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Award Winner
2530 Briar Ridge Drive, Houston, TX 77057

4.8

(479 Reviews & Surveys)
$965 - $1,678/mo

Reviews

4.8 rating

294 total reviews

(

282 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 827994

Verified Resident 2018 - 2020

5.0

10/4/2020

Highly recommend this apartment ' they are reliable when you need them . The property is managed really well. Every issue that I have had has been addressed in a timely manner. The office staff have been very kind and accommodating. Maintenance is usually done within 24 to 48 hours.

    Property Manager Response

    10/8/2020

    Team WestBriar is humbled by your recommendations and kind words. We are happier when you are happy and satisfied. Our job is to give our residents above and beyond customer centric service, and we strive to get maintenance orders completed in less than they allotted time we are given. So, thank you, thank you, thank you!! We Rock because You Rock!! Outstanding Regards, The WestBriar Management Team
    Review Author Icon

    Current Resident 780523

    Verified Resident 2020

    4.7

    6/16/2020

    So far it has been quiet, the residents keep to themselves, obviously it comes with a few minor inconveniences such as any apartment does, the staff is friendly and seems that they know everyone here which is a plus.

      Property Manager Response

      10/15/2020

      Thank you for taking the time to comment on your satisfaction with our tranquil community. Management and maintenance play a major part in our success as a team, and we work together to keep all of our residents in a happy place. It is always great to hear feedback because it gives us the opportunity to grow and improve. Home is where the heart is and living in a neighbor friendly community is comforting. Thanks for the feedback.
      Review Author Icon

      Current Resident 774592

      Verified Resident 2019 - 2020

      4.0

      6/1/2020

      Great people, family-friendly, great staff. The units are a bit old but clean, and the management is very kind. Good value. Neighborhood is ok. I'm just not very happy with the security. Upgrades were announced more than 7 months ago but still no news!

        Property Manager Response

        10/16/2020

        Thank you for taking the time to comment on your satisfaction with the community. It is always great to hear feedback from our residents because it gives us the opportunity to grow and improve. Our team acknowledges the delay in upgrades. Due to the pandemic we want to ensure the safety of our residents as well as our vendors. We are still handling it on our end. Customer service is our first priority, and we want every resident to be happy. You are welcome to call or email us to discuss further details. Thank you for choosing us!! We greatly appreciate your feedback.
        Review Author Icon

        Current Resident 774049

        Verified Resident 2020

        5.0

        5/31/2020

        It's my first day. Very friendly community. Everyone has told me hello. I love my newly renovated bathroom! My one complaint is the kitchen doesn't have a microwave, so I'm going to have to buy one. But other than that it works for me and my baby boy.

          Property Manager Response

          10/15/2020

          We love to hear about resident experiences and testimonials!! When our residents talk about referrals, we get excited because it says we are doing something correct and our residents wants to talk about us! Our office team and maintenance work really hard together to keep the community looking wonderful and getting all work orders completed quickly and efficiently for all residents. Customer service is a priority to our team as a whole and we want to ensure resident satisfaction always!!
          Review Author Icon

          Current Resident 769763

          Verified Resident 2014 - 2020

          5.0

          5/17/2020

          Overall I love the area I live in and my neighbors. I feel very safe here no matter what time of day. The change in management has helped to get things updated and maintenance requests are completed much faster than they used to be.

            Property Manager Response

            11/6/2020

            Our team recognizes value and we never want a missed opportunity to create another happy customer. Management and maintenance play a major part in our success as a team. We know that handling work orders in a timely manner and goes a very long way. We also understand that communicating with our residents is a key factor in our success, and in turn it creates convenience to you the resident. We are motivated and inspired by our residents to continue to be great!! Thank you, thank you, thank you!!
            Review Author Icon

            Current Resident 758670

            Verified Resident 2011 - 2020

            4.7

            4/9/2020

            I am very happy to live in this apartment, the management service is very satisfied! The neighbors are also very friendly. Since I have lived in this apartment for nine years, I would like to offer some rent discount to an old resident like me. thank you?

              Property Manager Response

              11/10/2020

              Thank you so very much for picking us over the last 9 years, it really speaks volumes to us. It is always our pleasure to serve you and we greatly appreciate your feedback. Our team is so excited that you are pleased with the community. Management and maintenance appreciate your feedback and the future. Thank you very much!!
              Review Author Icon

              Current Resident 740879

              Verified Resident 2019 - 2020

              5.0

              1/31/2020

              The apartment is nice and quiet during the day and in the evening. The location is close to the Metro line and has many store options nearby. The nearest shopping mall is The Galleria of Houston, a luxury shopping mall. The location is far enough away from the main street so as the residents aren't bothered with the noise of the daily traffic.

                Property Manager Response

                11/10/2020

                It is always our pleasure to serve you and we greatly appreciate your feedback. Our team is so excited that you are pleased with the community. Location is always a plus factor, being close to everything and everywhere you want to go. Management and maintenance appreciate your feedback and the future. Thank you very much!!
                Review Author Icon

                Current Resident 738604

                Verified Resident 2009 - 2020

                4.7

                1/23/2020

                This community is great! I've been here 11years and my apt. is getting old. Needs a lot of renovating. (paint job, new tub, faucets replacements, new stove & refrigerator and kitchen counter; however, the rent at this time is convenient for me. Because of this, I don't complain. This happens when anyone is at an apt. for longer than 5 yrs. This complex has improved on the outside and the location has been great. Hopefully my rent will stay the same when my lease expires!

