Quail Creek Apartments
B+
B+
Award Winner
2024 Quail Creek Road, Laredo, TX 78045

4.3

(227 Reviews & Surveys)
$950 - $1,100/mo

Reviews

4.3 rating

167 total reviews

(

142 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Current Resident 1412332

Verified Resident 2026

5.0

3/30/2026

Very nice and comfortable community where all tenants are friendly, along with all the staff. All the community here has been very friendly and helpful to all along w the privacy and security of all vehicles

    Review Author Icon

    Current Resident 1411815

    Verified Resident 2024 - 2026

    5.0

    3/23/2026

    I like it, very calm and good neighbors. Everything is close by and has nice facilities. They have the option to pay rent online which is great and very convenient. Something breaks down you put the order online and they're quick to fix it.

      Property Manager Response

      3/24/2026

      Thank you for complimenting our team and community. We are glad that our team has been attentive to your needs and that you have gotten along with your fellow neighbors thus far. We will let our maintenance know their prompt service has not gone unnoticed. If there is anything you need, please let us know.
      Review Author Icon

      Current Resident 1398406

      Verified Resident 2025 - 2026

      4.8

      1/14/2026

      Atendieron mi solicitud el mismo dia que se hizo el reporte, aun cuando yo no estaba disponible en el domicilio, trabajo con rapidez y si ningun problema despues de haber solucionado el problema, muy eficaces en su trabajo

        Property Manager Response

        1/15/2026

        Nos enorgullece la capacidad de nuestro equipo de mantenimiento para solucionar los problemas con rapidez y eficacia, por lo que nos complace recibir estos comentarios. Gracias por compartir lo excelente que es su trabajo!
        Review Author Icon

        Current Resident 1392220

        Verified Resident 2025

        5.0

        12/15/2025

        A Great quiet community that is respectful towards each other. Great location too that has plenty of access to: Restaurants, retail, highway, schools etc A Friendly and courteous staff always eager to help. Very comfortable living.

          Property Manager Response

          12/16/2025

          What a fantastic review, thank you! We love hearing from our residents and are very happy to know how content you are in our community. We appreciate you shouting out our team and hope you continue to enjoy your time with us.
          Review Author Icon

          Prospective Resident 1387884

          Verified ProspectVisited 2025

          3.5

          11/26/2025

          Community is well maintained but needs more follow up from staff. Application and payment were submitted as requested but no follow up has been made after a week!! Calling to the property is not accessible. Also, the calendar to tour is wrong on the website.

            Review Author Icon

            Current Resident 1380926

            Verified Resident 2024 - 2025

            5.0

            10/27/2025

            Hasta el momento no hay ning?n problema todo se resuelve con rapidez vecindario muy tranquilo y respetuoso nos sentimos con mucha seguridad tanto personal como en nuestros autos el departamento muy bien acondicionado

              Property Manager Response

              10/30/2025

              Nos alegra mucho saber que est satisfecho con su apartamento, la tranquilidad de nuestra comunidad y el excelente servicio de nuestro equipo. Su rese a y calificaci n fueron lo mejor de nuestro d a!
              Review Author Icon

              Prospective Resident 1353666

              Verified ProspectVisited 2025

              4.5

              7/28/2025

              The experience was a nice one. The lady giving us a tour let us know exactly what we were getting and answered all the questions I had. She was very helpful and even gave us an idea of how much it would cost to live there.

                Property Manager Response

                7/31/2025

                We are so happy to hear that you enjoyed your touring experience with us! We aim to make all of our interactions as informative and comfortable as possible, so your kind words reinforce that effort. Please let us know if there is anything else we can do for you.
                Review Author Icon

                Current Resident 1336932

                Verified Resident 2024 - 2025

                3.7

                5/19/2025

                I love the front office staff. Apartments are decent. Maintenance is the absolute worst. Not only do they take extremely long to meet one's needs, they do not show any interest in the tenant's concerns or worries.

                  Property Manager Response

                  6/24/2025

                  It is reassuring to hear that you are satisfied with the work of our office team and are generally content with your home. We also acknowledge your comments about our maintenance services and hope to learn more about your encounter so we may take proper action for your needs. When you have a moment, please do not hesitate to visit us in the office or call us for the best assistance.
                  Review Author Icon

                  Prospective Resident 1322171

                  Verified ProspectVisited 2025

                  4.8

                  3/10/2025

                  Great customer service. I was able To tour apartments that same day . Application process was quick and easy, appreciate someone answering my questions. Glad that open hours are followed someone was on site to help Me .

