4.2 rating
199 total reviews
(
185 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1163198
Verified Resident • 2023
4.8
7/25/2023
Excellent reception by the administration, good location of apartments and comfort.The community is very nice, along with all the amenities they offer! All the staff are friendly and nice as well especially Marvia! He's so helpful when needed and makes you feel so welcomed.
Current Resident 1157683
Verified Resident • 2022 - 2023
4.3
7/8/2023
Service request are completed in a timely manner.. the community is family friendly and update tenants on new and current events... The office staff is always planning events to keep everyone entertained and engaged with the community
Current Resident 1139187
Verified Resident • 2012 - 2023
5.0
5/9/2023
I'm grateful because they always help me Their manager and work team are very efficient, they are always attentive and they do their job. I have a good opinion of them and I thank you very much for your support.
Current Resident 1138590
Verified Resident • 2023
2.8
5/8/2023
I just moved here less than a month ago and my experience has been really bad. When I moved in the place was dirty, roaches everywhere, carpet in the bedroom smell, and I have to call several times to get maintenance to fix thing, the stove is really dirty, when I called one of the office employees told me they won't replace it.
Current Resident 1136683
Verified Resident • 2023
5.0
5/2/2023
Too soon to tell but so far very happy. The complex is very nice and the staff has been very courteous and helpful getting everything we need and showing us the possibilities. We wanted somewhere quiet and it meets that for sure.
Current Resident 1133282
Verified Resident • 2023
4.8
4/20/2023
So far it has been a great experience at the community! Beautiful complex, beautiful apartments, great neighbors, close to many different stores, has security, very friendly staff, can't really complain at the moment.
5/1/2023
Current Resident 1128386
Verified Resident • 2020 - 2023
1.0
4/5/2023
Apartment AC is not working and it's 80 degrees inside impossible to sleep, clean, or do any work inside. My energy bill is going to be high this month and inside is unliviable due to the heat. Not great.
5/1/2023
Current Resident 1119152
Verified Resident • 2023
4.7
3/7/2023
It was easy to apply and start the move in process and the tour of all communications was super quick. All apartments look very nice and when it was time for me to apply super easy as well just moved in and love my apartment already
4/3/2023
Current Resident 1118362
Verified Resident • 2023
3.8
3/5/2023
When we moved in, the leasing agent was so helpful and did what she needed to do to make us feel welcomed. The property is quite and clean. There needs to be a bit more upkeep on the lake, that's the area where I have seen more trash.
4/3/2023
Current Resident 1109995
Verified Resident • 2023
4.8
2/7/2023
I am still new to the community, less than a month. However, the staff is absolutely amazing, attentive and have been extremely helpful when needed. The community itself looks beautiful, the trash is always picked up on time. So far I love it!
3/1/2023
Current Resident 1109967
Verified Resident • 2022 - 2023
4.5
2/7/2023
Grounds are clean, facilities are well kept, office staff has been super helpful throughout the move in process. I had some issues that hung up my application, and in the middle of driving and moving down, the office staff was more than willing to work with me and get everything ironed out before I arrived.
3/1/2023
Current Resident 1109037
Verified Resident • 2023
4.8
2/5/2023
Process was effortless, all staff was amazing in making us feel comfortable and at ease with the application process. They took us to sample apartments and took their time showing us everything the place as to offer. Very grateful for the Experience.
3/1/2023
Current Resident 1104159
Verified Resident • 2022 - 2023
1.8
1/19/2023
( SCARED TO POST THIS HONESTLY BUT IT NEEDS TO BE OUT THERE ) This Community so far is only great for the location / convenience if your a healthcare worker or in college. The Office team members are all unprofessional they do not communicate as a team unless its bad news about A Tenant. I rated them prior to my transfer and instantly my boyfriends and I became a target. they were more worried about their rating then our concerns ! we were helped by Marvia ( management ) our transfer thinking this time around someone is here to help us and not just worried about getting someone into a home that's not ready and was still lied to about many different things, Your car will be towed even if your car is on file at the leasing office as I found out that they are contracted with the Tow Company which makes things 10x bad. all I will say is IF YOU HAVE TO MOVE HERE DUE TO WORK / SCHOOL make sure you have your own PAPER TRAIL / KEEP ALL EMAILS AND MAKE SURE THEY ARE VERY CLEAR WITH PRICING AND ANY AGREEMENTS MAKE SURE YOU HAVE SOMEONE INCLUDING YOURSELF READ OVER ANYTHING BEFORE SIGNING PAPER WITH THIS OFFICE !
2/1/2023
Updated Review
Current Resident 1096172
Verified Resident • 2022
5.0
12/29/2022
Great community. I was initially given the wrong mailbox key when I moved in so I wasn't able to get my mail for the first week and a half. Mainly my fault since I procrastinated putting in a work request. But once I did, they quickly resolved the issue.