                  Property Manager Response

                  11/10/2020

                  Thank you so very much for picking us over the last 5 years, it really speaks volumes to us. It is always our pleasure to serve you and we greatly appreciate your feedback. Location is always a plus factor, being close to everything and everywhere you want to go. Our team is so excited that you are pleased with the community. Management and maintenance appreciate your feedback and the future. Thank you very much!!
                  Review Author Icon

                  Current Resident 736719

                  Verified Resident 2017 - 2020

                  5.0

                  1/16/2020

                  This community is located at a few miles from the galleria and a lot of shops and nice restaurants but yet it is Very quiet . The galleria is one of the best malls in Houston .This community is gated and has covered parking for cars.

                    Property Manager Response

                    11/10/2020

                    Our team is so excited that you are pleased with the community. We always aim to deliver a great customer experience. Management and maintenance appreciate your feedback and the future. Thank you very much!!
                    Review Author Icon

                    Scotch_P

                    Resident 2019

                    4.7

                    11/13/2019

                    We moved in here Nov. 3 rd, just a few days ago. We initially thought our 1/1 was too small, but in fact it's perfect for just my husband and I, and our furbabies when we can bring them here! The property is quiet, the residents are sweet as well. Management can't be beat, and maintenance is quick and efficient! We are SO greatful that Electricity, water, trash and gas are included in the price! The kitchen tap water is insta HOT and well water cold! Lol My husband has gone from a 30 minute commute to work, down to under 10! We are around a lot if stores and restaurants we LOVE like The house of pies which is less that 2 blocks away! The ac and heat work great! The property is old, but quiet, respectul and charming. We are so blessed to be here, and despite if anyone else has had an issue w/this property or any staff members, that was them! We LOVE that our vehicle is covered, and we love the safety of a gated community. You rarely hear the traffic, and Mrs.John in the office is a real sweetheart! She is kind and fair, and she has a wonderful and fun personality! If you're looking for a quiet, can put chairs and windchimes out on the common area and it's STILL there day after day kind of safety and confidence, then you should give The Westbriar a try!!! Be warned that units ate going FAST!!! I hope this will give you a better perspective and help you make a better decision about your new home!

                      Property Manager Response

                      11/10/2020

                      It is always our pleasure to serve you and we greatly appreciate your feedback. Our team is so excited that you are pleased with the community. Location is always a plus factor, being close to everything and everywhere you want to go. Management and maintenance appreciate your feedback and the future. Thank you very much!!
                      Review Author Icon

                      65blazingcomets

                      Resident 2008

                      1.0

                      11/30/2008

                      New Tenant Nov 2008

                      I agree 100% with the first rating. In addition, I have not had a working stove and oven since I moved in Nov. 1, 30 days ago. I was shown a 'new'laundry room with 5 washers and 5 dryers. Only 1 dryer is in operation and nothing is planned to be done. I asked before signing my lease if the apartment air conditioning was controlled by the individual apartments, and was told yes. This was a lie. The air conditoning is barely operative Monday through noon Saturday when the leasing office is closed. I have had to move my bed into the livingroom to be close to my box fan at the window. When confronted about the stove, oven, lack of airconditioning and lack of dryers, the manager, Mark has lied and lied and lied. I hope apartment locators head this message. The locater I used referred me to another place, but this one was on his list and was the cheapest. My mistake was not listening to him. I will be moving as son as I've saved the money to move again and recovered physically from this move.

                        Property Manager Response

                        11/10/2020

                        Our management team apologizes for this experience that you have encountered. We are known for taking ownership and caring deeply about our customers. We cannot fix the past, but we can look towards a brighter future. As a team both management and maintenance we will work harder to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team. You can also contact us by phone or email if you would like. It is always our pleasure to serve you and we greatly appreciate your feedback on this matter.
                        Review Author Icon

                        Current Resident 995391

                        Resident 2008

                        3.0

                        5/22/2008

                        WestBriar Apartments going downhill

                        1. There is mold coming out of the vents; Landlord resolve is to paint over the mold. 2. Outside of the apartments paint is peeling away. 3. To get something fixed, make sure it is in writing or it will never get fixed 4. Air conditioning goes down every summer for at least a week 5. Ground are barely kept up. 6. Some apartments have 5 children living a 1 room apartment

                          Property Manager Response

                          11/10/2020

                          Our management team apologizes for this experience that you have encountered. We are known for taking ownership and caring deeply about our customers. We cannot fix the past, but we can look towards a brighter future. As a team both management and maintenance we will work harder to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team. You can also contact us by phone or email if you would like. It is always our pleasure to serve you and we greatly appreciate your feedback on this matter.

