Brisa at Shadowlake Apartments
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Award Winner
2840 Shadowbriar Drive, Houston, TX 77077

3.8

(214 Reviews)

Move-In Specials

We want the apartment you see to be the apartment you love!

Reviews

3.8 rating

214 total reviews

(

109 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Current Resident 1176197

Verified Resident 2023

4.3

9/2/2023

Everything is great, love this community. I’ve recomended it to so many of my friends and family. Maintence requests are simple and they communicate fairly well. Overal great community to raise children in.

    Property Manager Response

    9/22/2023

    Verified Resident 1176197, we are so happy to read such a great review about Brisa at Shadowlake! It's experiences like yours that really keep us motivated!
    Review Author Icon

    Current Resident 1161753

    Verified Resident 2023

    4.5

    7/21/2023

    Nice place to live to overall. Office staff is really nice and community if well maintained. If I could change one thing it would be the sometimes noise level at the swimming pool area. This can be easily fixed by not allowing music at all. Love the little duckies all around the property.

      Property Manager Response

      8/14/2023

      Hi Verified Resident 1161753, thank you so much for your positive comments about Brisa at Shadowlake!
      Review Author Icon

      Current Resident 1154489

      Verified Resident 2023

      5.0

      6/28/2023

      I have been extremely pleased with the service at Beisa. I have submitted several tickets since moving in and maintenance response on any item I have submitted has been prompt and any resulting work has been completed in a timely manner.

        Property Manager Response

        7/4/2023

        Verified Resident 1154489, it's experiences like yours that really keep us motivated! Thank you so much for the positive review!
        Review Author Icon

        Current Resident 1136085

        Verified Resident 2023

        4.7

        5/1/2023

        Hasta el momento todo a estado bien, no he tenido que solicitar nada a mantenimiento, solo quisiera saber cuando abrirán la piscina por que solo dijeron que la iban a cerrar hasta nuevo aviso pero no dijeron el por qué y ya tiene 2 semanas y aun no la abren

          Property Manager Response

          5/3/2023

          Verified Resident 1136085, we are so happy to read such a great review about Brisa at Shadowlake!
          Review Author Icon

          Current Resident 1124760

          Verified Resident 2013 - 2023

          3.0

          3/24/2023

          No, it will be a negative comment and i don't want anything that will hurt your marketing strategy. I am no longer a happy resident and will not recommend the apartment to friends and relatives. Sorry about that.

            Property Manager Response

            3/26/2023

            Verified Resident 1124760, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (281) 497-3078 to discuss this further.
            Review Author Icon

            Current Resident 1122294

            Verified Resident 2021 - 2023

            5.0

            3/16/2023

            From the very first day up until now my stay here has been very Very beautiful and satisfying, noise levels are very low and almost non Existent, premises is very clean, staff very courteous and Neighbors well behaved.

              Property Manager Response

              3/21/2023

              Verified Resident 1122294, reviews like this give us motivation and help us ensure we provide high-quality care.

              Updated Review

              Review Author Icon

              Current Resident 1075808

              Verified Resident 2022

              4.5

              2/10/2023

              Very clean property, spacious well taken care of units, plenty of available parking. This place is honestly a dream. My family and I love it here! My only consistent complaint is our extremely loud neighbors, but other than that everything else has exceeded our expectations.

                Property Manager Response

                2/13/2023

                Thank you for the high star rating! Brisa at Shadowlake

                Updated Review

                Review Author Icon

                Current Resident 1041449

                Verified Resident 2020 - 2022

                4.3

                10/25/2022

                Brisa @ Shadowlake Community is a place where you always get what you bargain for. From the look on the outside to the inside, the management and all. It's a cute community with many amenities and features for satisfaction of the residents. It's a nice experience for me. EVERYTHING WORK EFFECTIVELY.

                  Property Manager Response

                  10/27/2022

                  Thank you so much for your positive comments about Brisa at Shadowlake! Thank you, and have a fantastic day! Brisa at Shadowlake

                  Updated Review

                  Review Author Icon

                  Current Resident 911860

                  Verified Resident 2011 - 2022

                  5.0

                  10/14/2022

                  My experience in this community is great. I love this property. Especially the people who managing the property headed by Ms. Brenda very friendly and efficient people. The surrounding as well is clean and very well kept Thank You.

