4.5 rating
242 total reviews
(
242 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1372706
Verified Resident • 2021 - 2025
5.0
9/26/2025
I've lived in this community for over a year and overall my experience has been positive. The location is very convenient, close to shopping, dining, and public transportation, which makes daily life easier. The maintenance team is responsive?most of my service requests have been handled within 24?48 hours. The office staff is professional and friendly, always willing to answer questions and help with lease details. The grounds are kept clean, and I feel safe walking around at night. The amenities are great, though parking is expensive. Rent increases have been fair compared to nearby communities. Overall, it's been a comfortable place to live and I'd recommend it to anyone looking for a reliable apartment home.
Current Resident 1372646
Verified Resident • 2024 - 2025
4.7
9/26/2025
Love it. Attentive staff. Great location and amenities. Really can't complain at all. It's been great. It's just a great place to live that has everything one could ever need - a pool, gym, sauna, terrace, etc.
Updated Review
Current Resident 1112154
Verified Resident • 2023 - 2025
4.8
9/20/2025
Love it ! Super friendly staff and amazing location. Very family friendly and close to local parks, transport and nightlife. Quiet and safe. Easy access to ferry. Events and community feel. Amazing views!
Current Resident 1367630
Verified Resident • 2025
5.0
9/10/2025
It's been great so far. Everything is going smoothly. Package room is a bit slow at times and they often don't give me all the packages that arrived. I also wish ameneties weren't too strict. Elevator service also can be a bit slow sometimes.
Current Resident 1364641
Verified Resident • 2025
4.8
9/2/2025
Did not have a choice in the matter since this platform is what my building uses, but overall had a great experience. We have never lived in a rental unit, only condos and we do love how everything is streamlined.
Current Resident 1362157
Verified Resident • 2025
3.3
8/25/2025
Enjoy living in Level because of its location and convenience. However, the management is not great, constantly increasing fees without improvements to the building. There's also high staff turnover and I've lost a package.
Current Resident 1360972
Verified Resident • 2020 - 2025
4.3
8/21/2025
Very well maintained building with responsive management relative to many other buildings I've lived in. Great location in Williamsburg. Great transportation with ferry service and L train. Very centrally located to great parts of the neighborhood/area
Updated Review
Current Resident 1357893
Verified Resident • 2025
5.0
8/18/2025
Great! Wonderful community and helpful staff. Would highly recommend. We love the area and plan to stay. It's been such an easy move and always welcoming. So many great shops and restaurants, could see us staying for a very very long time. Xo
Current Resident 1357818
Verified Resident • 2025
4.7
8/11/2025
This building is spectacular. The staff are incredible. They are so friendly and helpful. The location of the building is also unmatched, easy to get to local places as well as transportation. This building is highly recommended!
8/13/2025
Current Resident 1347261
Verified Resident • 2018 - 2025
3.2
7/2/2025
The apartment is nice. The staff are very nice. Facilities are very good. The pool is especially nice. Elevators are often out of service, leaving 1 or 2 to use. The AC/heating units are loud, often making unaccountable noises, and difficult to set. The front door/front area, sidewalk of the building should be hosed down more often throughout the day - people let their dogs piss on the building, planters and doors.
Updated Review
Current Resident 1208227
Verified Resident • 2021 - 2025
5.0
6/19/2025
Level has been a fantastic building to live in. The front desk is professional and extremely friendly. The staff is quick to respond to requests and is always courteous and clean and gets the job done. Overall 10/10 experience
6/23/2025
Current Resident 1337916
Verified Resident • 2024 - 2025
4.8
5/26/2025
Excellent service, people are kind and look after one another. The building itself is beautiful in an excellent location on the waterfront, very accessible to wherever you may like to go. Great people!!
6/17/2025
Updated Review
Current Resident 1335208
Verified Resident • 2025
5.0
5/12/2025
It has been great so far. Everyone in the staff has been extremely professional, kind, and prompt at handling any issue or question I have. I'm also so impressed at how clean the apartment was when I moved in. It feels like I'm moving into a brand new apartment.
