C-
C-
Award Winner
9501 244th St Sw, Edmonds, WA 98020

3.4

(147 Reviews)

Reviews

3.4 rating

147 total reviews

(

44 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 449748

Resident 2024 - 2026

5.0

2/24/2026

Best Place!

One of my favorite places I have lived, new staff is doing a great job. I enjoy the events that have happened so far, and I have had great experiences with the maintenance staff as well. I recommend moving to Brackett

    Review Author Icon

    Current Resident 763327

    Resident 2023 - 2024

    5.0

    6/21/2024

    A great apartment community to call home!

    I've lived at Brackett Apartments for just over a year, and I love it!!!! Beautiful campus, great amenities, easy access to shopping (near Aurora/99 and 205th -- close to pretty much anything you need). It's quiet and peaceful and a good mix of families, singles, seniors, diversity. Staff are helpful and responsive, and they put together events to bring the community together, like food truck nights and holiday events for families. I love it here, and I highly recommend checking out Brackett if you're looking for an apartment in Edmonds -- it's a great place to call home!!!

      Property Manager Response

      7/17/2024

      Hi there! We're thrilled to hear that you're enjoying your time at Brackett Apartments! It's wonderful to know that you appreciate our amenities, location, and community events. Your recommendation means a lot to us. Thank you for sharing your positive experience!

      Updated Review

      Review Author Icon

      Current Resident 243816

      Resident 2019 - 2023

      1.8

      12/14/2023

      For your own health and safety don’t move here

      I am coming on here to write this while actively living here because I am so confused and frustrated on what else we can do at this point. There is a major mold issue in our ceiling. We have had it checked out and verified its mold because our apartment complex’s maintenance man is rude and demeaning and was trying to convince us it was not mold so that they don’t have to deal with it. Currently they are supposed to be in our crawlspace checking it out but instead there are three of the maintenance workers in the trash area loudly talking and using foul language at their workplace. If you want to live somewhere that is safe and will keep you healthy DON’T move here. There is also a huge issue with homeless people on the property and property management does nothing to address this. If you’re looking for a grimy, moldy, overpriced apartment this is the place for you.

        Property Manager Response

        11/1/2024

        Hi Sabrina, We appreciate your feedback on Brackett Apartments. Our team is actively looking into your concerns and we will follow up you with you directly. If you would like to speak with our management team, please feel free to contact us via phone or in person in the office. Thank you again for your review and we appreciate your residency at Brackett. Thank you, Brackett Apartments Team
        Review Author Icon

        Current Resident 308133

        Resident 2021 - 2023

        1.0

        4/16/2023

        Terrible with new management

        Terrible management and constantly changing. They will upcharge you whenever they have the opportunity and are considerably overpriced for what you get. I would strongly recommend a different apartment complex. Unfriendly and unresponsive staff, unless you are buying a leasing a new unit,

          Property Manager Response

          4/17/2023

          We re very sorry to read that you re unhappy with your experience. Your feedback is what drives us to improve and given the chance, we d like to look into the issues you re experiencing. Please email us at brackett@avenue5apt.com our team would be happy to assist you.
          Review Author Icon

          Current Resident 987189

          Verified Resident 2019 - 2021

          5.0

          1/8/2022

          Excellent facilities and grounds that are well-maintained by the staff. The doorman app is great too -- maintenance requests are answered immediately and handled almost as instantly. It's a great complex and I will miss it whenever I manage to leave ;).

            Property Manager Response

            3/3/2022

            Thank you for the 5-star rating! We are so happy that you love your community and that you feel at home here at The Brackett Apartments. Our staff will continue to be helpful in every way possible to ensure your experience is top notch. Please don t hesitate to contact our office should you ever need assistance.
            Review Author Icon

            Current Resident 984044

            Verified Resident 2019 - 2021

            4.2

            12/25/2021

            Overall, my experience with the Brackett complex and staff has been very good. It's a nice spot to live with good amenities, nice units, and a good location. The office staff and maintenance team have always been friendly and helpful.

              Property Manager Response

              1/21/2022

              We appreciate your positive review about your recent experience with us! We hope to see you soon!

              Updated Review

              Review Author Icon

              Current Resident 781984

              Verified Resident 2015 - 2021

              5.0

              12/19/2021

              I've been here a long time and I don't plan on leaving until I buy my own home. It's quiet here, perfect location, large unit size, amazing grounds, close to awesome walking forest trails and the people who work here rock! Especially maintenance!