                    Property Manager Response

                    3/12/2025

                    Our team is driven to deliver exceptional service, so we are glad you felt well cared for every step of the way. We appreciate your compliments for our responsiveness and encourage you to let us know additional ways we can help. Thank you!
                    Review Author Icon

                    Current Resident 536782

                    Resident 2020 - 2025

                    1.0

                    1/1/2025

                    Roaches. Management does nothing

                    Don't fall for these obvious fake reviews. Check on Google reviews and you'll see the difference. There are roaches. They rarely fumigate and when they do, they only spray the kitchen cabinets. Maybe behind the fridge if you're lucky. Don't live here if you plan on keeping any food in the pantry because there will be roaches in there

                      Property Manager Response

                      1/3/2025

                      Thank you so much for sharing your concerns. We offer regular pest control services and encourage residents to keep their homes clean and report any problems to us. As you have reviewed anonymously, we are unable to look up your information in order to assist you. Please call or come by our office so we may learn more and address any persisting concerns you may have.
                      Review Author Icon

                      Current Resident 1294609

                      Verified Resident 2024

                      4.8

                      11/15/2024

                      Thank you for making living in this community great! My questions or concerns are addressed and taken care of promptly. Staff is always helpful and courteous. Thank you for taking such good care of us

                        Property Manager Response

                        11/19/2024

                        It has been our pleasure to assist you. Thank you for taking the time to acknowledge our team's hard work, and have a wonderful day.
                        Review Author Icon

                        Prospective Resident 1278964

                        Verified ProspectVisited 2024

                        5.0

                        9/10/2024

                        It was great, still waiting to see if my application was accepted. I'm looking forward on living in Quail creek apartments. The environment meets all my needs. Can't wait to move in !!!! All the amenities are perfect!!

                          Property Manager Response

                          9/13/2024

                          We're always eager to share all the amazing benefits our community offers, and we're glad you feel as enthusiastic about our homes as we do! Please reach out to us directly so we can get you an update on your application. We hope to welcome you soon!

                          Updated Review

                          Review Author Icon

                          Current Resident 1118864

                          Verified Resident 2024

                          5.0

                          7/8/2024

                          Quail Creek Apartments is an excellent community to live in. It offers great amenities such as multiple swimming pools, exercise facilities, and a designated area for pet bathing should you be a pet owner. The cpmplex is well lit at night increasing the residents safety and security.

                            Property Manager Response

                            7/11/2024

                            We are glad to hear you feel at ease in our community, and we value your positive feedback about our communities. We agree that we have the best amenities around, and we look forward to seeing you at one of our luxurious swimming pools soon. Thank you.
                            Review Author Icon

                            Prospective Resident 1258593

                            Verified ProspectVisited 2024

                            5.0

                            6/26/2024

                            Great people, nice personal honesty, good experience with the girl at desk and how she show the apartments and explain pays rates and opportunities they can bring, very comfortable, very good area and place, the maintenance are very good, looks very clean and peacefully place to live

                              Property Manager Response

                              6/29/2024

                              Thank you for taking the time to visit our community! We are thrilled that you had such a pleasant experience and that our team was able to show you all the great things we have to offer our residents. We hope to see you again soon.
                              Review Author Icon

                              Current Resident 1254058

                              Verified Resident 2022 - 2024

                              5.0

                              5/31/2024

                              The apartment are good and accommodating to the residence have helped anytime something needed fixing the gym is small but good for a work out. Pet friendly and family oriented. I have enjoyed my time here thus far

                                Property Manager Response

                                6/4/2024

                                How nice to know your experience is worthy of five stars! We are delighted to know how pleased you have been with your home, our top-notch amenities, and pet-friendly spaces. Thank you for being a part of our community.
                                Review Author Icon

                                Current Resident 1227328

                                Verified Resident 2019 - 2024

                                4.0

                                2/17/2024

                                It's an awesome community I love all the things that are included with the apartment. The one thing I don't like about it is the noise from the traffic and sometimes the up stairs neighbors are a little bit loud and sounds like they are throwing things on the floor champion or wrestling of some sort

                                  Property Manager Response

                                  2/21/2024

                                  Thank you for your positive feedback! While we're glad that you love our community and amenities, we apologize if you are hearing your neighbors or traffic noise more than you would like. Please feel free to reach out to our front office to discuss any concerns you may have. We're here to assist you and ensure that you can live at peace in our community.
                                  Review Author Icon

                                  Current Resident 1191459

                                  Verified Resident 2021 - 2023

                                  5.0

                                  10/20/2023

                                  Great community, kid and pet friendly. Highly recommend. Great staff. Feel save, pools are always clean. When you call the office the office staff are always available to take your calls. Gym is great as well.