5/12/2025
Updated Review
Current Resident 943314
Verified Resident • 2018 - 2025
4.7
5/4/2025
This is a great building and community. Staff are friendly and responsive. Building is kept clean and community activities are offered and available through amenities. Its proximity to the NYC ferry system is a wonderful bonus.
5/5/2025
Current Resident 1330930
Verified Resident • 2025
5.0
4/21/2025
Amazing community with terrific amenities, super friendly & helpful staff [especially when moving-in], and great quality apartments. This is my 2nd time living in Level and I'm absolutely loving it. Thank you!
4/21/2025
Current Resident 1328672
Verified Resident • 2022 - 2025
5.0
4/11/2025
Almost reaching three years at the apartment. Still enjoying the building and friendly staff. One of the best Manhattan views from the lounge too and quiet environment. Would highly recommend if considering Williamsburg for apartment searching
4/11/2025
Current Resident 1328047
Verified Resident • 2024 - 2025
4.3
4/9/2025
Wonderful staff, a little loud hallway since our apt is right next to elevators and kids room, too many dogs barking at the hallway. I know you have a size limut for dogs and unfortunately the small dogs are those who bark.
4/9/2025
Updated Review
Current Resident 1250976
Verified Resident • 2024 - 2025
5.0
2/8/2025
The staffs are always nice, welcomes with big smile. I feel safe when I enter to this building and very welcomed. I feel like I'm home! The doorman, the staffs that does work orders, even the people in the mailroom always remembers me and gets things straight back to me. How can I leave this apartment. SPEECHLESS!
2/10/2025
Current Resident 1215500
Verified Resident • 2020 - 2025
3.8
1/26/2025
We love the building and the staff tho we are very upset and deeply disturbed by a recent update on a maintenance request which says the request was made by "the ---". We are out of the country and will speak to management after we return Tuesday
2/3/2025
Updated Review
Current Resident 951913
Verified Resident • 2019 - 2025
4.7
1/8/2025
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1/31/2025
Current Resident 1306915
Verified Resident • 2018 - 2025
4.5
1/2/2025
Excellent - a very good building with lots of amenities. Great pool and gym and roof top with phenomenal views of the city. Excellent - a very good building with lots of amenities. Great pool and gym and roof top with phenomenal views of the city.
1/15/2025
Current Resident 1306156
Verified Resident • 2022 - 2024
4.5
12/29/2024
The location is great but the amenities lack cleanliness and the building management is often rude and trying to overcharge amenities members. The staff (reception & handymen) is very nice and helpful though, it's really just the management unfortunately.
12/30/2024
Current Resident 1303098
Verified Resident • 2023 - 2024
4.0
12/16/2024
In general, I love living at Level. However, they take some short cuts in maintaining the units to keep costs low. For example, you have to pay to replace the cheap hardwood floors when you move out if they're scratched.
12/16/2024
Updated Review
Current Resident 1028034
Verified Resident • 2019 - 2024
5.0
12/5/2024
Moving from a different state, living at level has felt like home. We are thankful for the staff and our wonderful neighbors. We have been here for close to 5 years and we never think twice about renewing our lease.
12/5/2024
Current Resident 1296855
Verified Resident • 2020 - 2024
5.0
11/23/2024
I really like the community here. The people here are well mannered and well behaved xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
11/25/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 42 reviews)
Noise
4.5
Grounds
4.5
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.9
Survey Scores (from 244 surveys)
Move-In Survey
4.3
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
42
Manager’s Review Engagement
Percentage of reviews responded to
47.62%
Manager’s Review Reply Time
Average time to respond to reviews
77.02 days
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The Level is an apartment in Brooklyn in zip code 11249. This community has a 0 Bed, 0 Bath Nearby cities include Brooklyn Heights, Ridgewood, Gridley, Queens, Long Island City, Sunnyside, Ozone Park, Jersey City, Keenesburg, Elmhurst, Manhattan, Rego Park, and Hoboken.