Reedhouse Apartments
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Award Winner
1671 S. Riverstone Lane, Boise, ID 83706

3.6

(167 Reviews)

Reviews

3.6 rating

167 total reviews

(

110 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 936335

Verified Resident 2018 - 2021

4.3

8/8/2021

I enjoy it hear great location quiet. Close to the river and people are generally good and happy. I havent used the pool area as much as I should and would recommend having music and a year end party??

    Property Manager Response

    8/24/2021

    Thank you for your kind review! What an awesome idea for an end of the year party too... Please let us know if you have any other suggestions that we can look into!
    Review Author Icon

    Current Resident 267434

    Resident 2021

    2.3

    7/4/2021

    Staff argues with tenants instead of listening to their concerns. I’ve seen dog feces and garbage on the ground in the same spot for days at a time and maintenance does not pick it up. No recycling except for one location not convenient to most apts. Very unfair rent increases. Maintenance does not maintain stairwells as mine has continued to fill up with tree gunk since moving in early April. Looks really nice superficially but the service is subpar. AC doesn’t even work in the gym

      Property Manager Response

      7/11/2021

      We are sorry to hear that you haven't received the Greystar services that we strive to provide for each resident. We would be happy to address some of the concerns you've had. Please feel free to reach out to us at 208-344-3043. We hope you had a fantastic 4th of July weekend!
      Review Author Icon

      Current Resident 918774

      Verified Resident 2020 - 2021

      2.7

      6/19/2021

      I will not recommend this place to anyone I know. Location is great, we are not happy with the way we were treated while living here in regards to our dog. We feel picked on, and we are actually very decent people who always paid on time and kept our apartment unit in amazing conditions. But we are happy to spend our time and money elsewhere after the way we had been treated.

        Property Manager Response

        6/26/2021

        Hi there! We apologize that you feel like we mistreated you. Often times when we are on the property we will remind residents to pick up after their dogs or have them on a leash. By no means were we trying to target you! We'd love to help resolve any concerns that you have if you'd like to stop by the office. We hope you have a good day!
        Review Author Icon

        Current Resident 918115

        Verified Resident 2019 - 2021

        3.0

        6/17/2021

        I would not suggest people to live here. KC in the leasing office is the only person who is good in the entire place. As we were trying to move out due to an 800 dollar rent increase/month, they tried to charge us a whole months rent for 13 days.

          Property Manager Response

          6/22/2021

          Hi there! We appreciate your feedback... KC is an awesome leasing agent and we love having him on our team! As always with our renewals, prices are negotiable and we can help residents navigate negotiations during their renewals. Our system did also recently update so that it will only take whole payments and not partial payments, however with that being said, we would have been able to credit your account for the days you were not living here and return it to you with your refund. I believe we were able to help you do a partial payment though upon your move out and only took the 13 days of the month you were here... we wish you the best in your future endeavors!
          Review Author Icon

          Current Resident 917630

          Verified Resident 2021

          5.0

          6/16/2021

          The front office folks (Kc, Sam, Kevin, and Sadik) have been fantastic to work with! They made move in easy and make it feel like they care about my experience- extremely thankful. They are highly valuable assets to your organization!

            Property Manager Response

            6/22/2021

            Hi Verified Resident 917630, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
            Review Author Icon

            Current Resident 909540

            Verified Resident 2020 - 2021

            2.3

            5/29/2021

            Really a great place to stay, if you would solve your maintenance issues - and that is clearly achievable. Last year I noted a window that had to be replaced in my appartment, because the isolation was broken - it took from April to November until it was finally done! Currently, I would not recommend, but it is in your hands to change it.

              Property Manager Response

              6/1/2021

              Verified Resident 909540, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (208) 344-3043 so we may identify ways to improve your experience.
              Review Author Icon

              Current Resident 903863

              Verified Resident 2020 - 2021

              5.0

              5/14/2021

              I love living here. The environment is nice, its quiet and feels tucked away but we are still close to everything like gas and groceries and good restaurants are a plenty. The river walk allows a sort of escape and is super nice. Also, they are pet friendly and its fantastic to have a companion with you while living here!

                Property Manager Response

                5/20/2021

                We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
                Review Author Icon

                Current Resident 868996

                Verified Resident 2019 - 2020

                4.8

                2/1/2021

                The community overall is fantastic. Everything is quiet and conveniently located to downtown and other shopping areas. The apartments have a great layout and the staff are super friendly and attentive. I would highly recommend this community for anybody looking to get an upscale place to live.