                                    Property Manager Response

                                    10/24/2023

                                    Thank you for your high recommendation! We're glad you appreciate our community's amenities, peaceful atmosphere, and responsive staff. We are glad you are a part of our community!
                                    Review Author Icon

                                    Prospective Resident 1180311

                                    Verified ProspectVisited 2023

                                    5.0

                                    9/13/2023

                                    It was great. So great that I had to come type this comment under this box to tell you how great it is. However, 200 characters is required so I'm still typing so I can stop receiving this email about completing this survery, but everything was great. Thank you

                                      Property Manager Response

                                      9/16/2023

                                      We appreciate your enthusiastic feedback and your effort to share your positive experience. We value your input and are glad to hear you had a great experience with us.
                                      Review Author Icon

                                      Current Resident 1165320

                                      Verified Resident 2023

                                      4.8

                                      7/31/2023

                                      The community is very peaceful and friendly. The staff here is outstanding and always ready to go the extra mile to make sure the residents are satisfied. All maintenance requests I have made have been totally addressed. I am truly happy to have joined this community.

                                        Property Manager Response

                                        8/4/2023

                                        We are so happy you decided to join our community and make this your new home. Our office and maintenance teams number one priority is the comfort and care of our residents. Welcome to our peaceful community!
                                        Review Author Icon

                                        Current Resident 1161328

                                        Verified Resident 2023

                                        5.0

                                        7/19/2023

                                        Very friendly staff, move in was smooth super clean apartment close to many shopping centers The monthly fee very economical For the 2 bedroom apartment Really looking forward in living in this community

                                          Property Manager Response

                                          7/25/2023

                                          We are so excited to have you join our community. It is great to hear you had an excellent tour with our team and you are excited about our convenient location. Please let us know if there is anything we can do to assist you.
                                          Review Author Icon

                                          Current Resident 1160977

                                          Verified Resident 2022 - 2023

                                          1.0

                                          7/18/2023

                                          Don't rent here if you don't have to. It's probably the worst ever. There's a problem with roaches, their management sucks and they are so rude. Look for better. People that don't even live here come to the pool and have parties, I've notified them in the office that they're jumping the fence to get in, they don't care. No specific parking for residents people have a bunch of cars/guess, therefor if your neighbor has a party, Goodluck finding parking. Terrible

                                            Property Manager Response

                                            7/29/2023

                                            Thank you for letting us know about your experience. We are sorry to hear that pest control, parking, and other concerns have affected your satisfaction in your home. Please feel free to come to my office and speak to me my name is Eliza L. Iruegas and I'm the Property Manager so I may learn more about this and restore your confidence in us. We look forward to hearing from you.

                                            Updated Review

                                            Review Author Icon

                                            Current Resident 652578

                                            Verified Resident 2023

                                            4.3

                                            5/8/2023

                                            Excelente servicio para todos los apartamentos.. mantenimiento perfecto fueron excelentes los 6 a?os que viv? ah?., Gracias por el servicio otorgado.. Quail Creek Apartment es excelente opci?n para vivir!!

                                              Property Manager Response

                                              5/11/2023

                                              Nos encanta saber de nuestros leales residentes y elogios de nuestro excepcional equipo. Gracias por tu rese a y reconocimiento!
                                              Review Author Icon

                                              Prospective Resident 1133000

                                              Verified ProspectVisited 2023

                                              5.0

                                              4/19/2023

                                              Taking the tour it was a refreshing environment and definitely felt comfortable and safe. Associates working there were very kind and polite as well as knowledgeable upon all questions that I did have.

                                                Property Manager Response

                                                4/25/2023

                                                We are thrilled you had a great tour of our fantastic community. Our team is here if you have any additional questions. Take care.
                                                Review Author Icon

                                                Current Resident 1113439

                                                Verified Resident 2020 - 2023

                                                5.0

                                                2/15/2023

                                                Tengo un departamento de 2 recamaras y son c?modos y espaciosos, tiene la ventaja de tener lavadora y secadora. La comunidad es tranquila y respetuosa y est?n bien ubicados ya que no est?n en zona de mucho tr?fico. Los detalles que me gustarian cambiaran son que quitaran la alfombra en los cuartos ya que son mas complicadas de limpiar y que los ba?os tuvieran la regadera fuera de la tina porque es dificil para las personas con problemas en las rodillas entrar a la tina para ba?arse ?. Pero en general son c?modos, amplios y est?n bien ubicados?

