A
A
Award Winner
995 Water Street, Jacksonville, FL 32202

4.3

(241 Reviews & Surveys)
$1,016/mo

Reviews

4.3 rating

177 total reviews

(

149 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 511023

Verified Resident 2018 - 2026

4.2

3/30/2026

This Apartment is good service for people's needs and doing for us to keeping updates (painting/cleaning) like always to do their jobs for people to be feeling home and safe. But, I only go shopping near this location only, so I'm happy. Thank you

    Property Manager Response

    3/31/2026

    Thank you so much for your kind words! We re thrilled to hear that you love being part of our community, and that our office and maintenance staff have made such a positive impact on your experience.

    Updated Review

    Review Author Icon

    Current Resident 1326359

    Verified Resident 2024 - 2026

    2.8

    3/29/2026

    The apartments and staff are nice, and for the price you pay, it's an excellent option in a fine area. The breezeways and parking lot tend to be very dirty, and this is exacerbated over the weekend. Residents are inconsiderate, so be wary of neighbors. Floors and ceilings are VERY THIN.

      Property Manager Response

      3/29/2026

      Thank you for your review and feedback. We hear your concerns and will be paying closer attention to this issue. Please let us know if you need anything to make your home more comfortable.
      Review Author Icon

      Current Resident 1411730

      Verified Resident 2025 - 2026

      3.8

      3/22/2026

      Maintenance needs to take more time to fix things they move to fast and at last minute when going home on they day's off . They are nice people but needs more time when fixing thing's when putting work order in.

        Property Manager Response

        3/23/2026

        Thank you for your review and feedback. We hear your concerns and will be paying closer attention to this issue. Please let us know if there is anything we can do to make your stay here even better.
        Review Author Icon

        Current Resident 1407595

        Verified Resident 2026

        4.5

        3/1/2026

        Move in was simple. Make sure to clarify which complex you want. This is downtown so it does get a little loud with the traffic. Management went above and beyond to get me and my daughter approved. Sweetest property manager I ever met. I plan on staying for quite a while. Location is great! For the most part quiet except for the traffic but that's expected!

          Property Manager Response

          3/1/2026

          Thank you for your review, we strive hard to ensure everyone has the best possible experience. Please let us know if you need anything and how we can be a 5 for you!

          Updated Review

          Review Author Icon

          Current Resident 860301

          Verified Resident 2021 - 2026

          2.8

          2/25/2026

          The turnover in staff is yearly. Rent increasing yearly with no upgrades to units or even offer to paint/ clean carpets. There is no security and cars, including my own, have been broken into. Halls are rarely cleaned, but they will place wet floor signs as though they are preparing to do so. Yet I can leave for work at 7, rewritten at 5, and the same signs are out with nothing done in that time span. This place was our haven when we moved in, now we're hoping to find a place with more space and better upkeep of the grounds. Or at least staff that have been there for more than a year

            Property Manager Response

            2/25/2026

            Thank you for the feedback. I am sorry to hear that you are disappointed in your living experience with us. It is our primary goal to provide our residents with the best possible experience. Please let us know if you are having any specific maintenance issues that we can take care of for you. Thank you again and have a great day!
            Review Author Icon

            Current Resident 1403678

            Verified Resident 2025 - 2026

            5.0

            2/9/2026

            Loft of La Villa is where it's at spacious apartment,pet friendly, clean friendly community all around great place this here is a win win for my pet and I, come check it out you won't be disappointed ??

              Property Manager Response

              2/10/2026

              Thank you so much for taking the time to give Lofts at LaVilla the 5 star review, we're so glad you're enjoying everything our community has to offer. Have a great day!
              Review Author Icon

              Current Resident 1399333

              Verified Resident 2025 - 2026

              5.0

              1/18/2026

              This place was amazing from the time I came in and spoke with someone in the rent office. She made me feel extremely comfortable and safe. Everything went so smoothly, the tour I was token on was amazing.

