Avana Lexington

Resident 1285832

Verified Resident • 2024

everything is just average. It's livable but not nice. Things are just so expensive this is what I can afford. I do like that it is tucked away but the chanting from the hindu church across the street sucks.

Resident 1281813

Verified Resident • 2024

My dishwasher has been out of commission for 2 weeks and there’s been no communication about when to expect a new one. I’ve been trying to get a key fob to the gym since I moved in. Front desk staff says there are none and I can’t access the gym. That’s frustrating. Otherwise quiet place; people keep to themselves.

Resident 1280372

Verified Resident • 2021 - 2024

This community feels safe and friendly. Maintenance responds quickly and professionally on the rare occasion they are needed. The complex isn't in a congested area. However, access to the major shopping areas and downtown are an easy commute.

Resident 1277570

Verified Resident • 2022 - 2024

I’m looking forward to renewing my lease. The communication from the property is always great. The curb appeal is always kept in good condition. I was lucky to get my lease renewed last year in the 2 11th hour. Sheena was great.

Resident 1275268

Verified Resident • 2024

Great! Team was easy to work with. Application process was seamless and didn’t take long to get approval. Apartments are super spacious and the neighborhood is quiet. I would recommend to anyone wanting to live close to the city for an affordable rate.

Resident 1273548

Verified Resident • 2024

I really want to live this place, and a lot of it I do. The layout/ammenities (minus the gym because it is filthy and dangerous due to lack of maintinence). There are just so many things working against the beautiful location and space provided.

Resident 1271304

Verified Resident • 2024

Not great so far. Have had the same issue going on for months and nobody is able to follow up on anything or get anything fixed. Half assed work that doesn’t get finished. Not even worth calling again they don’t do anything

Resident 1271287

Verified Resident • 2024

With the way communication and maintenance has been I am very unlikely to renew my lease. I am very frustrated and disappointed. I am just hoping nothing else breaks because I am not guaranteed that it will get fixed.

Resident 1247315

Verified Resident • 2024

I would never recommend this place to anyone. The price paid for the rental unit does not match the quality. No communication from maintenance for ongoing request. Mice and bugs. And outdated appliances.

Resident 1269588

Verified Resident • 2024

Maintenance is horrible! There are a lot of extra fees for things that I don’t need (trash and packaging drop off). The lights on half the buildings outside don’t work making it unsafe to walk at night.

Resident 1264611

Verified Resident • 2024

The area looks clean but is kind of dirty in a way. It’s in a great location and everything seems in order. I guess i need a certain amount of characters before i can post so uhhhgg here’s this i guess

Resident 1249742

Verified Resident • 2023 - 2024

Good apartment layout and outdoors. However, painful to deal with maintenance requests. I have been living in the apartment since I moved in without a lock to the balcony door and no one ever responded to that request. On a different note, even after discussing and mentioning that we would be a day late for turning on electricity when we got the keys due to logistics of staff availability we were charged 100$ immediately. But the same urgency is not present in adding the lock to the balcony or clean the apartment before we move in. The apartment cleaning was scheduled post us picking up the keys but the same rules were not followed in charging for electricity being turned on a day later. We had a safety incident where our car was broken intoand the solution was that we move to a new unit in the same apartment as this would be a "change in scenery".

Resident 1249720

Verified Resident • 2023 - 2024

The location is amazing. I love how peaceful and quiet the community is. Maintenance does a good job responding to urgent requests but takes a little longer for small requests. Every time I have gone in person to the leasing office I have been seen immediately, and the staff members are fantastic!

Resident 1246533

Verified Resident • 2023 - 2024

The community could be very nice given the location and what it looks like as an outsider but this property is not well kept. And is over priced for what you get. They have rats and other bug problems they don’t deal with in the regular. If the pools are shut down for a portion of the year due to weather we should not be charged for the pool use. The gym equipment needs to be repaired and replace the missing items. If theft is an issue get cameras that stay working.

Resident 1245718

Verified Resident • 2024

Apartment has been flooded and 1 room unusable for over a week now. No communication from the office on this situation. Have emailed and called several times without solution. I am told the work will be done tomorrow and here we are a week later with 1 unlivable room.

Resident 1245039

Verified Resident • 2024

Dirty apartment on move in. Cleaning attempt by staff but still dirty inside and out. From dirt and mold on windows, broken bulbs, non-working ice maker, terribly dirty furnace, cobwebs throughout I would not recommend this place.

Resident 1240499

Verified Resident • 2024

I really appreciate the staff. Alaura was very helpful and went above and beyond in answering my questions! Great company and went the extra mile for me! Travis helped me all throughout the application process making it a smooth transition. He was a huge help trying to help me find the perfect spot and gave a great tour. The maintenance team was also very welcoming and willing to help out any way the can for their residents! Great place and great staff.

Resident 1240491

Verified Resident • 2024

Avana Lexington has been a great community for our first month in Nashville! We have had a very positive experience with moving in, starting from setting up our first tour and having a very nice tour guide, all the way to moving in and having very quick maintenance when needed so far, we highly recommend!!

Resident 1239880

Verified Resident • 2022 - 2024

Overall this has been incredibly poor. There is an atmosphere where it seems to be ok to have no communication with residents about important events or maintenance. There does seem to be tons of time to notify people about partnerships with apps and icy weather. In my experience there is far too large of a barrier to seeing any member of staff in the front office as well. It is a roll of the dice as to whether you will find it open regardless of business hours.

Resident 287882

Verified Resident • 1999 - 2024

I have loved living here since the summer of 1999. It's a great place to live and I plan on staying. I love how quiet it is at night. How beautiful the grounds are. Fetch for package delivery to my door means I never have to worry about my packages.

Resident 1234289

Verified Resident • 2023 - 2024

Much much better apartments available at this price.. Bad experience living here. The maintenance here is the worst part. No security systems in place. We had issues with our apartment from the first month of living here, which shows how poorly they check their apartment before giving it for rent

Resident 1231974

Verified Resident • 2024

We moved in a few weeks ago and are very much enjoying it! The staff in the leasing office was so kind and helpful and very much set the tone for our experience with Avana Lexington. Our place is cute and the community has a lot to offer!

Resident 1229614

Verified Resident • 2021 - 2024

It was great experience the maintenance crew do great work. They are alway friendly and always will to go the extra mile to help in any situation. I have never in the 2 and a half year I have been living here had any complaints. I love living here.

Resident 1229584

Verified Resident • 2019 - 2024

It’s my first apt after houses and the maintence on call is such a bonus and a pleasure compared to a house owned or rented. The maintenance is superior And the plant life is beautiful. Peach tree keeps garden area lovely. Management will listen and respond to your needs even when office electricity goes down they are there working to get your needs met

anonymous

Resident • 2024

Avana Lexington, new resident

aLaura made my application/move in process seamless. She was extremely helpful and responsive as I had an immediate need in returning to the area. This location is fantastic and it’s beautiful up here. However, it’s disappointing to see how many people DONOT pick up after their pets. Management should consider enforcing this policy somehow, as it truly takes away.