B-
B-
Award Winner
99 W. Cedar Bayou Lynchburg Road, Baytown, TX 77521

4.3

(195 Reviews)

Move-In Specials

Up to 4 weeks FREE! Up to 4 Weeks Free on Base Rent When You Move-in by 5/31/26! Minimum lease term required, other costs and fees are excluded. Contact our tea...

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Reviews

4.3 rating

195 total reviews

(

188 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Current Resident 917264

Verified Resident 2021

3.7

6/15/2021

Great luxury apartments to the price; very clean and good environment for all ages. Very clean apartments when moved in which made the experience better knowing I was moving into a nice clean apartment. Staff is very friendly and willing to help with any issues that come up!

    Property Manager Response

    6/30/2021

    Hi Verified Resident 917264, thank you so much for your positive comments about Sapphire Bay! Please let us know if there is anything else we can do for you; we are more than happy to help!
    Review Author Icon

    Current Resident 909221

    Verified Resident 2020 - 2021

    4.5

    5/28/2021

    He is a nice community to live at great staff everything is well kept up n clean pool area is so so beautiful to see I really love the dog park area even tho I dont have a pet this is a place to call home

      Property Manager Response

      6/11/2021

      We're so glad we were able to go Beyond Expectations for you, Verified Resident 909221! Thank you for recommending Sapphire Bay! Hope you have an amazing day.
      Review Author Icon

      Current Resident 898139

      Verified Resident 2018 - 2021

      4.2

      4/28/2021

      Apartments are nice and amenities are good as well. My only issues are with the management company. Their is discrimination on how folks are treated and thats very unfortunate. There just seems to be favorability with certain groups and types of residents. Can I live here? Yes. Do I like how they treat all of us? No. As long as I dont deal with them, I am cool.

        Property Manager Response

        4/30/2021

        Hello Verified Resident 898139, thank you; we appreciate your feedback about the community and your experience. Our manager would like to speak with you if you could please give us a call at 281-864-1754. Thank you again for leaving us this response!
        Review Author Icon

        Current Resident 890945

        Verified Resident 2020 - 2021

        4.5

        4/8/2021

        Management is not all that great. Dont count on help when you need it. When weve had an issue Ive emailed and had no response at all. Maintenance team is so highly Amazing! Very sweet people. All of them, they do a great job

          Property Manager Response

          4/9/2021

          Hello Verified Resident 890945, we appreciate you taking the time to leave us this feedback. Thank you for the kind words about our maintenance team! We will be reaching out to you today to make sure you have the correct email address for the office, because we try our best to respond to all resident contacts by the end of the business day. Sorry to hear you weren t able to get through! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
          Review Author Icon

          Current Resident 887568

          Verified Resident 2019 - 2021

          4.8

          3/25/2021

          I love it and the management has been great to me. I would resign again and again. I feel safe and secure here with my children. They maintain the property and police the grounds all the time amd are very quick to address issues that arise.

            Property Manager Response

            3/30/2021

            Verified Resident 887568, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your residency. We love hearing that you ll be renewing with us! If you have further needs or questions, please reach out!-
            Review Author Icon

            Current Resident 884473

            Verified Resident 2021

            5.0

            3/16/2021

            The community is very beautiful and spacious, neighbors are so friendly and the staff is very friendly and so quick at helping with any needs. Maintenance is amazing they solve issues so quickly and are super friendly, I really appreciate the steps they are taking to ensure we stop the spread of covid

              Property Manager Response

              3/17/2021

              Verified Resident 884473, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

              Updated Review

              Review Author Icon

              Current Resident 817320

              Verified Resident 2019 - 2021

              4.5

              3/11/2021

              Excellent-Nicole, other office staff and maintaining are great!! They are always happy and accommodating- and do a terrific job! It is truly a pleasure living at Sapphire Bay, where the apartment homes are very nicely decorated with great colors, fixtures and appliances. The amenities are top notch and we look forward to the weather warming up so we can enjoy the pool. The grounds are kept clean and in very nice condition at all times.

                Property Manager Response

                3/17/2021

                Verified Resident 817320, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                Review Author Icon

                Current Resident 881912

                Verified Resident 2021

                4.7

                3/11/2021

                Sapphire Bay has made things convenient and easy for me to move in. I was able to do everything online. From the application to the lease. They provided every step I needed to complete through email or over the phone. We have a had a great experience with staff, and have no complaints.

