Overture Mueller Apartments
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A
Award Winner
4818 Berkman Dr, Austin, TX 78723

4.3

(169 Reviews)

Reviews

4.3 rating

169 total reviews

(

168 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 822684

Verified Resident 2015 - 2020

4.5

9/23/2020

We should be able to get new air filters every month during the pandemic. Clean air keeps us safer and 3 months with one filter is not a good idea. This area if Austin is very dusty and that dust is everywhere: garage, bath & bedrooms & hallways.

    Property Manager Response

    9/24/2020

    Hello Verified Resident 822684, we appreciate you taking the time to leave us this feedback. Thank you, Overture Mueller.

    Updated Review

    Review Author Icon

    Current Resident 765109

    Verified Resident 2019 - 2020

    4.3

    9/13/2020

    Since I first began living here, my rent has increased and the amenities have decreased. It is a beautiful place but I find it is the people who live here that I appreciate most. Two of the staff members are not that efficient. New management has been an improvement in getting things done but there seems to be an abolishment of the resident council which is very disappointing. I would recommend a friend move here because of the residents who have become like family.

      Property Manager Response

      9/24/2020

      Verified Resident 765109, we appreciate your feedback and welcome the opportunity to speak with you regarding any concerns you may have. Please feel free to reach out to me at the office or by phone at 512-643-5555. Wishing you a wonderful day. Thank you!
      Review Author Icon

      Current Resident 816149

      Verified Resident 2020

      4.7

      9/11/2020

      Although I am a Resident of barely three months, I have been happy with the apartment home I have at Overture Mueller despite restrictions due to the pandemic. The Residents for the most part are kind, helpful, and informative although there have been a couple of major exceptions to that.

        Property Manager Response

        9/13/2020

        Hello Verified Resident 816149, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything we can do to assist you. Have a wonderful day!

        Updated Review

        Review Author Icon

        Current Resident 409035

        Verified Resident 2017 - 2020

        4.8

        8/12/2020

        We were the first occupants of this apt. complex. So far it has been good and the security is much better now with the new management. There were a number of breaks into rented storage area and now special tools have been installed to stop lock picking. I think we are here with the 4th manager and regret that there can be no resident meetings with her and get to know her personally. At least we are now given a choice for various goodies each week. When we signed our least we were told continental breakfast 5 days a week and Happy Hour once a week. Originally we had brunch on Saturday.

          Property Manager Response

          8/28/2020

          Thank you for taking the time to let us know how we are doing. My name is Janell, the new manager - I am very excited to be here! I would love to meet you in person, please join us for our upcoming manager and resident coffee chats! I look forward to seeing you there! I hope you have a great day!
          Review Author Icon

          Current Resident 797649

          Verified Resident 2018 - 2020

          1.8

          7/29/2020

          Broken amenities, surly staff. To elaborate people on the smart housing plan are routinely dismissed with the comment if you dont like it you can move. An apartment community is more than a nice building. Greystar has abysmal reviews both on yelp, and with the Better Business Bureau. Do your homework research the mgmt company as you look over the property.

            Property Manager Response

            7/29/2020

            Verified Resident 797649, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. My name is Janell, the new Community Manager with Overture Mueller, I would love the opportunity to speak with you to have a better understanding of your experience. At your convenience, please feel free to contact me at (512) 643-5555, I look forward to speaking with you. Wishing you a wonderful day.
            Review Author Icon

            Current Resident 796617

            Verified Resident 2019 - 2020

            4.7

            7/27/2020

            I love Overature Mueller! Even during COVID-19. The management is earnestly trying to meet the myriad of needs of residents, during a difficult time. Having access to walking trails at Muellers Lake Park, and a lovely pool always, and limited access to common areas and amenities, augment apartment living during lockdowns.

              Property Manager Response

              7/28/2020

              Hi Verified Resident 796617, thank you so much for your positive comments about Overture Mueller! If you need anything from us, please feel free to give us a call, we are more than happy to help. Have an awesome day!
              Review Author Icon

              Current Resident 785970

              Verified Resident 2019 - 2020

              4.3

              7/1/2020

              I feel that the term "active adult" needs to be defined. I'm active, and I'm confined primarily to a wheelchair. Every time I bring up an ADA concern, or any concern, they start their explanation with "this is an active adult community". I would live to use the pool, if I could open the door. I can get in and out by myself, I just can't get through the doors without help. If you don't want to be ADA compliant stop saying you are. Stop taking 6 months or longer to fix things. Broken doors that affect our security. Don't just talk, take action on things the community is concerned about. Don't cut benefits without cutting rent prices. Recognize that we are older, smarter and when we say we have health issues, we don't expect you to heal us, just under stand us. Diabetes and other diseases are rampeid in America. Gluten is an issue, dairy is an issue, so make the necessary accommodations.

