Waterwalk at Shelter Cove Towne Centre
A
A
Award Winner

Waterwalk at Shelter Cove Towne Centre

47 Shelter Cove Lane, Hilton Head, SC 29928

4.5

(238 Reviews)

Reviews

4.5 rating

238 total reviews

(

224 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Current Resident 668909

Verified Resident 2019

5.0

9/8/2019

WaterWalk offers an excellent atmosphere. We enjoy the proximity to shopping, dining and a variety of community activities. The front office staff is cordial, responsive, efficient and are consummate professionals.

    Property Manager Response

    7/25/2019

    We are so happy to read such a great review about Waterwalk at Shelter Cove Town Centre! Please let us know if you need anything. We can be reached at 843-686-2712.
    Review Author Icon

    Current Resident 666813

    Verified Resident 2019

    2.8

    7/19/2019

    Right now something is going on. High turn over in staff, things take forever to be fixed or just dont get fixed, lots of dead landscaping and trees, lots excuses why things arent done or cant be done yet.

      Property Manager Response

      7/19/2019

      Thank you for taking the time to share your thoughts. We have multiple employees throughout our organization, so it is not uncommon for you to see someone knew onsite. Our landscaping has suffered during the extreme temperatures Hilton Head has experienced the past few weeks. However, we are working hard to remove any dead plant material to keep the community pristine. Please reach out to the office team if you have any outstanding items that need to be addressed within your apartment home. We can be contacted at 843-686-2712. Our goal is for you to have an excellent experience while residing at WaterWalk at Shelter Cove!
      Review Author Icon

      Current Resident 659474

      Verified Resident 2019

      5.0

      7/31/2019

      Living at Waterwalk is like being on vacation at a 5 star resort. Our apartment is spacious, quiet and the screened in porch is a game changer. We and our dog are very happy living here and appreciate it every day.

        Property Manager Response

        7/2/2019

        Thank you for taking the time to leave a review for us at Waterwalk at Shelter Cove Town Centre. We're happy we could meet your expectations!
        Review Author Icon

        Current Resident 658886

        Verified Resident 2019

        4.0

        7/1/2019

        Overall experience has been good. Final touches are slow in coming. Decorating in hallways has not been completed. Enforcement of parking restrictions is not being done. Enforcement of pool rules is not being done. Interior common area maintenance is not adequate. Clarification & enforcement of nonsmoking policy.

          Property Manager Response

          7/2/2019

          Thank you for the high star rating!
          Review Author Icon

          Current Resident 632415

          Verified Resident 2018 - 2019

          4.5

          4/29/2019

          Great community, everything is accessible such as grocery stores, restaurants and stores of all nature including an ice cream store. The neighbors that I have met are all very friendly and eager to make friends and so far the dogs are all friendly too. Can't ask for a better staff, everyone wants to make you happy.

            Property Manager Response

            5/2/2019

            We really appreciate your positive review!
            Review Author Icon

            Current Resident 625533

            Verified Resident 2018 - 2019

            3.0

            4/10/2019

            We have lived at Waterwalk now for 6 months. Overall, for what we are paying, approximately $3,800 per month, we are not pleased. It is very loud with apartments above us. The grounds & maintenance staff are excellent. Safety & the admin staff are good.

              Property Manager Response

              4/19/2019

              We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach to us directly at 843-686-2712 or waterwalkmgr@greystar.com, so we can learn more.
              Review Author Icon

              Current Resident 622481

              Verified Resident 2018 - 2019

              5.0

              4/2/2019

              I truly love living here.l Everyone has been most helpful and always does what is needed immediately. The amenities are great, very up to date and useful as well as good looking. I love the Starbucks Coffee machine in the community room. The grills will be most useful as the weather gets warmer. My apartment has worked out really well. The only thing that I do not like about the building is the carpet in the hallway. It makes me dizzy...............

                Property Manager Response

                4/18/2019

                Thank you so much for the 5 star rating and your positive comments about Waterwalk at Shelter Cove Town Centre!
                Review Author Icon

                Current Resident 546895

                Verified Resident 2018

                5.0

                9/24/2018

                Everyone I have come in contact with has been very friendly and welcoming. I do not feel like I live in an apartment, I feel like this is a home. The sense of community is great. It's very quiet and the grounds are extremely well kept.

