Weston

relema

Resident • 2005 - 2013

I moved into this complex in 2005 and loved the complex and the management. My neighbor was one of the staff and I could get any problems fixed immediately . In 2009 my husband and I moved apt in the complex and the experience was good they did not charge us for anything . We recently moved last month and I agree since the new management this complex went downhill. Maitenance is awful. They charged us for valet trash but the valet trash people never took away our trash. Finally on move out they charged us for drip pans oven cleaning and carpet cleaning. This was ridiculous as the drip pans I replaced on moving out , the over was clean on moveout and the carpet stain was documented on move in and we had been asking for new carpet for the last two years. Sadly this place is not what it use to be.

anonymous

Resident • 2012 - 2013

DO NOT LIVE HERE! There are many things wrong with this apt complex. Maintenance is slow - it regularly took over a week for requests to be processed. We lived on the 3rd floor, and there was one section of the ceiling that was would suffer water damage when it rained (no leaks, fortunately, but it left an ugly discolored section that would bulge down a bit). The appliances needed repair more than a few times. The neighbors were generally rude, frequently loud, and would sometimes leave vomit in the elevator/stairwell. Management will try and charge you exorbitant fees on move out - you're not going to see any of your deposit back, and you'll have to fight to avoid a several hundred dollar bill for an apartment that's been left in good shape. It's not worth the hassle.

anonymous

Resident • 2012 - 2013

RUN AWAY! DO NOT SIGN A LEASE HERE! It may seem like a good deal, but BROMPTON COURT IS TRULY HORRIFIC! Management is combative, dismissive and incompetent. Maintenance requests are either ignored, forgotten, or fixed in the cheapest possible way. Water outages occur 2-3 times a month on average. There have apparently been numerous thefts in the complex, but they've only told the residents about 1 of them. My bike was stolen despite being chained. They add unadvertised fees to your rent ($25/month trash fee). They lied to me about what I would be getting when I signed my lease (they said I would have hardwood floors, but instead I have cheap vinyl flooring that's constantly peeling up. This is the WORST place I have ever lived. Read more: http://www.apartmentratings.com/rate/TX-Houston-Brompton-Co

anonymous

Resident • 2002 - 2013

The management is beyond incompetent. They genuinely have no regard at all for the residents. I have sewer water all over my bathroom from a nonfunctional toilet in my only bathroom. I made a request during business hours and nobody responded. I called the emergency line and evidently it is not an emergency. Yes, sewer water running all over the bathroom floor and not having a useable toilet is not considered an emergency. I have also had problems with getting my refrigerator and my air conditioner repaired. These are essential parts of daily living. I can't wait to move. There are a lot of apartment complexes in Houston. Do not subject yourself to being treated like this!!!!!

anonymous

Resident • 2012 - 2013

I would not recommend Brompton Court Apartments. The management is atrocious. All of the managers are rude, unhelpful, and unprofessional. When asked simple questions, they provide flippant responses such as "how would I know about the shuttle we offer, I don't drive the bus!". Getting maintenance requests completed in a timely fashion is close to impossible. I have been living here almost a year now and I still have a hole in my ceiling with a pipe coming into our apartment! The walls are thin, and you can hear your neighbor's conversations. They falsely advertise free parking. There is an optional monthly parking fee that reserves you a parking spot. Almost all of the parking spots are reserved, so it is incredibly difficult to find a non-reserved parking spot. Many of the lights in the parking lots are broken and it feels unsafe to walk to my car at night or early in the morning. I have found several cheaper, safer, and more friendly apartments in the same neighborhood. I will not renew my contract with Brompton Court, and I would not recommend the apartments to my worst enemy.

HoustonMom

Resident • 2011 - 2013

The water is going to be turned off again in the entire apartment complex this Wednesday, 08/14/13, for at least 8 hours. Last time they turned off the water on July 31, for over 10 hours, again - in the entire apartment complex. No hot or cold water during these shutdowns. Horrible!!!

anonymous

prospective • Visited 2012

It was awful, especially the staff. They made mistake date when i moved on, and they had lied to me at the first time. Fortunately, my contract just for four months. However, they haven't returned my security deposit $500 yet since I moved out on Dec 29 2012. Don't rent this apartment!!

anonymous

Resident • 2010 - 2012

I do not think the complex maintanence did a good job. The facility is very old which gives a lot of AC and refrigerators' problems. The staffs responded to repair requests very slowly. Once I have to wait three weeks in the summer to get my AC fixed. The Hallways and Laudary rooms are usually not clean. I had cockroaches problems as well. In general, it is not a good place to move in.

steinp91

Resident • 2009 - 2012

The new management at this apartment complex is incompetent, sleazy and fraudulent. Once the tenant moves out they look to find small or non-existing faults to extract money from the the former tenant. For anyone considering renting there beware of 1. Faulty elevators, 2. mice 3. large ugly water bugs and roaches. 4. Airconditioning problems and break downs 4. Pluming problems. 5.Managements is not responsive to apartment problems, and very slow to complete repairs. Do not be fooled by the seemingly lower rents. This is due to lower quality. I know, I lived there for 2 years and I suffered the consequences. Finally I moved out, I left the space in better condition than when I moved in. In spite of that they had the nerve to try to extract $275 for nothing. I used to deal with a lady April who was fair and decent in her dealing with tenants. When I called to complain about this unfair charge I was informed that April left the company. A new manager named Roger was very rude and refused to listen to my complaint. If you consider the Brompton Court Apartmnts for a residence THINK TWICE. It is only going to be trouble.