1/1/2023
Current Resident 1094867
Verified Resident • 2022
4.5
12/15/2022
Overall very nice, apartment wasn't in great condition at move in, but the move in process was very easy. The community likes nice and tidy, walls are quite thin however and for some reason landscaping leafblows the stairs and doors at 11am
1/1/2023
Current Resident 1094252
Verified Resident • 2022
1.8
12/13/2022
prior to move in I was shown and told one thing then once they got me to sign the lease I was giving an apartment that was total not what was shown etc had bathroom problems , car was towed even after yall ask for car information so if your not going to use that car information why are yall charging us for decals if we still can be towed with one ? now im in Charlestown and once again horrible roaches , bad paint job , flooring oh my gosh I could write a book about what is all wrong in here!
1/1/2023
Current Resident 1089581
Verified Resident • 2016 - 2022
2.3
11/29/2022
When I 1st moved in it was pretty nice and I never had problems but the last 2 years it has just been constant problems and maintenance does not help at all... You would think that for a person that has been here over 6 years that they would do better and treat us better.... But I guess everybody's replaceable....
12/6/2022
Current Resident 1087958
Verified Resident • 2022
2.7
11/23/2022
Infestation of Roaches, haven't been able to live here since I MOVED IN !!!!!!! My 1 year old son hasn't been able to have a home bc of this. Supposedly they "took care of the issue" I came back home the following day to check & it was WORSE !
12/6/2022
Current Resident 1083470
Verified Resident • 2022
5.0
11/9/2022
I Love the safety and cleanliness of any home here at park central , from the moment I drove in to the moment I opened my door . Alena and Vanessa from the office are great lovely ladies . They listen and answer all and any questions I had . I recommend any home here in Park Central.
12/6/2022
Current Resident 1067101
Verified Resident • 2022
5.0
9/17/2022
Great community, very clean, office staff very courteous, maintenance staff responds very quickly. I would recommend this community, I enjoy living here in this community. The move in process was very quickly.
10/2/2022
Updated Review
Current Resident 945323
Verified Resident • 2020 - 2022
4.7
8/11/2022
Amazing community to live in, safe and clean. Great office staff, great security team. Lots of fun stuff on property to do. Nice dog parks and boardwalk, nice lake, park bench's. Super close to a lot of major stores.
9/1/2022
Updated Review
Current Resident 999737
Verified Resident • 2022
5.0
8/9/2022
It's nice. People are friendly. Close to everything. Spacious apartments. Maintenance does a great job! They come and fix the request right away!! The people in the office are very nice and helpful. Security is great!
9/1/2022
Current Resident 1048752
Verified Resident • 2020 - 2022
4.8
7/26/2022
Very nice community. Staff is great and responds to issues in a timely manner. The community amenities are within walking distance and if any are closed for maintenance, they are good to send alerts asap to keep residents in the loop. Community is also very close to millennia which has a variety of stores.
8/1/2022
Current Resident 1047661
Verified Resident • 2022
4.8
7/23/2022
It's nice and quiet and for the most part everyone here is so kind and welcoming. It's a nice environment for myself and my family where we know we are secure with a gated community. Definitely 10/10 would recommend to other to rent out an apartment here
8/1/2022
Current Resident 1044492
Verified Resident • 2022
5.0
7/13/2022
The staff was really helpful and caring they left a very great impact on me, they took the time to listen to my concerns and find a solution that met my budget and also they gave us gift basket to take to our new home
8/1/2022
Ellington Dormer
3 Available Units
1 Bed, 1 Bath | 781 sq. ft.
$1,581
See Floor Plan Details
Fenwick
2 Available Units
1 Bed, 1 Bath | 829 sq. ft.
$1,602
See Floor Plan Details
Ellington with Storage
1 Available Unit
1 Bed, 1 Bath | 812 sq. ft.
$1,679
See Floor Plan Details
Georgetown
5 Available Units
2 Beds, 2 Baths | 1,090 sq. ft.
$1,822
See Floor Plan Details
Huntington
2 Beds, 2 Baths | 1,196 sq. ft.
$2,026
See Floor Plan Details
Islesworth
3 Available Units
3 Beds, 2 Baths | 1,482 sq. ft.
$2,219
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 23 reviews)
Noise
3.6
Grounds
3.8
Safety
3.9
Office Staff
4.0
Maintenance
3.7
Neighborhood
4.4
Survey Scores (from 134 surveys)
Move-In Survey
4.6
Maintenance & Support Survey
4.2
Lease Renewal Survey
3.7
Review Count
Number of reviews in the past 365 days
23
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
8.7 days
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Charles Towne at Park Central is a 781 - 1,482 sq. ft. apartment in Orlando in zip code 32839. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,581. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.