                  Property Manager Response

                  11/28/2018

                  Thank you for the positive review! We are happy to learn you are enjoying your experience at Waterwalk. Please let us know if you need anything. We can be reached at 843-686-2712 or Waterwalk@gretstar.com.
                  Review Author Icon

                  Current Resident 528460

                  Verified Resident 2018

                  2.3

                  8/17/2018

                  This place is all about marketing and NOT about those that are paying the big bucks. The workmanship is Horrendous, however the pool is nice but not cleaned daily for a commercial pool. Poor maintenance and management. Totally under-staffed.

                    Property Manager Response

                    11/28/2018

                    We are sorry to learn you are not having the best experience. Please contact a member of our team, so we can discuss your concerns. We can be reached at 843-686-2712 or Waterwalk@greystar.com
                    Review Author Icon

                    Greg_W848

                    Resident 2018

                    4.8

                    7/30/2018

                    So far so good. Water pressure is not up to snuff, but much work is still going on so not worried yet. The staff is very helpful and friendly. Maintenance is excellent. Trash service great. Great location. Early in the process. Layout of the buildings is good, everything is convenient.

                      Property Manager Response

                      11/28/2018

                      Thank you for the 5 star rating! Please let us know if you need anything. We can be reached at 843-686-2712 or Waterwalk@greystar.com.
                      Review Author Icon

                      Ginren

                      Resident 2018

                      5.0

                      6/29/2018

                      Waterwalk at Town Center, Shelter Cove is in a great location with great amenities. The staff and management team have been great to work with. Be sure to check out the website and like the facebook page for updates

                        Property Manager Response

                        11/28/2018

                        Thank you for taking the time to review us. We appreciate the positive feedback. Please let us know if you need anything. We can be reached at 843-686-2712 or Waterwalk@greystar.com.

                        Floor Plans & Pricing

                        1 Bedroom

                        A1B

                        1 Bed, 1 Bath | 1,060 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        A2

                        1 Bed, 1 Bath | 1,443 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        A1A

                        1 Bed, 1 Bath | 1,250 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        A1

                        1 Bed, 1 Bath | 1,054 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        2 Bedrooms

                        B3

                        5 Available Units

                        2 Beds, 2 Baths | 1,536 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B1-E

                        5 Available Units

                        2 Beds, 2 Baths | 1,513 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B1

                        5 Available Units

                        2 Beds, 2 Baths | 1,586 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B4

                        3 Available Units

                        2 Beds, 2 Baths | 1,615 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B2

                        1 Available Unit

                        2 Beds, 2 Baths | 1,547 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B1-A

                        2 Beds, 2 Baths | 1,621 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B1-B

                        2 Beds, 2 Baths | 1,654 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        B2A

                        2 Beds, 2 Baths | 1,562 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        3 Bedrooms

                        C1

                        3 Beds, 2 Baths | 1,947 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        C2

                        3 Beds, 2 Baths | 2,121 sq. ft.

                        Contact property for pricing

                        See Floor Plan Details

                        Disclaimer: Special, prices and availabilities subject to change.

                        epIQ Ratings

                        What is epIQ?

                        The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                        epIQ Report Card

                        In partnership with SatisFacts™

                        Community epIQ Grade

                        A
                        A

                        Renter Ratings

                        A

                        Review Ratings (from 21 reviews)

                        Noise

                        4.4

                        Grounds

                        4.5

                        Safety

                        3.7

                        Office Staff

                        4.7

                        Maintenance

                        4.5

                        Neighborhood

                        4.8

                        Survey Scores N/A

                        Review Count

                        A

                        Number of reviews in the past 365 days

                        21

                        Manager’s Review Engagement

                        A

                        Percentage of reviews responded to

                        90.48%

                        Manager’s Review Reply Time

                        A

                        Average time to respond to reviews

                        2 days

                        Features & Amenities

                        Parking
                        • Garage Lot
                        Pets
                        • Dogs Allowed
                          Fee: $300 ~ 600. Rent: $20. Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $300 for 2nd pet. Pet Rent is $20 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.. Pet Limit: 2
                          Less Info
                          More Info
                        • Cats Allowed
                          Fee: $300 ~ 600. Rent: $20. Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $300 for 2nd pet. Pet Rent is $20 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.. Pet Limit: 2
                          Less Info
                          More Info
                        Other
                        • Cardio Wellness Center with Wii Fit
                        • Dog Park
                        • Gated Access
                        • Nature Trail
                        • Outdoor Entertaining Area with Cabanas and TVs
                        • Outdoor Kayak Storage
                        • Pets Allowed
                        • Preferred Employer Program
                        • Recreation Room
                        • Resident Lounge with Coffee Bar
                        • River Access
                        • Salt Water Swimming Pool
                        Show Less
                        Show More

