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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 709316

Verified Resident 2018 - 2019

10/22/2019

This complex is very well run & I feel safe here.This is of supreme importance to me as an older resident. The staff are always courteous & try to solve any problem residents may have & the grounds are well taken care of thanks to the outside maintenance staff.

    Manager

    10/23/2019

    Village Square
    We are so pleased to read this Village Square review! Thank you for taking the time to share this positive feedback with us. It's great to hear that you're satisfied with our customer service and our upkeep of the community. Thank you!
    Review Author Icon

    Resident 708990

    Verified Resident 2019

    10/21/2019

    Great staff. Wonderful area. Everything you could ever need or want in surrounding area. Spacious, homey living. Great, easy access to 95. The den is an awesome plus. Perfect sized kitchen. Great shower and bathroom. Enough storage space all around including closet in bedroom.

      Manager

      10/23/2019

      Village Square
      We're thrilled that you're having a positive experience living here at Village Square!Thank you for sharing this feedback and for giving us a five-star rating. We're so pleased that you're happy with our staff and location as well as your wonderful apartment features. We hope you'll continue to enjoy your stay for years to come!
      Review Author Icon

      Resident 706903

      Verified Resident 2019

      10/15/2019

      So far been here at Village Square Apartments for almost a week, apartments are really spacious, staff are extremely friendly, washer and dryer included in the apartment which is a huge plus, central air works great, and overall were loving the apartment! I would recommend this place for anyone that's looking for a safe place and a great location!

        Manager

        10/18/2019

        Village Square
        Welcome to your new home at Village Square! We're delighted to know that you found our team to be friendly and are enjoying your spacious apartment and in-unit washer and dryer! Thank you for your five-star rating and your recommendation. Let us know if you need anything as you continue to get settled in!
        Review Author Icon

        Resident 706113

        Verified Resident 2019 - 2020

        1/20/2020

        The staff is friendly, and they are very responsive to all requests. My only takeaway however is that they make resident pay for a door to door trash collection service which is somthing I can handle myself, but they make you pay $25 for it. But everything is very great here.

          Manager

          1/28/2022

          Village Square
          Thank you for your feedback. We are thrilled your experience at Village Square has been a positive one and that you would recommend us to others. Please don't hesitate to contact us at [email protected] if you wish to discuss your concerns around the valet waster further.
          Review Author Icon

          Resident 703535

          Verified Resident 2019

          10/6/2019

          so far the staff has been wonderful and the complex is in great shape and well maintained. the unit itself is very nice and everything seems new and good quality. I am more than satisfied with my choice and experience here.

            Manager

            10/7/2019

            Village Square
            Thank you so much for your five-star rating of Village Square! We are so happy that your time here with us has been so positive. We hope to continue to provide you an exceptional experience throughout your residency with us.
            Review Author Icon

            Resident 699986

            Verified Resident 2019

            11/22/2019

            I love living at the Village Square Apartments. Our apartments are so close to I95 ramps and the Pennsylvania Turnpike on ramps. There are so many stores and places to around the area. I love that my two therapy dogs can live with me. We also just had a community activity: Painting with a twist. I love painting with a twist. They just had a fall BBQ, breakfast every Friday, in December Santa Is coming, I would recommend Village Square Apts to friends and family. Friends who have visited me have remarked how quiet it is at my apartment.

              Manager

              9/30/2019

              Village Square
              Thank you for your kind review. We are happy to hear your experience at Village Square has been a positive one and that you'd recommend us to your family and friends. We appreciate your feedback. If there is anything we can help you with in the future, don't hesitate to contact us.
              Review Author Icon

              Resident 697930

              Verified Resident 2019 - 2020

              7/14/2020

              It's been a tough year. Parking is still and probably always will be an issue. Maintenance is fast but most times isn't the right individual to do the job. Anything to save money. Why they chose to raise the rent during the COVID-19 pandemic I'm still wondering about. Advantages: Security deposit options, quiet area. Disadvantages: rent is high, maintenance is lacking or slow, price hikes are stupid, parking is bad, policies are only implemented when they can afford it, no.PECO electric all privatized. If you need a place to hang your hat and can utilize the security deposit go for it.

                Manager

                1/26/2022

                Village Square
                Thank you for sharing your feedback with the team. We truly appreciate hearing from our residents as it helps us pinpoint areas where we can improve.
                Review Author Icon

                Resident 697661

                Verified Resident 2019

                9/20/2019

                the staff was friendly and very helpful. the apartment was clean and the appliances were in excellent shape. the communication provided to us was excellent and helped with anxiety as we were moving to this place from another state.

