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Village Square

1600 Brookwood Drive, Bensalem, PA 19020
(5896 Reviews & Surveys)
$1,368 - $2,264/mo

Reviews

4.5 rating

1255 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Pezzed4

Resident 2012

10/15/2012

Great place to live. Jennifer and the other staff were helpful and professional. Service issues handled quickly and efficiently. Grounds, gym and pool are well kept.

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    happyrenter557

    Resident 1999 - 2012

    10/5/2012

    I have never had a problem at Village Square in Bensalem. Anything that came up was handeled quickly and professionally. I have lived there for 20 years and I have no plans to ever move again.The grounds have always been kept perfect. Chuck Marmer 557 Maple Court Bensalem, Pa,. 19020 215-638-0175

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      villagesquaresucks1

      Resident 2009 - 2012

      10/2/2012

      my wife, our child, and I have lived in the apartment for 3 years, we were some what happy with our experience until we moved out! I had to call about our security deposit, they told us we would get back $200 from $791. I freaked out. They charged us $290 for the way our carpets were when we moved out. They said there were spots in every room. There were light spots, normal wear and tear and we feel that we were taken advantage of. Notice before they rent out the apartment they have to replace the carpet with new carpet, so they ripped us off! I will never ever recommend anyone to rent from Vilage Square. Not to mention the apartment complex is way out of date and if you want a updated apartment, look forward to spending $1100 or more a month for a one bedroom. They discuss me ! Do yourself a favor and rent from someone else. We were from Oak court !

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        binar89

        Resident 2007 - 2015

        2/16/2015

        I have lived here for over 7 years. Firstly, as a single man and later as a family man. It has been a great place to call "home" and still is. The entire management staff (Valerie Maier, Lori Sadusky, Jennifer to name but a few) are very helpful and quick to solve any problems that have arisen. The grounds and facilities are kept clean except for the occasional dog foul. The gym is open during sociable hours and is rarely crowded. The pool area during summer is lovely. I love the convenience of I 95 and Pennsylvania Turnpike which are minutes away. Philadelphia Mills outlet mall, Neshaminy Mall, shopping centers as well as a string of restaurants are close by. It is safe and quiet here. My family and I could not feel safer anywhere else....a beautiful neighborhood. Oh, parking can be a nightmare after hours...but you can't have it all right? If only people didn't own 3 or more cars. Well lets just say the early bird catches the worm.

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          kilowilcox

          Resident 2012

          9/28/2012

          The grounds are well kept , The management is prompt on services ,Very friendly enviroment and the apartments are well taken care of and very clean ..I Highly Recommend Village Square Apartments to anyone ..

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            anonymous

            Resident 2012

            8/28/2012

            I had a really hard time pulling the trigger on an Apt in the area due to hearing horror stories. I am really glad I chose Village Square (now owned by paradise management). Natalie was extremely friendly and helpful during our move in process and I'm so sad she isn't here anymore. I have been here a month now and so far I have not once had a problem finding a parking spot as others have mentioned on other reviews. I also feel very safe here at night I am a young girl who stays here alone most nights due to my boyfriend working overnight shifts. The only complaint I do have is there are some bugs here ("million leggers") I am not good with bugs!! However I have lived with worse. I have not seen one roach or waterbug. They are the worst. I honestly don't know if there is such a thing as a bug free apartment so I really can't complain too much about these apartments. Even though management company said they have an exterminator come on every Tuesday I'm not sure if that is 100% true. I also do not have a problem with noise I barely have heard any… See More>
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              willnotrentnomore

              Resident 2011 - 2012

              8/24/2012

              My worst experience in 10 years of renting. My wife moved temporarily to PA and we had to rent something near to her work since she was pregnant. Signed a one year lease. When we moved into the apartment, it was extremely unclean. Leftover food in the dishwasher, cobwebs everywhere, unclean commode. The only reason I decided to stay was because of my pregnant wife. They came in a few days later and fixed some of the things. But still this apartment was not ready for someone to move in. The property manager then refused to honor the move in referal since he had to pay rent.com a fee. Five months after we moved in, the apartment was infested with mice. We had to wait a couple of days for the exterminator to come in. We were lucky that we moved out of the apartment within 6 months. I just got my check of my deposit amount. And guess what? There is a deduction for $150 since the bath tub was unclean and I was told I should have let the maintenance staff know about missing caulk. Had a fight with Valarie Maier, the property manager and she is someone… See More>
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                Anonymous2240

