4.3 rating
177 total reviews
(
149 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1252118
Verified Resident • 2021 - 2024
3.8
5/19/2024
Yes I love being a tenant at lofts at Lavilla! It is a nice environment and the area is nice! I love my loft! It is cozy and comfy and clean! Accessibility to transportation, riverplace, downtown nice
5/20/2024
Current Resident 1251268
Verified Resident • 2014 - 2024
5.0
5/14/2024
It a good place to live at and rent is good price the people are friendly and nice and the management understand that the residence come first . They fix your problems in a timely manner And they understand that people have pets .
5/15/2024
Updated Review
Current Resident 745857
Verified Resident • 2020 - 2024
4.3
5/6/2024
The area is nice. The apartments sit right in front of the prime Osborn, it's so much to do. The office staff are amazing punctual, and friendly. I've been in the community going in 4 years. Other than a pool not being on the residence, lofts at lavilla could be your dream apartment.
5/9/2024
Current Resident 1248257
Verified Resident • 2022 - 2024
2.8
5/1/2024
My introduction and initial meeting with former manager, Dani was great. It was that contact that encouraged me to select this community. What I expected and then unfortunately realized is the integrity of a signed lease agreement is not honored. From that point forward, my trust broke, I was disappointed and skeptical of any communications with management. I don't fault Dani. Her manager was the issue. Just as the current manager did more of the same, without regret or an apology.
5/1/2024
Current Resident 1244311
Verified Resident • 2020 - 2024
1.5
4/14/2024
Office and maintenance needs to be more responsive and they should stop going up on rent if management has no interest in fixing problems in each apartment rent keep going up but maintenance work orders aren't even being resolved
4/14/2024
Current Resident 1235983
Verified Resident • 2024
4.0
3/18/2024
Several appliances did not work upon move in, still awaiting the repairs. Presence of cockroaches seen throughout the apartment on move in day and continuously seen in the apartment. Apartment move in conditions did not meet my expectations due to things mentioned above.
3/29/2024
mccrearyt1
Prospect • Visited 2024
5.0
3/7/2024
Great Experience with Management
In this day in time, it is uncommon for a property manager to assist a prospective tenant with their application process. However, Melody exceeded my expectations by not only scheduling a convenient time for both of us but also diligently ensuring the accuracy of the information provided. I observed her interactions with other prospective tenants while I was present, and it was evident that this is not merely a job for her. Melody demonstrates a genuine passion for her role and possesses the skills and dedication to effectively assist others. I would like to express my appreciation to WRH for employing such exceptional staff at your establishment.
3/12/2024
Current Resident 1213237
Verified Resident • 2023 - 2024
4.7
1/1/2024
Very quiet and spacious community, Security entrance nice view. Public transportation nearby groceries parks and schools. Easy application process and friendly staff. Great place for single or Ederly.
1/2/2024
Updated Review
Current Resident 1185811
Verified Resident • 2023
5.0
12/3/2023
My experience so far has been great although the process of getting approved took a while it was worth the wait I have been satisfied with everything and I will be recommending them to others who are looking for great apartments
12/4/2023
Prospective Resident 1201000
Verified Prospect • Visited 2023
4.8
11/20/2023
Not living there yet but just by touring the facility it is very nice. From the gym, Internet cafe/ lounge, the view from any floor. Even the convenience of having a trash Shute on every floor. It's a great place to want to live.
11/20/2023
Prospective Resident 1195355
Verified Prospect • Visited 2023
5.0
11/2/2023
Community was very presentable and clean . The staff was more than happy to answer my questions and concerns. The move in process was smooth and stress free. The always greet me by name and complete everything I need
11/3/2023
Prospective Resident 1194442
Verified Prospect • Visited 2023
5.0
10/30/2023
Wondering great service informative looking forward to living in this beautiful community safe great location staff was wonderful helped me will be referring to friends and relatives moving to Jacksonville
10/31/2023
Prospective Resident 1192919
Verified Prospect • Visited 2023
4.3
10/25/2023
Great rent prices for this economy. The apartments look luxurious as well for the price. I toured a studio & one bedroom, they were both spacious with very big closets. So great if you have a lot of clothes. Also have washer & dryer in unit.
10/25/2023
Prospective Resident 1192797
Verified Prospect • Visited 2023
4.0
10/24/2023
Everything was very professional I don't think it needs to be two different application fees at the apartment is leased by the same management when filling out an application you should have the option of choosing what apartment you want to live in for example, when you fill out an application for the life of Jefferson Station and Lofts Of LaVilla it should be on the same application and let you pick which one you want to live in not do a separate application fee $185 apiece is a bit much
10/25/2023
Prospective Resident 1191982
Verified Prospect • Visited 2023
5.0
10/22/2023
I had a very enjoyable visit at the Lofts at LaVila was a great experience. The agent Mackenzie was warm and inviting. She was very knowledgeable and answered all my questions sufficiently. I look forward to becoming a future resident.
