The Greentree Building
A
A
Award Winner
111 N High St, West Chester, PA 19380

4.3

(138 Reviews & Surveys)
$1,318 - $1,941/mo

Reviews

4.3 rating

108 total reviews

(

86 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1070716

Verified Resident 2022

4.7

9/29/2022

It is a wonderful building and location. The building has great security and fantastic amenities. It is a great building and also maintenance responds very fast. Also the location is amazing I am surrounded by restaurants and shopping.

    Property Manager Response

    9/30/2022

    Thanks for awarding The Greentree Building with a stellar rating! It's great that you re happy and comfortable in our community we want nothing less for our residents!
    Review Author Icon

    Current Resident 1069313

    Verified Resident 2022

    4.2

    9/25/2022

    The greentree building is a nice space for the price of rent. Not having to pay for unused community features is a plus. However, you have to pay for parking in local garage which should be considered in any decision.

      Property Manager Response

      9/26/2022

      Thank you for taking a moment to award The Greentree Building with a fantastic rating! It's great that you're happy and comfortable in our community we want our residents to be nothing short of 100% satisfied with their living experience here.
      Review Author Icon

      Current Resident 1062362

      Verified Resident 2022

      4.5

      9/5/2022

      Common areas are maintained nicely and staff is very responsive to emails. The move in process was fairly easy although it would have been helpful to see at least a floor plan of my unit ahead of time.

        Property Manager Response

        9/6/2022

        Welcome to your new home at The Greentree Building! We're delighted to know that you found our team to be helpful and accommodating, as we are committed to serving our residents with exemplary care and attention. Thank you for your amazing rating and for providing feedback about your experience. Have a great day!
        Review Author Icon

        Current Resident 1049279

        Verified Resident 2022

        4.3

        7/28/2022

        I have not lived here very long, but so far is has been very nice and accommodating. Move in was easy and the apartment was clean when we moved in. The area is very nice and has a lot of food and shops around.

          Property Manager Response

          7/29/2022

          Thank you so much for your fantastic rating and recommendation of The Greentree Building! We know you have many choices when it comes to selecting an apartment home, and we appreciate your residency. We hope you will be very happy here!
          Review Author Icon

          Current Resident 1048701

          Verified Resident 2022

          3.0

          7/26/2022

          The GreenTree Building feels like a lovely and inclusive place. The building has character and a sense of community and I am more than happy to be apart of it. As a younger adult moving in to my first apartment, I feel right at home

            Property Manager Response

            7/27/2022

            Hi there! On behalf of everyone here at The Greentree Building, thank you so much for taking a moment to provide this glowing review. We're thrilled to learn that you're enjoying all that our community has to offer. We hope you continue to love your home with us for a long time to come!

            Updated Review

            Review Author Icon

            Current Resident 1032936

            Verified Resident 2020 - 2022

            4.7

            7/10/2022

            The location is great and I've liked living here the past 2 years. It also has a pretty nice gym and game room that I utilize frequently. Any requests that I have is usually addressed promptly. I haven't had many issues in the apartment but when I do maintenance responds to requests quickly and the last time started leaving notes of what they have done and what they plan to do the coming days to fix the issue which I appreciate the communication.

              Property Manager Response

              7/11/2022

              Thanks for the kind words about The Greentree Building! We're glad our beautiful community, with its top-notch staff and convenient location, has been such a great home for you. We appreciate your residency!
              Review Author Icon

              Current Resident 1040793

              Verified Resident 2022

              4.3

              6/30/2022

              This is a great community. There is a lounge that I use a lot. Laundry is okay. Workers and staff are very welcoming. Maintenance can be kind of slow but they get there job done professionally. Overall this is a great community.

                Property Manager Response

                7/1/2022

                Hello and thank you for your excellent rating of The Greentree Building! We're delighted that you're satisfied with the excellent value, amenities, and service offered by our community. Have a great day!
                Review Author Icon

                Current Resident 1035865

                Verified Resident 2022

                5.0

                6/14/2022

                So far the community has been very enjoyable to live at. The apartment was easy to rent and to keep up with. My roommate and I were pleasantly surprised with all of the community amenities such as the gym or patio.

