Charles Towne at Park Central
A
A
Award Winner
5009 Park Central Drive, Orlando, FL 32839

4.2

(333 Reviews & Surveys)
$1,581 - $2,219/mo

Reviews

4.2 rating

199 total reviews

(

185 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1039435

Verified Resident 2022

5.0

6/25/2022

After moving to this place initially based off location alone, we soon came to really like and enjoy everything else about the community as well. From the staff, facilities/amenities, and the apartment itself it really is a great place to live. We really love it!

    Property Manager Response

    7/1/2022

    We love reading reviews like this! Thank you for the feedback.

    Updated Review

    Review Author Icon

    Current Resident 982467

    Verified Resident 2021 - 2022

    5.0

    5/12/2022

    I enjoy it here Good service great customer service no complaints I will recommend park central apartments to anyone anyone looking for a place to live Marvia deserve employee of the year she is the best

      Property Manager Response

      6/1/2022

      Thank you for taking the time to recognize Marvia. I know she appreciates your kind words as do I.
      Review Author Icon

      Current Resident 1022629

      Verified Resident 2022

      4.5

      5/5/2022

      Amazing workers, and amazing service. The gentleman helped me with my issues and provided a brand new dryer for the one that broke. He also was very kind and let me know each step as he needed to leave and return to my apartment for materials. I also have a puppy who wouldn't stop barking and he informed me about his dog at home and how it wasn't an issue at all! I've never experienced such fast, nice, and useful maintenance workers in a complex. Thank you again!

        Property Manager Response

        6/1/2022

        Thank you for the positive feedback. I am happy our team was able to take such great care of you.

        Updated Review

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        Current Resident 947520

        Verified Resident 2019 - 2022

        5.0

        4/21/2022

        We love living here. It's so quiet and when you need something to be fix, they respond fast. The staff is nice, the community is great, and we have a lot of parking space. We have gym, pools, lakes, a lot of green.. We just love living here.

          Property Manager Response

          5/4/2022

          Thank you! Feedback like this is what we love to hear.

          Updated Review

          Review Author Icon

          Current Resident 945701

          Verified Resident 2021 - 2022

          4.5

          4/2/2022

          I had a lot of issues when I first moved in. Things were not working properly and lots of headaches, but I will say the management and maintenance team here is actually helpful, nice and very efficient. The only issue here can be neighbors but and parking but that happens everywhere you go.

            Property Manager Response

            5/4/2022

            I am happy we were able to address all of our initial concerns even if things were a bit bumpy in the beginning. If there is anything we can ever do please don't hesitate to ask.
            Review Author Icon

            Current Resident 1009550

            Verified Resident 2022

            5.0

            3/24/2022

            The office staff was nice. Apartment fantastic five stars all the way... Vanessa again thank you for making me and my family feel welcomed and comfortable.. My kids and I are very happy thank you so much

              Property Manager Response

              4/1/2022

              Thank you for the kind words about the service you received from Vanessa.

              Updated Review

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              Current Resident 887056

              Verified Resident 2020 - 2022

              5.0

              3/8/2022

              Great community friendly staff Carol is always on hand maintenance staff always come in handy and fixes everything in a timely manner and always very informative my neighbors are really friendly my kids have made tons of friends in the neighborhood

                Property Manager Response

                4/1/2022

                Thank you for the nice compliments! We appreciate you!

                Updated Review

                Review Author Icon

                Current Resident 997008

                Verified Resident 2022

                4.5

                2/16/2022

                Submitting the lease application and signing it in a crunch was a bit of a miss as a first time renter I felt like I was left out until the day of the move in where they dumped all the information on me

                  Property Manager Response

                  3/1/2022

                  Thank you for the feedback. Moving can be stressful and I am sorry you felt our team didnt make it easier for you. Please email me at parkcentralmgr@greystar.com as Id be eager to know more of your feedback.
                  Review Author Icon

                  Current Resident 999134

                  Verified Resident 2022

                  4.8

                  2/15/2022

                  The moving process was very easy Marvia was very helpful even after moving in with the checklist to write down the stuff that was wrong with the apartment everything was fixed the next day after submitting my request the staff are very friendly.

                    Property Manager Response

                    3/1/2022

                    Thank you for the kind words.
                    Review Author Icon

                    Current Resident 997237

                    Verified Resident 2022

                    3.2

                    2/9/2022

                    The leasing staff was very timely and helpful. My agent kept in contact the best she could and took me to view the apartment as soon as it was ready. They greeted with smiles and even prepared a welcome basket with treats for my dog!