                Property Manager Response

                1/20/2026

                Your kind review means so much to us! Our team works hard to make our community a great place to live, and it s wonderful to hear that you re happy here. Let us know if we can assist with anything in the future.
                Review Author Icon

                Prospective Resident 1398251

                Verified ProspectVisited 2026

                5.0

                1/13/2026

                The place is very appealing and rhe management is knowledgeable. It is placed where u can catch the transportation services anywhere in the city right around the corner and u get to have the downtown scenery.

                  Property Manager Response

                  1/14/2026

                  Thank you so much for the kind words. Our team strives for 5 stars and knowing we hit the mark means everything.
                  Review Author Icon

                  Prospective Resident 1396525

                  Verified ProspectVisited 2026

                  5.0

                  1/6/2026

                  Visiting for the first time was awesome. The tour was very helpful, I was very pleased with everything I saw the young lady was new and did an amazing job showing mr around the facility. I fell in love.

                    Property Manager Response

                    1/7/2026

                    Thank you SO much for your positive review!! We more than appreciate it. Please let us know if there is anything we can help you with in the future!
                    Review Author Icon

                    Current Resident 1394055

                    Verified Resident 2025

                    3.3

                    12/23/2025

                    Nice affordable living for income based living. Right in the heart of Jacksonville near all the entertainment areas and business district.I would recommend this property to grind as an family looking for affordable mid scale living

                      Property Manager Response

                      12/26/2025

                      Thank you for sharing this feedback, it truly means so much to us here. Please feel free to contact the office at your earliest convivence to discuss your issues further and let us know how we can be 5 Stars for you!
                      Review Author Icon

                      Current Resident 1384308

                      Verified Resident 2024 - 2025

                      5.0

                      11/9/2025

                      Love the maintenance team. They always fix any problems or concerns I have. I would recommend them every single time. As soon as I call they literally come same day so I don't have to wait too long with concerns

                        Property Manager Response

                        11/9/2025

                        Thank you for the fantastic review, our team greatly appreciates your kind words and 5-Star rating.
                        Review Author Icon

                        Current Resident 1372018

                        Verified Resident 2019 - 2025

                        4.2

                        9/24/2025

                        overall my experience with office staff and maintenance staff has been pleasant. with the soaring rental rates I feel that the location, size and overall look and upkeep of my apartment is exceptionally affordably priced

                          Property Manager Response

                          9/29/2025

                          Thank you so much for your kind words! We re thrilled to hear that you love being part of our community, and that our office and maintenance staff have made such a positive impact on your experience.
                          Review Author Icon

                          Prospective Resident 190554

                          ProspectVisited 2025

                          5.0

                          9/17/2025

                          Let me tell you about LOFTS at LAVILLA

                          Today was a great day in my world, I met Bertrina and Dawn the professionals at LOFTS AT LAVILLA. They both made my visit to look at what could be my future home very easy. Searching for a place to live can be and is VERY overwhelming! However these ladies made the process SMOOTH! I look forward to meeting with you again VERY SOON!

                            Property Manager Response

                            9/18/2025

                            Thank you SO much for your positive review!! We more than appreciate it. Please let us know if there is anything we can help you with in the future!
                            Review Author Icon

                            Current Resident 1360110

                            Verified Resident 2025

                            5.0

                            8/18/2025

                            Good satisfying happy.. just please fix the back door of the elevator entrance ..it feels unsafe and actually scarry due to someone was waiting for me at my door when I got home.. she said she just came on the elevator and up to my floor

                              Property Manager Response

                              8/19/2025

                              Thank you for your review. We appreciate you as our resident. We would love to speak with you to discuss your issue further, please contact the office at your earliest convenience.
                              Review Author Icon

                              Current Resident 1352331

                              Verified Resident 2020 - 2025

                              2.5

                              7/23/2025

                              It's been pretty good up until the last two years or so. It needs attention and some TLC. The security system has been out for 3 weeks or more which is concerning because that's what I pay for and I have termites. But they have helped me with this issue

                                Property Manager Response

                                7/23/2025

                                Thank you for your feedback. We understand your frustrations and want to address them as quickly as possible. Please contact our team so we can better understand the situation and find a solution for you.
                                Review Author Icon

                                Current Resident 1351713

                                Verified Resident 2018 - 2025

                                4.8

                                7/20/2025

                                I love the property and the staff and maintenance personnel are all great. When I have questions or concerns, they address them in a timely manner. The location is great, and it's minutes away from my job.

