4.3
Up to 4 weeks FREE! Up to 4 Weeks Free on Base Rent When You Move-in by 5/31/26! Minimum lease term required, other costs and fees are excluded. Contact our tea...
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4.3 rating
195 total reviews
(
188 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1413312
Verified Resident • 2019 - 2026
5.0
3/31/2026
It’s been great living here for the past 7 years,everything has awesome,the staff has been amazing…one request I have is to bring back the weekly food trucks,those meals were always fresh and very accommodating
Current Resident 1412189
Verified Resident • 2026
4.5
3/25/2026
Great, no complaints. Clean space with lot of amenities. Kitchen well equipped and easy access. Great pool and gym. I like the location. Sometimes you can hear noise from other apartments but that’s a regular I think in most apartments complex
Current Resident 1404828
Verified Resident • 2025
3.7
2/15/2026
Regular porque van dos ocasiones que mi problema no es resuelto, y esta vez coloqué que no se habÃa solucionado y no vinieron y es urgente. Por lo cual no estoy conforme con el mantenimiento debido que un inodoro es una urgencia maxima
Updated Review
Current Resident 1288232
Verified Resident • 2023 - 2025
4.8
1/30/2026
I love it here! The Office Staff and Maintenance Staff are beyond reproach! They are always professional and kind. My experience with all staff members has been exceptional, they have always been ready to help me with most anything I may need or want.
Updated Review
Current Resident 1294030
Verified Resident • 2022 - 2025
5.0
1/30/2026
Office staff and maintenance crew are the best ever. That’s the reason I continue to reside here. The property is well manicured and quiet. Neighbors are friendly. Property is close to shopping centers and schools.
Updated Review
Current Resident 961813
Verified Resident • 2019 - 2025
5.0
1/21/2026
Excellent on all fronts overall. Residents are respectful, nice and well behaved overall. The grounds are very well maintained. The surrounding neighborhood is safe and friendly. The Maintenance & Staffs are excellent in all they do regarding property management.
Current Resident 1399366
Verified Resident • 2025
5.0
1/19/2026
Everyone here is so friendly and willing to help! From the day we called to inquire about information within the next 3 days we were already able to move in! The truly are so caring and helpful. Moving here from a whole different state was hard, but they put me at ease with all the help!
Current Resident 1397813
Verified Resident • 2025
5.0
1/12/2026
Quiet, clean and meets my expectations, office staff friendly and efficient, maintenance effective stays on top of things very professional. Very centric close to everything I need to shop and close to my job.
Updated Review
Current Resident 1327462
Verified Resident • 2024 - 2025
4.7
1/11/2026
Overall it’s been great! Clean and quiet community. Friendly staff and always offering snacks and activities for the kids during special occasions and holidays. Great maintenance staff. Community is pet friendly.
Updated Review
Current Resident 1297467
Verified Resident • 2019 - 2025
2.0
1/8/2026
Staff can be rude in the office. The noise is horrible. Staff seems scared to address complaints. Had an issue of maintenance staff going through my drawers, when I brought it to management they told me that could not be true because they asked the staff.
Current Resident 1395117
Verified Resident • 2025
5.0
12/30/2025
It has been a great experience overall. The move-in process was extremely smooth, and the team has been phenomenal in terms of responsiveness, timeliness, and handling requests. Their professionalism, strong work ethic, and enthusiasm truly stand out. Being in the Marine Corps, I move frequently, so having such an efficient and supportive team made securing my apartment quick and stress-free.
Current Resident 1380494
Verified Resident • 2024 - 2025
5.0
10/26/2025
Sapphire Bay is a quiet and beautiful place to live. The staff here are informative and quick to respond to any issue. The maintenance team is also quick to respond to any problems in your unit and they will fix the problem the same day. I would recommend this apartment to family and friends.
Current Resident 1372913
Verified Resident • 2023 - 2025
5.0
9/28/2025
It is a wonderful apartment complex. They have rules in place that make all residents comfortable. The maintenance and office staff are amazing. The pool and amenities are beautiful and well maintained.
Current Resident 1372762
Verified Resident • 2025
2.5
9/27/2025
Luxury price without luxury living. The only amenities here are the pool which closes at 10 and the gym which stays open 24 hours. The grounds are not kept up..the sidewalks/walkways and stairs need to be pressure washed, piles of cigarette butts by the ac unit, the grills are dirty and rusted, dog poop everywhere on sidewalks, grass, etc. When moving in the carpets had not been vacuumed nor cleaned, there was an ant problem inside the apt (in which I took care of myself), mold under bathroom sink that when reported it got painted over, several appliances broke (mantinence was fast at coming and fixing them tho). Neighbors extremely loud all times of the day and night. Requested to move apts within the first 2 days of moving in due to the mold and the neighbors, request got denied (got told I would have to live in this apt for 6 months before I would be able to request to move to another bldg/apt and would have to pay a fee after the 6 months was up to transfer to another bldg/apt). Packages and mail are kept secure which is a big plus for me. Within saying my opinion and experience while living here..I speak for my apt and the bldg I live in. The neighborhood itself seems quiet and laid back. The apt bldgs and grounds more towards the front and the ones by the leasing office seem cleaner..haven't been inside any except mine so I dont know if the insides are cleaner also. There is a resort style pool thats very relaxing. The staff is quick to respond to your questions but seems like generic answers.
