Overture Mueller Apartments

. #5 . #115

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Overture Mueller Apartments

4818 Berkman Dr, Austin, TX 78723

4.3

(169 Reviews)

Reviews

4.3 rating

169 total reviews

(

168 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Community (47)

Elevators (6)

Location (19)

Maintenance (20)

Rent (7)

Sanitation (2)

Staff (45)

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Review Rating

Current Resident 494093

Verified Resident • 2017 - 2018

3.3

5/31/2018

Guess and check approach to management not effective. Not resident friendly. Not supportive of residents with different needs. "Move out if you don't like it" is common response to resident issues. Unfriendly. .

Property Manager Response

5/31/2018

Hi Verified Resident, we regret to hear that you are displeased with your experience at Overture Mueller. Please feel free to call us at (512) 643-5555 or stop by the office to discuss your concerns. We certainly do not encourage anyone to move and strive to satisfy our resident's concerns as much as possible and within reason.

Current Resident 477129

Verified Resident • 2018

4.8

10/26/2018

Location is superb. Over 55 is a great concept--provides a vibrant community of interesting residents. Love being with other residents who are happy living here.Like being able to get our own meals--not having to sign up for a meal plan.

Property Manager Response

4/17/2018

Dear Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at Overture Mueller! Should you need anything else from us, please feel free to give us a call or stop by. Have an awesome day and thank you again for your wonderful review! Sincerely, The Overture Mueller Team.

Current Resident 459949

Verified Resident • 2018

4.2

3/4/2018

So far, so good. ***************************"********************""*********

Property Manager Response

3/19/2018

Dear Resident, thank you for taking the time to let us know how we are doing. Feel free to reach out to us if you need anything. We hope you have a great day! Best Regards, The Overture Mueller Team

Current Resident 459920

Verified Resident • 2018

5.0

3/4/2018

We have lived at Overture Mueller a month and have enjoyed every second of it. The staff is very upbeat and friendly and anxious to please the occupants any way they can. Should out to Patty, Toscha and Elizabeth for a job well done!

Property Manager Response

3/19/2018

Hi Verified Resident, we are very happy to have provided you with such a positive experience! If you ever need anything from us, we are always here and happy to help, please feel free to give us a call or stop by with your questions. Have an awesome day and thank you again for your positive review! Sincerely, The Overture Mueller Team

Current Resident 453086

Verified Resident • 2017 - 2018

4.8

10/19/2018

Problems with amenities such as community movie night, films in exercise studio never ever working are extremely frustrating. The socialization is awesome. Great happy hours. Lovely sense of community.

Property Manager Response

2/13/2018

Verified Resident, thank you so much for the positive review! Rest assured that we strive to provide the best customer service possible, and are constantly working to improve on the items that are still getting set up. We are happy to have you as one of our valued residents, feel free to bring forth any further questions or concerns to the management team, we are more than happy to help! - Sincerely, Your Management Team at Overture Mueller.

Current Resident 450814

Verified Resident • 2017 - 2018

2.7

2/8/2018

maintenance personnel timely, professional---management has issues listed in earlier part of survey safety, scarcity of staff, communication and issues of supplying information to residents billing should be done in time for paymentThese issues were noted earlier in the survey

Property Manager Response

2/13/2018

Hi Verified Resident thank you for taking the time to leave us your honest feedback. Here at Overture Mueller, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (512) 643-5555 and schedule a time to meet, in order to discuss some ways we can better serve you and your fellow neighbors in the future. Kind Regards, Your Management Team.

Current Resident 438299

Verified Resident • 2017 - 2018

4.3

10/19/2018

Overture has brought me back to life. I was growing steadily bored and depressed living alone, Since I moved here I've made many new active, interesting friends. I am amazed at how the residents here all care about each other. And there's always something worthwhile going on from book clubs to parties.

Property Manager Response

1/8/2018

Dear Valued Resident, reviews like this give us motivation and help us ensure we provide the high-quality care and service that we love giving to our residents like you. Please feel free to stop by the office to further discuss some of your safety concerns and provide any specific ideas on how we can improve in those areas. Thank you, and have a fantastic day! - Your team, at Overture Mueller

Current Resident 414384

Verified Resident • 2017 - 2018

4.8

9/1/2018

I am proud to call Overture Mueller home. The community is secure a safe The staff is very helpful. The staff always finds an answer to concerns I may have. Since this community is for active 55+, they plan events for their residents.

Property Manager Response

1/19/2018

Verified Resident, thank you so much for the positive review! We see that there are some noise concerns, and we would love to hear more about that particular area of your review. Please don't hesitate to reach out if there's anything additional we can do for you within the community. Sincerely, the team at Overture Mueller.