                                  Property Manager Response

                                  7/20/2025

                                  Thank you for taking the time to give us a great review!! We are pleased that you are enjoying your home. Have a Super Day!
                                  Review Author Icon

                                  Prospective Resident 1350213

                                  Verified ProspectVisited 2025

                                  5.0

                                  7/14/2025

                                  I was helped fully to my expectations . The receptionist assured me what I needed to have and even made accommodations. I loved the tour she gave me and ensuring it would be accommodating for me and my kids .

                                    Property Manager Response

                                    7/14/2025

                                    Thank you so much for sharing your positive experience! Our team takes pride in creating a welcoming and helpful environment for everyone, and it s wonderful to know we left a great impression. We hope to have the opportunity to welcome you to our community in the future!

                                    Updated Review

                                    Review Author Icon

                                    Current Resident 767757

                                    Verified Resident 2020 - 2025

                                    4.8

                                    6/23/2025

                                    Lovy my apartment. Neighbors are nice. It is close to my job and convenient to the Y. Premises are kept clean and the staff are helpful . Downtown and parks are close by. Lucky in such a nice area.

                                      Property Manager Response

                                      6/24/2025

                                      Thank you for taking the time to give Lofts at LaVilla the awesome review. We value your opinion and hope you have a great day!
                                      Review Author Icon

                                      Current Resident 1329888

                                      Verified Resident 2025

                                      5.0

                                      4/16/2025

                                      Great Community and great maintenance team. If I have a problem the maintenance team gets it done. The lobby is very clean and relaxing. I love my apartment, it is very quiet I have no complaints. 10/10

                                        Property Manager Response

                                        4/17/2025

                                        Thank you so much for your wonderful review! We love providing our residents with a community that they are happy to call home.
                                        Review Author Icon

                                        Prospective Resident 220132

                                        ProspectVisited 2025

                                        5.0

                                        4/4/2025

                                        Great atmosphere

                                        Since this was a great area and nice surrounding I wanted to get info about this place… The people was very welcoming and the person that helped me was very informative. Will consider on being a resident.

                                          Property Manager Response

                                          4/4/2025

                                          Thank you for your 5 star review. We are so delighted you re happy with the service you re given from the team. Please let us know if you need anything.
                                          Review Author Icon

                                          Current Resident 1316051

                                          Verified Resident 2024 - 2025

                                          4.8

                                          2/9/2025

                                          Quite community. Except for heavy foot neighbors upstairs. Other than that nice community. Wish there was an area for kids since I've seen a lot of people with kids here. I've enjoyed my time here??..

                                            Property Manager Response

                                            2/10/2025

                                            We appreciate your honest review and are happy to know you ve enjoyed aspects of our community. We re always looking for ways to improve, so if there s something specific we can do to enhance your experience, please let us know!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 908126

                                            Verified Resident 2018 - 2024

                                            4.7

                                            12/2/2024

                                            I have had many managers and many maintenance workers since I moved in. Very satisfied with the present manager and maintenance at this time. Very pleased with the transportation that is available to this community.

                                              Property Manager Response

                                              12/2/2024

                                              Thank you so much for the great review, we truly appreciate it.
                                              Review Author Icon

                                              Current Resident 1280066

                                              Verified Resident 2024

                                              5.0

                                              9/15/2024

                                              Great experience office staffs are very helpful and friendly maintenance team makes sure to immediately fix any issues you may have place is very clean throughout the building and I enjoy the assigned parking spaces

                                                Property Manager Response

                                                9/23/2024

                                                Thank you SO much for your positive review!! We more than appreciate it.

                                                Updated Review

                                                Review Author Icon

                                                Current Resident 1107002

                                                Verified Resident 2022 - 2024

                                                4.5

                                                7/2/2024

                                                I've really enjoyed my time here. My daughter and I moved from Georgia back to Jacksonville and the first time I saw the apartment was the day I moved in. It's a beautiful apartment, friendly staff and maintenance and the location is terrific. What more could you ask for?