                    Property Manager Response

                    10/16/2022

                    Thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

                    Updated Review

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                    Current Resident 1009392

                    Verified Resident 2021 - 2022

                    3.8

                    10/11/2022

                    I rented the appartment 2022 and so far things are good for me and my family. the staff is profesion and maintenance are working where there is a request.,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

                      Property Manager Response

                      10/13/2022

                      Your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!
                      Review Author Icon

                      Current Resident 1067196

                      Verified Resident 2020 - 2022

                      3.8

                      9/18/2022

                      The apartments are a good deal. They’re not extremely expensive, but that’s because they are older. However, the complex does a good job of upkeep and maintenance. The insulation is not good, so if your room in by the outside it’ll be extra hot in the summer or cold in the winter. There’s nothing the complex can do if they don’t want to fix the insulation. Safety is okay, but I would keep your guard up. A converter was stolen off a work vehicle here. The complex does have cameras now, so that is good. Overall, it isn’t perfect but it is a good place to live. Flooding isn’t bad either which is hard to find in Houston!

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                        Current Resident 1066676

                        Verified Resident 2021 - 2022

                        4.7

                        9/16/2022

                        Very good experience whenever I have to place a request maintenance arrive within 24 hours. Landscaping is very clean and neat. I enjoy the pool area it’s calming the barbecue area it’s also very clean. There should be a sign outside stating no pets in the area or in the pool because I didn’t witness someone washing their dog in the pool and when I called There was no answer so it will be nice to have a sign in the pool area stating no pets instead of just on this portal.

                          Property Manager Response

                          9/21/2022

                          We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! Brisa at Shadowlake
                          Review Author Icon

                          Current Resident 1016662

                          Verified Resident 2022

                          4.8

                          4/16/2022

                          Since the first visit I felt very supported by Brisa team. I was moving from other country to the US, and the help they provided me during the leasing process was key for my decision. The community is super convenient, very well maintained and managed.

                            Property Manager Response

                            4/20/2022

                            We are so happy to read such a great review about Brisa at Shadowlake! Thank you, and have a fantastic day! Brisa at Shadowlake
                            Review Author Icon

                            Current Resident 1008469

                            Verified Resident 2018 - 2021

                            3.3

                            3/21/2022

                            This apt community has been awesome with cleanliness and maintenance arrives fast but safety is a rising concern for me as we don't have security and there have been multiple car break ins including mine. Also other infractions that bring police involvement. Also it is very loud sometimes, neighbors upstairs who make loud noises and dogs whom owners allow to be on the patio all day bark so loudly. Also wish the gym had more working equipment and problematic appliances in units should be switched out more.

                              Review Author Icon

                              Current Resident 971113

                              Verified Resident 2020 - 2021

                              4.8

                              11/14/2021

                              Brisa at Shadowlake has been an exceptional place to live. Ive been here since September of 2020 and have not had any issues with management or maintenance. Theyve always accommodated me and have always fulfilled my requests. Maintenance and management are the most important to me when it comes to leasing an apartment, and I can say theyve all been awesome! Highly recommend, and if I were to renew my lease anywhere, I would most definitely renew it here!

                                Property Manager Response

                                11/18/2021

                                Thank you so much for your positive comments about Brisa at Shadowlake! Thank you again for the great review! Brisa at Shadowlake
                                Review Author Icon

                                Current Resident 963922

                                Verified Resident 2021

                                4.3

                                10/24/2021

                                The staffs are very welcoming and willing to slove my problem each time I go the office also the environment is very clean, quiet in my apartment the it is more of a house it has enough space especially the closet are very big, the restroom clean as well

                                  Property Manager Response

                                  11/18/2021

                                  We are so happy to read such a great review about Brisa at Shadowlake! Thank you, and have a fantastic day! Brisa at Shadowlake
                                  Review Author Icon

                                  Current Resident 962056

                                  Verified Resident 2021

                                  4.8

                                  10/18/2021

                                  A great place to live and management does an excellent job on keeping up the residents requests and maintain the complex clean and livable. The common areas are always kept clean, maintenance is done in a timely manner. I'm highly satisfied with the management

                                    Property Manager Response

                                    10/22/2021

                                    We're glad you had such a wonderful experience with us! Thanks again for the recommendation, and have an amazing day! Brisa at Shadowlake
                                    Review Author Icon

                                    Current Resident 956562

                                    Verified Resident 2019 - 2021

                                    4.5

                                    10/8/2021

                                    Overall, a great place to live. Great floorplans and features at a reasonable price. Easy access to food, shopping, and major roadways. Management responds quickly to any issues/service calls (only 2 minor ones in 2 years).