                  Property Manager Response

                  3/17/2021

                  Verified Resident 881912, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                  Review Author Icon

                  Current Resident 881911

                  Verified Resident 2021

                  5.0

                  3/11/2021

                  Community is quiet and nice, leasing associates are super helpful and friendly, process of applying was fast and easy, apartments feel very spacious and makes a place feel like home. Sapphire bay has to be one fo the best places in town

                    Property Manager Response

                    3/17/2021

                    Verified Resident 881911, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
                    Review Author Icon

                    Current Resident 870057

                    Verified Resident 2020

                    5.0

                    2/4/2021

                    Im super happy! The apartment is absolutely beautiful and clean. We love the balcony and the view. My kids and pets adjusted very well. The staff is super friendly. They made the paperwork process super easy!

                      Property Manager Response

                      3/2/2021

                      Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                      Review Author Icon

                      Former Resident 338774

                      Resident 2020 - 2021

                      1.0

                      2/1/2021

                      I just departed from sapphire bay last month. When me and my kids first moved here things were great. Then all of a sudden we started noticing roaches. Not the tree roaches but the small ones. We dealt with this issue our whole entire lease even with having a spotless clean apartment 24/7. Pest control came out several times but that did not work at all. The community and maintenance workers are very nice but who wants to live at a "luxury" apartment filled with roaches. WORST EXPERIENCE

                        Property Manager Response

                        3/2/2021

                        Hi Anonymous, we regret to hear that your recent experience was anything less than exceptional. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                        Review Author Icon

                        Current Resident 867243

                        Verified Resident 2020

                        4.3

                        1/26/2021

                        Great experience. Staff is very professional and thoughtful. I love the access that I have as an older male to the hospitals and restaurants. The apartment complex is well kept and I love that pets are allowed.

                          Property Manager Response

                          3/23/2021

                          Verified Resident 867243... people like you really keep us motivated to raise our game even more! Please don't hesitate to get in touch if there's anything more we can do for you!
                          Review Author Icon

                          Current Resident 866187

                          Verified Resident 2020

                          5.0

                          1/23/2021

                          Sapphire Bay has been an amazing and relaxing place to move into. The rates are fair for the many floor plans they offer, and noise is down to a minimal from neighbors, showing at least me that the community has considerate neighbors. All in all, one of the best places to get a apartment in all of Baytown.

                            Property Manager Response

                            3/23/2021

                            Verified Resident 866187 - thanks for letting us know we went Beyond Expectations! We'll be sure to share with the team here at Sapphire Bay! We're so grateful to you for the positive review. Much appreciated!

                            Updated Review

                            Review Author Icon

                            Current Resident 783371

                            Verified Resident 2019 - 2020

                            5.0

                            12/31/2020

                            Exellent management and crew here at Sapphire office and Maintenance teams as well very attentive to any, problem and or issue and quickly resolves problems when and if reported would definitely give my highest recommendation to team.

                              Property Manager Response

                              4/1/2021

                              Verified Resident 783371, your review about Sapphire Bay made our day! Thanks so much for taking the time to write. Can't wait to see you again! Have an excellent day.
                              Review Author Icon

                              Current Resident 855753

                              Verified Resident 2020

                              4.7

                              12/21/2020

                              So far it has been great, the only issue I have is Someone has been taking my packages I had order 2 things online and my packages were missing from my door. Other then this the apartment is great especially the location

                                Property Manager Response

                                4/1/2021

                                Hello Verified Resident 855753 - thanks so much for the feedback. Your input matters! Can't wait to see you again. Take care!
                                Review Author Icon

                                Current Resident 838529

                                Verified Resident 2020

                                4.7

                                11/2/2020

                                new facility, reasonable price, friendly administrators. swimming pool is great. pretty quiet area without the noise. the resident in this community also are very friendly. this apartment is very convenient to go to the different restaurants and stores.

                                  Property Manager Response

                                  4/18/2021

                                  Verified Resident 838529, we're glad you had such a wonderful experience with us! Verified Resident 838529, thanks for taking the time to leave a review. We appreciate you and thank you for choosing Sapphire Bay as your home!
                                  Review Author Icon

                                  Current Resident 838227

                                  Verified Resident 2020

                                  5.0

                                  11/1/2020

                                  I love it the environment is great I feel very safe staying there I dont have any problems with anyone over there its a great place to live and call home my daughter loves standing on the balcony to watch the outside view

                                    Property Manager Response

                                    4/18/2021

                                    Hi Verified Resident 838227, thank you so much for your positive comments about Sapphire Bay! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
                                    Review Author Icon

                                    Current Resident 835825

                                    Verified Resident 2020

                                    2.0

                                    10/24/2020

                                    Most poorly managed apartment complex I have ever seen or lived in in my life!!! I have worked in the property management industry for 2 years and the job is easy. These people who work in this office are just lazy or incompetent because they cant even respond to a simple email or answer the phone DURING office hours. If giving them 0 stars was an option thats what I would have done.

