Ashley Park Apartments
#1,852 #15 #132

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Ashley Park Apartments

6901 Marlowe Road, Richmond, VA 23225
(401 Reviews)
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"Very nice experience. Great place to live. I will recommend to anyone seeking for a place " ...
$1,163 - $3,158/mo

Reviews

4.1 rating

401 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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nlb1985

Resident ā€¢ 2005 - 2007

1/19/2007

Loved my 1st year Hated my 2nd

My first year was fine. The office staff was friendly, knew me and my boyfriend by name. Never had a problem with neighbors, crime, maintenance, etc. <br><br>At some point the management and whole office staff changed and a whole new experience started. No one knows you or cares to know you. I have to wait 20-30 minutes to talk to anyone in the office then when I finally do they are usually rude. Theres only 1 person in the office that has been nice to me. I had to wait at least 6 months for them to come fix my washer AND dryer, both were broken. The first 2 times I asked the lady must not have wrote it down because the third time a different lady was in the office and looked back at the records and said they didn't have anything saying it was broken. Once she wrote it down it got fixed within the week, they just had to order the washer. So I don't think it was maintenance's fault (which I've never had a problem with-they are always friendly quick and informative) it was the office's fault forā€¦Ā See More>
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    swifterthree99

    Resident ā€¢ 2006

    11/27/2006

    Here goes nothing.

    Did you know that I saw proof from a former resident that this property is in violation of 17 Health and Building codes. They have had several pit bull attacks, including where they attacked small dogs, and a police officer. The dog attacking the officer was shot on the spot.<br><br>They just had two huge drug busts thanks to the good citizens like myself who reported the apartment complex there.<br><br>Their beautiful park environment is perfect except for the pond that is green with bags and trash floating in it... that to include carpeting and wall insulation.... oh, and the fountain doesn't work anymore.<br><br>The leasing office signed for my Best Buy DVD's last week and lost it. (I am sure the movies will be part of their movie library in a few.)<br><br>Last month, the trash dump had overflown and residents were forced to stack trash all outside of the bin.... I also know for a fact that when I moved out November 1, so did 15 Other residents, three in which had been there 4 or more years because the place has turned into a dump.<br><br>Oh, and alot of the outside lights are broken or do notā€¦Ā See More>
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      simplytitan

      Resident ā€¢ 2006

      10/24/2006

      Ashley Park

      I have read what everyone else wrote and I think at times people are writing from the seat of their pants or out of sheer anger. I'll be honest so that anyone looking for an apartment here can try and judge fairly whether or not this is the place for them. I moved here in Jan 06 and since then the management team has changed. Before the change the staff was great, the maintenance guy lived on site and I had one problem during this time. My a/c went out on a Sunday and he still came out and looked at it but was unable to fix it until the next day. <br><br> There was a time early this summer where things kind of fell off. The on site maintenance guy moved and quit or was fired. And the front office changed. The grounds didn't look to well and it seemed like the place was ready to turn into St. John's Wood (over priced and under cared for). I think this may have been a growing period for them. However they hired 2 new maintenance guys who I have met and are pretty friendly. They are professional and fixed myā€¦Ā See More>
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        anonymous

        Resident ā€¢ 2004 - 2006

        10/13/2006

        TENANTS ARE FINE.

        i have to disagree with one tenant who wrote in that the quality of the new tenants coming in to Ashley park is going down along with the complex condition. <br> I have lived here since the end of 2004 and all of my neighbors are very pleasent and always helpful. Ie: I left my stove on for hours and forgot, worried about an apartment fire after hours but i couldn't reach anyone who could get inside my nit to help me out after hours.<br> My neighbor took it upon herself to call the fire department and an emergency number she had for maintainance and within minuets they arrived to let me in. Luckily i had no fire but a few hours more and things could have been worse. <br> I have had people in my personal life stalk me and according to conversations with my neighbors they are always watching to make sure i get home okay and if they don't see me for a few days they always call to chekc up on me. I like the fact that i live in an area where people are concerned, alert, and always willing toā€¦Ā See More>
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          yankees2159

          Resident ā€¢ 2005 - 2006

          10/7/2006

          Horrible

          I have lived here 18 months. I have had a flood ruin about $1500.00 worth of my property. When I addressed the flood to the management, they told me it was due to the type of pipes they have in the walls. They said they are replacing them as they burst.<br><br>I had a terrible spider problem. Every day, I was killing at least five spiders.<br><br>They now have a new management company that seems bothered if you go into the office for any reason other then to pay your rent.<br><br>I had a drug using neighbor that I told the management about for about a year and they have done nothing about it. I finally had to take matters into my own hands and got the police involved.<br><br>I strongly advise against anyone moving here.

