4.5 rating
242 total reviews
(
242 Verified
)
Trending topics in reviews
Summarized by generative AI from text of customer reviews
Sort:
Current Resident 1240676
Verified Resident • 2020 - 2024
4.7
4/3/2024
Love the neighborhood and the building, neighbors are friendly and lots to do and see in the area - great food, restaurants, outdoor areas to hang out and get exercise/walk. Building staff is pleasant and they put effort in to get to know you.
4/4/2024
Current Resident 1239376
Verified Resident • 2022 - 2024
4.5
3/29/2024
I've been extremely happy with my time here at Level, and have actually referred two friends to the building that live here now. The staff is amazing and has been extremely helpful, especially after I was recovering from multiple injuries in 2023. I'm very grateful for the community and hope to live here for a long while!
4/1/2024
Updated Review
Current Resident 948490
Verified Resident • 2021 - 2024
5.0
3/8/2024
Great building with great staff and amenities and good neighborhood in general. Access to public transportation is very good. Tons of restaurants and bars. The building also has amazing views of Manhattan.
3/12/2024
Current Resident 1225988
Verified Resident • 2019 - 2024
4.7
2/12/2024
Great building and great neighborhood. Great place to start your family. The community at Level is amazing and very helpful. There are multiple parks and playground near Level that is convenient when you have a small child.
2/13/2024
Updated Review
Current Resident 1216707
Verified Resident • 2024
5.0
1/29/2024
The community is amazing. We are living here for a month now and it has been fantastic so far. The staff is really nice, management is also kind and answer promptly. The amenities are just fantastic. I really appreciate all the little things that are possible (besides, obv having a gym and a pool and a mail room) - there is also the option for pick-up by UPS, sending letters from here, a printer, having everything fixed if something gets broken... It's really relaxed living. It's also quiet here. My husband and I love it!
1/30/2024
Current Resident 1219378
Verified Resident • 2022 - 2024
4.5
1/22/2024
Love this building! Beautiful location, modern apartment units and awesome staff. Right by the water and many delicious restaurants and bars. Building has great mailroom, gym, lounge area and outdoor patio. Highly recommend living here!
2/7/2024
Current Resident 1215509
Verified Resident • 2021 - 2024
5.0
1/8/2024
I find Level staff very attentive and helpful. I am sure if I run into a problem at the building there will be someone to assist me with it. the packaging room and concierge make an effort to personally know you and help you feel at home.
Current Resident 1211011
Verified Resident • 2023
4.8
12/22/2023
The staff has been incredibly attentive to every detail- from the minute I moved in and throughout the day-to-day. The building also has phenomenal amenities (gym, outdoor deck, working area, etc.) and you can't beat the location.
Current Resident 1209734
Verified Resident • 2021 - 2023
4.5
12/18/2023
Good building Conveniently located - Most Units well organized. nice amenities (indoor pool) but very poorly managed. Very pricey for little service (cleanliness, party room not included, often closure)
1/2/2024
Current Resident 1209726
Verified Resident • 2023
4.2
12/18/2023
Great community, building, and building staff, however the leasing/management office staff can be challenging to work with. It's often when we have questions for the leasing office, it can take several weeks to find a resolution.
Current Resident 1205730
Verified Resident • 2019 - 2023
2.3
12/7/2023
Building management is terrible. We have countless maintenance tickets in the system that have been ignored. We have also emailed management, who have also ignored our emails. It's incredibly frustrating to live here.
12/10/2023
Current Resident 1197713
Verified Resident • 2021 - 2023
4.2
11/8/2023
Good move in and I like the building / apartment. There are some issues but nothing any other apartment wouldn't have. The gym is great and we enjoy living here. I have stayed for 3 years and plan to stay for another
Updated Review
Current Resident 1051342
Verified Resident • 2019 - 2023
3.5
10/30/2023
Building is good. Good people. Great for dogs. Amenities are good but managed by a horrible company so it kind of ruins the whole point. Also expensive. Lots of appliances break. Rent negotiations or even 50$ waivers of a 5th security deposit denied completely. Building over promised and under delivered
Current Resident 1188777
Verified Resident • 2019 - 2023
4.7
10/10/2023
Great building but very frustrating to see things like increased amenities fees when the amenities themselves haven't changed or improved over the years. Otherwise I have enjoyed seeing things like community engagement etc.