                Resident 2011 - 2012

                8/7/2012

                This place is one of the best in the area...HOWEVER, that really is not saying much at all. The apartments are old and outdated- the oven overcooks everythinggg and the washer and dryer are far from efficient. ( Takes like 2.5 hours to dry a load of laundry). There is definitely mold. I know this because I have never been so sick on a consistent basis until I moved here. The doctor finally determined that it's really bad allergies to " something in my environment" aka...something in Korman, because I have never had allergies before in my life. Also, the time that it takes for them to respond to a maintenance request is absurd (anywhere from 5 days at the minimum, to up to 2 weeks once!!) And when they finally do come, they leave a mess behind. When I have called to check up on when they will finally be out to fix one of the many things that have broken, I always hear the same thing, that "maintenance workers are currently working on emergencies, so it could be a few days". It is NOT my problem that people's… See More>
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                  anonymous

                  Resident 2012

                  8/2/2012

                  Have lived here for less than a year and am counting down the days until my lease is up. Maintenance response time is okay, but resolution to issues is a painful process. Five maintenance requests for the same thing until issue was finally resolved. Apartment had several issues on our move in day. Washers and dryers are a joke - takes forever to dry two towels. The condensation from the a/c is rigged to drip from a hose into a drain in the laundry room. Appliances are outdated and mismatched. Complex has just been sold and the previous owner put no money into the upkeep of the property at all - neither inside or out. New owner sent letter stating that their top priority is "curb appeal." That's great for them if they want to lease up, but not good news for the residents living in apartments that have had no attention for several years. Do yourself a favor and do your homework before you consider moving here.

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                    anonymous

                    Resident 2009 - 2012

                    8/1/2012

                    Company got sold. Owned by Paradise Management now. I hope it s for the better. Because it s gotten pretty lousy within the past years.

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                      anonymous

                      Resident 2010 - 2012

                      7/6/2012

                      I love living here. Not your typical apartment complex. Korman has an almost private entrance (1 entrance for the first & second floor apartments), well-maintained courtyards and parking lots, esp during snow season, a FREE pool & gym membership (both of which are super nice), even free use of clubhouse computers/printers. There's a washer and dryer for every apartment, as well as a small den! Management and maintenance is excellent, professional, and efficient. All this for around $800 a month for a one bedroom. Great location, minutes from 95, about 10 min to Rt. 1 and the turnpike. Right on Street road so many shops, stores, restaurants minutes away. Only problem I've had is with parking. If you get home after 6, forget trying to get a spot near your apartment entrance. They should really assign 1 spot to each apartment. Besides this, for the price and amenities, Korman is the best in the area!

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                        DocT

                        Resident 2010 - 2012

                        4/3/2012

                        I enjoy my peaceful living!

                        I have lived here for a year and a half and I have had nothing but positive experiences. Whenever the lightbulb blows outside my apartment, it is replaced immediately. Whenever I call about repairs,the maintenance crew has always replied within 48hrs. I have never felt unsafe nor have I had an issue with trash or snow removal. Parking is a little challenging but that's about the worse of it

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                          anonymous

                          Resident 2012

                          3/22/2012

                          Great so far!

                          I've been here for about a month. I made my decision of where to live based on ratings on this site. Not many apartment complexes with good ratings, but so far, Korman Residential at Village Square has outperformed. I'm not an employee here; I'm not a relative or friend of an employee. Just (so far) surprised at how good an experience I've had. Pros: -semi-private entrances, so I don't have to count on 7 other residents to remember to close the outside door or worry about them letting in someone that they don't know. Big for safety. -They accept pets (I have 2 dogs who are my world, so that was a must). -They actually have someone who walks the grounds to pick up after any owner who rudely left their dogs' stuff in the grass. They also have stations throughout the complex with dog poop bags. -They have non-smoking apartments. -So far, every maintenance request I've made (all of them non-emergency) have been responded to on the same day or the next business day. Outstanding! -The complex is relatively quiet. -Washer & dryer in my apartment. I think that they have them in every apartment. They do have… See More>
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                            anonymous

                            Resident 2012

                            3/11/2012

                            Great place

                            I moved in on January 28 and the management was really prompt to all the maitenance done on time to make our living comfortable. I am highly recommending this complex to other renters. Sharon from the leasing staff was great.

