3.8
We want the apartment you see to be the apartment you love!
3.8 rating
214 total reviews
(
109 Verified
)
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Summarized by generative AI from text of customer reviews
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Current Resident 1176197
Verified Resident • 2023
4.3
9/2/2023
Everything is great, love this community. I’ve recomended it to so many of my friends and family. Maintence requests are simple and they communicate fairly well. Overal great community to raise children in.
9/22/2023
Current Resident 1161753
Verified Resident • 2023
4.5
7/21/2023
Nice place to live to overall. Office staff is really nice and community if well maintained. If I could change one thing it would be the sometimes noise level at the swimming pool area. This can be easily fixed by not allowing music at all. Love the little duckies all around the property.
8/14/2023
Current Resident 1154489
Verified Resident • 2023
5.0
6/28/2023
I have been extremely pleased with the service at Beisa. I have submitted several tickets since moving in and maintenance response on any item I have submitted has been prompt and any resulting work has been completed in a timely manner.
7/4/2023
Current Resident 1136085
Verified Resident • 2023
4.7
5/1/2023
Hasta el momento todo a estado bien, no he tenido que solicitar nada a mantenimiento, solo quisiera saber cuando abrirán la piscina por que solo dijeron que la iban a cerrar hasta nuevo aviso pero no dijeron el por qué y ya tiene 2 semanas y aun no la abren
5/3/2023
Current Resident 1124760
Verified Resident • 2013 - 2023
3.0
3/24/2023
No, it will be a negative comment and i don't want anything that will hurt your marketing strategy. I am no longer a happy resident and will not recommend the apartment to friends and relatives. Sorry about that.
3/26/2023
Current Resident 1122294
Verified Resident • 2021 - 2023
5.0
3/16/2023
From the very first day up until now my stay here has been very Very beautiful and satisfying, noise levels are very low and almost non Existent, premises is very clean, staff very courteous and Neighbors well behaved.
3/21/2023
Updated Review
Current Resident 1075808
Verified Resident • 2022
4.5
2/10/2023
Very clean property, spacious well taken care of units, plenty of available parking. This place is honestly a dream. My family and I love it here! My only consistent complaint is our extremely loud neighbors, but other than that everything else has exceeded our expectations.
2/13/2023
Updated Review
Current Resident 1041449
Verified Resident • 2020 - 2022
4.3
10/25/2022
Brisa @ Shadowlake Community is a place where you always get what you bargain for. From the look on the outside to the inside, the management and all. It's a cute community with many amenities and features for satisfaction of the residents. It's a nice experience for me. EVERYTHING WORK EFFECTIVELY.
10/27/2022
Updated Review
Current Resident 911860
Verified Resident • 2011 - 2022
5.0
10/14/2022
My experience in this community is great. I love this property. Especially the people who managing the property headed by Ms. Brenda very friendly and efficient people. The surrounding as well is clean and very well kept Thank You.
10/16/2022
Updated Review
Current Resident 1009392
Verified Resident • 2021 - 2022
3.8
10/11/2022
I rented the appartment 2022 and so far things are good for me and my family. the staff is profesion and maintenance are working where there is a request.,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
10/13/2022
Current Resident 1067196
Verified Resident • 2020 - 2022
3.8
9/18/2022
The apartments are a good deal. They’re not extremely expensive, but that’s because they are older. However, the complex does a good job of upkeep and maintenance. The insulation is not good, so if your room in by the outside it’ll be extra hot in the summer or cold in the winter. There’s nothing the complex can do if they don’t want to fix the insulation. Safety is okay, but I would keep your guard up. A converter was stolen off a work vehicle here. The complex does have cameras now, so that is good. Overall, it isn’t perfect but it is a good place to live. Flooding isn’t bad either which is hard to find in Houston!
Current Resident 1066676
Verified Resident • 2021 - 2022
4.7
9/16/2022
Very good experience whenever I have to place a request maintenance arrive within 24 hours. Landscaping is very clean and neat. I enjoy the pool area it’s calming the barbecue area it’s also very clean. There should be a sign outside stating no pets in the area or in the pool because I didn’t witness someone washing their dog in the pool and when I called There was no answer so it will be nice to have a sign in the pool area stating no pets instead of just on this portal.
9/21/2022
Current Resident 1016662
Verified Resident • 2022
4.8
4/16/2022
Since the first visit I felt very supported by Brisa team. I was moving from other country to the US, and the help they provided me during the leasing process was key for my decision. The community is super convenient, very well maintained and managed.
4/20/2022
Current Resident 1008469
Verified Resident • 2018 - 2021
3.3
3/21/2022
This apt community has been awesome with cleanliness and maintenance arrives fast but safety is a rising concern for me as we don't have security and there have been multiple car break ins including mine. Also other infractions that bring police involvement. Also it is very loud sometimes, neighbors upstairs who make loud noises and dogs whom owners allow to be on the patio all day bark so loudly. Also wish the gym had more working equipment and problematic appliances in units should be switched out more.