                      Property Manager Response

                      3/1/2022

                      Thank you for the great feedback! Happy to hear you and your dog loved the treats.
                      Review Author Icon

                      Current Resident 992974

                      Verified Resident 2020 - 2022

                      4.5

                      1/26/2022

                      Parking spot could be re-done. The paces are too close to each other and its causing people to hit each other cars or no able to get out of your car without having issues in the way you have to move your body.

                        Property Manager Response

                        2/1/2022

                        In 2022 we are budgeted to resurface the parking lot. I will ask them to look into that as part of the project. Thank you for the great feedback.
                        Review Author Icon

                        Current Resident 992303

                        Verified Resident 2021 - 2022

                        3.3

                        1/24/2022

                        This appartment complex was my first choice but after leaving there, I found some negative points. The buildings are really old, and the outside (stairs) are disgusting. Other tenants are often smoking weed and it smells really strong as you are walking home. There aren't enough parking (they block off the garage parking, you have to pay to use them, and they are just sitting there empty). The walls and windows are thiiiiin, when they blow leaves outside, it almost feels like they are doing it in your apparent. You can hear the neighbors upstairs and downstairs, you can almost hear their conversation. The pro are that it is gated, they have just started covering valet trash, the maintenance team is awesome and fast to act!

                          Property Manager Response

                          2/1/2022

                          Thank you for the honest feedback. I know apartment living can be a little noisy at times with walking, blowing etc. If its ever anything out of the ordinary please note that CPI Security is here and happy to respond to any concerns you may have. Our service team recently won the Golden Key Award for Service team of the year by the Apartment Association of Greater Orlando. Thank you for recoginizing them.
                          Review Author Icon

                          Current Resident 983282

                          Verified Resident 2021

                          5.0

                          12/21/2021

                          I am glad that I choose this apartment out of all the apartments I had on my list. Not only is the rent a good rate but the appearance and the amenities that come with the apartment are great! The staff is also available, and helpful when a question is needed. I called them 100 times and each time they were all so nice. Great customer service!

                            Property Manager Response

                            1/2/2022

                            Thank you for taking the time to share your experience. We are always happy to help.
                            Review Author Icon

                            Current Resident 982458

                            Verified Resident 2019 - 2021

                            3.8

                            12/18/2021

                            I love Park Central! It has everything you need and people are really nice. Really nice community/environment. Staff is really friendly and maintenance always come fast. The food at Splash is really good as well.

                              Property Manager Response

                              1/2/2022

                              Thank you for the positive feedback. Please email me at parkcentralmgr@greystar.com about your concerns with noise and safety. Id love to hear how we can improve those areas to a five star rating. I look forward to hearing from you.
                              Review Author Icon

                              Current Resident 981625

                              Verified Resident 2020 - 2021

                              4.8

                              12/15/2021

                              Park central is a nice and quiet little community with great amenities that I use often. The leasing staff, security, and maintenance workers are always nice and helpful. It's in such a great location that is close to about everything in Orlando.

                                Property Manager Response

                                1/2/2022

                                Thank you for the feedback. Im hopeful with the new valet trash rollout you will be able to give our grounds a 5 as well.
                                Review Author Icon

                                Current Resident 980953

                                Verified Resident 2021

                                3.5

                                12/13/2021

                                Apartment is beautiful and the landscaping across the complex is wonderful. Security also seems very well handled, and it is nice knowing that an actual person is manning the guest gate at all times. The office staff is nice, however they've made many mistakes during our move in process. We had to redo numerous forms because of clerical errors, and were moved to a completely different apartment than the one we applied for and put money down on, just a week before our move in date. It has been an okay experience overall, but the leasing office is a little less than professional.

                                  Property Manager Response

                                  1/2/2022

                                  Dear Caleb- I am sorry for the frustration with your move in paperwork. I know it can be stressful especially when last minute changes happen. While we expect everyone to honor their move out notice dates that doesn't always happen which is what occurred in your case. Im glad we got it straightened out and found a home you were happy with.
                                  Review Author Icon

                                  Current Resident 978468

                                  Verified Resident 2014 - 2021

                                  5.0

                                  12/5/2021

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                                    Property Manager Response

                                    1/2/2022

                                    Thanks for the 5!
                                    Review Author Icon

                                    Current Resident 973471

                                    Verified Resident 2012 - 2021

                                    4.2

                                    11/18/2021

                                    Fine, been okay, if this isn't enough, too bad never heard of a minimum being 200 that sounds like a demand to me I am only a tenant I do not work for you guys is that 200 yet#############################

                                      Property Manager Response

                                      12/1/2021

                                      Thank you for taking the time to ensure your feedback posted.