                Property Manager Response

                1/21/2022

                Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                Review Author Icon

                Current Resident 972329

                Verified Resident 2019 - 2021

                4.8

                11/16/2021

                Whether you want to keep to yourself or be social, this community provides that. Community is always kept clean and the amenities provided are great. The staff always tries to take safety precautions for the residents safety.

                  Property Manager Response

                  12/3/2021

                  We're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

                  Updated Review

                  Review Author Icon

                  Current Resident 788534

                  Verified Resident 2019 - 2021

                  5.0

                  11/14/2021

                  Living at Brackett has been amazing! The staff from the leasing office to the maintenance team are welcoming, professional, and respond in a timely manner. The area is very dog friendly and amenities are great.

                    Property Manager Response

                    12/3/2021

                    Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Brackett Apartments
                    Review Author Icon

                    Current Resident 967431

                    Verified Resident 2019 - 2021

                    5.0

                    11/4/2021

                    Brackett is a great place to live, offering security and comfort for the family. I loved being part of this community. If, It had 4 bedroom apartments, I would surely still live here. The administration staff is very friendly

                      Property Manager Response

                      12/3/2021

                      We're glad you had such a wonderful experience with us! Until the next time we meet, take care!
                      Review Author Icon

                      Current Resident 966776

                      Verified Resident 2021

                      4.3

                      11/2/2021

                      Great staff. Quiet home . We love it here the game room is good place to get out and its right across the way ! Dog trails for your little pups! Or just a hike. Really nice community. Love all our surroundings!

                        Property Manager Response

                        12/3/2021

                        Hi , thank you so much for your positive comments about Brackett Apartments! Until the next time we meet, take care!

                        Updated Review

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                        Current Resident 855315

                        Verified Resident 2020 - 2021

                        5.0

                        10/28/2021

                        Living here has been a great experience. Thr staff is friendly and helpful. The neighbors are mostly pleasant and quiet. I enjoy that the community is spread out and has lots of nature, makes walks with the dog enjoyable and feel safe. Lots of dogs in the community too :) would recommend.

                          Property Manager Response

                          10/30/2021

                          Hello! we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
                          Review Author Icon

                          Current Resident 959909

                          Verified Resident 2021

                          4.8

                          10/11/2021

                          Brackett is a lovely apartment complex. The location is convenient and the amenities on site are terrific. The friendly and professional leasing and maintenance teams take good care of the property and the residents. I'm so happy I moved here.

                            Property Manager Response

                            10/18/2021

                            Hello, thank you for taking the time to leave a review for us at Brackett Apartments. We're happy we could meet your expectations!

                            Updated Review

                            Review Author Icon

                            taylorf5436@gmail.com

                            Resident 2018 - 2021

                            5.0

                            7/26/2021

                            I lived there for 3.5 years and it was excellent! Best apartments I've lived in. Great location and amenities in a nice, green/forested area. The maintenance team is great. They are very responsive, friendly, and fix things the first time. It is a dog-friendly community with good dogs and people. I highly recommend to anyone looking for a good place to live.

                              Property Manager Response

                              11/10/2023

                              Hello Taylor, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
                              Review Author Icon

                              Current Resident 931475

                              Verified Resident 2021

                              5.0

                              7/26/2021

                              Very competent, helpful staff. The complex is quiet and well maintained. Everyone has been so welcoming. The only drawback is that the kitchen is not designed for serious cooks. Other than that, this place is perfect.

                                Property Manager Response

                                8/13/2021

                                Hello! Your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
                                Review Author Icon

                                Current Resident 931001

                                Verified Resident 2021

                                5.0

                                7/24/2021

                                The staff is friendly, efficient and knowledgable. Our neighbors have been friendly and quiet. The amenities are great. There is a park within one mile and a great coffee stand within one mile. Plenty of uncovered parking and the apartment layout is great.