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                              anonymous

                              prospectiveVisited 2012

                              3/8/2012

                              i liked it

                              i toured this apartment complex this afternoon. i thought it was a good complex and a possible place id rent from.

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                                anonymous

                                Resident 2009 - 2012

                                3/8/2012

                                my vote

                                If you're looking for an enclave atmosphere, this is it. The location has easy access to the mall and I95 and restaurants and other attractions. I have a very cordial and respectful relationship with the staff and management. If this apartment were running for president, it'd have my vote !

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                                  anonymous

                                  Resident 2010 - 2012

                                  3/5/2012

                                  brotherly love

                                  We had been living here for over a year when my brother decided to lease an apartment here. I guess the only good thing is now my kids can spend more time with their uncle. Maybe if these apartments weren't so awesome my brother would only visit twice a year !

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                                    anonymous

                                    prospectiveVisited 2012

                                    3/4/2012

                                    property

                                    the property is in a great place and close to stores. I hate being in the middle of no where or in places hard to get around. the property is also really good for children and I am a mother of one.

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                                      anonymous

                                      Resident 2011 - 2012

                                      3/3/2012

                                      join the party

                                      i have a friend who has a friend that lives here so we were invited over for a dinner party... i was so impressed with the community environs and the apartment that i moved in a few months later. random, right !?

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                                        willsams

                                        Resident 2011 - 2012

                                        3/2/2012

                                        srtaying put

                                        I like my neighbors here and I m planning on staying here next year too after my lease ends

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                                          anonymous

                                          prospectiveVisited 2012

                                          2/29/2012

                                          convenient location

                                          I liked that i wasn't far from the grocery store or major roads. I am not good with directions so somewhere easy to get around is perfect for me.

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                                            anonymous

                                            Resident 2010 - 2012

                                            3/7/2012

                                            no smoking

                                            We love our apartment. The option to have a smoke-free unit was great. No second-hand smoke to make our baby sick. Many amenities to boot...

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                                              AnnGrygo

                                              Resident 2012

                                              2/9/2012

                                              New Apartment

                                              My daughter Katelin and I moved in December 15, 2011 and we love it. The apartment was beautiful, grounds lovely and Sharon from the office was nothing less than delightful.

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                                                hendersonpila

                                                Resident 2012

                                                1/2/2012

                                                Hostile, sadistic management at ARK

                                                Hostile. The management, after being nice enough to show you model apartments that don't really exist, and get u in here, is SADISTIC and HOSTILE. Have you ever heard the expression that the only reason the ---------------------------------- was because they lost the war? We have those same kind of miserable, horrible people in the Korman (--------), customer service office. -----------, ------ the ----- manager, et al. You CAN'T consider bringing yourself and your family to this unhealthy place. The water damage from hurricane Irene is still present in many apartments. Korman has enough legal pull, to postpone getting mold (which may have killed one woman found dead here) out of these apartments. And the lease says they can put you out ANYTIME. They can and have refused to renew leases of people that have complained about the disgusting conditions. Lastly, when you inevitably leave here or are put out on short notice, the cable boxes belonging to Korman won't be turned in, and Comcast will be after you to pay for their equipment. Isn't life complicated enough for you without you having to deal with maintenance entering your apartment with no notice, whenever they feel like it? Whether ur home… See More>
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                                                  mynameisdaisy

