendly and efficient with their service. I will definitely recommend this community to everyone. A great place to call home!

          Manager

          7/8/2020

          Village Square
          Thank you for choosing Village Square. We appreciate hearing that you're happy with our peaceful community, and that the staff was helpful and courteous. We strive to have all of our residents love their home and our service. Please let us know if we can be of assistance as you get settled in. Welcome home!
          Review Author Icon

          Resident 787309

          Verified Resident 2015 - 2020

          7/5/2020

          My Family have been staying at Village Square Apartment for 5 years now because the community is quiet, clean and place is at perfect location, walking distance to my favorite restaurants. Totally recommend it.

            Manager

            7/6/2020

            Village Square
            Thank you! Recommendations from our residents are invaluable, especially since you've been with our community for so long. We're so glad to hear that you are enjoying your time at Village Square and appreciate you taking the time to share your experience.
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            Resident 784879

            Verified Resident 2020

            6/28/2020

            I Moved in to the Village Square Community in May 2020. Brianna was so helpful when I was deciding where to move, she answered all my questions and was very kind. The renters in my Courtyard are so Nice and made me feel Very Welcomed. I Love my Apartment.

              Manager

              7/1/2020

              Village Square
              Thank you for this excellent feedback about Village Square! It's wonderful to know that Brianna was so helpful with your move and that you love your apartment. We hope you have a long, happy stay with us!
              Review Author Icon

              Resident 784775

              Verified Resident 2010 - 2020

              6/28/2020

              Village Square apartments are a very nice place to live. The grounds are kept beautiful. The maintenance stance is very good. Quickly taking care of any issues you have. It is a very convenient and nice complex to live in.

                Manager

                7/1/2020

                Village Square
                Thank you for your feedback and for choosing Village Square as your place to call home. Our maintenance team takes pride in providing top-notch service to all of our residents so we are pleased to hear that your experience reflects this and that you are happy with the complex.
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                Resident 784759

                Verified Resident 2020

                6/28/2020

                I have only been renting at Village Square briefly, but so far have found the maintenance staff to respond in a timely manner and helpful in explaining the problem as well as the fix. The office staff keeps me apprised of work in and around my building via e-mail and always follows up on any maintenance requests I submit.

                  Manager

                  7/1/2020

                  Village Square
                  We're delighted that our maintenance team has exceeded your expectations. At Village Square, we strive to provide the most enjoyable stay for all of our residents and to provide a community that our residents are proud to call home. Thank you for making your home with us!
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                  Resident 783039

                  Verified Resident 2019 - 2020

                  6/23/2020

                  I sold my 2 houses and I was afraid I'm not going to find good place to live we got so lucky living here everything you need is around you within walking distance the gym is quite and pool you can bbg there it's just nice living here

                    Manager

                    6/25/2020

                    Village Square
                    We love hosting you! Thank you for taking the time to share your experience. We're especially happy that your transition to apartment living was so easy, and that you are enjoying the convenient location and amenities. You deserve an amazing living situation, and we're glad that you've found it at Village Square.
                    Review Author Icon

                    Resident 781364

                    Verified Resident 2017 - 2020

                    6/18/2020

                    Good but not better. good but not better. good but not but not better.Good but not better. good but not better. good but not but not better.Good but not better. good but not better. good but not but not better.

                      Manager

                      6/19/2020

                      Village Square
                      We appreciate you taking a moment to rate us. Please get in touch with us at (877) 217-7450 or [email protected] so we can discuss how to make things better for you. Thank you.
                      Review Author Icon

                      Resident 779605

                      Verified Resident 2017 - 2020

                      6/14/2020

                      I have mixed feelings regarding Village Square Apartments. The first couple of years seemed much better with communication and giving back to residents than it is now. For example, the first year I renewed my lease I received an upgrade to my bathroom vanity. When I renewed the second year I asked what upgrade I could receive and the response I received was "oh." I didn't bother to ask this time. I generally fix small maintenance problems by myself and contact the complex for larger issues. I love my neighbors and the location of these apartments.