                                      Property Manager Response

                                      4/18/2021

                                      Verified Resident 835825, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please reach out to us at (281) 864-1754 when you can so we can address this situation directly. Thank you and have a great day.
                                      Review Author Icon

                                      Current Resident 819961

                                      Verified Resident 2020

                                      5.0

                                      9/18/2020

                                      Increíble muy buen ambiente y tranquilo, es muy limpia toda la área y eso me agrada, buena seguridad y esta bien distribuido, el departamento cuenta con buena ubicación y tiene los electrodomésticos de buena calidad

                                        Property Manager Response

                                        11/3/2020

                                        Residente verificado 819961, muchas gracias por tu alta calificaci n! Si alguna vez necesita algo de nosotros, no dude en llamarnos o pasar por aqu . Que tengas un d a incre ble!

                                        Updated Review

                                        Review Author Icon

                                        Current Resident 795228

                                        Verified Resident 2019 - 2020

                                        3.8

                                        9/17/2020

                                        Over all when I first moved hear things were great. Since it changed from Bottera to Sapphire bay. It has steadily declined. I have had a garage break in, and had to take my own security measures. I have stayed in other apartments for less with better security. There needs to be more cameras, and better locks on the garages.

                                          Review Author Icon

                                          Current Resident 817321

                                          Verified Resident 2019 - 2020

                                          2.2

                                          9/14/2020

                                          Neighbors leave trash bags out for days. Smashed beer bottles found around apartment complex multiple times. Cigarettes everywhere. Loud neighbors. Management is nearly impossible to get a hold of when you need help.

                                            Review Author Icon

                                            Current Resident 804526

                                            Verified Resident 2019 - 2020

                                            2.5

                                            8/17/2020

                                            It started out fine and has slowly but surely declined. The maintenance is awful. The amenities are always being repaired. The gates are always broken. There just isnt much about this place that has continued to feel like a luxury apartment complex. I would highly discourage anyone to rent here.

                                              Review Author Icon

                                              Current Resident 800234

                                              Verified Resident 2019 - 2020

                                              2.5

                                              8/5/2020

                                              My comment/review wouldnt be favorable at all for multiple reasons, happenings, experiences throughout our time at Sapphire Bay. We moved in when Boterra Bay and couldnt have been more happy. From the day the management/name changed NOTHING has been the same and that said, its gone downhill since that time! We will not renew our lease without huge changes in the immediate future.

                                                Property Manager Response

                                                11/3/2020

                                                Verified Resident 800234, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (281) 864-1754 so we may identify ways to improve your experience. Thank you so much for leaving an honest review. We hope you have a great day!
                                                Review Author Icon

                                                Current Resident 799297

                                                Verified Resident 2020

                                                3.3

                                                8/3/2020

                                                I have been in my apartment for about 2 weeks thus far and have had about 5 bugs (knats, roaches, and spiders). This tells me either they did not have pest control stop by or pest control didnt do a great job. We maintain good cleanliness as we clean everyday and they isnt food left around. Our packages have gone missing at times. One of our boxes was found opened in the gym. Had to file a complaint with the company who handles the mailbox.

                                                  Property Manager Response

                                                  11/3/2020

                                                  Hi Verified Resident 799297! Thank you so much for taking the time to leave us a review stating your experience so far. I hope Luxer One was able to get your package issue resolved. In regards to pest control, would you like your apartment to be added to the pest control list? They come every Friday to spray, so anytime you would like this service to be scheduled feel free to call the office and I would be more than happy to get your apartment on the list. Hope you are having a great day! - Lynsay G.

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 775051

                                                  Verified Resident 2019 - 2020

                                                  5.0

                                                  7/21/2020

                                                  This place is amazing, theyre very fast on maintenance never had an issue with them. Office staff are very helpful & sweet. Very comfortable place to live at everyone seems to mind their own business. Gym is always clean.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A5

                                                    7 Available Units

                                                    1 Bed, 1 Bath | 856 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A3

                                                    3 Available Units

                                                    1 Bed, 1 Bath | 731 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    1 Available Unit

                                                    1 Bed, 1 Bath | 691 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A4

                                                    1 Bed, 1 Bath | 731 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B1

                                                    6 Available Units

                                                    2 Beds, 1 Bath | 903 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    C2

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,180 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    C1