                                                  Resident 2011

                                                  12/5/2011

                                                  Kind of Disappointed

                                                  I moved here during the summmer and when I first moved in I was kind of disappointed. They didn't allow us to see the apartment before we first moved in. I was expecting the apartment cleaned. I came to an apartment where there was grease underneath my sink and my washer and dryer was disgusting. There was built up residue in the washer. The washer is small and if you have back problems it's definitely a problem for you to do your wash. I ended up having to Clorox the entire apartment the very first day I moved in. Someone ended up spitting on my husbands car window within the first month we moved in. We have strange neighbors that aren't very friendly. Our kitchen is a very big disappointment. It's small and not even upgraded. For the price we pay I was expecting at least a white tub. We ended up having a brown tub which is such an eyesore. When I come home at night there is absolutely no parking where my apartment is. I have to walk quite far just to get to my door. Our bathroom ceiling has leaked twice. One time because of Irene and… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 814 sq. ft.

                                                    $1,368 - $1,869

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 778 sq. ft.

                                                    $1,432 - $1,923

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    1 Bedroom 1 Bath

                                                    1 Bed, 1 Bath | 832 sq. ft.

                                                    $1,490 - $1,852

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 877 sq. ft.

                                                    $1,541 - $2,264

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 859 sq. ft.

                                                    $1,507 - $1,993

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedroom 1 Bath

                                                    2 Beds, 1 Bath | 848 sq. ft.

                                                    $1,716 - $1,915

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.6

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    90

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    98.89%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    1.51 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Parking
                                                    • Free Off Street Parking
                                                    Pets
                                                    • Animal type not listed Allowed
                                                    • Other Pets Allowed
                                                      Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.. Pet Limit: 2. Comments: We welcome cats and dogs. Please see breed restrictions for more details.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Break Room
                                                    • Business Center
                                                    • Clubhouse
                                                    • Cort Furniture
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Rent Schedule
                                                    • Free Weights
                                                    • Full Quality Inspection
                                                    • Online Service Requests
                                                    • Onsite Bike Rentals
                                                    • Playground
                                                    • Pool
                                                    • Renovated Bathroom
                                                    • Renovated Kitchens
                                                    • Stainless Steel Appliances
                                                    • Storage Space
                                                    • Sundeck
                                                    • Thirty Day Apartment Trial
                                                    • Transfer Program
                                                    • Video Tours
                                                    • you have the option to pay a one-time fee as low as $299 in place of a security deposit if approved.
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                                                    Leasing

                                                    Renting shouldn't be hard . We do things differently to provide you with an easy experience from the second you start searching for your new apartment, with features such as a security deposit alternative, 30-day move-in guarantee, no-fee transfer and move-out flexibility options, no weight limits on pets, Airbnb friendly, 24/7 phone support, full quality move-in inspection, plus online applications, payments and service requests. Make your move to Village Square Apartments today.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:30 AM - 05:00 PM
                                                    • Saturday: 09:00 AM - 03:00 PM
                                                    This community is managed by

                                                    Berger Communities

                                                    A+
                                                    A+
                                                    Communities
                                                    52

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Village Square Rated?
                                                    Based on 5896 number of votes by renters, Village Square is currently rated 4.5 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Village Square is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Village Square ?
                                                    Village Square is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Village Square ?
                                                    Village Square is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Village Square is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Village Square ?
                                                    Village Square is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 98.8889% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 1.51 days to their community reviews in the past year.
                                                    Who manages Village Square ?
                                                    Berger Communities
                                                    What is the pet policy at Village Square ?
                                                    Animal type not listed Allowed
                                                    Other Pets Allowed
                                                    Restrictions: Pit-Bull, Staffordshire Terrier, American Bulldog, Doberman Pinscher, Rottweiler, Chow, Siberian Huskey, Bull Mastiff, and any breed dog that is mixed with any of the listed breeds.
                                                    Pet Limit: 2
                                                    Comments: We welcome cats and dogs. Please see breed restrictions for more details.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Village Square

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Village Square is a 778 - 877 sq. ft. apartment in Bensalem in zip code 19020. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,368 - $2,264. Nearby cities include Croydon, Feasterville Trevose, Delanco, Beverly, Edgewater Park, Penndel, South Burlington, Feasterville, Bristol, Willingboro, Riverside, Delran, and Burlington.

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