                        Manager

                        6/15/2020

                        Village Square
                        We appreciate you taking the time to rate our community, though it looks like we have some room for improvement. Please contact the office at (877) 217-7450 or [email protected]. We'd love to speak with you about your concerns, and how we can improve your experience. Thank you.
                        Review Author Icon

                        Resident 778586

                        Verified Resident 2020

                        6/11/2020

                        Only have been living here for a month but so far so good, friendly community, Maintenance request taken care of in a timely manner. Only negative thing to say is that it is somewhat difficult to find parking after 6 PM. Multiple handy cap spots at each court that are always left empty, could be changed to normal parking.

                          Manager

                          6/15/2020

                          Village Square
                          Welcome! We're so glad that you chose Village Square, and that our maintenance team has been on top of any requests. We appreciate your thoughts about the parking as well. Thank you for your feedback. We want you to love your new home, and hope you'll be a resident for many years to come.
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                          Resident 776893

                          Verified Resident 2018 - 2020

                          6/8/2020

                          I just renewed my lease for the second time. I love my apartment, very spacious, it is great to be able to have my 2 dogs with me, very pet friendly place. Maintenance is on site so requests are done in a timely fashion. The parking is still somewhat of an issue (as in not enough) and I do not care for the valet trash service AT ALL. Waste of money when I live close to the dumpster area. Overall, a great place to live.

                            Manager

                            6/10/2020

                            Village Square
                            Thanks for your feedback. We love hearing from our residents, and are especially pleased that you've chosen to renew your lease twice! Feel free to contact us if you'd like to discuss parking or the trash service. Your happiness is our utmost concern at Village Square.
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                            Resident 773421

                            Verified Resident 2017 - 2020

                            5/29/2020

                            Great.Looks nice. Constantly upgrading the exterior common areas. Replaced exterior doors since moving in - they're more secure and look nice. The landscaping in front of the units is a drastic improvement in appearance. Ammenities such as the pool and gym are great.

                              Manager

                              6/1/2020

                              Village Square
                              Thank you for your great review! We are so glad you're enjoying the improvements being made to our community. We hope you call Village Square your home for years to come. Please get in touch if you need anything!
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                              Resident 768096

                              Verified Resident 2020

                              5/11/2020

                              So far It has been good, I wish there was a patio or deck though. There isn't many places to sit outside and enjoy the weather. Also right now the amenities rate not able to be used due to the pandemic so I do not see why we should have to pay for them

                                Manager

                                5/12/2020

                                Village Square
                                Thank you for your positive review of Village Square! We're happy that you're satisfied overall with your living experience at our community. Of course, we're sorry to see that certain aspects of your experience have caused you to leave us fewer than five stars. Please contact us at (877) 217-7450 or [email protected] to discuss your feedback and how we might improve. Thank you.
                                Review Author Icon

                                Resident 767748

                                Verified Resident 2020

                                5/10/2020

                                Brianna was very helpful and made our move easy and satisfying. Also maintenance were great fat responders and they did a great job completing the tasks I needed. Still waiting on other but waiting until the non emergency is open

                                  Manager

                                  5/11/2020

                                  Village Square
                                  That's great! At Village Square, we’re committed to providing our residents with the best experience possible. Thank you for your kind words about Brianna and our maintenance team. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at Village Square.
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                                  Resident 766088

                                  Verified Resident 2016 - 2020

                                  5/5/2020

                                  Been good. Nice area with friendly people and all the staff. The office people have been we cooperative in helping. Just overall very happy with all. The area has been neatly kept and there is always approvments always going on. Very pleased with the total surroundings and residents and all apartment staff

                                    Manager

                                    5/7/2020

                                    Village Square
                                    That's great to hear. Happy residents make our day. We appreciate your business, and hope you'll be a resident of Village Square for many years to come.
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                                    Resident 759332

                                    Verified Resident 2020

                                    4/13/2020

                                    Awesome community very clean staff are to helpful Mantains is too good we love to move here and apartment is very nice construction and conditions safety is most important that i fell here in this community

                                      Manager

                                      4/14/2020

                                      Village Square
                                      Thank you so much for your positive feedback! We are constantly working hard to make the living experience of our residents at Village Square the best it can possibly be. We appreciate your residency!
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                                      Resident 759084

                                      Verified Resident 2020

                                      4/12/2020

                                      Amazing place to live!!! Clean, kind, very accommodating. Neighbors are polite, valet trash is amazing!! Apartment is modern and most importantly clean. Dog park and child park is amazing! Overall would recommend this for anyone!!!