                                      Updated Review

                                      Review Author Icon

                                      Current Resident 952679

                                      Verified Resident 2017 - 2021

                                      4.3

                                      10/19/2021

                                      It's great place to live and the maintenance staff is awesome . The office staff is very friendly and they plan different events. I is great place to live. They have two beautiful pools and gymnasium where you can work out.

                                        Property Manager Response

                                        12/1/2021

                                        Thank you for the great feedback!
                                        Review Author Icon

                                        Current Resident 952906

                                        Verified Resident 2021

                                        3.3

                                        9/29/2021

                                        Thank you for a great move. With all blessings some situations blind the other but the office of Park Central has great employees that truly care about their residents. They show great customer service and everything you need during a stressful time for some. I appreciate Marvia for her listening ear, cut to the chase and family oriented got your back feeling, Alena, she's amazing! I love a person who doesn't allow something to keep her from doing her job and she does it well. Someone who knows their job and wants to be a helping hand no matter the circumstances. I appreciate Nydia! Great move, scheduled and all put together when you walk in for your keys.

                                          Property Manager Response

                                          12/1/2021

                                          Thank you for taking the time to recognize our team. Good customer service is hard to find so Im happy they have taken care of you.
                                          Review Author Icon

                                          Current Resident 280378

                                          Verified Resident 2018 - 2021

                                          3.5

                                          9/4/2021

                                          Great community and maintenance workers. Very LGBTQ friendly community overall. I love Elena the main office staff leasing consultant. She always goes above and beyond to make sure everyone is welcomed. Carlos rocks great person to work with around the house for any issues.

                                            Property Manager Response

                                            9/29/2021

                                            Thank you for taking the time to recognize Alena and Carlos's hard work!

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 628485

                                            Verified Resident 2018 - 2021

                                            3.5

                                            8/10/2021

                                            Maintenance team is great. Waste Disposal on the other hand is on the verge of collapse. Dog trash cans remain overflowing for weeks before being emptied. The main lake needs cleaning. The edges of the lake are littered with trash ranging from water bottles to traffic cones. It needs attention soon.

                                              Property Manager Response

                                              9/1/2021

                                              Thank you for your updates. In August we have added a new bulk pick up area and additional grounds staffing. I am hopeful you are enjoying the positive changes.
                                              Review Author Icon

                                              Current Resident 922452

                                              Verified Resident 2019 - 2021

                                              4.2

                                              6/29/2021

                                              Maintenance fixes problems fairly quickly more than most apartment complexes. Security is always there. Used to be beautiful now do to "Corona" they are slacking? Quiet and really nice place to live in. Close to many restaurants, attractions, parks etc.

                                                Property Manager Response

                                                7/2/2021

                                                Thank you for taking the time to post this review and your honest feedback. With more people at home and kids not being in school are amenities and common areas are seeing alot more usage than normal so its been a challenge to keep up. Hopefully you will see a difference now that things are back to normal.
                                                Review Author Icon

                                                Current Resident 917474

                                                Verified Resident 2014 - 2021

                                                4.0

                                                6/15/2021

                                                Whenever I have problems in this community, the management takes care of the issues fast and notifies me if any delays occur. I recommend this community to my friends if they are looking for apartments in this area.

                                                  Property Manager Response

                                                  7/2/2021

                                                  Thank you for the great feedback!

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 869620

                                                  Verified Resident 2018 - 2021

                                                  4.2

                                                  6/3/2021

                                                  The office staff were amazing! I have to commend Tom for always trying to rectify any issues I had, which were not many. But his smiling face was always so relaxing when I would go see him. Then the maintenance staff where great, Andre and Carlos are a great asset to the company!

                                                    Property Manager Response

                                                    6/4/2021

                                                    Thank you for the great shout outs! We are so sorry that you will be leaving us. I know life changes but if you find yourself back in Orlando please know you always have a home with us.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Ellington Dormer

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 781 sq. ft.

                                                    $1,581

                                                    See Floor Plan Details

                                                    Fenwick

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 829 sq. ft.

                                                    $1,602

                                                    See Floor Plan Details

                                                    Ellington with Storage

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 812 sq. ft.

                                                    $1,679

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Georgetown

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,090 sq. ft.