                  Property Manager Response

                  2/12/2021

                  Hi there, Thank you so much for going out of your way to leave us such a positive 5 star review. We do our best as a whole to give everyone this experience so please tell us how we can stay consistent and give everyone the experience you had here at the Reedhouse apartments.
                  Review Author Icon

                  Current Resident 866389

                  Verified Resident 2019 - 2020

                  3.3

                  1/24/2021

                  International management company struggles to provide quality service on a local level. Some of the grounds are neglected and you can tell effort and diligence are lacking as a whole. Last year the volleyball court was finally maintenaced yet they left a broken worn down net remain as an eye sore for at least two years

                    Property Manager Response

                    1/31/2021

                    We are sorry that we were unable to satisfy your needs and give you the proper Greystar experience. We will do our best to be better as a community and hope to better your experience in the future. Thank you for leaving us the review and hope you have a great a day.
                    Review Author Icon

                    Current Resident 866226

                    Verified Resident 2019 - 2020

                    5.0

                    1/23/2021

                    I have been very pleased with the overall experience with my community. Casey at the front desk always goes out of his way to interact with me and the other residents. This give me plenty of opportunity to bring up my concerns if I have any.

                      Property Manager Response

                      1/31/2021

                      We greatly apricate your positive 5 star review and hope we can continue to keep doing the right things to keep you satisfied. Always feel free to come into the Reedhouse office if you have any questions or concerns. Than you again and make it a great day!
                      Review Author Icon

                      Current Resident 853829

                      Verified Resident 2018 - 2020

                      2.7

                      12/15/2020

                      Maintenance staff does not really know what they are doing. And cant tell you when they are going to have time to help with your problem. The insulation is terrible, freezing in the winter and scorching hot in the summer. The heater and AC are louder than a jet engine so good luck sleeping with that. But you have to have it on or you will freeze. The only good thing is being right next to the Greenbelt.

                        Property Manager Response

                        1/11/2021

                        We are very sorry we were unable to give you the full Greystar experience and hope that we will get another chance to show the real Greystar way. Make it a great new year!

                        Updated Review

                        Review Author Icon

                        Current Resident 765524

                        Verified Resident 2019 - 2020

                        5.0

                        11/21/2020

                        This is a nice secluded, quiet, tight knit community. Tucked away, yet just 10 minutes to downtown. We are right by the river and surrounded by nature. Great dog friendly, smoke-free place, to call home!

                          Property Manager Response

                          11/22/2020

                          Hi there, Thank you for recommending this property as one of the premium apartment complexes in the downtown Boise area. We are here to help you so let us know if there is any we can do to make your experience even better.
                          Review Author Icon

                          Current Resident 844547

                          Verified Resident 2019 - 2020

                          2.3

                          11/17/2020

                          Only positive thing to say is the river/green belt are nice and neighbors are cool...but thats just Boise. This property however, nothing positive from start to finish. Moving in process was awful and extremely sneaky, dishonest, and underhanded. Maintenance guys are really nice and just doing what theyre told so hard to blame them but management is a mess.

                            Property Manager Response

                            11/22/2020

                            Hi there, we are very sorry we were not able to give you the proper move in or Greystar way. We really try to do the best we can to satisfy are residents. Please let us know how we can improve so we can make this review a positive review in the near future. Thank you and make it a great day.
                            Review Author Icon

                            Cooper_R561

                            Resident 2019 - 2020

                            1.0

                            11/14/2020

                            The management is absolutely terrible. Make sure all of your dealings with management are in writing they will go back on their word time and time again. Try to schedule maintenance forget it. You will be put on the back burner till they have other "issues" to deal with no matter how often you ask them. Ask for an AC demo it is unbearably loud, and the water pressure is unusable. Being right on the river is the only redeeming factor.

                              Property Manager Response

                              11/22/2020

                              Hi there, I am sorry we failed to give you the proper Greystar experience please let us know some things we can improve on so we can fix these management miscommunications. I hope we can change this 1 star review into a positive 5 star review in the near future. thank you
                              Review Author Icon

                              Current Resident 836245

                              Verified Resident 2010 - 2020

                              3.5

                              10/26/2020

                              Love the location and convenience to green belt and work. Lovely neighbors and friendly management . Amenities are a plus and love the newly renovated clubhouse and pool . Lupe has been super along with all of the other management personnel !