                                                  Property Manager Response

                                                  7/3/2024

                                                  Thank you for sharing this feedback, it truly means so much to us here. We are so happy that you are pleased. Feel free to let us know if you need anything and how we can be a 5 for you!

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 1238764

                                                  Verified Resident 2023 - 2024

                                                  5.0

                                                  7/1/2024

                                                  I truly enjoy living at the Lofts at LaVilla. It is a great location, the people are friendly. Just like any other community there are bumps and thumps from time to time but overall it is a quiet community.

                                                    Property Manager Response

                                                    7/3/2024

                                                    Thank you for the 5 STAR review. We are so happy that you are having such a great experience at our property. Please let us know if there is anything we can do to make your stay here even better.

                                                    Floor Plans & Pricing

                                                    Studio

                                                    Studio 476 Sq. Ft

                                                    Studio, 1 Bath | 476 sq. ft.

                                                    $1,016

                                                    See Floor Plan Details

                                                    1 Bedroom

                                                    1 Bedroom | 1 Bathroom

                                                    1 Bed, 1 Bath | 666 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedrooms | 2 Bathrooms

                                                    2 Beds, 2 Baths | 948 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    3 Bedroom | 2 Bathroom

                                                    3 Beds, 2 Baths | 1,176 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 20 reviews)

                                                    Noise

                                                    4.1

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    3.7

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.4

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 64 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    5.0

                                                    Maintenance & Support Survey

                                                    4.6

                                                    Lease Renewal Survey

                                                    3.9

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    20

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.9 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer Rental Available
                                                    Parking
                                                    • None
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $35. Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $35. Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Business Center
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Fully Equipped Kitchens
                                                    • Group Exercise Classes
                                                    • High-Speed Internet
                                                    • Hospitality Area
                                                    • Jacksonville Skyline Views Available
                                                    • LEED Certification for a Green Living
                                                    • Luxer® One Package System
                                                    • Public Transportation
                                                    • Shower and Tub Grab Bars Available
                                                    • Smoke Free
                                                    • Spacious Floor Plans
                                                    • Storage Available
                                                    • Updater Moving Partner
                                                    • Walk In Closets
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                                                    Leasing

                                                    Come explore Lofts at LaVilla, an affordable community in the heart of Downtown Jacksonville. Our community, sleek design, and contemporary features were built with your comfort in mind. Our Downtown lofts offer a wide array of studio, one, two, and three-bedroom lofts. Each home is equipped with amenities that will reflect both functionality and practicality. Contemporary kitchens, stylish appliances, impressive floor plans, and spectacular views are just some of the amenities we are proud to feature in our homes. Lofts at LaVilla not only offers ideal in-home features, we also provide our residents with unmatched perks within our community. Enjoy a 24-hour fitness center and a resident lounge for relaxing. Controlled access entry, superb on-site maintenance and an accommodating animal friendly policy ensure the comfort of our residents. Why settle for less? Join us today and experience refined affordable Downtown Jacksonville apartment living!
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                                                    Leasing Options

                                                      • 11 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    WRH Realty Services LLC

                                                    A+
                                                    A+
                                                    Communities
                                                    53

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Lofts at LaVilla Rated?
                                                    Based on 241 number of votes by renters, Lofts at LaVilla is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Lofts at LaVilla?
                                                    Lofts at LaVilla is rated 4.2 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Lofts at LaVilla is rated 4.4 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Lofts at LaVilla?
                                                    Lofts at LaVilla is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Lofts at LaVilla?
                                                    Lofts at LaVilla is rated 3.7 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Lofts at LaVilla is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Lofts at LaVilla?
                                                    Lofts at LaVilla is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 95% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 0.9 days to their community reviews in the past year.
                                                    Who manages Lofts at LaVilla?
                                                    WRH Realty Services LLC
                                                    What is the pet policy at Lofts at LaVilla?
                                                    Dogs Allowed
                                                    Rent: $35
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                    Cats Allowed
                                                    Rent: $35
                                                    Comments: Animals Welcome *One-time animal fee and rent are per animal | Restrictions: Breed Restrictions Apply
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    March 2026

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                                                    Lofts at LaVilla is a 476 - 1,176 sq. ft. apartment in Jacksonville in zip code 32202. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,016. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.

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