                          Floor Plans & Pricing

                          1 Bedroom

                          1X1 Model

                          3 Available Units

                          1 Bed, 1 Bath | 640 sq. ft.

                          $965

                          See Floor Plan Details

                          1X1 Studio

                          1 Bed, 1 Bath | 610 sq. ft.

                          $1,064

                          See Floor Plan Details

                          2 Bedrooms

                          2X2 Model

                          2 Beds, 2 Baths | 950 sq. ft.

                          $1,678

                          See Floor Plan Details

                          Disclaimer: Special, prices and availabilities subject to change.

                          epIQ Ratings

                          What is epIQ?

                          The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                          epIQ Report Card

                          In partnership with SatisFacts™

                          Community epIQ Grade

                          A+
                          A+

                          Renter Ratings

                          A+

                          Review Ratings (from 54 reviews)

                          Noise

                          5.0

                          Grounds

                          5.0

                          Safety

                          5.0

                          Office Staff

                          5.0

                          Maintenance

                          5.0

                          Neighborhood

                          5.0

                          Survey Scores (from 185 surveys)

                          Move-In Survey

                          5.0

                          Maintenance & Support Survey

                          5.0

                          Lease Renewal Survey

                          5.0

                          Review Count

                          A+

                          Number of reviews in the past 365 days

                          54

                          Manager’s Review Engagement

                          A+

                          Percentage of reviews responded to

                          100.00%

                          Manager’s Review Reply Time

                          A+

                          Average time to respond to reviews

                          0.11 days

                          Features & Amenities

                          Laundry
                          • Laundry Facilities
                          • Laundry On-Site
                          Parking
                          • Covered Lot
                          • Parking
                          Pets
                          • Dogs Allowed
                            Deposit: $800. Fee: $400 ~ 800. Restrictions: We welcome 2 pets per home. There is a one time pet fee of $400. Deposit and pet fee is $400 per pet. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                          • Cats Allowed
                            Deposit: $800. Fee: $400 ~ 800. Restrictions: We welcome 2 pets per home. There is a one time pet fee of $400. Deposit and pet fee is $400 per pet. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2
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                          Other
                          • 24-Hour Management Availability
                          • Cat Friendly
                          • Controlled Access
                          • Fitness Center
                          • Gated Access
                          • High-Speed Internet
                          • Large Dog Friendly
                          • On-Site Maintenance
                          • On-Site Management
                          • Package Receiving Service
                          • Pool
                          • Public Transportation
                          • Sundeck
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                          Leasing

                          Welcome to your new home at Westbriar Apartments. Located seconds from the Galleria our inviting apartment community is an oasis teeming with lush landscaping hidden in the heart of our city. The Westbriar Apartments is your perfect place where world-class shopping, dining, sporting, and recreational opportunities are all within immediate reach. Our spacious apartment homes are designed with you in mind. The moment you arrive in the community, you ll feel at home because we care, and that makes the difference. We are an energy-exclusive community, meaning the electric bill, water bill, trash, and parking are included in the rent. Schedule a tour today!
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                          Leasing Options

                            • Available months 2,3,4,5,6,7,8,9,10,11,12

                          Office Hours

                          • Sunday: Closed
                          • Monday - Friday: 09:00 AM - 06:00 PM
                          • Saturday: By Appointment Only
                          This community is managed by

                          Stone Mountain Properties

                          A+
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                          Communities
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                          Questions & Answers (0)

                          Frequently Asked

                          How is The Westbriar Rated?
                          Based on 479 number of votes by renters, The Westbriar is currently rated 4.8 out of 5 stars.
                          How satisfied are residents with the upkeep and overall appearance of the grounds at The Westbriar?
                          The Westbriar is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                          How effective was the maintenance team when resolving your problem?
                          The Westbriar is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                          What are noise levels like at The Westbriar?
                          The Westbriar is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                          How safe is The Westbriar?
                          The Westbriar is rated 5 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                          How satisfied are residents with the neighborhood?
                          The Westbriar is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                          How satisfied are residents with the staff at The Westbriar?
                          The Westbriar is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                          How often does management engage with reviews?
                          Managers have responded to 100% of their community reviews in the past year.
                          How quickly does management engage with reviews?
                          Managers have replied within 0.11 days to their community reviews in the past year.
                          Who manages The Westbriar?
                          Stone Mountain Properties
                          What is the pet policy at The Westbriar?
                          Dogs Allowed
                          Deposit: $800
                          Fee: $400 ~ 800
                          Restrictions: We welcome 2 pets per home. There is a one time pet fee of $400. Deposit and pet fee is $400 per pet. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.
                          Pet Limit: 2
                          Cats Allowed
                          Deposit: $800
                          Fee: $400 ~ 800
                          Restrictions: We welcome 2 pets per home. There is a one time pet fee of $400. Deposit and pet fee is $400 per pet. Weight limit is 25 lbs. Please call our Leasing Office for complete Pet Policy information.
                          Pet Limit: 2
                          What types of floor plans are available?
                          1 Bed, 1 Bath
                          2 Beds, 2 Baths

                          Contact Property

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                          Beds

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                          Baths

                          0

                          Under New Management

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                          The Westbriar is a 610 - 950 sq. ft. apartment in Houston in zip code 77057. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $965. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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