Current Resident 405794

Verified Resident • 2017

5.0

10/11/2017

The Overture culture encourages you to live longer, stronger and luxuriously. To iive so many years, raising and directing the lives of family and friends, it is time for an encore. Overture provides seniors standing ovations by enouraging them to and through the finish line and for that: I remain grateful!

Property Manager Response

10/11/2017

Dear Valued Resident, thank you for taking the time to leave a review for us at Overture Mueller. We're happy we could meet your expectations today and will continue to strive for the best standard of service and support to you and your peers! We sincerely appreciate you, and wish you a fantastic rest of the week! - Overture Mueller Team

Floor Plans & Pricing

All (1)
1 Bed (1)

1 Bedroom

Guadalupe

1 Available Unit

1 Bed, 1 Bath | 780 - 850 sq. ft.

Contact property for pricing

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 23 reviews)

Noise

4.7

Grounds

4.5

Safety

4.6

Office Staff

4.8

Maintenance

4.8

Neighborhood

5.0

Survey Scores N/A

Review Count

A+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.65%

Manager’s Review Reply Time

B+

Average time to respond to reviews

4.17 days

Features & Amenities

Laundry

Washer/Dryer
Washer/Dryer Connections

Pets

Cats Allowed
Dogs Allowed

Other

ADA Grab Bars
Additional Storage
Air Conditioner
Balcony
Bikes
Cat Friendly
Chefs Kitchen
Clubhouse
Community Center
Community Garden
Concierge
Dining Room
DishWasher
Electronic Key System
Elevator
Energy Efficient Appliances
Energy Efficient Dual Panel Windows
Fitness Center
Freight Elevator
Game Room
Google Fiber Available
Granite Countertops
Grills
Guest Suites
Hardwood Flooring
Heat
High End Appliances
Hot Tub
Hot Tub/Jacuzzi
LEED Certification for a Green Living
Large Dog Friendly
Lawn Games and Bocce Ball Areas
Lounge
Low Flow Toilets
Nosh - Coffee Bar & Bistro
On-Site Maintenance
Pool
Private Dining
Reel Room - Movie Theater
Refrigerator
Showers and Tubs
Smart Apartment-Nest
Spa
Spacious Dog Park and Dog Run
Street Level Access in Select Units
TV Lounge
The Plunge Pool
Three Star Austin Energy Rating
Trash Chute
Under Mount Kitchen Lighting
Walk In Closets
Wine Fridge in Select Homes

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Leasing

We are now offering a short-term stay program at our community! Call our office to learn more about Short Term Stay opportunities available immediately. Minimum 3 month stay. *some restrictions applyWe are offering in-person tours via scheduled appointments only at this time. Our virtual tours are also available. Please schedule yours today.Overture Mueller a welcoming active adult community filled with intriguing people and countless ways to get to spend your time. A gorgeous apartment home, with resort-inspired amenities and services focused on you. A location with convenient access to Aldrich Street Town Center and across the street from H-E-B. And maintenance-free living that keeps your focus where it belongs: on enjoying life your way. It is time to rethink your best life. Most people call it downsizing, but at Overture, it's about rightsizing. When a larger home doesn't make sense most of the time, the prospect of maintenance-free apartment home living is just more appealing. Plus, our generous community spaces are designed to be extensions of your home, for hosting family, entertaining guest, or just living. Overture is the freedom of a home that's the perfect size for the best stage of life.

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Office Hours

Sunday: Closed
Monday - Tuesday: 09:00 AM - 06:00 PM
Wednesday: 09:00 AM - 07:00 PM
Thursday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Website

This community is managed by

Greystar

Communities

3785

View All Communities

Questions & Answers (1)

Anonymous

Asked on: 07/14/2020

Q: Where are the 38 Reviews that Overture Mueller is said to have? I can only access one review? What am I doing wrong in not being able to read all 38 reviews of Overture Mueller

Frequently Asked

How is Overture Mueller Apartments Rated?

Based on 169 number of votes by renters, Overture Mueller Apartments is currently rated 4.3 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Overture Mueller Apartments?

Overture Mueller Apartments is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Overture Mueller Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Overture Mueller Apartments?

Overture Mueller Apartments is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.

How safe is Overture Mueller Apartments?

Overture Mueller Apartments is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Overture Mueller Apartments is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at Overture Mueller Apartments?

Overture Mueller Apartments is rated 4.8 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 95.65% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 4.17 days to their community reviews in the past year.

Who manages Overture Mueller Apartments?

Greystar

What is the pet policy at Overture Mueller Apartments?

Cats Allowed

Dogs Allowed

What types of floor plans are available?

1 Bed, 1 Bath