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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

(

Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2012 - 2013

4/21/2013

Move in here if you want pay $150 to $200 a month for electric. They do no allow you to have PECO, they control it and rip you off. I got $173 bill for March and I was away for 2 weeks with the heat at 55 degrees, also I do not have a washer and dryer in unit. Also, the dog park is a joke, it is nothing but a small plot full of dog poop and trash.

    Manager

    4/22/2013

    Village Square
    Thank you for your review. Starting in 2013, the electricity deregulation process required PECO to discontinue the residential electric heating discount that has been in effect in the Philadelphia region since the 1950?s. You may recall that a note to this effect was written on your December bill. All PECO residential customers, not just Village Square residents, who previously benefited from the discounted rate, have very likely experienced an increase in their monthly bills during the heating season. Please be further advised that electricity service at Village Square is provided by PECO and billed by a third party at the exactly the same rates as PECO. This is required by law. The Bark Park has been completely renovated for 2013 and a photo has been uploaded for your review. I think we are in agreement that it is very unfortunate that a few irresponsible pet owners do not clean up after their dogs. Thank you, Village Square Management
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    anonymous

    prospectiveVisited 2013

    4/21/2013

    Had the most wonderful leasing agent take me on a tour of the apartments, her name was Gabrielle. She was very knowledgable and helpful on the tour. Very friendly and professional. I would consider leasing an apartment from here just because of her! If the rest of the staff at Village Square is anything like her, this would be a wonderful place to live!

      Manager

      4/22/2013

      Village Square
      Thank you for your review. Our main goal at Village Square is exemplary customer service! We appreciate you taking the time to let us know what a great job Gabrielle did and that you would lease an apartment based on her presentation. We will be sure to commend Gabrielle for a job well done. Thank you, Village Square Management
      Review Author Icon

      emalkhan

      Resident 2010 - 2013

      4/6/2013

      I lived here for almost three years and love it. The building is conveniently located near a grocery store, shopping, schools and public transportation. The management is responsive and the neighborhood is safe. Overall, it's a great place to live! Highly recommended.

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        sunflower630912

        Resident 2013

        4/5/2013

        I moved into Village Square in June, 2012. I am very happy with everything here. The office staff is professional. The maintenance team is great. I had a washer leak and they responded right away. They came and cleaned up all of the water, removed the padding and shampooed the carpets. I love the suburban setting while still being close to I-95, Route 1, etc. I have nothing but nice things to say about Village Square. It is a great, safe place to live.

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          xTHExCLINCHERx

          Resident 2010 - 2013

          4/2/2013

          This place seems fine at first, until there's a maintenance issue, or something that goes wrong, or you have to park, or deal with management... you get where this is going; then it becomes the absolute worst place you could ever live. The parking situation is terrible.. there aren't enough spaces for all the apartments, and the layouts are terrible. There are abandoned vehicles used as storage lockers in the closest spaces that don't move and take years to get towed away, and there are spaces still marked as handicapped with apartment numbers on them that have new residents that are not handicapped... so they just remain empty spaces. Don't get back after 8 pm or you won't even have a chance of parking near your apartment. If you have/like pets, don't move in here. They make up random rules about how much it will cost you to have a pet... one person on my block paid a $100 up-front fee for a cat, another was overcharged $250 up-front, and we got told it was $50 / mo. There's no consistency here, and that's pretty shady... You can't pay rent online like other places that have embraced modern technology. The appliances are old, poorly… See More>
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            gwynn32

            Resident 2013

            3/28/2013

            I have been living at Village Square since 11/2012. I love living here. The neighbors are friendly and the complex is very quiet. There is an offleash dog park which my dog loves, a pool, tennis courts, community garden, gym and business center. The grounds are kept well but the drainage in the courtyards is lacking. When it rains a lot they tend to fill with water. Overall I haven't had any issues. The only downside is that my electric bill is quite high. No matter how much i reduce my usage my bill is consistently over $250 a month. I have never had a bill this high in any other place I have lived. At this point i have weighed that against all the other great qualities and have decided to remain here. I would definitely recommend this place to anyone.

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              anonymous

              Resident 2012 - 2013

              2/4/2013

              I moved in here in September and absolutely love this place. The staff is very professional and helpful. The grounds, gym and pool are well kept and clean which of course is a plus. I haven't had any maintenance issues, which is a good thing, but I'm sure if I did it would be handled quickly.

