C-
C-
Award Winner
9501 244th St Sw, Edmonds, WA 98020

3.4

(147 Reviews)

Reviews

3.4 rating

147 total reviews

(

44 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 901576

Resident 2000 - 2001

2.5

2/28/2003

Yep, go somewhere else!

I moved in there because it was cheap to get into but they didn´t tell me it would be expensive to get out of! Of course not, silly me! <br> <br>The office staff was rude and at times, vague and evasive. Like you were a bother to them oftentimes. I didn´t see many children and the place really didn´t seem kid-friendly either. Parking was a nightmare most of the time and the neighbors weren´t very friendly. The apartments are constructed poorly and it was like living in a motel. Maintenance was slow and I had to get them up several times over a broken dishwasher. It still wasn´t fixed when I left. <br> <br>I wouldn´t move there again or recommend it to anyone else.

    Property Manager Response

    11/11/2023

    Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
    Review Author Icon

    Current Resident 872343

    Resident 2000 - 2001

    1.5

    2/24/2003

    BAD-BAD-BAD

    The mangement is horriable, things always break and they do not fix them. We we finally moved out after we fulfilled our lease and they refused to give us any of our deposit money back, and charged us additional fee since I did not clean out the window tracks. The place was spotless. They will find any way to keep you money. Renter Beware!!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Property Manager Response

      11/11/2023

      Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
      Review Author Icon

      Current Resident 645082

      Resident 2002

      2.7

      1/10/2003

      Go Elsewhere

      For the exception of one gentlmen managment is very rude and unproffesional. Good location but there are many other places in the area.

        Property Manager Response

        11/11/2023

        Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
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        Current Resident 458989

        Resident 2001 - 2002

        1.8

        11/25/2002

        Please look elsewhere

        Where do I begin. Managment is horrible, things break everyday and it takes them forever to fix. Did I mention Managment is horrible? They do not know how to treat there Tenants. Our lease is up very soon, and we are asking for a rate decrease due to renter´s market. They are very rude and are unwilling to negotiate better rent. I have found better apartments for $100 less a month. They qouted my wife a 2 bed 2 bath apt for 790.00 and are unwilling to give us a new apt for that price. Its best if you just keep on looking.

          Property Manager Response

          11/1/2024

          Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
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          Current Resident 26074

          Resident 2002

          2.5

          7/23/2002

          DON´T GET STUCK IN A LEASE HERE

          I just moved into Firdale Village and have had nothing but trouble from the management here. And unfortunatly for me I signed a year lease so I have to stick it out. Don´t get me wrong, the apartments are wonderful. Very big and nice washer-and dryer in the hall way. But management is horrible, they have messed up my rent and other things and I finally had to go to the corporate office. I hope they can resolve it. But unless management here gets changed I WILL NOT be renewing my lease.

            Property Manager Response

            11/11/2023

            Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
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            Current Resident 994795

            Resident 2002

            2.0

            7/11/2002

            They have poor response in issues with these apartments soon after we moved in we realized that there were roaches when we called management on this issue they told us that they would send out a exterminator. 4 months later they did then told us we would be billed for the service and any other apartment around us that has complaints of this problem.

              Property Manager Response

              11/11/2023

              Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
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              Current Resident 771998

              Resident 1999 - 2000

              4.2

              4/11/2002

              Treated me well, nice roomy apts, great amenities

              Leasing agents were great, amenities were awesome, apartment was very nice and had no major maint. problems. I never noticed any crime problems when I lived there, the only real downfall to these apartments is major lack of parking, plus there´s just too many people living there. It´s a large complex, we had to park a good block away at times and walk to our apt in the dark. Otherwise, they were okay to live in. We moved in for dirt cheap too...(under $200 if you can belive it!)

                Property Manager Response

                11/11/2023

                Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
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                Current Resident 689166

                Resident 2002

                3.0

                3/4/2002

                Buyer- or Renter- Beware!

                I have been through the approval process there, which was much like other places or so I thought at first. Then I find out that with out me even moving in the lies begin. It´s really too bad that it is so poorly managed.

                  Property Manager Response

                  11/1/2024

                  Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
                  Review Author Icon

                  Current Resident 551991

                  Resident 2001

                  2.2

                  1/1/2002

                  Choose A Different Location

                  I am giving up my lease in a couple of weeks, and am waiting to get out of them. For 8 months, I had asked them to fix things, such as a new carpet that is very very bad, the bathroom, which has paint and other stains all over, for 8 months i have been promised to get these things like this *but many other then what i listed* the said it would be done, but not once have the followed through. Police are constantly at the Firdale Village apartments, and it can be very scary, when the police tell you not to leave your apartment, and stay inside. I do not recomend these apartments at all

                    Property Manager Response

                    11/11/2023

                    Hello, thank you for leaving us a review! We value all our resident feedback and are always making changes and adapting based on it. For any further information, please reach out to hello@avenue5.com
                    1 review that is not currently recommended