                                  Property Manager Response

                                  7/11/2022

                                  Thank you so much for sharing your experience! We hope to continue to meet your expectations!
                                  Review Author Icon

                                  Current Resident 922785

                                  Verified Resident 2018 - 2021

                                  4.3

                                  7/1/2021

                                  Its fine if your like 40+ and 1800 isnt a lot of rent to you coupled with car bills and ----. You gotta pay for amenities you dont even use and guess what? Theres not even assigned parking spots under $300 and again. Their is no AC

                                    Property Manager Response

                                    7/8/2021

                                    Dear Resident- Thank you for taking the time to give us a review! We are happy to see that you have had a good experience with our Office and Maintenance Teams. We are sorry to hear you have not enjoyed the amenities on site, but would like to share that we actually have reserved carports for only $50 per month! Please give us a call at the leasing office and we would be happy to set you up with one. Thank you again- The Brackett Team
                                    Review Author Icon

                                    Current Resident 917667

                                    Verified Resident 2021

                                    4.2

                                    6/16/2021

                                    I would definitely recommend Brackett. It is like living in a park. The noise level outside is very quiet for such a large complex. When I submitted a work order, was taken care of immediately. The only negative comment is that there is no cupboard space in the kitchen.

                                      Property Manager Response

                                      7/2/2021

                                      Hello, Thank you for taking time to leave us a review and feedback! We are so happy to hear that you have had such a positive experience while living at Brackett and would love to schedule a time to further discuss any questions or comments you may have! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                      Review Author Icon

                                      Current Resident 909592

                                      Verified Resident 2021

                                      5.0

                                      5/29/2021

                                      I'm so grateful for finding Brackett! I knew immediately from my first tour & meeting the leasing team that I wanted to be a part of this community. The apartments are well appointed, there is lots of green space and fantastic amenities for us to enjoy.

                                        Property Manager Response

                                        6/1/2021

                                        Hello! Thank you for taking time to leave such a wonderful review! We are so pleased to hear that you have had such a positive experience with the Brackett team and are enjoying the community so far! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (20 6) 546-0104 if you have any further questions.

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 876430

                                        Verified Resident 2017 - 2021

                                        5.0

                                        5/22/2021

                                        We have really enjoyed living here. The units are nice, its a very quiet comply. It has improved significantly since Brackett took over too. Amenities, apartment quality, maintenance responsiveness and the office staff have definitely improved. Great staff!

                                          Property Manager Response

                                          5/24/2021

                                          Hello, Thank you for taking time to leave such a kind review! We pride ourselves in customer service and are so happy to hear that you have been able to experience this while living at Brackett! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                          Review Author Icon

                                          Current Resident 896738

                                          Verified Resident 2019 - 2021

                                          4.8

                                          4/24/2021

                                          Excellent community. Best Ive found in the area. Landscaping is beautiful, management and maintenance are responsive and parking is plentiful. Location makes commuting to Seattle easy, while still feeling distanced from the city.

                                            Property Manager Response

                                            5/4/2021

                                            Hello, Thank you for leaving such a kind review! We are so pleased to hear that you enjoy living at Brackett and have had such a positive experience with our team! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                            Review Author Icon

                                            Current Resident 891626

                                            Verified Resident 2018 - 2021

                                            4.3

                                            4/10/2021

                                            Brackett overall has been a great place to live and we have continued to renew our lease a few years in a row. Definitely miss the availability of amenities pre-COVID, but understand the CDC guidelines limiting this. Really wish parking was al covered, but it is free if needed which was a big perk over other locations.

                                              Property Manager Response

                                              5/20/2021

                                              Hello, Thank you for taking the time to leave us a review and feedback! We are so happy to hear that you have enjoyed your experience living at Brackett and have now re-opened our amenities! Reservations can be made through the Mobile Doorman app! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                              Review Author Icon

                                              zorgen

                                              Resident 2017 - 2021

                                              4.5

                                              3/31/2021

                                              I've lived at Brackett apartment for about 3 years, the grounds are well kept up, it's a quiet complex and I rarely hear my neighbors. The leasing office staff is courteous and helpful. I want to give huge kudos to the office staff member named Jordan. Jordan is exceptionally helpful, he goes out of his way to assist at all times and I can't say enough about the great qualities of this young man. The word that defines my opinion of Jorden is WOW, his positive and helpful attitude is amazing. This guy is going places.

                                                Property Manager Response

                                                4/5/2021

                                                Hi Zorgen, Thank you so much for leaving such a kind review! We are pleased to hear that you have had such a positive experience while living at Brackett and have also with Jordan! We enjoy having him on our team here at Brackett! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                                Review Author Icon

                                                Current Resident 885913

                                                Verified Resident 2004 - 2021

                                                4.8

                                                3/20/2021

                                                For all the years I have lived here I have watched staff come and go and every one has been a pleasure to know, from the office staff and maintenance staff. All my neighbors are friendly and respectful.