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                anonymous

                Resident 2009 - 2013

                2/4/2013

                I have been living at Village Square for the past 3 years. The office staff has been great. If I have maintenance problems , they are always taken care of in a timely manner.Since the property has been taken over by new management, I have noticed new improvments around the complex. I like to go to the breakfast at the clubhouse that is served on Fridays. Julie and Rose at the club are always very helpful. I enjoy drinking my coffe and talking with them both. I have NO complaints..

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                  anonymous

                  Resident 2002 - 2012

                  11/27/2012

                  I have been in village square for a decade.The pool, clubhouse, and grounds are always well maintained. We have a community garden, too that residents use in summer and late Spring for the past few years.The neighborhood is nice. Safe, quiet . And although we are close to 3 major malls and shopping, our community is quiet. The schools are great if you have kids. The apartments are well kept too. I haven't had any big maintenance problems either. all in all, in a decade I haven't found any reason to go any where else. That in and of itself says something.I would recommend Village square to anyone considering a nice suburban, yet on the city edge apartment community.

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                    anonymous

                    Resident 2010 - 2012

                    10/22/2012

                    I've lived in many different apartment complexes because of job relocations and I have to say this is one of the best. The management is helpful and the very few times I've needed maintenance it was quick and courteous.

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                      blsk507

                      Resident 2012

                      10/21/2012

                      My wife and I have been residents of Village square since 2005. Since we were both born and bred in New York City we were originally attracted to this development because of its rustic surroundings and well-kept grounds. Over the years we have always been impressed by the prompt and courteous manner in which the maintenance staff addresses maintenance issues. My wife and I however think the best features afforded (absolutely free) by the Village Square properties are the Clubhouse, the Fitness Center, and the huge Olympic sized swimming pool. They also encourage and promote community participation by providing (also absolutely free) continental breakfasts every Friday, and Barbeques on major summer holiday weekends. We also are very impressed and pleased with the Clubhouse staff. They really make you feel welcome and are always very professional and friendly; especially Julie and Rose. We find it relaxing and enjoyable to spend an hour or so each day just reading the newspapers or having coffee (also provided absolutely free) in an environment that is always kept immaculately clean, by those two ladies. I'd definitely recommend this to friends and family.

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                        annemariekelly

                        Resident 2012

                        10/19/2012

                        Been here since February of 2012. The grounds are well-kept. The management staff is courteous and professional. The maintenance issues that I've had have been addressed very promptly and thoroughly. The only bad things I have to say about Village Square are the parking is a nightmare if you get home after 6:00 PM and the grassy areas become boggy in medium to heavy rain. They allow pets; up to 2 dogs under 50 lbs. with pet restrictions (deposit and additional monthly rent apply). Generally, pet owners here are responsible about their pets' "duty". However, Dave from maintenance regularly goes around the whole complex and picks up stray trash and dog droppings from irresponsible owners. I'd definitely recommend this to friends and family.

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                          kparbadia

                          Resident 2012

                          10/19/2012

                          I'm just starting my life so I was looking for something affordable in a safe location. Safety comes first and I feel safe living here. Even my relatives are impressed at the apartment when they come visit me for the first time! The staff is professional. Great location which is close by to many great restaurants and shopping stores.

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                            anonymous

                            Resident 2012

                            10/19/2012

                            The water is coming down in the livingroom I called the office and three hours later nobody showed up and the manager said put a bucket under. This is a great place to live here I look foward to throw my money out of the window. Ready to move out and sue there --- off.

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                              vander110

                              Resident 1999 - 2012

                              10/19/2012

                              I have lived in this apartment for 20 years. It like a home for my wife and I. The only difference is I don't have to cut the lawn or shovel snow. The people are friendly and Friday coffee and cake at the clubhouse.

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                                rshask

                                Resident 2012

                                10/19/2012

                                I honestly enjoy living in the Village Square Apartment Community due to the fact that the staff is cooperative and extremely nice to me along with the other residents in the community. If you were to be looking for an apartment I would definitely recommend you to Village Square Apartments.