                  Manager

                  9/23/2019

                  Village Square
                  Welcome to the community here at Village Square! We are happy to hear that your move-in process went smoothly and that you are enjoying your new apartment. We understand how stressful relocating can be, especially from another state, and are glad our team was able to help make that a little easier for you. Thank you for making your home with us!
                  Review Author Icon

                  Resident

                  Resident 2019

                  9/10/2019

                  Very well-maintained Staff is Terrific Brianna was awesome well maintained parking is not the greatest the staff has been terrific the grounds r maintained very well the other tenants are kind a respectful love it here

                    Manager

                    9/12/2019

                    Village Square
                    Thank you for reviewing Village Square! We're pleased to hear that you're happy with our upkeep of the community as well as our customer service. We're sorry to hear that you have concerns about parking. We would be happy to speak to you about it, so please give us a call at (877) 217-7450. Thanks!
                    Review Author Icon

                    Resident 691712

                    Verified Resident 2019

                    9/8/2019

                    The community of people are very kind. I have not ran into one person who did not stop and say hello and/or ask how everything is going. I am impressed at how welcoming everyone is- especially with my dog.

                      Manager

                      9/9/2019

                      Village Square
                      It's fantastic to read this review of Village Square! We're pleased that you find our community to be so friendly. We are very happy to have you and your dog as new members of our community, and we look forward to you having a long, enjoyable time here!
                      Review Author Icon

                      Resident 689969

                      Verified Resident 2019

                      9/4/2019

                      It has been an awesome experience. I'm glad I chose this place as my new home with all the hard sacrifices I have made since I've been station here in PA. As military member that have been more than great with me and have worked around my work to help me move in.

                        Manager

                        9/6/2019

                        Village Square
                        Welcome and thank you for your five-star rating of Village Square! We are happy that your move-in went smoothly. Our goal is to offer the very best in apartment living. We'll remain dedicated to your satisfaction for as long as you're a member of our community. If you need anything, please let us know. We are always here to help. Thank you for your residency!
                        Review Author Icon

                        Resident 685235

                        Verified Resident 2019

                        8/25/2019

                        We sold our house and downsized to an apartment for the first time in 35 years. Village Square by far is the best community I have ever visited or lived in. Not even close. Very welcoming. People of all ages and ethnicity backgrounds live here, together! The staff is top notch. The maintenance team is AMAZING! I tell any and all people I interact with about Village Square and all facets of my experience here.

                          Manager

                          8/26/2019

                          Village Square
                          Hi, Thank you for your five-star rating of Village Square. Reviews like your are so inspiring and really make our day! We know how difficult it is moving from a house you've lived in for so long and we feel privileged that you chose to create new memories at Village Square. If you need anything, please let us know, we are always here to help. Thank you for your residency!
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                          anonymous

                          Resident 2019

                          8/7/2019

                          Welcome to a section 8 community that is on it's way down hill. The management is difficult to get a hold of. They dont respond. I have had to call multiple times about an issue and management didn't return my call. Also, parking sucks!

                            Manager

                            8/12/2019

                            Village Square
                            Thank you for your review. Please accept our apologies for your disappointment with our management. We regret that your opinion of our community has lessened over time. It's never our intention to inconvenience our residents or make them feel as though their concerns aren't being heard, and we're sorry for any lapse in communication. Kindly stop into the office or give us a call at (877) 217-7450 to discuss your review and how we may better serve you. Thanks again.
                            Review Author Icon

                            Resident 672172

                            Verified Resident 2009 - 2019

                            8/1/2019

                            It's been a very pleasant experience living at village square. Over the years there have been some new residents that are noisy in the public spaces but overall, a pleasant place to live. I think there is section 8 moving in which can be a concern

                              Manager

                              8/5/2019

                              Village Square
                              Thank you for your balanced review of Village Square. We appreciate our long-time residents and are happy to hear that you are enjoying your home. Please don't hesitate to reach out should you need anything. Have a nice day!
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                              Resident 671230

                              Verified Resident 2019

                              9/10/2019

                              Is nice the place just the only thing is to pricey , also the pool some days they had dirty when was open but so far is a good place for everything eventhough for make a barbeque the neighbors are nice and polite

                                Manager

                                8/2/2019

                                Village Square
                                Thank you for sharing your feedback about your apartment here at Village Square. We are sorry to hear about the noise issues you are experiencing. While some noise transfer is expected in apartment living, we still want you to be happy in your home. Please stop in the office or give us a call so that we can speak about this issue with you. Have a great day!
                                Review Author Icon

                                Resident 666418

                                Verified Resident 2014 - 2019

                                7/18/2019

                                Very nice place to live have been here five yrs great neighbors and is close to eveything you need.The pool is well maintained and awawesome. The grounds are well maintained and are kept clean overall a great place to live.