                  Property Manager Response

                  6/16/2022

                  It's our pleasure to welcome you as new members of our community at The Greentree Building! Thank you so much for your awesome rating and compliments about our friendly community and excellent amenities. Have a great day!
                  Review Author Icon

                  Current Resident 1029055

                  Verified Resident 2022

                  3.7

                  5/24/2022

                  The staff is very friendly and timely, there are some things that I wish I was informed of before moving in, but for the most part everything is in good condition and going smoothly. Some things are a bit expensive for quality and size

                    Property Manager Response

                    5/25/2022

                    Thank you for your excellent rating of The Greentree Building. Of course, we're sorry that certain aspects of your living experience have caused you to leave fewer than five stars. Your suggestions for improvement are welcomed, as we truly value input from our residents. Please don't hesitate to contact us at your convenience to discuss your feedback. Thank you!
                    Review Author Icon

                    Current Resident 1002311

                    Verified Resident 2022

                    4.7

                    2/27/2022

                    So far it's been a great community, everything is fantastic. The doors,windows,hallways,bathrooms, gym & elevator are all nice. Living in this community is fun & I'd recommend it to everyone. This is best apartment ever.

                      Property Manager Response

                      2/28/2022

                      Thank you for leaving us such a great review! We always appreciate hearing that we're exceeding our residents' standards. We work hard to maintain the community so it's great to know that our efforts aren't going unnoticed. Thank you for your residency. We look forward to your continued comfort and satisfaction as a valued member of our community here at The Greentree Building.
                      Review Author Icon

                      Current Resident 978459

                      Verified Resident 2021

                      5.0

                      12/5/2021

                      My experience in this community has been very well so far green tree house building has completed everything I have requested and I have been very satisfied with everything they have done for me in my new place

                        Property Manager Response

                        12/6/2021

                        We really appreciate the five-star rating. Feedback is very important to us, and it means so much that you love everything we have to offer at The Greentree Building.
                        Review Author Icon

                        Current Resident 947034

                        Verified Resident 2021

                        2.3

                        9/5/2021

                        My current experience has been a struggle, I have only lived in the apartment for less than a month and encountered many issues. I have had the hardest time speaking to management via telephone and email since first applying. I just want to have a decent living space

                          Property Manager Response

                          9/8/2021

                          It seems that your stay at our community has started on the wrong foot, and we're truly sorry for that. Please be assured that we're committed to your satisfaction and comfort. We ask that you please stop into the office so that we may properly assist you. Thank you.
                          Review Author Icon

                          Current Resident 926012

                          Verified Resident 2021

                          5.0

                          7/11/2021

                          Great location! The staff is very friendly and helpful. Nice apartment for the money. Highly recommend living here as it is a great value. So many things to do within walking distance. Nice amenities as well.

                            Property Manager Response

                            7/12/2021

                            Thank you for this excellent feedback about The Greentree Building! It's wonderful to know that you're so happy with the location as well as our friendly team. We hope you have a long, happy stay with us!
                            Review Author Icon

                            Current Resident 890244

                            Verified Resident 2021

                            4.8

                            4/6/2021

                            It's a great location right in the middle of town with so many activities to do. Also, it's a quick walk to campus for any college student. The building is also renovated so the units are wonderful to stay in and they are nicer than others in the area.

                              Property Manager Response

                              4/8/2021

                              Thanks for the great review! We re thrilled to hear that you re loving your living experience at The Greentree Building. We re especially pleased that our central location is convenient for you. We appreciate your feedback. Please let us know if you need anything during your residency.
                              Review Author Icon

                              Current Resident 867342

                              Verified Resident 2021

                              4.5

                              1/26/2021

                              So far it has been a positive experience. It is conveniently located to everything in West Chester Borough. The amenities are nice and the building is clean. I like that the building is safe and outside access is secure.

                                Property Manager Response

                                1/28/2021

                                Thank you so much! We re committed to providing our residents with the best experience possible, so we re happy to hear that you are enjoying our convenient location and premium amenities. We appreciate your great rating and review, and sincerely hope you enjoy your home at The Greentree Building.
                                Review Author Icon

                                Current Resident 835206

                                Verified Resident 2020

                                5.0

                                10/22/2020

                                Greentree has great amenities, friendly staff, updated apartments. Very pleased with this home! I appreciate that they allow pets and have low move in fees. Setting up this lease during the pandemic as easy and safe.