                        Leasing

                        WaterWalk at Shelter Cove Towne Centre consists of 2 high-end mid-rise residential buildings located less than 500 yards apart on the southern shore of Broad Creek. Offering sweeping waterfront views, maintenance-free living, resort-style amenities and a luxury lifestyle, WaterWalk will be like nothing else available on Hilton Head Island. Located within walking distance to over 290,000 square feet of shopping, dining and entertainment, residents will enjoy the convenience and energy of Shelter Cove Towne Centre and be centrally located on Hilton Head Island, SC.
                        Show Less

                        Leasing Options

                          • Available months 12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,27,28,29,30,31,32,33,34,35,36

                        Office Hours

                        • Sunday: Closed
                        • Monday - Friday: 09:00 AM - 05:00 PM
                        • Saturday: 10:00 AM - 05:00 PM
                        This community is managed by

                        Greystar

                        A-
                        A-
                        Communities
                        3816

                        Questions & Answers (1)

                        Jamesgetchell
                        Asked on: 02/01/2022
                        Q: Are there any guest rooms that can be rented for guests?

                        Frequently Asked

                        How is Waterwalk at Shelter Cove Towne Centre Rated?
                        Based on 238 number of votes by renters, Waterwalk at Shelter Cove Towne Centre is currently rated 4.5 out of 5 stars.
                        How satisfied are residents with the upkeep and overall appearance of the grounds at Waterwalk at Shelter Cove Towne Centre?
                        Waterwalk at Shelter Cove Towne Centre is rated 4.5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                        How effective was the maintenance team when resolving your problem?
                        Waterwalk at Shelter Cove Towne Centre is rated 4.5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                        What are noise levels like at Waterwalk at Shelter Cove Towne Centre?
                        Waterwalk at Shelter Cove Towne Centre is rated 4.4 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                        How safe is Waterwalk at Shelter Cove Towne Centre?
                        Waterwalk at Shelter Cove Towne Centre is rated 3.7 out of 5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                        How satisfied are residents with the neighborhood?
                        Waterwalk at Shelter Cove Towne Centre is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                        How satisfied are residents with the staff at Waterwalk at Shelter Cove Towne Centre?
                        Waterwalk at Shelter Cove Towne Centre is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                        How often does management engage with reviews?
                        Managers have responded to 90.48% of their community reviews in the past year.
                        How quickly does management engage with reviews?
                        Managers have replied within 2 days to their community reviews in the past year.
                        Who manages Waterwalk at Shelter Cove Towne Centre?
                        Greystar
                        What is the pet policy at Waterwalk at Shelter Cove Towne Centre?
                        Dogs Allowed
                        Fee: $300 ~ 600
                        Rent: $20
                        Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $300 for 2nd pet. Pet Rent is $20 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
                        Pet Limit: 2
                        Cats Allowed
                        Fee: $300 ~ 600
                        Rent: $20
                        Restrictions: We welcome 2 pets per apartment. There is a $300 pet fee for 1st pet and $300 for 2nd pet. Pet Rent is $20 per month. Aggressive breeds are prohibited. Please call our leasing office for complete pet policy information.
                        Pet Limit: 2
                        What types of floor plans are available?
                        1 Bed, 1 Bath
                        2 Beds, 2 Baths
                        3 Beds, 2 Baths

                        April 2026

                        Sun
                        Mon
                        Tue
                        Wed
                        Thu
                        Fri
                        Sat
                        1
                        2
                        3
                        4
                        5
                        6
                        7
                        8
                        9
                        10
                        11
                        12
                        13
                        14
                        15
                        16
                        17
                        18
                        19
                        20
                        21
                        22
                        23
                        24
                        25
                        26
                        27
                        28
                        29
                        30
                        Beds

                        0

                        Baths

                        0

                        Under New Management

                        Claim your community to update listing information, capture leads, and respond to reviews!

                        Waterwalk at Shelter Cove Towne Centre is a 1,054 - 2,121 sq. ft. apartment in Hilton Head in zip code 29928. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Hilton Head Island, Bluffton, Port Royal, Beaufort, Okatie, Hardeeville, Ridgeland, Savannah, Port Wentworth, Port Wentword, Rincon, Pooler, and Bloomingdale.