                                  Manager

                                  7/18/2019

                                  Village Square
                                  Thank you for calling Village Square home for the last 5 years. We are happy to hear that you are enjoying the community and that the property is meeting your expectations. Should you ever need anything, please be sure to reach out. Have a great day!
                                  Review Author Icon

                                  Resident 665478

                                  Verified Resident 2012 - 2019

                                  7/16/2019

                                  Neighbors are great, maintenence staff is knowledgeable. Down side is residents get charged double electricity since it goes through a 3rd party company for billing. Also you can only use Comcast for TV and internet

                                    Review Author Icon

                                    Resident 664511

                                    Verified Resident 2018 - 2019

                                    7/14/2019

                                    Village square is a great location to live. The conplex has been updating the grounds and it looks amazing. We recently received an updated gym and pool area. The front office is very helpful and courteous. What a great place.

                                      Review Author Icon

                                      Resident 663976

                                      Verified Resident 2019

                                      7/12/2019

                                      Everything was great. The office staff were very helpful. The community is amazing and everyone is nice. The pool is fantastic, always people there, nice spot to relax and have some fun. I couldn't say anything bad about this place.

                                        Review Author Icon

                                        Resident 661398

                                        Verified Resident 2019

                                        7/16/2019

                                        Since I moved in the village square, I got so many good experiences ?? First, I went to get a tough day as a moving day and I was impressed by the leasing office staff, Ajah giving me small welcome gifts. There were some bottles of water, snacks, an oven glove, a nice key-holder and free pizza coupon! Also some cold water in my refrigerator. Secondly, there are friendly neighbors. They were willing to help me throw boxes away after I moved. Finally, it is almost perfect maintenance. When I needed something, They (thanks to Darwin, Jim and Mamet) came to my apartment so quickly. And handled right. Also very friendly. They change the filter of air conditioning and smoke alarm every three month. They throw a bbq pool party four times an year. I'm a housewife and I'm in this community all day. So far so good!! Neighbors are great, maintenence staff is knowledgeable. Down side is residents get charged double electricity since it goes through a 3rd party company for billing. Also you can only use Comcast for TV and internet

                                          Review Author Icon

                                          Resident 658767

                                          Verified Resident 2019

                                          6/30/2019

                                          Grat experience definitely met all of our expectations! Looking forward to a year filled of new adventures, peace and loving where we reside. You must have leave where u live and that's exactly what we expect from Village square.

                                            Review Author Icon

                                            Resident 658625

                                            Verified Resident 2019

                                            6/30/2019

                                            Quiet area, good location, nice staff, clean apartment, nice pool. Free gym. Off of main roads yet close enough to major highways via 95 and the turnpike. Brianna was very nice to work with from the office.

                                              Review Author Icon

                                              Resident 512695

                                              Verified Resident 2018 - 2020

                                              2/18/2020

                                              Very nice apartment complex. A little overpriced but very clean. I love the washer and dryer. If they didn't raise the rent so much I would probably stay there longer. The maintenance shop is so nice and have a quick response time.

                                                Manager

                                                1/31/2022

                                                Village Square
                                                Thanks for taking the time to review us. Resident feedback is invaluable as we work to make Village Square an even better place to live.
                                                Review Author Icon

                                                Resident 654117

                                                Verified Resident 2019

                                                6/18/2019

                                                My experience in the community has been great so far. The community is very quite. Management was able to help me quick when I needed them to. Maintenance was also very helpful and quick to solve my problem.

                                                  Review Author Icon

                                                  Resident 653083

                                                  Verified Resident 2019

                                                  6/16/2019

                                                  Moved in yesterday. Staff was very friendly and helpful. However, a few minor issues. Sink and A/C unit leaked. Maintenance came and fixed those problems within the hour. Also, our apartment is not cable ready. There is no cable/internet outlet installed.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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