                                                    3 Available Units

                                                    2 Beds, 2 Baths | 1,073 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    C3

                                                    2 Beds, 2 Baths | 1,073 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    D2

                                                    2 Available Units

                                                    3 Beds, 2 Baths | 1,363 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    D1

                                                    1 Available Unit

                                                    3 Beds, 2 Baths | 1,363 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B-
                                                    B-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 22 reviews)

                                                    Noise

                                                    4.2

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.7

                                                    Office Staff

                                                    4.5

                                                    Maintenance

                                                    4.6

                                                    Neighborhood

                                                    4.7

                                                    Survey Scores N/A

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking Available
                                                    • Direct Access Garage in Select Units
                                                    • Private Attached and Separate Garages Available
                                                    • Reserved Parking and Garages Available
                                                    Pets
                                                    • Dogs Allowed
                                                      Pet Limit: 2. Comments: Dog
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Pet Limit: 2. Comments: Cat
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 2" Faux Wood Blinds
                                                    • 24-Hour Fully equipped Fitness Center
                                                    • 24-Hour On-site Emergency Maintenance
                                                    • 24-Hour Package Lockers
                                                    • 24-Hour Yoga and Spin Studio
                                                    • Air Conditioning
                                                    • Balcony/Deck
                                                    • Business Center with Mac and PC Stations
                                                    • Carpet in Bedrooms
                                                    • Cat Friendly
                                                    • Ceiling Fans with Lighting in Bedrooms and Living Room
                                                    • Clubhouse with Kitchen
                                                    • Dishwasher
                                                    • Dog Park with Pet Pond
                                                    • Fire Pits with Outdoor Seating in Courtyard
                                                    • Gas and Charcoal Grilling Stations
                                                    • Gated Community with Remote Access
                                                    • Granite Kitchen Countertops
                                                    • Gray Wood Plank Style Flooring Throughout Living Spaces
                                                    • Large Dog Friendly
                                                    • Lawn Games and Bocce Ball Areas
                                                    • On-Site Management
                                                    • Pet Stations
                                                    • Poolside Cabanas
                                                    • Premium Cabinetry
                                                    • Private Yards in Select Units
                                                    • Putting Green
                                                    • Side by Side Refrigerator with Ice and Water Dispenser
                                                    • Single Basin Kitchen Sinks with Gooseneck Faucets
                                                    • Subway Tile Backsplash
                                                    • Swimming Pool with in Water Tanning Deck
                                                    • Walk In Closets
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                                                    Leasing

                                                    Welcome to Sapphire Bay Apartments in Baytown TX <br /> Only thirty minutes from downtown Houston, this brand-new community offers ultramodern amenities and unparalleled convenience. Located in charming Baytown, Texas, Sapphire Bay is truly a gem; featuring generously spaced one-, two-, and three-bedroom floor plans and state-of-the-art home amenities like plank-style wood flooring, large closets, and beautifully oversized terraces. For recreation and leisure, community amenities are just as enticing and include a lounge pool with in-water tanning deck, outdoor kitchen with grilling stations, expansive dog park with puppy pool, and much more. Sapphire Bay also offers both garage and lot parking for over-sized vehicles.<br /> We invite you to relax completely within our luxury apartments in Baytown, Texas. Whether you are searching for suburban charm or an alternative to nearby Houston apartments, discover your new home at Sapphire Bay.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3816

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Sapphire Bay Rated?
                                                    Based on 195 number of votes by renters, Sapphire Bay is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Sapphire Bay?
                                                    Sapphire Bay is rated 4.4 out of 5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Sapphire Bay is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Sapphire Bay?
                                                    Sapphire Bay is rated 4.2 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    How safe is Sapphire Bay?
                                                    Sapphire Bay is rated 4.7 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Sapphire Bay is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Sapphire Bay?
                                                    Sapphire Bay is rated 4.5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Who manages Sapphire Bay?
                                                    Greystar
                                                    What is the pet policy at Sapphire Bay?
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Comments: Dog
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Comments: Cat
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    Up to 4 weeks FREE! Up to 4 Weeks Free on Base Rent When You Move-in by 5/31/26! Minimum lease term required, other costs and fees are excluded. Contact our team for full details.

                                                    Contact Property

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                                                    Under New Management

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                                                    Sapphire Bay is a 691 - 1,363 sq. ft. apartment in Baytown in zip code 77521. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Highlands, Mont Belvieu, La Porte, Channelview, Deer Park, Crosby, Pasadena, Seabrook, El Lago, Kemah, Galena Park, South Houston, and Nassau Bay.