                    Floor Plans & Pricing

                    1 Bedroom

                    1 Bed 1 Bath B

                    5 Available Units

                    1 Bed, 1 Bath | 665 sq. ft.

                    See Floor Plan Details

                    1 Bed 1 Bath A

                    2 Available Units

                    1 Bed, 1 Bath | 515 sq. ft.

                    See Floor Plan Details

                    1 Bed 1 Bath A Renovated

                    1 Available Unit

                    1 Bed, 1 Bath | 515 sq. ft.

                    See Floor Plan Details

                    1 Bed 1 Bath B Renovated

                    1 Bed, 1 Bath | 665 sq. ft.

                    See Floor Plan Details

                    2 Bedrooms

                    2 Bed 2 Bath

                    10 Available Units

                    2 Beds, 2 Baths | 948 sq. ft.

                    See Floor Plan Details

                    2 Bed 1 Bath Renovated

                    2 Beds, 1 Bath | 837 sq. ft.

                    See Floor Plan Details

                    2 Bed 2 Bath Renovated

                    2 Beds, 2 Baths | 948 sq. ft.

                    See Floor Plan Details

                    2 Bed 1 Bath

                    2 Beds, 1 Bath | 837 sq. ft.

                    See Floor Plan Details

                    3 Bedrooms

                    3 Bed 2 Bath

                    3 Available Units

                    3 Beds, 2 Baths | 1,040 sq. ft.

                    See Floor Plan Details

                    3 Bed 2 Bath Renovated

                    3 Beds, 2 Baths | 1,040 sq. ft.

                    See Floor Plan Details

                    Disclaimer: Special, prices and availabilities subject to change.

                    epIQ Ratings

                    What is epIQ?

                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                    epIQ Report Card

                    In partnership with SatisFacts™

                    Community epIQ Grade

                    C-
                    C-

                    Renter Ratings

                    B

                    Review Ratings (from 2 reviews)

                    Noise

                    3.0

                    Grounds

                    5.0

                    Safety

                    3.0

                    Office Staff

                    3.0

                    Maintenance

                    3.0

                    Neighborhood

                    5.0

                    Survey Scores N/A

                    Review Count

                    D+

                    Number of reviews in the past 365 days

                    2

                    Manager’s Review Engagement

                    F

                    Percentage of reviews responded to

                    0.00%

                    Manager’s Review Reply Time

                    F

                    Average time to respond to reviews

                    N/A

                    Features & Amenities

                    Laundry
                    • Washer/Dryer
                    Parking
                    • Expansive Cabinet Space
                    • Parking
                    Pets
                    • Dogs Allowed
                      Deposit: $250. Fee: $335. Rent: $35. Restrictions: Pit Bull, Malamute, Akita, Rottweiler, Doberman, Staffordshire Terrier, Presa Canario, Chow, American Bull Dog, German Shepherd, St. Bernard, Karelian Bear Dog, Husky, Great Dane, Any Hybrid or Mixed Breed of One of These Breeds.
                      Less Info
                      More Info
                    • Cats Allowed
                      Deposit: $250. Fee: $335. Rent: $25
                      Less Info
                      More Info
                    Other
                    • Balcony/Deck
                    • Cat Friendly
                    • Dishwasher
                    • Dog Park
                    • Fitness Center
                    • Game Room
                    • Hot Tub
                    • Interactive Gaming Center
                    • Large Dog Friendly
                    • Miniature Golf Course
                    • Near Clubhouse
                    • On-Site Maintenance
                    • On-Site Management
                    • Oversized Closets
                    • Package Receiving Service
                    • Pet Stations
                    • Pet-Friendly Community
                    • Playground
                    • Plush Neutral Carpet
                    • Premium Blinds
                    • Resident Lounge
                    • Rustic Color Flooring
                    • Swimming Pool
                    • Walking Trails
                    • Wellness Studio
                    • Woodburning Fireplace
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                    Leasing

                    Come home to Brackett Apartments, located in the vibrant and welcoming community of Edmonds. Brackett offers a selection of spacious one-, two-, and three-bedroom apartments as well as extensive amenities that make life more convenient, comfortable, and fun just as it should be.
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                    Office Hours

                    • Sunday: 10:00 AM - 06:00 PM
                    • Monday - Friday: 09:30 AM - 06:00 PM
                    • Saturday: 10:00 AM - 06:00 PM

                    Questions & Answers (0)

                    Frequently Asked

                    How is Brackett Rated?
                    Based on 147 number of votes by renters, Brackett is currently rated 3.4 out of 5 stars.
                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brackett?
                    Brackett is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                    How effective was the maintenance team when resolving your problem?
                    Brackett is rated 3 out of 5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                    What are noise levels like at Brackett?
                    Brackett is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                    How safe is Brackett?
                    Brackett is rated 3 out of 5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                    How satisfied are residents with the neighborhood?
                    Brackett is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                    How satisfied are residents with the staff at Brackett?
                    Brackett is rated 3 out of 5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                    What is the pet policy at Brackett?
                    Dogs Allowed
                    Deposit: $250
                    Fee: $335
                    Rent: $35
                    Restrictions: Pit Bull, Malamute, Akita, Rottweiler, Doberman, Staffordshire Terrier, Presa Canario, Chow, American Bull Dog, German Shepherd, St. Bernard, Karelian Bear Dog, Husky, Great Dane, Any Hybrid or Mixed Breed of One of These Breeds.
                    Cats Allowed
                    Deposit: $250
                    Fee: $335
                    Rent: $25
                    What types of floor plans are available?
                    1 Bed, 1 Bath
                    2 Beds, 1 Bath
                    2 Beds, 2 Baths
                    3 Beds, 2 Baths

                    Check Availability

                    Brackett

                    April 2026

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                    Beds

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                    Baths

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                    Under New Management

                    Claim your community to update listing information, capture leads, and respond to reviews!

                    Brackett is a 515 - 1,040 sq. ft. apartment in Edmonds in zip code 98020. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Mountlake Terrace, Shoreline, Lynnwood, Lake Forest Park, Kenmore, Bothell, Kingston, Mukilteo, Mill Creek, Woodinville, Kirkland, Everett, and Seattle.