                Property Manager Response

                7/14/2020

                Thank you for taking time to provide your feedback. My name is Janell, the new Community Manager and I would love the opportunity to discuss this with you to see how I may be of assistance. Please feel free to reach out to me at 512-643-5555. Thank you!
                Review Author Icon

                Current Resident 770609

                Verified Resident 2020

                4.8

                5/20/2020

                We love our apartment and the amenities (inspire of the pandemic). Layout of apartment is perfect for us and management is responsive to our concerns. I only wish that we could use the grills, swimming pool and spa.

                  Property Manager Response

                  6/11/2020

                  Hi Verified Resident 770609, thank you for your positive comments about Overture Mueller! Please let us know if there is anything we can do for you; we are more than happy to help! Overture Mueller Team
                  Review Author Icon

                  Current Resident 770265

                  Verified Resident 2020

                  4.3

                  5/19/2020

                  I moved in under stay at home so difficult to say except for the fact that I love the personal touches you are doing like the treats on Wednesdays and Fridays, the dinners that we pick up at the elevator tables, mother's day treats.

                    Property Manager Response

                    6/11/2020

                    Hi Verified Resident 770265, thank you so much for your positive comments about Overture Mueller! If there is anything we can do to assist you, please feel free to give us a call or stop by our office. Have a great day!
                    Review Author Icon

                    Current Resident 745830

                    Verified Resident 2019 - 2020

                    2.0

                    2/19/2020

                    Place is lacking in so many ways, especially when the cost is considered. As a 55 + building the lack of handicap facilities is a problem. Health, safety and cleanliness are lacking. Greystar should stick to Student housing.

                      Property Manager Response

                      6/11/2020

                      Thank you for sharing your feedback. My name is Janell, the new Community Manager for Overture Mueller. I would like the opportunity to discuss with you your concerns and to see how I may be of assistance. I can reached at your convenience at overturemuellermgr@greystar.com or by phone at 512-6 43-5555. I look forward to speaking with you. Thank you.
                      Review Author Icon

                      Current Resident 745102

                      Verified Resident 2020

                      4.7

                      2/17/2020

                      I find that my experiences have been very good. The exercise programs are good and challenging daily. The staff are helpful. The breakfast could be better. Having a choice of bacon and eggs periodically would be very nice.

                        Property Manager Response

                        6/11/2020

                        Hi Verified Resident 745102, thank you for your positive comments about Overture Mueller! We are always more than happy to assist you if anything comes up. Take care!
                        Review Author Icon

                        Current Resident 744016

                        Verified Resident 2020

                        4.5

                        2/12/2020

                        Lovely place to call home. All needs taken care of. The activities are wonderful. Grounds are beautiful and well cared for. Love the bbq facilities and the fact that the age of the residents brings a sense having much in common.

                          Property Manager Response

                          2/14/2020

                          Hi Verified Resident 744016, thank you so much for your positive comments about Overture Mueller!
                          Review Author Icon

                          Current Resident 732231

                          Verified Resident 2017 - 2019

                          3.8

                          12/30/2019

                          I have basically satisasfied with ny apartment. I was expecting more and nicer parties. Variety of activities has slowed down. The pool is broken a lot. Some repairs are never made. I have enjoyed making friends here and the location is wonderful. The exercise classes are well mai tain by a professional and well planned instructor.

                            Property Manager Response

                            1/8/2020

                            Verified Resident 732231, we really appreciate your feedback!
                            Review Author Icon

                            Current Resident 650202

                            Verified Resident 2019

                            4.8

                            6/9/2019

                            Overture and Miller identified a need and filled it! The atmosphere feels more like a resort than it does an apartment building! The scheduled activities on a daily basis provide plenty of opportunity to meet your neighbors and create new friendships.

                              Property Manager Response

                              6/14/2019

                              Dear Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Overture Mueller! Please share your name with us so we can thank you personally!
                              Review Author Icon

                              Current Resident 647178

                              Verified Resident 2019

                              5.0

                              6/1/2019

                              Residents Ive met seem to love the facility. Personally Im not sure, as yet, if its the right environment for me. Im not much of a commune sort of person, perhaps. I must say though that most every resident Ive met has been exceptionally nice.

                                Property Manager Response

                                6/11/2019

                                Thank you! We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
                                Review Author Icon

                                Current Resident 634042

                                Verified Resident 2018 - 2019

                                5.0

                                5/1/2019

                                Apartment living is more than the building; it is about the people you interact with every day that makes Mueller Overture special. The management team is key in helping set the tempo of a relaxed environment, offering a variety of activities, as well as comfortable, clean places to interact.