                                                  Property Manager Response

                                                  3/26/2021

                                                  Hello, Thank you so much for taking the time to leave us such a kind review! We are so happy to hear about your positive experience with both the Brackett team and your neighbors. Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 789347

                                                  Verified Resident 2019 - 2021

                                                  4.5

                                                  3/7/2021

                                                  Brackett is a great community to live for us. Easy to get into Seattle, but plenty of access great entertainment options up north as well. Staff does a good job of providing support and information to us residents and the maintainence team is always prompt, efficient and friendly.

                                                    Property Manager Response

                                                    3/9/2021

                                                    Hello! Thank you so much for taking time to leave us a review! We are pleased to hear that you enjoy living at Brackett and have had a positive experience with our team! Please don't hesitate to send us an email at brackett@greystar.com or give us a call at (206) 546-0104 if you have any further questions.
                                                    1 review that is not currently recommended

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath B

                                                    5 Available Units

                                                    1 Bed, 1 Bath | 665 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath A

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 515 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath A Renovated

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 515 sq. ft.

                                                    See Floor Plan Details

                                                    1 Bed 1 Bath B Renovated

                                                    1 Bed, 1 Bath | 665 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 2 Bath

                                                    10 Available Units

                                                    2 Beds, 2 Baths | 948 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bed 1 Bath Renovated

                                                    2 Beds, 1 Bath | 837 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bed 2 Bath Renovated

                                                    2 Beds, 2 Baths | 948 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bed 1 Bath

                                                    2 Beds, 1 Bath | 837 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Bed 2 Bath

                                                    3 Available Units

                                                    3 Beds, 2 Baths | 1,040 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bed 2 Bath Renovated

                                                    3 Beds, 2 Baths | 1,040 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C-
                                                    C-

                                                    Renter Ratings

                                                    B

                                                    Review Ratings (from 2 reviews)

                                                    Noise

                                                    3.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    3.0

                                                    Office Staff

                                                    3.0

                                                    Maintenance

                                                    3.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Scores N/A

                                                    Review Count

                                                    D+

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Expansive Cabinet Space
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $335. Rent: $35. Restrictions: Pit Bull, Malamute, Akita, Rottweiler, Doberman, Staffordshire Terrier, Presa Canario, Chow, American Bull Dog, German Shepherd, St. Bernard, Karelian Bear Dog, Husky, Great Dane, Any Hybrid or Mixed Breed of One of These Breeds.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $335. Rent: $25
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Dishwasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Game Room
                                                    • Hot Tub
                                                    • Interactive Gaming Center
                                                    • Large Dog Friendly
                                                    • Miniature Golf Course
                                                    • Near Clubhouse
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Oversized Closets
                                                    • Package Receiving Service
                                                    • Pet Stations
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Plush Neutral Carpet
                                                    • Premium Blinds
                                                    • Resident Lounge
                                                    • Rustic Color Flooring
                                                    • Swimming Pool
                                                    • Walking Trails
                                                    • Wellness Studio
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Come home to Brackett Apartments, located in the vibrant and welcoming community of Edmonds. Brackett offers a selection of spacious one-, two-, and three-bedroom apartments as well as extensive amenities that make life more convenient, comfortable, and fun just as it should be.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 06:00 PM
                                                    • Monday - Friday: 09:30 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brackett Rated?
                                                    Based on 147 number of votes by renters, Brackett is currently rated 3.4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brackett?
                                                    Brackett is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brackett is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    What are noise levels like at Brackett?
                                                    Brackett is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Brackett?
                                                    Brackett is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    How satisfied are residents with the neighborhood?
                                                    Brackett is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brackett?
                                                    Brackett is rated 3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    What is the pet policy at Brackett?
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $335
                                                    Rent: $35
                                                    Restrictions: Pit Bull, Malamute, Akita, Rottweiler, Doberman, Staffordshire Terrier, Presa Canario, Chow, American Bull Dog, German Shepherd, St. Bernard, Karelian Bear Dog, Husky, Great Dane, Any Hybrid or Mixed Breed of One of These Breeds.
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $335
                                                    Rent: $25
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Brackett

                                                    April 2026

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                                                    Under New Management

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                                                    Brackett is a 515 - 1,040 sq. ft. apartment in Edmonds in zip code 98020. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Mountlake Terrace, Shoreline, Lynnwood, Lake Forest Park, Kenmore, Bothell, Kingston, Mukilteo, Mill Creek, Woodinville, Kirkland, Everett, and Seattle.