                                Property Manager Response

                                11/4/2020

                                Hi there, We truly apricate you going out of your way to leave us a multiple detailed review. We love getting better so if there is anything you think we need to do to make this a all around 5 star review let us know here at the office. Make it a great day!

                                Updated Review

                                Review Author Icon

                                Current Resident 639404

                                Verified Resident 2018 - 2020

                                4.3

                                8/8/2020

                                Very good living experience at Reedhouse Apartments. The grounds are very well maintained and the location cannot be beat. Close to downtown and the Greenbelt. Staff is responsive and maintenance is handled quickly.

                                  Property Manager Response

                                  8/11/2020

                                  Hi there, thank you very much for the positive review. We hope to continue to give the same experience for you years to come. Have a great day!
                                  Review Author Icon

                                  Current Resident 798050

                                  Verified Resident 2003 - 2020

                                  4.5

                                  7/30/2020

                                  This has been a great place to live. But I think the secret is out. Salespeople should not brag about much they renting places for, then laugh. The salesperson was more concerned about looking at his computer then helping me.

                                    Property Manager Response

                                    8/3/2020

                                    I am very sorry for the lack of attention we may have given you, and will strive to be better to give you the correct Greystar way in the future. Thank you very much for the review.
                                    Review Author Icon

                                    Current Resident 790263

                                    Verified Resident 2020

                                    4.8

                                    7/13/2020

                                    Overall it has been a great experience. Location is great and it is very dog friendly. Greenbelt accessibility makes walking my dog in the morning a breeze. Only downside is the lack of free weights in the gym.

                                      Property Manager Response

                                      7/14/2020

                                      Sorry for the lack of free weights in the gym we are trying to upgrade are gym everyday, if you have some ideas please fill free to stop by and make some suggestions. Thank you for the positive feedback and hope to continue to satisfy your needs in the future.
                                      Review Author Icon

                                      Current Resident 770929

                                      Verified Resident 2020

                                      5.0

                                      5/21/2020

                                      Always great living in Reedhouse! They're super attentive, quick to help, and keep all facilities clean. We've loved living here, and look forward to continuing to live here. We have no thoughts on leaving for some time!

                                        Property Manager Response

                                        5/22/2020

                                        Hello Neighbor! Thanks for the wonderful review! We are glad to be part of the reason you love living at Reedhouse!
                                        Review Author Icon

                                        Current Resident 64535

                                        Resident 2020

                                        1.0

                                        2/27/2020

                                        Very corporate. Been in Boise a long while. If you're a Californian this is a dream come true. If you're a native you know that this is another big money buy of property profiting off the influx of people to the area. It is sad and disheartening to see the state I was born in sold to the highest bidder. Fun fact: Boise had the highest rent rate increase in the nation 2019, roughly +15%. Welcome to Idafornia!

                                          Property Manager Response

                                          10/29/2021

                                          We regret to hear that your experience with us was not a more positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (208) 344-3043 to discuss this further.

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 735938

                                          Verified Resident 2020

                                          4.7

                                          1/14/2020

                                          Love Reedhouse so much, the noise is the only issue really. I feel at home here and would recommend this communities to anyone who is looking for a nice, secluded, beautiful community. I would suggest getting more trash bins or a recycle bin as wel.

                                            Review Author Icon

                                            Current Resident 731320

                                            Verified Resident 2018 - 2019

                                            5.0

                                            12/26/2019

                                            Overall, very good property, good maintenance and affordable rents. Overall, very good property, good maintenance and affordable rents. Overall, very good property, good maintenance and affordable rents.

                                              Review Author Icon

                                              Current Resident 730395

                                              Verified Resident 2019

                                              3.7

                                              12/23/2019

                                              Reed House is a nice community in a great location. I am struggling with the renovation choices made by management as they put in shiny things in the kitchen, but everywhere else is still old. They failed to replace bathroom things like showers/ toilets and the clothes washing machine feels like it is from the Stone Age. Utilities here are also quite expensive and the windows provide little insulation. The staff is about the same as most places. I think its hard to be staff in a place where a lot of people arent happy and the issues are on a corporate level. I will say, that the complex manager never comes out of her glass cubicle office. Everyone deals with the leasing/front office staff who try hard, but dont have the ability to affect change.

                                                Review Author Icon

                                                Current Resident 702807

                                                Verified Resident 2018 - 2019

                                                3.2

                                                10/4/2019

                                                I work from home, and I have been dealing with constant construction outside my apartment for months now. It wouldn't be such an issue if my rent wasn't raised by 40% while this was happening. The community is nice though, and the location is great. I just can't agree with some of the business practices of the new ownership.