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            thisplacesucksdonkeyballs

            Resident ā€¢ 2005 - 2006

            8/14/2006

            OMG.. NEVER DO THIS.

            Sure, the place LOOKED happy, but the false promises were exactly that false.<br><br>Here is the run down.<br><br>1. Maintenance looking for a leak kicked (with their foot) an 6x4 foot section out of my living room wall in which stayed that way for 3 weeks.<br><br>2. Staff re-ran my credit 4 times without my permission upon fidning out I had lost my job and wanting to make sure I qualified.<br>In which I had to get a lawyer involved when they tried to make me re-sign my lease three months into living there, and tried to make me pay an additional security deposit. MY RENT HAS NEVER BEEN LATE AND THE APARTMENT IS SPOTLESS.<br><br>3. Roommate gets injured in death trap of a pool when side collapes. He gets a "Sorry".... and a whole pile of --------.<br><br>4. Tanning bed, broken for 6 months <br><br>5. Car Car center is not FREE as promised.<br><br>6. They always run out of gas for their grills.<br><br>7. Drug deals go on late night in the parking lot.<br><br>8. Leasing office lost my cell phone that was delivered UPS.... quote "I musta gave it to someone else."<br><br>9. Parking is limited due to triple parking Lincolns...ā€¦Ā See More>
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              amyzan

              Resident ā€¢ 2003 - 2005

              10/7/2005

              A good thing gone sour

              I moved into Ashley Park in 2003, when it was run by other management. Ever since the place got bought out, the management has gone down hill, and so have the tenants and the over all quality of the place. There are very annoying residents (as if they take anybody just to get the space filled). Also we were essentially lied to when we moved in because we were told that once we are with Ashley Park that we could smoothly transfer to any other apartment under the same management. We tried to do that but was told by the other apartment that it did not apply. They're raising rent up again for us on this next lease and we are seriously considering a move-out. It's time for a better living environment.

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                reddfreckles16

                Resident ā€¢ 2002 - 2005

                5/4/2005

                Carolyn Dawson - Apt 208

                I have been a tennant @ Ashley for 2 years. The first 6 months were horrible. My neighbors upstairs were loud. The next set were even worse. I have had 3 floods while here and 1 water leak in the Dining area (2 floods @ apt 508 and leakage in dining are in 508). The last flood was in Apt 208. I have never asked for any relief of rent and when I do Im told NO! in a very rude manner. I pay my rent on time each month. I am a quiet tennant - never cause problems. After advising the manager that I was going to call 12 on your Side I was told I could have $200 off this months rent. I was told that my apt would be fixed on today 5/4. As of now 3:49 I still have 3 blowers going and a water machine going. I have 2 holes in my wall in the bathroom. I like this apartment but the treatment I have received has been terrible. I would not recommend that anyone stay at this apartment. Iā€¦Ā See More>
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                  anonymous

                  Resident ā€¢ 2004

                  1/27/2005

                  Awesome Place

                  I have lived here for about 5 months and I think this place is awesome! They have two beautiful lakes with lots of ducks. I would recommend this place to anyone that needs a place to live. The office staff is also great. They are always so friendly and quick to take care of my problems.

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                    anonymous

                    Resident ā€¢ 2004

                    1/17/2005

                    Its ok....not the greatest

                      Floor Plans & Pricing

                      1 Bedroom

                      James

                      1 Bed, 1 Bath | 624 sq. ft.

                      $1,243 - $2,218

                      3 Available Units

                      See Floor Plan Details

                      Belle

                      1 Bed, 1 Bath | 510 sq. ft.

                      $1,163 - $1,828

                      1 Available Unit

                      See Floor Plan Details

                      Rockwood

                      1 Bed, 1 Bath | 710 sq. ft.

                      $1,383 - $2,348

                      1 Available Unit

                      See Floor Plan Details

                      2 Bedrooms

                      Maymont

                      2 Beds, 2 Baths | 860 sq. ft.

                      $1,748 - $3,078

                      2 Available Units

                      See Floor Plan Details

                      West Hampton

                      2 Beds, 2 Baths | 935 sq. ft.

                      $1,843 - $3,158

                      1 Available Unit

                      See Floor Plan Details

                      Disclaimer: Special, prices and availabilities subject to change.

                      epIQ Ratings

                      What is epIQ?