                                                    $1,822

                                                    See Floor Plan Details

                                                    Huntington

                                                    2 Beds, 2 Baths | 1,196 sq. ft.

                                                    $2,026

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    Islesworth

                                                    3 Available Units

                                                    3 Beds, 2 Baths | 1,482 sq. ft.

                                                    $2,219

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings (from 23 reviews)

                                                    Noise

                                                    3.6

                                                    Grounds

                                                    3.8

                                                    Safety

                                                    3.9

                                                    Office Staff

                                                    4.0

                                                    Maintenance

                                                    3.7

                                                    Neighborhood

                                                    4.4

                                                    Survey Scores (from 134 surveys)

                                                    Move-In Survey

                                                    4.6

                                                    Maintenance & Support Survey

                                                    4.2

                                                    Lease Renewal Survey

                                                    3.7

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    23

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    8.7 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Other
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $350 ~ 500. Rent: $17. Restrictions: We welcome two pets per apartment home. There is a $350 pet fee for the first pet and $150 for the second. Pet rent is $17 per month. Aggressive breeds and exotic animals are prohibited. For more information, please call our leasing office.. Pet Limit: 2
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                                                    • Cats Allowed
                                                      Fee: $350 ~ 500. Rent: $17. Restrictions: We welcome two pets per apartment home. There is a $350 pet fee for the first pet and $150 for the second. Pet rent is $17 per month. Aggressive breeds and exotic animals are prohibited. For more information, please call our leasing office.. Pet Limit: 2
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                                                    Other
                                                    • 24-Hour Manned Community Entrance
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Cat Friendly
                                                    • Community Restaurant
                                                    • Complimentary Fitness Classes
                                                    • Convenient to Universal Studios, SeaWorld and Walt Disney
                                                    • Dishwasher
                                                    • Easy Access to I-4, 408, 417, 528 and Florida Turnpike
                                                    • Fitness Center
                                                    • Five Resort Style Swimming Pool with Wi-Fi
                                                    • Full Size Indoor Basketball and Racquetball Court
                                                    • Hot Tub and Dry Sauna
                                                    • Large Dog Friendly
                                                    • Pet Friendly Community- No Weight Limits For Pets
                                                    • Premium Appliances
                                                    • Private and Gated Community
                                                    • Resident Boardwalk
                                                    • Surrounded by City Street Market and Park Central's Community
                                                    • Tennis Court
                                                    • Two Car Care Center
                                                    • View
                                                    • Yoga/Aerobic Studio
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                                                    Leasing

                                                    We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Experience the lifestyle of a lifetime! Park Central is home to three unique communities, Belmont, Charles Towne and Manor Row, all nestled together in one great location. Have it all and more with the quintessential Orlando lifestyle at your reach. Enjoy the nightlife and entertainment with a short drive downtown. Channel your inner fashionista with the upscale shopping of Millenia Mall. Or enjoy a night of fine dining at our brand new private restaurant only steps from your front door. We welcome you to an un-paralleled experience where variety is never limited. Prepare to be amazed with the astonishing amenity package no other community dares to compare! Live your life by choosing your style at Park Central.
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                                                    Leasing Options

                                                      • Available months 7,8,9,10,11,12,13

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 09:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Cherishome

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Charles Towne at Park Central Rated?
                                                    Based on 333 number of votes by renters, Charles Towne at Park Central is currently rated 4.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Charles Towne at Park Central?
                                                    Charles Towne at Park Central is rated 3.8 out of 5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Charles Towne at Park Central is rated 3.7 out of 5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    What are noise levels like at Charles Towne at Park Central?
                                                    Charles Towne at Park Central is rated 3.6 out of 5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    How safe is Charles Towne at Park Central?
                                                    Charles Towne at Park Central is rated 3.9 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    How satisfied are residents with the neighborhood?
                                                    Charles Towne at Park Central is rated 4.4 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Charles Towne at Park Central?
                                                    Charles Towne at Park Central is rated 4 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 8.7 days to their community reviews in the past year.
                                                    Who manages Charles Towne at Park Central?
                                                    Cherishome
                                                    What is the pet policy at Charles Towne at Park Central?
                                                    Dogs Allowed
                                                    Fee: $350 ~ 500
                                                    Rent: $17
                                                    Restrictions: We welcome two pets per apartment home. There is a $350 pet fee for the first pet and $150 for the second. Pet rent is $17 per month. Aggressive breeds and exotic animals are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $350 ~ 500
                                                    Rent: $17
                                                    Restrictions: We welcome two pets per apartment home. There is a $350 pet fee for the first pet and $150 for the second. Pet rent is $17 per month. Aggressive breeds and exotic animals are prohibited. For more information, please call our leasing office.
                                                    Pet Limit: 2
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    April 2026

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                                                    Under New Management

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                                                    Charles Towne at Park Central is a 781 - 1,482 sq. ft. apartment in Orlando in zip code 32839. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,581. Nearby cities include Edgewood, Belle Isle, Maitland, West Park, Winter Park, Eatonville, Fern Park, Ocoee, Altamonte Springs, Casselberry, Windermere, Longwood, and Oviedo.