                                  Property Manager Response

                                  1/8/2020

                                  Thank you for taking the time to let us know how we did. We hope you have a great day!
                                  Review Author Icon

                                  Current Resident 616286

                                  Verified Resident 2019

                                  1.3

                                  3/16/2019

                                  Like it very much. Have met many nice people. The facilities are excellent. The food is excellent and the entertainment is excellent. The location is great, being so conveniently located near a shopping center.

                                    Property Manager Response

                                    3/26/2019

                                    Hi Verified Resident 616286, thank you for taking the time to let us know about your recent experience. It is heartwarming to see the positive comments that you made, but I noticed that you had rated us low on the various categories of ratings and would love the opportunity to speak with you to better understand your concerns! Please contact us in the office at your earliest convenience We would like the opportunity to address your concerns. Please reach out to us directly at (512) 643-5555 when you have a chance. Thank you, and we look forward to hearing from you.
                                    Review Author Icon

                                    Current Resident 615581

                                    Verified Resident 2018 - 2019

                                    3.3

                                    3/14/2019

                                    Any problem I have is related to residents' lack of courtesy to each other. Also, before moving here 8 repeatedly asked if bldg was condo construction and was repeatedly told it was. It is not. Higher than acceptable noise levels are due to construction and to neighbors not being courteous.

                                      Property Manager Response

                                      1/8/2020

                                      Hello Verified Resident 615581, we appreciate you taking the time to leave us this feedback.
                                      Review Author Icon

                                      Current Resident 592298

                                      Verified Resident 2017 - 2019

                                      3.8

                                      1/14/2019

                                      I like living here. Any issues may be due to inexperience of initial organization. How silly to require a certain number of characters. The attitude that requires one must meet your standard to be considered a valid response may be what could be improved about this organizations expectations.

                                        Property Manager Response

                                        1/8/2020

                                        Hello Verified Resident 592298, thank you; we appreciate your feedback!
                                        Review Author Icon

                                        Current Resident 576980

                                        Verified Resident 2018 - 2019

                                        4.8

                                        7/18/2019

                                        I have thoroughly enjoyed my time here at Overture due to the activities provided and the other residents. I also appreciate all in the office staff and Humberto who is the maintenance. Thanks to all of you.

                                          Property Manager Response

                                          6/24/2020

                                          Hi Verified Resident 576980, we are very happy to have provided you with such a positive experience! Thank you for your kind review; we are happy to pass along your comments to Humberto at Overture Mueller!
                                          Review Author Icon

                                          Current Resident 568976

                                          Verified Resident 2018

                                          5.0

                                          11/9/2018

                                          Even though I have lived here for only a few months I have been very pleased with my decision to live here. The management team has been very responsive to suggestions for ways to improve living at this excellent residence. I have always felt safe and there are many opportunities to get to know the other residence here.

                                            Property Manager Response

                                            3/8/2019

                                            Hi Verified Resident 568976, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
                                            Review Author Icon

                                            Current Resident 568434

                                            Verified Resident 2018 - 2019

                                            1.7

                                            12/23/2019

                                            Since coming here I was given one perception from the management and my real experience was far far less than what was promised or delivered. The original group of residents were a group that did not welcome others that we not of their status.

                                              Property Manager Response

                                              6/24/2020

                                              Hi Verified Resident 568434, we regret to hear that your experience was anything less than exceptional. My name is Janell and I am the new Community Manager, I would love the opportunity to speak with you to see how I may be of assistance. Please feel free to reach out to us at overturemueller@greystar.com or by phone at 512-643-5555. Thank you!
                                              Review Author Icon

                                              Current Resident 567730

                                              Verified Resident 2017 - 2019

                                              4.3

                                              4/10/2019

                                              The social life is amazing. Our happy hours on Wednesdays with piano player is all I could ask for. Cards, movies, events and regular get together is the best in any apt I have lived. I have so enjoyed living at Overture Mueller!

                                                Property Manager Response

                                                3/8/2019

                                                Hi Verified Resident 567730, we are very happy to have provided you with such a positive experience! Thank you so much for the positive review. If you have any further questions, please give us a call. We're always happy to help!
                                                Review Author Icon

                                                Current Resident 561968

                                                Verified Resident 2018

                                                3.3

                                                10/25/2018

                                                As a recently widowed resident, moving here has helped mt get through some difficult days. Neighbors have been very nice and staff is responsive. Not the least bit interested in retirement community, so this is a apropos alternative.