10/23/2023
Current Resident 1167350
Verified Resident • 2019 - 2023
5.0
8/6/2023
Awesome experience. Management instantly responds to all concerns and wants. The Lofts is a well-balanced location in the Urban Core. Great transportation hub. Below crime average. Limited entertainment and small business development.
8/9/2023
Updated Review
Current Resident 1084782
Verified Resident • 2017 - 2023
2.3
6/20/2023
Office staff is bare. I used to always see office staff patrolling the complex. I haven't seen a single person in some months. Assigned parking is never reinforced. Garbage chutes are not used properly.
6/22/2023
Updated Review
Current Resident 1045650
Verified Resident • 2021 - 2023
4.7
5/24/2023
Lofts at Lavilla is a Wonderful place to live. Office Staff, Maintenance are kind, prompt, coutoues and professional. The downtown location is great and easy to get around with JTA, Skyway, walkin etc
5/26/2023
Current Resident 1142947
Verified Resident • 2022 - 2023
4.8
5/21/2023
The experience has been good overall. Any problems that I have is being worked on or has already been handled. I am happy to live in a community with a good up keep and mostly safe and quiet. I look forward to renewing my lease.
5/22/2023
Current Resident 1135995
Verified Resident • 2023
1.8
4/30/2023
Well it started on the wrong foot and has gotten worse, was told microwave works by manager when I moved in but could not heat up water or leftover pizza told maintenance person that it wasn't working talked to office and told again now they say it's fixed but can't heat up water for tea
4/30/2023
Updated Review
Current Resident 722460
Verified Resident • 2018 - 2023
4.7
3/20/2023
my daughter and her roommate really enjoy living here, need more groceries store, they don't like when someone park in their parking space, it's a problem when my mom comes to visit us ,we really enjoy living here!
3/20/2023
Current Resident 1087132
Verified Resident • 2022
4.7
11/20/2022
I have enjoyed my experience in this community. I was provided all the information I needed before moving in by staff. The leasing and move in process was very smooth and easy. The apartment is very clean and up to date.
11/21/2022
Current Resident 1074802
Verified Resident • 2022
4.3
10/12/2022
Haven't seen any apartments for $790 a month that include new appliances, energy efficient lights, cheap utilities, and new/recently made cabinets. Definitely a steal for the price, I worry about nothing here. People may occasionally park in your spot, but I haven't had many inconveniences.
10/13/2022
Updated Review
Current Resident 1065315
Verified Resident • 2020 - 2022
1.5
9/11/2022
Community is not keep up well at all. Originally moved here based off of location and how well the property was kept. The front office ladies were nice but they are no longer employed here so it's been down hill since
9/11/2022
Current Resident 1044374
Verified Resident • 2022
4.7
7/13/2022
My experience at lofts at lavilla has been Amazing. The people here are friendly and make you feel comfortable living here. And Maintenance is great won't make you wait more than 2 Days. And they are very respectful
7/13/2022
Studio 476 Sq. Ft
Studio, 1 Bath | 476 sq. ft.
$1,016
See Floor Plan Details
1 Bedroom | 1 Bathroom
1 Bed, 1 Bath | 666 sq. ft.
See Floor Plan Details
2 Bedrooms | 2 Bathrooms
2 Beds, 2 Baths | 948 sq. ft.
See Floor Plan Details
3 Bedroom | 2 Bathroom
3 Beds, 2 Baths | 1,176 sq. ft.
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 20 reviews)
Noise
4.1
Grounds
4.2
Safety
3.7
Office Staff
4.5
Maintenance
4.4
Neighborhood
4.9
Survey Scores (from 64 surveys)
Post-Tour Survey
4.9
Move-In Survey
5.0
Maintenance & Support Survey
4.6
Lease Renewal Survey
3.9
Review Count
Number of reviews in the past 365 days
20
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.95 days
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Lofts at LaVilla is a 476 - 1,176 sq. ft. apartment in Jacksonville in zip code 32202. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,016. Nearby cities include Orange Park, Neptune Beach, Atlantic Beach, Jacksonville Beach, Fleming Island, Saint Johns, Ponte Vedra Beach, Pointe Verda, Middleburg, Green Cove Springs, Baldwin, Callahan, and Yulee.