                                  Property Manager Response

                                  10/26/2020

                                  Hello! Thank you for taking the time to share your experience at The Greentree Building. We re so glad that you re enjoying our amenities and your space. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!
                                  Review Author Icon

                                  Current Resident 829886

                                  Verified Resident 2020

                                  5.0

                                  10/7/2020

                                  The building is old and charming. It is clean and everything is in good repair. The staff is very friendly and professional. There are plenty of cool amenities such as a rooftop terrace/deck, a resident lounge and a large gym.

                                    Property Manager Response

                                    10/12/2020

                                    Hello! Thank you for taking the time to share your experience at The Greentree Building. We re so glad that you re enjoying our well-kept property and great service from the team. We want to make your transition into your new home as smooth as possible, so please let us know if we can be of any assistance as you get settled in. Welcome!
                                    Review Author Icon

                                    Current Resident 826154

                                    Verified Resident 2020

                                    3.7

                                    9/29/2020

                                    Community was welcoming and staff answered all questions clearly. The building is beautiful, but keep in mind, this is downtown West Chester, so it is noisy. Overall I am happy with the building and unit.

                                      Property Manager Response

                                      10/5/2020

                                      Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at The Greentree Building, and that you're happy with your decision to stay with us. We appreciate your feedback! Please let us know if you need anything during your residency.
                                      Review Author Icon

                                      Current Resident 815215

                                      Verified Resident 2020

                                      3.8

                                      9/9/2020

                                      For my first apartment experience, I don't think it could have went any better. It was very easy to apply and my move in went smoothly. If I had an issue I'd call the office and they were always there to help on the other end! My favorite part about the Greentree building is it's in the perfect spot of West Chester.

                                        Property Manager Response

                                        9/11/2020

                                        We are looking forward to hosting you! Thank you for choosing The Greentree Building. We appreciate hearing about your easy application process and seamless move in. We strive to have all of our residents be as happy as you! Please let us know if we can be of assistance as you continue to get settled in. Welcome home!
                                        Review Author Icon

                                        Current Resident 780457

                                        Verified Resident 2020

                                        4.7

                                        6/16/2020

                                        Simple and easy to move in. Great location and amenities in the building to use, including the gym and patio deck (Greentree building). Convenience of being in town makes things easy to live here and I plan on staying a Berger community property.

                                          Property Manager Response

                                          6/17/2020

                                          Thank you! We appreciate hearing about your easy move in, and are glad that you are enjoying the convenient location and on-site amenities of The Greentree Building. We're always pleased to get such great feedback from our residents. Please let us know if we can be of any assistance during your stay.
                                          Review Author Icon

                                          Current Resident 776551

                                          Verified Resident 2020

                                          4.8

                                          6/7/2020

                                          The staff is very friendly, and my move in process was so easy. Everything happens efficiently and with the tenants best interest in mind. Kalie specifically has been very kind and helpful throughout my entire move in process.

                                            Property Manager Response

                                            6/8/2020

                                            Welcome! We're so glad that you chose The Greentree Building, and that your move-in process was a breeze. Thank you for your kind words about Kalie. We appreciate your feedback, and hope you'll be a resident for many years to come.
                                            Review Author Icon

                                            Current Resident 774047

                                            Verified Resident 2020

                                            4.7

                                            5/31/2020

                                            I love living in west Chester! Very safe and a very fun area. Bars and parks are extremely close. This building is very nice and close to all local amenities. I have no complaints and am very happy that I decided to move here

                                              Property Manager Response

                                              6/1/2020

                                              We're glad to hear it! We love our residents, and want to make sure they are having a great experience at The Greentree Building. Please reach out if we can be of assistance in the future.
                                              Review Author Icon

                                              Current Resident 741743

                                              Verified Resident 2020

                                              4.0

                                              2/4/2020

                                              It's great, everyone is very polite and nice. The amenities are wonderful. The location is even better. Sits directly in the center of town, and overlooks both High and Gay street. Easy access to bars and restaurants

                                                Property Manager Response

                                                2/5/2020

                                                We're delighted to read this review! Thank you very much for taking a moment to share this positive feedback. It's wonderful to hear that you're satisfied with our customer service as well as our amenities and location. We look forward to you having a long, enjoyable stay!
                                                Review Author Icon

                                                Current Resident 720836

                                                Verified Resident 2019

                                                4.7

                                                11/24/2019

                                                It's been great living here so far! Management has always been very attentive and all my problems have been solved very timely. I am happy to live at a place where I feel safe and taken care of. Great experience so far!