                                        Manager

                                        4/13/2020

                                        Village Square
                                        Thank you so much for the five-star rating. We greatly appreciate the kind words and positive feedback. We're thrilled to hear that you are happy with everything at Village Square, including our friendly community and top-notch amenities.
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                                        Resident 759050

                                        Verified Resident 2020

                                        4/12/2020

                                        Ajah is so friendly and helpful and I really like my building and the people in it! It's easy to park (I came from south philly so this is a huge plus). The apartments are clean and the updated kitchen is beautiful

                                          Manager

                                          4/13/2020

                                          Village Square
                                          Thanks so much for taking the time to review Village Square! We're thrilled to learn that your living experience at our community has exceeded your expectations, as we seek to provide our residents with the very best in apartment living. Your compliments about our helpful staff, beautifully updated kitchens, and ample parking are very much appreciated. We look forward to your continued happiness and comfort. Thanks again!
                                          Review Author Icon

                                          Resident 758061

                                          Verified Resident 2010 - 2020

                                          7/12/2020

                                          I have lived at Village Square for ten years now and during that time there has been a lot of good changes and improvements made to the complex. It's located in a great area with a lot of stores and restaurants nearby plus it's near 95 and the turnpike.

                                            Manager

                                            1/26/2022

                                            Village Square
                                            Thank you so for the five-star rating and review of Village Square. The positive feedback means so much coming from a long-time resident like yourself. It's so nice to hear that you enjoy everything we have to offer, from our friendly community to our excellent customer service team and everything in between.
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                                            Resident 754527

                                            Verified Resident 2020

                                            3/22/2020

                                            My apartment search was made easy because of the wonderful staff in the office. Briana is very helpful and no matter what question I asked she remained pleasant and answered it. She was very communicative.

                                              Manager

                                              3/23/2020

                                              Village Square
                                              Thank you for your positive review. We are so happy to hear that Briana helped you make a smooth transition to your new home at Village Square. Welcome to the community!
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                                              Resident 749327

                                              Verified Resident 2020

                                              3/3/2020

                                              The pet policy is nice, overall the community is composed of good considerate people. The apartment itself is spacious and all the utilities were easy to setup. One of the least painful moving experiences i've ever been through

                                                Manager

                                                3/5/2020

                                                Village Square
                                                We're pleased to read this review of Village Square! Thank you very much for your praise. It's fantastic to hear that your move-in process went smoothly and that you're happy with your apartment. Please let us know if you need anything as you continue to settle in!
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                                                Resident 748165

                                                Verified Resident 2016 - 2020

                                                2/27/2020

                                                Good but high utilities bills . You need to switch electric company to more affordable one. Discount should be given to residents who have lived in the apartments for a longer time . Rate at which rent increase annually can be reduced

                                                  Manager

                                                  2/28/2020

                                                  Village Square
                                                  Thank you for sharing this feedback with us. We’re glad that your overall experience has been a good one, but we’re sorry to see that you have these concerns. We’d be happy to speak to you about this, so please get in touch with us at (877) 217-7450 or [email protected]. Thanks.
                                                  Review Author Icon

                                                  Resident 748028

                                                  Verified Resident 2017 - 2020

                                                  2/27/2020

                                                  Safe environment , clean grounds. Proximity to schools hospitals highways. Professional and courteous staff always ready to assist .Can be recommended to any future residents.Good restaurants and grocery stores nearby.

                                                    Manager

                                                    2/28/2020

                                                    Village Square
                                                    Thanks so much for this five-star review of Village Square! We're pleased to see that you're enjoying your time with us, and we're grateful for your praise. Thank you for recommending us!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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