                                                  Property Manager Response

                                                  2/21/2023

                                                  Gracias por su revisi n completa. Nos complace que est s disfrutando de tu espacioso apartamento y complejo. Transmitiremos sus comentarios sobre la alfombra y las duchas al miembro del equipo correspondiente.

                                                  Updated Review

                                                  Review Author Icon

                                                  Current Resident 942838

                                                  Verified Resident 2020 - 2023

                                                  3.2

                                                  2/6/2023

                                                  The amenities at the community are great and very well kept. Except our rent keeps going up every year without notice and it has gotten to the point where we can't afford it. Office staff never seems to have their stuff in order.

                                                    Property Manager Response

                                                    2/18/2023

                                                    Hi there. Thank you for taking the time to provide your feedback. We are sorry to hear of your dissatisfaction with our rent. We strive to stay competitive with the area market and would love to discuss your concerns in more detail. Please call or come by our office anytime.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed 1 Bath

                                                    1 Bed, 1 Bath | 602 sq. ft.

                                                    $950 - $960

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Bed 2 Bath

                                                    2 Beds, 2 Baths | 922 sq. ft.

                                                    $1,100

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings (from 8 reviews)

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    4.7

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.9

                                                    Survey Scores (from 60 surveys)

                                                    Post-Tour Survey

                                                    4.9

                                                    Move-In Survey

                                                    4.5

                                                    Maintenance & Support Survey

                                                    4.1

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    8

                                                    Manager’s Review Engagement

                                                    B+

                                                    Percentage of reviews responded to

                                                    75.00%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    21.38 days

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Connections
                                                    • Washer/Dryer
                                                    Parking
                                                    • None
                                                    • Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $150. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $150. Comments: | Restrictions: None
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Areas
                                                    • Black Appliances
                                                    • Built-in Bookcases
                                                    • Built-in Microwaves
                                                    • Cat Friendly
                                                    • Ceiling Fans in Bedrooms and Living Room
                                                    • Clubhouse
                                                    • Community Center
                                                    • Dishwasher
                                                    • Double Stainless Kitchen Sink
                                                    • Fitness Center
                                                    • Large Closets
                                                    • Large Dog Friendly
                                                    • On-Site Maintenance
                                                    • Pet Spa
                                                    • Playground
                                                    • Pool
                                                    • Pool View
                                                    • Premium Bathroom
                                                    • Premium Cabinetry
                                                    • Premium Countertops
                                                    • Private Balcony/Patio
                                                    • Spacious Floor Plans
                                                    • Third Floor Premium
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                                                    Leasing

                                                    Quail Creek offers high quality, comfortable and beautiful apartments with one and two bedrooms. Quail Creek is located just off the Bob Bullock Loop with easy access to I-35, shopping, entertainment and dining. Our community features two sparkling pools, kids' playground, clubroom, two laundry rooms and we are pet friendly. Our one and two bedrooms feature all major kitchen appliances, ceiling fans and washer/dryer in select apartment homes.
                                                    Show Less

                                                    Leasing Options

                                                      • 12 months, 13 months, 14 months

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 06:00 PM
                                                    This community is managed by

                                                    Embrey Management

                                                    A
                                                    A
                                                    Communities
                                                    47

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Quail Creek Apartments Rated?
                                                    Based on 227 number of votes by renters, Quail Creek Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Quail Creek Apartments is rated 4.3 out of 5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Quail Creek Apartments is rated 4.9 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Quail Creek Apartments?
                                                    Quail Creek Apartments is rated 4.7 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 75% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 21.38 days to their community reviews in the past year.
                                                    Who manages Quail Creek Apartments?
                                                    Embrey Management
                                                    What is the pet policy at Quail Creek Apartments?
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Comments: | Restrictions: None
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Comments: | Restrictions: None
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    March 2026

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                                                    Beds

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                                                    Baths

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                                                    Under New Management

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                                                    Quail Creek Apartments is a 602 - 922 sq. ft. apartment in Laredo in zip code 78045. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $950 - $1,100. Nearby cities include Zapata, and Hebbronville.