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                                  mckenna572

                                  Resident 2002 - 2014

                                  9/29/2014

                                  It really is a shame that some people are never happy .....I have lived here for 13yrs. and we love it there are some things that need to improve and i see that they are working on that but it takes time!!!!! i personally feel like this is home to us the staff are very good at their job,they have always helped me with all my needs and did it with a smile on their faces.....i'am not saying it's perfect but they are close to it......if you need a place to live this is it....you can feel safe and in the summer the pool is amazing!!!!!! In my court we all take good care of each other. If you don't like living here try and find a better place i bet you won't

                                    Manager

                                    11/26/2013

                                    Village Square
                                    Thanks so much for your kind words! Long term residents such as yourself contribute to the community atmosphere at Village Square. Please let us know if there is anything our team can do to make your time here even more enjoyable.
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                                    anonymous

                                    Resident 2012

                                    10/18/2012

                                    My boyfriend and I just moved into this complex after touring many other places in and outside of the Philadelphia area. On our first tour, we noticed how well kept the grounds were and how nice the office staff was. The fitness center is modern, clean and never seems too busy, which is important for us because we're very active, and most other complexes charge a fee or don't have enough machines available. We rented a 1 bedroom apartment, which is perfect for a couple, because it comes with a den (office space) that can double as a guest bedroom. The bedrooms look very similar to the model shown on the tour except our apartment does not have a washer/dryer (we didn't want one) and has pink bathroom appliances. Upon move in, we noticed we had brand new carpets, and we just asked the maintenance staff to fix minor things, which the office staff assured us would be fixed. From moving out of the city, a huge advantage is the lack of noise here-- you can hear birds instead of street noise all day! Parking is also easy and close to the apartment.

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                                      rainey59

                                      Resident 2014

                                      1/15/2014

                                      Yesterday, I sent a maintenance request to the office for four things that needed repaired. Much to my surprise, I received a call this morning to let me know they had received my request. Mot day, when it came home from work, 3 of the 4 things were fixed and I was told by the maintenance man that my dryer needed a part and it would be available first thing in the morning, would that be a problem? Are you kidding? I thought to myself. Not only did someone come out the very same day they received my request (office was closed when I sent the email, so technically they got it today)....3 out of 4 things were already fixed!!! I am ecstatic!!! Any time I have ever had to contact management for ANYTHING they have been eager to help me. And now, maintenance services my requests on the same day! I cannot believe the wonderful professional, friendly place I have found to live! I absolutely LOVE my apartment, and the staff that work here! I just can't say enough positive things about them! I have lived here for almost two years… See More>
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                                        anonymous

                                        Resident 2011 - 2012

                                        10/17/2012

                                        When I had first moved into Village Square, I wasn't sure what to expect since being a first time renter of an apartment. But luckily I had made the right choice going with Village Square; My apartment was amazing, the fixtures were all nice and new and the overall layout of my place was solid. The leasing staff were amazing with helping me they eliminated my sense of uncertainty with their knowledge of how things are done and I'm glad to say I made the right choice moving here.

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                                          anonymous

                                          prospectiveVisited 2012

                                          10/17/2012

                                          Great place. The room sizes are adequate for my needs. The furniture is comfortable. The grounds are always kept clean. The staff is friendly and helpful. As a prospective resident, I would definitely recommend this place.

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                                            bajaku

                                            Resident 2005 - 2012

                                            10/17/2012

                                            Nice place, great ees.

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                                              Lovinlife34

                                              Resident 2010 - 2012

                                              10/17/2012

                                              The staff at Village Square are always so pleasent and helpful! It is a true pleasure living here. My daughter and I always feel safe here. The maintaince staff is always so speedy and workorders are always done at 110%. The office staff is so warm and friendly and always willing help me out.

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                                                anonymous

                                                Resident 2008 - 2012

                                                10/15/2012

                                                I have been enjoying living here for a few years. I feel very safe living here. The parking is fine. There is very little noise from anyone. The grounds, for the most part are very well kept. We even have a garden area which I have been privileged to be able to plant my vegetables. The people you meet there are all very nice. The only concerns I have regarding the garden area is that the areas surrounding each plot got overgrown and the, very necessary, water spigot was turned sideways, instead of down, which made it very difficult to use without getting your pants and shoes extremely wet. The staff has been wonderful to me. Maintenance has been done in a very efficient, friendly and timely manner. I love swimming every summer in our beautiful pool. Over all, I enjoy and love living in my apartment at Village Square and highly recommend this wonderful community. Thank you!

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                                                  shanedoe

                                                  Resident 2010 - 2012

                                                  10/15/2012

                                                  My overall experience living here at "Village Square", has been great for my husband and I. The neighbors are very friendly, and the staff here are very attentive to the needs of the residents.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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