                                      Property Manager Response

                                      10/14/2021

                                      We are so happy to read such a great review about Brisa at Shadowlake! Thanks for taking the time to leave a review. Have a fantastic day! Brisa at Shadowlake
                                      Review Author Icon

                                      Current Resident 956282

                                      Verified Resident 2021

                                      4.7

                                      10/8/2021

                                      Estoy conforme con la residencia, hasta los momentos todo lo veo en orden y buen administrado. Lo único malo es que en la of hay muy pocas personas que hablan español y me es difícil comunicarme con ellos .

                                        Property Manager Response

                                        10/14/2021

                                        Thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Best wishes, Brisa at Shadowlake
                                        Review Author Icon

                                        Current Resident 927289

                                        Verified Resident 2016 - 2021

                                        5.0

                                        7/14/2021

                                        My overall experience has been extremely good!! The office staff, even after several changes over the years has remained very professional and absolutely amazing! I can't say enough about the maintenance crew...awesome guys, even during the pandemic!! Thank you all for the great work!

                                          Updated Review

                                          Review Author Icon

                                          Current Resident 801733

                                          Verified Resident 2020 - 2021

                                          4.5

                                          6/21/2021

                                          This is a beautiful community with great staff, maintenance and grounds. Like any other place, it has its small problems but the good definitely outweighs the bad! The front office staff is approachable and friendly and maintenance always greets us outside and are very professional when entering our home for any issues. My family loves it here and we are hoping to be here for a long time!

                                            Property Manager Response

                                            6/26/2021

                                            Your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Brisa at Shadow
                                            Review Author Icon

                                            Current Resident 908054

                                            Verified Resident 2021

                                            5.0

                                            5/25/2021

                                            Brisa has been amazing since I stepped foot in my apartment. I can't wait to make it my home. From the beginning it just had a sense of comfort, and it's very well lit on all the hallways. I am a light sleeper and I have enjoyed not being abruptly woken up by anything. I am very happy here.

                                              Property Manager Response

                                              5/25/2021

                                              Thank you for taking the time to leave a review for us at Brisa at Shadowlake. We're happy we could meet your expectations! Brisa at Shadowalake
                                              Review Author Icon

                                              Current Resident 901699

                                              Verified Resident 2017 - 2021

                                              4.7

                                              5/9/2021

                                              Great community, excellent apartment, clean, good neighbors etc. I will recommend brisa apartment complex to friends and colleagues all over the place to come here. Great access to any where you going, airport, shopping, restaurants, zoo, name it

                                                Property Manager Response

                                                5/12/2021

                                                Thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day! Brisa at Shadowlake
                                                Review Author Icon

                                                Current Resident 897239

                                                Verified Resident 2021

                                                5.0

                                                4/26/2021

                                                Its been great so far, only thing I would complain is parking and people not picking up poop from there dogs. I think parking is one main thing they should fix or figure out. Everything else is up kept and really nice staff and answers at a timely manner

                                                  Property Manager Response

                                                  4/26/2021

                                                  We're happy to hear you had such a positive experience with our team! We truly appreciate your honest feedback. Brisa at Shadowlake
                                                  Review Author Icon

                                                  Current Resident 884540

                                                  Verified Resident 2020 - 2021

                                                  3.0

                                                  3/16/2021

                                                  Apartments near us have been noisy repeatedly when Im trying to sleep. If you report it to the office or email them an apt # nothing is done but a general email saying building so and so is too loud. Maintenance has repeatedly not fixed the same issue.

                                                    Property Manager Response

                                                    3/16/2021

                                                    Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 497-3078. We look forward to hearing from you.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    2 Available Units

                                                    1 Bed, 1 Bath | 740 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 979 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B3

                                                    5 Available Units

                                                    2 Beds, 2 Baths | 1,246 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B1

                                                    5 Available Units

                                                    2 Beds, 1 Bath | 1,082 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    B2

                                                    2 Available Units

                                                    2 Beds, 2 Baths | 1,127 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C1

                                                    1 Available Unit

                                                    3 Beds, 2 Baths | 1,300 sq. ft.

                                                    Contact property for pricing

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A-
                                                    A-

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 9 reviews)