Current Resident 971113
Verified Resident • 2020 - 2021
4.8
11/14/2021
Brisa at Shadowlake has been an exceptional place to live. Ive been here since September of 2020 and have not had any issues with management or maintenance. Theyve always accommodated me and have always fulfilled my requests. Maintenance and management are the most important to me when it comes to leasing an apartment, and I can say theyve all been awesome! Highly recommend, and if I were to renew my lease anywhere, I would most definitely renew it here!
11/18/2021
Current Resident 963922
Verified Resident • 2021
4.3
10/24/2021
The staffs are very welcoming and willing to slove my problem each time I go the office also the environment is very clean, quiet in my apartment the it is more of a house it has enough space especially the closet are very big, the restroom clean as well
11/18/2021
Current Resident 962056
Verified Resident • 2021
4.8
10/18/2021
A great place to live and management does an excellent job on keeping up the residents requests and maintain the complex clean and livable. The common areas are always kept clean, maintenance is done in a timely manner. I'm highly satisfied with the management
10/22/2021
Current Resident 956562
Verified Resident • 2019 - 2021
4.5
10/8/2021
Overall, a great place to live. Great floorplans and features at a reasonable price. Easy access to food, shopping, and major roadways. Management responds quickly to any issues/service calls (only 2 minor ones in 2 years).
10/14/2021
Current Resident 956282
Verified Resident • 2021
4.7
10/8/2021
Estoy conforme con la residencia, hasta los momentos todo lo veo en orden y buen administrado. Lo único malo es que en la of hay muy pocas personas que hablan español y me es difícil comunicarme con ellos .
10/14/2021
Current Resident 927289
Verified Resident • 2016 - 2021
5.0
7/14/2021
My overall experience has been extremely good!! The office staff, even after several changes over the years has remained very professional and absolutely amazing! I can't say enough about the maintenance crew...awesome guys, even during the pandemic!! Thank you all for the great work!
Updated Review
Current Resident 801733
Verified Resident • 2020 - 2021
4.5
6/21/2021
This is a beautiful community with great staff, maintenance and grounds. Like any other place, it has its small problems but the good definitely outweighs the bad! The front office staff is approachable and friendly and maintenance always greets us outside and are very professional when entering our home for any issues. My family loves it here and we are hoping to be here for a long time!
6/26/2021
Current Resident 908054
Verified Resident • 2021
5.0
5/25/2021
Brisa has been amazing since I stepped foot in my apartment. I can't wait to make it my home. From the beginning it just had a sense of comfort, and it's very well lit on all the hallways. I am a light sleeper and I have enjoyed not being abruptly woken up by anything. I am very happy here.
5/25/2021
Current Resident 901699
Verified Resident • 2017 - 2021
4.7
5/9/2021
Great community, excellent apartment, clean, good neighbors etc. I will recommend brisa apartment complex to friends and colleagues all over the place to come here. Great access to any where you going, airport, shopping, restaurants, zoo, name it
5/12/2021
Current Resident 897239
Verified Resident • 2021
5.0
4/26/2021
Its been great so far, only thing I would complain is parking and people not picking up poop from there dogs. I think parking is one main thing they should fix or figure out. Everything else is up kept and really nice staff and answers at a timely manner
4/26/2021
Current Resident 884540
Verified Resident • 2020 - 2021
3.0
3/16/2021
Apartments near us have been noisy repeatedly when Im trying to sleep. If you report it to the office or email them an apt # nothing is done but a general email saying building so and so is too loud. Maintenance has repeatedly not fixed the same issue.
3/16/2021
A1
2 Available Units
1 Bed, 1 Bath | 740 sq. ft.
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A2
1 Bed, 1 Bath | 979 sq. ft.
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B3
5 Available Units
2 Beds, 2 Baths | 1,246 sq. ft.
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B1
5 Available Units
2 Beds, 1 Bath | 1,082 sq. ft.
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B2
2 Available Units
2 Beds, 2 Baths | 1,127 sq. ft.
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C1
1 Available Unit
3 Beds, 2 Baths | 1,300 sq. ft.
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Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings (from 9 reviews)
Noise
4.5
Grounds
4.7
Safety
4.3
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Scores N/A
Review Count
Number of reviews in the past 365 days
9
Manager’s Review Engagement
Percentage of reviews responded to
88.89%
Manager’s Review Reply Time
Average time to respond to reviews
10.44 days
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Brisa at Shadowlake Apartments is a 740 - 1,300 sq. ft. apartment in Houston in zip code 77077. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, Missouri City, Pearland, South Houston, Fresno, Manvel, Pasadena, Road Spring, Arcola, and Cypress.