                      The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                      epIQ Report Card

                      In partnership with SatisFactsā„¢

                      Community epIQ Grade

                      A
                      A

                      Renter Ratings

                      A-

                      Review Ratings

                      Noise

                      4.5

                      Grounds

                      4.3

                      Safety

                      3.7

                      Office Staff

                      4.5

                      Maintenance

                      4.5

                      Neighborhood

                      4.3

                      Survey Ratings

                      SatisFactsā„¢ Tour Survey

                      SatisFactsā„¢ Move-In Survey

                      SatisFactsā„¢ Maintenance Survey

                      SatisFactsā„¢ Renewal Survey

                      Review Count

                      A

                      Number of reviews in the past 365 days

                      25

                      Managerā€™s Review Engagement

                      A+

                      Percentage of reviews responded to

                      96.00%

                      Managerā€™s Review Reply Time

                      A

                      Average time to respond to reviews

                      2.12 days

                      View Community Timeline
                      View Community Timeline

                      Features & Amenities

                      Laundry
                      • Laundry On-Site
                      Parking
                      • Carport
                      Pets
                      • Cats Allowed
                        Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                        Less Info
                        More Info
                      • Dogs Allowed
                        Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                        Less Info
                        More Info
                      Other
                      • 24-Hour Emergency Maintenance
                      • BBQ and Picnic Areas
                      • Business Center with Wi-Fi
                      • Car Wash Center
                      • Coffee Bar
                      • Community Room with Wi-Fi
                      • Convenient to Shopping
                      • Dog Park
                      • Fitness Center
                      • Gated Community
                      • Grilling Area
                      • Internet Cafe
                      • Monthly Resident Events
                      • On-Site Maintenance
                      • On-Site Management
                      • On-site Manager
                      • Package Acceptance
                      • Package Receiving Service
                      • Pest Control Service
                      • Pet Friendly Community with No Breed Restrictions
                      • Pet Park
                      • Pool
                      • Preferred Employee Discount
                      • Storage Space
                      • Sundeck
                      • Tennis Court
                      • WiFi in Common Areas
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                      Leasing

                      TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Enjoy luxury living at Ashley Park in Richmond, VA. These one- and two-bedroom apartment homes feature open floor plans with large closets, while select homes include washer/dryer, fireplace, and vaulted ceilings. Come home to relax by the sparkling pool or grill some burgers in the grilling area. You can also spend some quality time with your four-legged friend in the dog park at our pet-friendly community with no breed restrictions. Stay close to home or jump on the interstate and be in downtown Richmond and the West End in just minutes.
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                      Office Hours

                      • Sunday: Closed
                      • Monday - Friday: 09:00 AM - 06:00 PM
                      • Saturday: 10:00 AM - 05:00 PM
                      This community is managed by

                      MAA

                      A
                      A
                      Communities
                      298

                      Questions & Answers (0)

                      Frequently Asked

                      How is Ashley Park Apartments Rated?
                      Based on 401 number of votes by renters, Ashley Park Apartments is currently rated 4.1 out of 5 stars.
                      How satisfied are residents with the upkeep and overall appearance of the grounds at Ashley Park Apartments?
                      Ashley Park Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                      How effective was the maintenance team when resolving your problem?
                      Ashley Park Apartments is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                      What are noise levels like at Ashley Park Apartments?
                      Ashley Park Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                      How safe is Ashley Park Apartments?
                      Ashley Park Apartments is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                      How satisfied are residents with the neighborhood?
                      Ashley Park Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                      How satisfied are residents with the staff at Ashley Park Apartments?
                      Ashley Park Apartments is rated 4.5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                      How often does management engage with reviews?
                      Managers have responded to 96% of their community reviews in the past year.
                      How quickly does management engage with reviews?
                      Managers have replied within 2.12 days to their community reviews in the past year.
                      Who manages Ashley Park Apartments?
                      MAA
                      What is the pet policy at Ashley Park Apartments?
                      Cats Allowed
                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                      Pet Limit: 2
                      Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                      Dogs Allowed
                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                      Pet Limit: 2
                      Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                      What types of floor plans are available?
                      1 Bed, 1 Bath
                      2 Beds, 2 Baths

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                      Ashley Park Apartments is a 510 - 935 sq. ft. apartment in Richmond in zip code 23225. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,163 - $3,158. Nearby cities include Henrico, North Chesterfield, Highland Springs, Mechanicsville, Bon Air, Glen Allen, Sandston, Midlothian, Chesterfield, Ashland, Chester, Moseley, and Colonial Heights.

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