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.9

                                                    Maintenance

                                                    4.9

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores N/A

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    9

                                                    Manager’s Review Engagement

                                                    A

                                                    Percentage of reviews responded to

                                                    88.89%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    10.44 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Facilities
                                                    • Washer/Dryer
                                                    Parking
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $200. Fee: $300 ~ 300. Rent: $25. Restrictions: We welcome up to 2 pets per home. There is a $300 Non-refundable fee and a $200 refundable fee after move-out. Pet fee is $300. Monthly Pet Rent is minimum of $20 and max $25. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2. Comments: Birds
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                                                    • Dogs Allowed
                                                      Deposit: $200. Fee: $300 ~ 300. Rent: $25. Restrictions: We welcome up to 2 pets per home. There is a $300 Non-refundable fee and a $200 refundable fee after move-out. Pet fee is $300. Monthly Pet Rent is minimum of $20 and max $25. Please call our Leasing Office for complete Pet Policy information.. Pet Limit: 2. Comments: Birds
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                                                    Other
                                                    • Air Conditioning
                                                    • Amazon Hub Lockers
                                                    • Attached, Direct Access, and Detached Garages*
                                                    • BBQ and Picnic Area
                                                    • Balcony/Deck
                                                    • Business Center
                                                    • Car Wash Location on Site
                                                    • Cat Friendly
                                                    • Controlled Access
                                                    • Dishwasher
                                                    • Fitness Center
                                                    • Large Dog Friendly
                                                    • Media Center
                                                    • Outdoor Lounge Area with TV
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Swimming Pool and Spa
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                                                    Leasing

                                                    We want the apartment you see to be the apartment you love. As about our BE Satisfied Guarantee today! Adjacent to Houston's Westchase Financial District, our community is only 20 minutes to the Galleria in Uptown Houston and minutes from all other major hotspots in Houston. Our location near the Sam Houston Parkway, the Westpark Tollway and Interstate 10 makes commuting a breeze. Enjoy the best of both worlds with updated community amenities along with top of the line apartments features. Nine-foot ceilings, modern walk-through kitchens, and spacious floor plans will make your home feel like a lavish getaway.
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                                                    Leasing Options

                                                      • Available months 3,4,5,6,7,8,9,10,11,12,13

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 08:30 AM - 05:30 PM
                                                    • Tuesday: 09:30 AM - 05:30 PM
                                                    • Wednesday: 08:30 AM - 05:30 PM
                                                    • Thursday: 09:30 AM - 05:30 PM
                                                    • Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3785

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Brisa at Shadowlake Apartments Rated?
                                                    Based on 214 number of votes by renters, Brisa at Shadowlake Apartments is currently rated 3.8 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Brisa at Shadowlake Apartments?
                                                    Brisa at Shadowlake Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Brisa at Shadowlake Apartments is rated 4.9 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    What are noise levels like at Brisa at Shadowlake Apartments?
                                                    Brisa at Shadowlake Apartments is rated 4.5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Brisa at Shadowlake Apartments?
                                                    Brisa at Shadowlake Apartments is rated 4.3 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Brisa at Shadowlake Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Brisa at Shadowlake Apartments?
                                                    Brisa at Shadowlake Apartments is rated 4.9 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 88.89% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 10.44 days to their community reviews in the past year.
                                                    Who manages Brisa at Shadowlake Apartments?
                                                    Greystar
                                                    What is the pet policy at Brisa at Shadowlake Apartments?
                                                    Cats Allowed
                                                    Deposit: $200
                                                    Fee: $300 ~ 300
                                                    Rent: $25
                                                    Restrictions: We welcome up to 2 pets per home. There is a $300 Non-refundable fee and a $200 refundable fee after move-out. Pet fee is $300. Monthly Pet Rent is minimum of $20 and max $25. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Comments: Birds
                                                    Dogs Allowed
                                                    Deposit: $200
                                                    Fee: $300 ~ 300
                                                    Rent: $25
                                                    Restrictions: We welcome up to 2 pets per home. There is a $300 Non-refundable fee and a $200 refundable fee after move-out. Pet fee is $300. Monthly Pet Rent is minimum of $20 and max $25. Please call our Leasing Office for complete Pet Policy information.
                                                    Pet Limit: 2
                                                    Comments: Birds
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    What is the move-in special?
                                                    We want the apartment you see to be the apartment you love!

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                                                    Under New Management

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                                                    Brisa at Shadowlake Apartments is a 740 - 1,300 sq. ft. apartment in Houston in zip code 77077. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.

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