                                                  Property Manager Response

                                                  10/31/2018

                                                  Dear Verified Resident, thank you for your kind words and this wonderful review! We are sorry for your loss, but so grateful that you chose to make Overture Mueller your home. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                                  Review Author Icon

                                                  Current Resident 496543

                                                  Verified Resident 2018

                                                  3.8

                                                  6/6/2018

                                                  The quality of the construction seems to be very poor. One of my showers had major construction problems and one month later is still not repaired. The quality of the appliances is very cheap and poor. The washer was so deep I could not reach the bottom and it treated my clothing so roughly that I had to replace the washer and dryer at my own considerable expense. I have had electrical problems with a breaker that remain unresolved. My towel rack was not installed when I moved in, nor was there my one allowed grab bar. These remain uninstalled. Storage is abysmal, and the cabinets, shelving, and clothes bars in the closet are extremely high and not easily reachable.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Guadalupe

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 780 - 850 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 23 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.6

                                                    Office Staff

                                                    4.8

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    23

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.65%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    4.17 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • ADA Grab Bars
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Bikes
                                                    • Cat Friendly
                                                    • Chefs Kitchen
                                                    • Clubhouse
                                                    • Community Center
                                                    • Community Garden
                                                    • Concierge
                                                    • Dining Room
                                                    • DishWasher
                                                    • Electronic Key System
                                                    • Elevator
                                                    • Energy Efficient Appliances
                                                    • Energy Efficient Dual Panel Windows
                                                    • Fitness Center
                                                    • Freight Elevator
                                                    • Game Room
                                                    • Google Fiber Available
                                                    • Granite Countertops
                                                    • Grills
                                                    • Guest Suites
                                                    • Hardwood Flooring
                                                    • Heat
                                                    • High End Appliances
                                                    • Hot Tub
                                                    • Hot Tub/Jacuzzi
                                                    • LEED Certification for a Green Living
                                                    • Large Dog Friendly
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Lounge
                                                    • Low Flow Toilets
                                                    • Nosh - Coffee Bar & Bistro
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Private Dining
                                                    • Reel Room - Movie Theater
                                                    • Refrigerator
                                                    • Showers and Tubs
                                                    • Smart Apartment-Nest
                                                    • Spa
                                                    • Spacious Dog Park and Dog Run
                                                    • Street Level Access in Select Units
                                                    • TV Lounge
                                                    • The Plunge Pool
                                                    • Three Star Austin Energy Rating
                                                    • Trash Chute
                                                    • Under Mount Kitchen Lighting
                                                    • Walk In Closets
                                                    • Wine Fridge in Select Homes
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                                                    Leasing

                                                    We are now offering a short-term stay program at our community! Call our office to learn more about Short Term Stay opportunities available immediately. Minimum 3 month stay. *some restrictions applyWe are offering in-person tours via scheduled appointments only at this time. Our virtual tours are also available. Please schedule yours today.Overture Mueller a welcoming active adult community filled with intriguing people and countless ways to get to spend your time. A gorgeous apartment home, with resort-inspired amenities and services focused on you. A location with convenient access to Aldrich Street Town Center and across the street from H-E-B. And maintenance-free living that keeps your focus where it belongs: on enjoying life your way. It is time to rethink your best life. Most people call it downsizing, but at Overture, it's about rightsizing. When a larger home doesn't make sense most of the time, the prospect of maintenance-free apartment home living is just more appealing. Plus, our generous community spaces are designed to be extensions of your home, for hosting family, entertaining guest, or just living. Overture is the freedom of a home that's the perfect size for the best stage of life.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 07:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 07/14/2020
                                                    Q: Where are the 38 Reviews that Overture Mueller is said to have? I can only access one review? What am I doing wrong in not being able to read all 38 reviews of Overture Mueller

                                                    Frequently Asked

                                                    How is Overture Mueller Apartments Rated?
                                                    Based on 169 number of votes by renters, Overture Mueller Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Overture Mueller Apartments?
                                                    Overture Mueller Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Overture Mueller Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Overture Mueller Apartments?
                                                    Overture Mueller Apartments is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Overture Mueller Apartments?
                                                    Overture Mueller Apartments is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Overture Mueller Apartments is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Overture Mueller Apartments?
                                                    Overture Mueller Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95.65% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4.17 days to their community reviews in the past year.
                                                    Who manages Overture Mueller Apartments?
                                                    Greystar
                                                    What is the pet policy at Overture Mueller Apartments?
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath

                                                    April 2026

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                                                    Under New Management

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Overture Mueller Apartments is a 780 - 850 sq. ft. apartment in Austin in zip code 78723. This community has a 1 Bed, 1 Bath Nearby cities include West Lake Hills, Del Valle, Manor, Pflugerville, Bee Cave, Manchaca, Cedar Park, Lakeway, Creedmoor, Round Rock, Hutto, Lago Vista, and Leander.