Updated Review
Current Resident 1091411
Verified Resident • 2022 - 2023
4.7
10/6/2023
I absolutely love my experience at Level. The staff, facilities, events, and location couldn't be more ideal for my lifestyle. I would highly recommend the community to prospective tenants and have yet to live somewhere better in NYC.
Current Resident 1186807
Verified Resident • 2023
5.0
10/4/2023
Great place to live. Staff friendly & helpful. Couldn't ask for a better community to live in. Great facilities also with the gym, pool and sauna available. You're more than spoilt for choice. The Vista is a winner !
Current Resident 1182132
Verified Resident • 2023
4.5
9/19/2023
Building is wonderful, the staff - especially the package room staff - are incredibly helpful and quickly learned my name which is incredible in such a large building. I think the amenities are overpriced and it feels unfair that different tenants pay different rates to use the same amenities.
Current Resident 1172550
Verified Resident • 2021 - 2023
3.8
8/21/2023
Great mostly. Amenities need work and updates. Roof is not maintained and too crowded for building size. Hope they invest in better amenities otherwise in 5 years this building will be meh. Apartments are nice. Some things are a little cheap
8/23/2023
Updated Review
Current Resident 945420
Verified Resident • 2019 - 2023
5.0
8/7/2023
I really appreciate that everyone here is always nice and helpful. I feel like always welcome to come back home. I have been living here almost for 4 years but I have never gotten tired, don't want to move out.
8/8/2023
Current Resident 1141065
Verified Resident • 2021 - 2023
5.0
5/15/2023
Its a beautiful building with everything you need. Being on the water is an oasis in the City life. The staff and team at Level is incredible and so hospitable. Just yesterday I went upstairs to have coffee on the roof and there was surprise complimentary mimosas for Mothers Day. The amenities are amazing and there are always extra surprise and delights. The package room team is a savior. Everyone is there to serve!
Current Resident 1138839
Verified Resident • 2023
4.7
5/8/2023
The apartment is great and located in a great neighborhood. The building has fantastic amenities, views and other features. I would highly recommend the building to anyone looking to move to Williamsburg.
5/9/2023
Current Resident 1132398
Verified Resident • 2022 - 2023
4.7
4/17/2023
Level is a great building with a beautiful rooftop & pool, located in the heart of all the Williamsburg action. Still, the surrounding area remains fairly quiet and views of the water are beautiful. The apartments have modern furnishes and in-unit washer/dryer is great. Residents are generally respectful & nice, and have even met some new friends via the building. Only complaint is that prices are steep for the units given their size/layouts, and the amenity fee continues to increase.
4/19/2023
Current Resident 1127736
Verified Resident • 2023
5.0
4/3/2023
We just moved in so not a ton to report but the building is absolutely beautiful and the staff seems wonderful! Nice amenities and a great location. Our apartment also has a beautiful view of the water
4/4/2023
Current Resident 1122232
Verified Resident • 2022 - 2023
5.0
3/15/2023
Living at Level is a pleasure. The apartments are nice and spacious, the amenities are convenient and a pleasure to use, the staff is incredibly friendly and accommodating, the location is ideal and the view of the East River is great.
3/16/2023
Current Resident 1121488
Verified Resident • 2023
5.0
3/13/2023
I've had such an amazing experience moving into this building! Staff has been so welcoming and everything has been made super easy. Would definitely recommend this building to anyone looking to move to Williamsburg.
3/14/2023
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 42 reviews)
Noise
4.5
Grounds
4.5
Safety
4.6
Office Staff
4.8
Maintenance
4.8
Neighborhood
4.9
Survey Scores (from 246 surveys)
Move-In Survey
4.3
Maintenance & Support Survey
4.8
Lease Renewal Survey
4.0
Review Count
Number of reviews in the past 365 days
42
Manager’s Review Engagement
Percentage of reviews responded to
47.62%
Manager’s Review Reply Time
Average time to respond to reviews
77.02 days
Claim your community to update listing information, capture leads, and respond to reviews!
The Level is an apartment in Brooklyn in zip code 11249. This community has a 0 Bed, 0 Bath Nearby cities include Brooklyn Heights, Ridgewood, Gridley, Queens, Long Island City, Sunnyside, Ozone Park, Jersey City, Keenesburg, Elmhurst, Manhattan, Rego Park, and Hoboken.