Current Resident 1371118
Verified Resident • 2024 - 2025
1.0
9/22/2025
The apartment is infested with cockroaches. Living in these conditions is unbearable. I filed a lawsuit for early termination of the contract. Meanwhile, manager Nicole Willis and regional manager Michael Santos began blackmailing and pressuring me. I want to submit this evidence to the court as well.
Updated Review
Current Resident 1338658
Verified Resident • 2025
4.8
9/3/2025
Sapphire Bay is an excellent community if you are looking for a place to rent in the Baytown area. I toured many apartment complexes in the local area and none stood out like Sapphire Bay - clean apartments, safe area, best pool facility. No regrets in my choice to live here.
Updated Review
Current Resident 1295219
Verified Resident • 2024 - 2025
5.0
8/28/2025
It jas been great living here! The staff is awesome, they have regular things for the Resident to pass by and partake in, the gym, pool and other amenities are nice. I have had an amazing experience. Would 10 out of 10 recommend!
Current Resident 1363150
Verified Resident • 2023 - 2025
5.0
8/28/2025
This is an amazing community and the staff are amazing and I highly recommend this community to anyone looking for a place to call home. They treat everyone that lives here like family and always go out of their way to accommodate their tenants.
Updated Review
Current Resident 1268245
Verified Resident • 2021 - 2025
4.7
8/19/2025
I have no other issues except the current upstairs tenants and the issues I continue to have Even maintenance has had issues with them Like I said before if they don't leave soon I will be forced to leave myself It is affecting my mental state and inconveniencing my children Management is aware
Updated Review
Current Resident 1167055
Verified Resident • 2023 - 2025
5.0
7/27/2025
Sapphire Bay is a beautiful, quiet, clean complex where we feel safe and at home. We love the way the grounds are kept, the amazing pool, and the helpfulness of staff and maintenance. After 2 years here, we are more than eased with our experience.
Current Resident 1347578
Verified Resident • 2022 - 2025
3.3
7/4/2025
The noise that is upstairs from me is like the kids run through the apartment it is very loud. I had to move my computer I work from home to my bedroom. The people that have pets do not pick up their dogs poop not only in the grass but on the sidewalk as well.
Updated Review
Current Resident 1245235
Verified Resident • 2023 - 2025
4.8
6/18/2025
I like it here. Decided to stay until I am ready to buy a home. Great location for ease of access to everything. Maintenance is fantastic. The amenities are nice. But the places is a dog lovers dream. Dog Park and Washing station on site and everyone's pretty friendly.
Current Resident 1324958
Verified Resident • 2018 - 2025
5.0
3/25/2025
Sapphire Bay is a safe, family- and pet-friendly apartment complex with a low crime rate, minimal noise, and rare police callouts. No loitering or trouble outside. Highly recommended—I referred two family members!
Current Resident 1323096
Verified Resident • 2024 - 2025
1.8
3/15/2025
Don't move here unless your white or Mexican can't have dogs unless they say so and everyone but you can have visitors rent was told to use 1100 we pay 1400 that was a lie the office staff is very rude
Updated Review
Current Resident 992747
Verified Resident • 2018 - 2024
5.0
1/27/2025
Just freaking awesome plain and simple. You will love it for real not a fake review lol office staff isn’t rude or anything. Maintenance staff is actually good and know what they are doing. The pool is freaking nice and we enjoy it in the summer.
A5
9 Available Units
1 Bed, 1 Bath | 856 sq. ft.
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A1
3 Available Units
1 Bed, 1 Bath | 691 sq. ft.
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A3
3 Available Units
1 Bed, 1 Bath | 731 sq. ft.
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A2
1 Available Unit
1 Bed, 1 Bath | 691 sq. ft.
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A4
1 Bed, 1 Bath | 731 sq. ft.
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B1
6 Available Units
2 Beds, 1 Bath | 903 sq. ft.
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C2
3 Available Units
2 Beds, 2 Baths | 1,180 sq. ft.
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C1
3 Available Units
2 Beds, 2 Baths | 1,073 sq. ft.
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C3
2 Beds, 2 Baths | 1,073 sq. ft.
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D2
2 Available Units
3 Beds, 2 Baths | 1,363 sq. ft.
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D1
1 Available Unit
3 Beds, 2 Baths | 1,363 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
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Community epIQ Grade
Renter Ratings
Review Ratings (from 22 reviews)
Noise
4.2
Grounds
4.4
Safety
4.7
Office Staff
4.5
Maintenance
4.6
Neighborhood
4.7
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
22
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
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Sapphire Bay is a 691 - 1,363 sq. ft. apartment in Baytown in zip code 77521. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Highlands, Mont Belvieu, La Porte, Channelview, Deer Park, Crosby, Pasadena, Seabrook, El Lago, Kemah, Galena Park, South Houston, and Nassau Bay.