                                                  Review Author Icon

                                                  Current Resident 702797

                                                  Verified Resident 2017 - 2019

                                                  1.7

                                                  10/4/2019

                                                  I am extremely disappointed in the response rate for maintenance requests and the complete lack of customer service. The management staff continues to raise rates without raising their overall attention to their tenants' needs.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1x1 Jr

                                                    1 Bed, 1 Bath | 655 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    1x1 Large

                                                    1 Bed, 1 Bath | 703 sq. ft.

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                                                    1x1 Loft Small

                                                    1 Bed, 1 Bath | 781 sq. ft.

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                                                    1x1 Small

                                                    1 Bed, 1 Bath | 690 sq. ft.

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                                                    1x1 Loft Large

                                                    1 Bed, 1 Bath | 806 sq. ft.

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                                                    2 Bedrooms

                                                    2x1

                                                    2 Beds, 1 Bath | 840 sq. ft.

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                                                    See Floor Plan Details

                                                    2x2

                                                    2 Beds, 2 Baths | 970 sq. ft.

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                                                    2x2 Large

                                                    2 Beds, 2 Baths | 980 sq. ft.

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                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 9 reviews)

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.8

                                                    Neighborhood

                                                    4.8

                                                    Survey Scores N/A

                                                    Review Count

                                                    B+

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    77.78%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    17.11 days

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry Facilities
                                                    Parking
                                                    • Other
                                                    • Surface Lot
                                                    • Carport
                                                    • Off Street Parking Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $100. Rent: $35. Comments: | Restrictions: Breed Restrictions Apply. Please contact leasing office for more details.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $100. Rent: $35. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • Air Conditioner and Heat
                                                    • Balcony
                                                    • Cable and Internet Ready
                                                    • Cat Friendly
                                                    • Clubhouse
                                                    • Community Center
                                                    • Controlled Access
                                                    • Cyber Cafe
                                                    • DishWasher
                                                    • Faux Wood Flooring
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Furnished
                                                    • High-Speed Internet
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Payments Accepted
                                                    • Plush Carpet in Bedrooms
                                                    • Pool
                                                    • Refrigerator
                                                    • Sauna
                                                    • Spa
                                                    • Spacious Closet
                                                    • Stainless Steel Appliances
                                                    • Sundeck
                                                    • Volleyball Court
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                                                    Leasing

                                                    Welcome to Reedhouse Apartments, where the joy of a comfortable home blends with a tranquil setting. Our pet-friendly one and two-bedroom apartments are nestled between a private lake and Boise River, in the peaceful city of Boise, ID. Here, residents enjoy an oasis of tranquility thanks to the resort-inspired amenities, professional services, and contemporary interiors. Your new home comes with all the amenities one would need, like a washer and dryer, dishwasher, air conditioner, as well as an expansive balcony.
                                                    Show Less

                                                    Leasing Options

                                                      • 3 months, 4 months, 5 months, 6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: How easy is it to find guest parking?

                                                    Frequently Asked

                                                    How is Reedhouse Apartments Rated?
                                                    Based on 167 number of votes by renters, Reedhouse Apartments is currently rated 3.6 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Reedhouse Apartments?
                                                    Reedhouse Apartments is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Reedhouse Apartments is rated 4.8 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Reedhouse Apartments?
                                                    Reedhouse Apartments is rated 4.6 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Reedhouse Apartments?
                                                    Reedhouse Apartments is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Reedhouse Apartments is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Reedhouse Apartments?
                                                    Reedhouse Apartments is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 77.78% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 17.11 days to their community reviews in the past year.
                                                    Who manages Reedhouse Apartments?
                                                    Greystar
                                                    What is the pet policy at Reedhouse Apartments?
                                                    Dogs Allowed
                                                    Deposit: $100
                                                    Rent: $35
                                                    Comments: | Restrictions: Breed Restrictions Apply. Please contact leasing office for more details.
                                                    Cats Allowed
                                                    Deposit: $100
                                                    Rent: $35
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    April 2026

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                                                    Baths

                                                    0

                                                    Under New Management

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                                                    Reedhouse Apartments is a 655 - 980 sq. ft. apartment in Boise in zip code 83706. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Garden City, Meridian, Eagle, Kuna, Star, Nampa, Middleton, Horseshoe Bend, Emmett, Caldwell, Parma, Idaho City, and Marsing.