                                                  Property Manager Response

                                                  11/25/2019

                                                  We appreciate your five-star rating of The Greentree Building! We are happy to hear that you've been enjoying your stay in our community. Our entire team is dedicated to your well-being and we're happy it shows. Thank you for your residency!
                                                  Review Author Icon

                                                  Current Resident 697935

                                                  Verified Resident 2019

                                                  4.8

                                                  9/22/2019

                                                  My experience with The Greentree Building has been great! The staff is so pleasant to work with and always answer my questions promptly and thoroughly. I wasn't sure where exactly to go when I was looking to move to West Chester, but I know I made the right choice in The Greentree Building. The building security, , location in town, amenities, and price are the perfect combination for me and I'm happy to call it home!

                                                    Property Manager Response

                                                    9/23/2019

                                                    Welcome and thank you for your five-star rating of The Greentree Building! We are thrilled to hear that our team members have been helpful and reliable. We work hard to provide our residents with top-notch customer service and outstanding amenities. It's what all of our residents deserve. Thank you for your residency!

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio

                                                    1 Available Unit

                                                    Studio, 1 Bath | 300 sq. ft.

                                                    $1,318 - $1,518

                                                    See Floor Plan Details

                                                    Studio Deluxe

                                                    1 Available Unit

                                                    Studio, 1 Bath | 350 sq. ft.

                                                    $1,379 - $1,579

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bedroom/1 Bathroom Standard

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 500 sq. ft.

                                                    $1,628 - $1,828

                                                    See Floor Plan Details

                                                    1 Bedroom/1 Bathroom Junior

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 400 sq. ft.

                                                    $1,502 - $1,702

                                                    See Floor Plan Details

                                                    1 Bedroom/1 Bathroom Deluxe

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 600 sq. ft.

                                                    $1,741 - $1,941

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom/1 Bathroom

                                                    2 Beds, 1 Bath | 650 sq. ft.

                                                    $1,889

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 9 reviews)

                                                    Noise

                                                    4.0

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 30 surveys)

                                                    Post-Tour Survey

                                                    4.8

                                                    Move-In Survey

                                                    4.1

                                                    Maintenance & Support Survey

                                                    4.6

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    B-

                                                    Average time to respond to reviews

                                                    25 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    Parking
                                                    • *Additional Charges May Apply
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
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                                                    Other
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Indoor Game Lounge
                                                    • Large Dog Friendly
                                                    • Located In The Heart Of Downtown West Chester
                                                    • On-site Personnel
                                                    • Premium Flooring
                                                    • Resident Lounge
                                                    • Right Outside Your Door - Boutiques, Restaurants, Bars & Cafes
                                                    • Roof-top Terrace
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                                                    Leasing

                                                    The leasing office can be found at the affiliated property Audubon Pointe, located at 615 Downingtown Pike, Unit A-203 West Chester, PA 19380<br /> <br /> Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to The Greentree Building today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A
                                                    A
                                                    Communities
                                                    56

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 04/07/2024
                                                    Q: Is the amount of rent posted for a two bedroom the total cost and divided between two renters?

                                                    Frequently Asked

                                                    How is The Greentree Building Rated?
                                                    Based on 138 number of votes by renters, The Greentree Building is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at The Greentree Building?
                                                    The Greentree Building is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    The Greentree Building is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at The Greentree Building?
                                                    The Greentree Building is rated 4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is The Greentree Building?
                                                    The Greentree Building is rated 4.1 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    The Greentree Building is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at The Greentree Building?
                                                    The Greentree Building is rated 4.3 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 25 days to their community reviews in the past year.
                                                    Who manages The Greentree Building?
                                                    Berger Communities
                                                    What is the pet policy at The Greentree Building?
                                                    Dogs Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    The Greentree Building

                                                    April 2026

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                                                    Under New Management

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                                                    The Greentree Building is a 300 - 650 sq. ft. apartment in West Chester in zip code 19380. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,318 - $1,941. Nearby cities include Frazer, Malvern, Exton, Berwyn, Downingtown, Glen Mills, Chadds Ford, Paoli, Newtown Square, Thorndale, Media, Devon, and Aston.